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All 452 New York City hotels

Hilton Times Square

4.0 of 5 Hotel   |   234 West 42nd Street, New York City, NY 10036 (Manhattan)
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89%
Ranked #44 of 452 hotels in New York City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
436Sherrie
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3,217 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (669)
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English first
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here during Christmas time and had a fabulous stay. Not sure why we had an anniversary card and treats in our room but hey nice gesture. Room was so clean and comfy beds. What more could you want.

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Waterford, Ireland
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Loved this hotel! The location is perfect if you are looking for a Times Square Hotel. It is on 42 St between 2 subway lines and Port Authority across the street. We would zig and zag between the crowds on 42 St and then step inside the small entrance to the hotel and it's like stepping into a completly different... More

Was this review helpful? Yes 1
UK
Top Contributor
77 reviews 77 reviews
43 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is a great hotel with stunning views over New York City. The room was clean, new and breakfast was great. We had no problems whatsoever with our stay, except for the bell staff. I regret that both our encounters with bell staff were most unsatisfactory. Firstly, when checking in we handed a box of very delicate flowers to the... More

Was this review helpful? Yes 1
Lynell L, Manager at Hilton Times Square, responded to this review

Dear Djhydrocarbon, Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. I apologize that you did not receive the high quality customer service consistently during your stay. I am pleased that you were satisfied with the response from our Front Office Manager. Please be assured that we have addressed this matter with... More

Orlando, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Have stayed at this hotel a number of times. Each time I am more and more impressed by the ongoing improvements to the property and the courteousness and professionalism of the staff. The front manager, Chad, and the entire front desk/concierge/security/bell men/wait staff are all extremely helpful and accommodating. Even though the hotel is smack-dab in the middle of the... More

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PA
Contributor
15 reviews 15 reviews
11 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I did not want to stay at this hotel. I was apprehensive because it was on the busiest section of 42nd Street. However, I read other excellent reviews of the property and we were able to get a reasonable price for a two night stay. The entrance is very small and unimpressive. However, the lobby and rooms of the hotel... More

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Hamilton, New Jersey
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is close to the theaters and Times Square. The room was clean and the king sized bed was super comfortable. You can only valet park your car. When you go to leave, call about 45 minutes ahead of when you'll be leaving. It takes about that long for the staff to retrieve it from the parking garage. Overall... More

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Athens, Greece
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We spent 8nights to the hotel !the rooms were spacious modern furnished with a spectacular view.the staff was very polite and when we find out that there were no slippers in the room they immediately resolve the "problem".the location is perfect with many restaurants around and theaters.don''t miss shake shak for the best burger in the world!🍔🍟 port authority is... More

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Boynton Beach, Florida
Top Contributor
245 reviews 245 reviews
73 hotel reviews
131 helpful votes 131 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

There isn't an executive floor here - but I still loved it. We were up on the 43rd floor and the views were awesome. Quiet, clean - what Hilton's should be. At street level place is a zoo. But is right in the thick of it. I would definitely stay here again.

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Top Contributor
54 reviews 54 reviews
14 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is right next to Madame Toussades in Times Square. The location is great. The hotel itself is just blah. I have never been adverse to spending money to secure good service at a hotel, and I made the mistake that because this was a Hilton, in the center of town, that it would be comparable to other Hiltons... More

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Lynell L, Manager at Hilton Times Square, responded to this review

Dear Joanne C, Thank you for taking the time to leave us feedback regarding your previous stay with us. I am glad you enjoyed our location. However, there were obviously some areas you found "blah". I would appreciate any specific feedback you have regarding what we could have done better. I would love the opportunity to welcome you back and... More

Polegate, United Kingdom
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nice and quiet in the hotel room. It was pretty standard as hotel rooms go, but with a lovely view. My teenagers were irritated by the fact i wouldn't pay an extra $15 for the internet, but at nearly $300 for a room, i think they could have given you free wi-fi. All other hotels that we stayed at had... More

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Additional Information about Hilton Times Square

Address: 234 West 42nd Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hilton Times Square 4*
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Also Known As:
Hilton Times Square Hotel New York City
Hilton Hotel Times Square
Hilton New York City
New York City Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#26 Family Hotel in New York City #32 Romantic Hotel in New York City #32 Luxury Hotel in New York City #34 Business Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Hilton Times Square is a sleek, landmark New York City hotel that was built in 2000 and soars 44 stories above Manhattan. This upscale, full-service, 100% non-smoking, contemporary hotel is located on famous 42nd Street in the heart of Times Square, and is surrounded by Broadway theaters, lively nightlife, New York City’s best shopping and many restaurants and bars. Boasting a Modernistic façade and sweeping vistas of New York City’s famous skyline and the Hudson River, the hotel has been recently renovated and is the perfect hotel choice for business and leisure travelers seeking modern amenities while staying in the Big Apple’s best location.Hilton Times Square offers 460 of the largest standard size guestrooms in Midtown Manhattan, with spectacular panoramic views and high-end amenities. These spacious guestrooms have been recently renovated, start on the 23rd floor and are over 330 square feet. Deluxe guestrooms begin on the 33rd floor. All guestrooms are luxuriously appointed in soothing sand tones, 46-inch LED flat screen televisions, laptop size safe, and more. Additional amenities and services are available upon request. Also the Hilton Times Square hotel in New York include: -Over 5000 square feet of meeting space with city views-Restaurant Above, the hotel's Zagat-rated restaurant, is perched 21 stories above Times Square in the hotel lobby and offers notable American cuisine fused with fresh ingredients.-Pinnacle Bar is also located in the hotel lobby and overlooks Times Square.-Evening room service.-24-hour Fitness Center.-24-hour full service, automated Business Center.-Full-service Concierge desk, valet dry cleaning and valet parking available on 41st Street. ... more   less 
Number of rooms
460

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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