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Hilton Times Square

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234 West 42nd Street, New York City, NY 10036
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Hilton Times Square
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4,380 Reviews from our TripAdvisor Community

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Traveler rating
    2,568
    1,350
    312
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1,121
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Beijing, China
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed yesterday NEW

Granted, you cannot ask for too much in NYC at $400 price tag. This hotel is really a mix bag experience personally. First the location, the location really cut both ways, it is at such centric location on Time Squre, that in one way it's so close to all the glittering things on Time Sqaure, and on the other hand... More 

Was this review helpful? Yes 1
Ambler, Pennsylvania
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I used to frequent this hotel with the kids many years ago and stopped staying here to explore other hotels in the city. I was very pleased when I returned. They kept the hotel fresh and modern. The service was flawless and they do a great job catering to tourists and families. You can't beat the location if you want... More 

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Boston, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very clean, new rooms. I was on the 43rd floor across from the elevators and never heard them or other guests. King room was quite big for NYC standards especially for that neighborhood. Diamond included breakfast, which was good. Nothing special but nothing bad to say either. I usually prefer quieter neighborhoods but this was a nice change. Hotel is... More 

Was this review helpful? Yes 1
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hilton Times Square is a very good hotel in terms if you are a tourist and first comer to NYC. Rooms are cool but not big. You can go down the hotel at any time 24 hours and will find that NYC never sleeps. You can find many places of your interest including Madam Tussads museum and Ripleys believe it... More 

Was this review helpful? Yes 1
California
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our first time in NY and we took our granddaughter for her birthday, her first time as well. We wanted to be in the middle of Times Square and we were. The hotel was great from start to finish, check in and check out was very pleasant and the concierge was so helpful. The room was always perfectly... More 

Was this review helpful? Yes 4
Hilton Times S, Manager at Hilton Times Square, responded to this review

Dear CaliLaugh, Thank you for posting a review of your recent stay. We realize that there are many options for you to choose from and I hope you give us another opportunity to exceed your expectations and provide the excellent service you have come to expect from Hilton. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com More 

Mansfield, Texas
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Recently stayed here and was delighted with this hotel. Location, location, location. 42nd street is the heart of the times square area. Madame Toussaud's, Ripley's Believe It Or Not and many theater's are on the same block. Just 1/2 block from Times Square. You take an elevator from the street level to the Hotel Lobby (level 15). Rooms are on... More 

Was this review helpful? Yes 6
State College, Pennsylvania, United States
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is in an amazing location right in the middle of everything and is pretty standard in most respects. The downside of this place was the service as I had a few people in my room and we apparently had become a little loud while getting ready to go out for the night. As opposed to calling my room... More 

Was this review helpful? Yes 1
Hilton Times S, Manager at Hilton Times Square, responded to this review

Dear Sean B, Thank you for taking the time to share feedback on your recent stay with us. I apologize that you did not receive the high quality customer service you have come to expect from us. Please be assured that we have discussed this matter with our Security team and discussed how this situation could have been handled differently.... More 

Istanbul, Turkey
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a good base if you are in New York as a tourist. It's very close to main attractions. The rooms are spacey in New York standards. It is clean. A little bit crowded though. You should be ready to wait for your room. It seems they can not ready it on time for no one. When we arrived... More 

Was this review helpful? Yes 1
Level Contributor
1 review
4 of 5 stars Reviewed 5 days ago NEW

Beautiful and clean hotel in prime location. The rooms were spacious and clean and beautifully decorated. Very convenient location in Times Square with an Applebee's right outside and a McDonald's. The only Disadvantage was the $85 a day valet parking but that is typical for this area.

Was this review helpful? Yes 1
Philadelphia
Level Contributor
86 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My fiancé and I previously stayed here, and returned July 4th weekend. The tacky neon signs outside are misleading, as the lobby and rooms are clean and elegant. We arrived at noon and were pleasantly surprised to discover our room was available for early check-in. Our room was clean and spacious with a gorgeous view of the Empire State Building.... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Very clean(28)
  • Great location(16)
  • Empire state building(5)
  • Hotel staff(4)
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Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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