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All 452 New York City hotels

Hilton Times Square

4.0 of 5 Hotel   |   234 West 42nd Street, New York City, NY 10036 (Manhattan)
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Ranked #45 of 452 hotels in New York City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed today
Essie L
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3,225 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (671)
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English first
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 of 5 stars Reviewed today NEW

First off, I had a great stay for 5 days in this hotel. Room was spacious and clean, view was good, bed and pillows were very comfortable. I have zero complaints about the room. That being said, it was kind of an odd hotel because the lobby is quite small and it is not on the ground floor and the... More

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

First time at Hilton Times Square for 6 nights with my family of 4. Front desk very polite, did have to wait a while as busy checking in. I asked if we could have a high floor and asked was it a good view, was given floor 24, not brill view and had view of Madame Tussards hand!! Floor was... More

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Toronto, Canada
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I recently spent four nights at the Hilton Times Square. Perfect location as I had tickets for two days at the US Open. The subway was right down the street and I was easily able to hop on the #7 and head out to the Mets Willets Point stop. This was my first time to New York City and I... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW

My wife and I spent two nights at the Hilton Times Square on 1/26/14 & 1/27/14. First of all check-in at 11:00 AM was granted by a very polite and helpful front desk person after I told him that my wife was in the process of Chemo Therapy and she was feeling ill. Our room on the 27th floor, was... More

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Stayed here on the last night of a two week adventure and wanted some quality. As it is located right in Times Square getting to it with your bags requires some NYC brawling, but once in the door the staff were great. Room was a family suite but not as plush as I expected with noise from the hotel ice... More

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Hoffman Estates, Illinois
12 reviews 12 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Very spacious and clean rooms. Excellent location in the heart of the city. However, customer service requires significant improvements...It took me multiple calls to get items to my room. This is not what you expect for an expensive hotel.

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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here during Christmas time and had a fabulous stay. Not sure why we had an anniversary card and treats in our room but hey nice gesture. Room was so clean and comfy beds. What more could you want.

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Waterford, Ireland
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Loved this hotel! The location is perfect if you are looking for a Times Square Hotel. It is on 42 St between 2 subway lines and Port Authority across the street. We would zig and zag between the crowds on 42 St and then step inside the small entrance to the hotel and it's like stepping into a completly different... More

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Top Contributor
77 reviews 77 reviews
43 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is a great hotel with stunning views over New York City. The room was clean, new and breakfast was great. We had no problems whatsoever with our stay, except for the bell staff. I regret that both our encounters with bell staff were most unsatisfactory. Firstly, when checking in we handed a box of very delicate flowers to the... More

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Lynell L, Manager at Hilton Times Square, responded to this review

Dear Djhydrocarbon, Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. I apologize that you did not receive the high quality customer service consistently during your stay. I am pleased that you were satisfied with the response from our Front Office Manager. Please be assured that we have addressed this matter with... More

Orlando, Florida
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Have stayed at this hotel a number of times. Each time I am more and more impressed by the ongoing improvements to the property and the courteousness and professionalism of the staff. The front manager, Chad, and the entire front desk/concierge/security/bell men/wait staff are all extremely helpful and accommodating. Even though the hotel is smack-dab in the middle of the... More

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Additional Information about Hilton Times Square

Address: 234 West 42nd Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hilton Times Square 4*
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Also Known As:
Hilton Times Square Hotel New York City
Hilton Hotel Times Square
Hilton New York City
New York City Hilton

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Hotel Style
#26 Family Hotel in New York City #32 Luxury Hotel in New York City #34 Romantic Hotel in New York City #36 Business Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Hilton Times Square is a sleek, landmark New York City hotel that was built in 2000 and soars 44 stories above Manhattan. This upscale, full-service, 100% non-smoking, contemporary hotel is located on famous 42nd Street in the heart of Times Square, and is surrounded by Broadway theaters, lively nightlife, New York City’s best shopping and many restaurants and bars. Boasting a Modernistic façade and sweeping vistas of New York City’s famous skyline and the Hudson River, the hotel has been recently renovated and is the perfect hotel choice for business and leisure travelers seeking modern amenities while staying in the Big Apple’s best location.Hilton Times Square offers 460 of the largest standard size guestrooms in Midtown Manhattan, with spectacular panoramic views and high-end amenities. These spacious guestrooms have been recently renovated, start on the 23rd floor and are over 330 square feet. Deluxe guestrooms begin on the 33rd floor. All guestrooms are luxuriously appointed in soothing sand tones, 46-inch LED flat screen televisions, laptop size safe, and more. Additional amenities and services are available upon request. Also the Hilton Times Square hotel in New York include: -Over 5000 square feet of meeting space with city views-Restaurant Above, the hotel's Zagat-rated restaurant, is perched 21 stories above Times Square in the hotel lobby and offers notable American cuisine fused with fresh ingredients.-Pinnacle Bar is also located in the hotel lobby and overlooks Times Square.-Evening room service.-24-hour Fitness Center.-24-hour full service, automated Business Center.-Full-service Concierge desk, valet dry cleaning and valet parking available on 41st Street. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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