The day we arrived it was raining and the help with got with our luggage was great! They even came out to the car with an umbrella to make sure we wouldn't get wet. They were so pleasant and cheery. When we went to register, they were so happy and helpful with our requests. The bellboy was pleasant and very... more

This is a great hotel for visiting lower Manhatten. Easy walking distance to World Trade Center site, the World Trade Center Tribute Center, Wall Street, and other financial district highlights. While our view was of a building ("city view"), we didn't spend much time in our very clean & large suite. The breakfast buffet had a lot of choices, including... more

We had flown the red-eye and arrived at 9:30 am. Not only did they give us a room at that hour, but we were even given breakfast. It was made to order and very filling. After a short nap we were on the go for the rest of the day. Didn't make it back in time for the manager's reception.... more

Love this place for the space (more comfortable with teen and parents sharing a suite) and location (beautiful walks along the Hudson) and ease (restaurants and movie theatre reached without going outdoors.) Not all that convenient to mid-town, but a 10 minute walk to the subway is pleasant enough. more

I agree with the other reviewers about the location. Since your are in the Wall St area, it is pretty much not close to anything that tourists want. Plus the closest subway stop is probably 5 blocks away. So if you like quiet, this is the place for you. The rooms are pretty spacious and nicely furnished as Embassy Suites... more

As far as ES's go, its average. Not in the best location if you're doing anything that requires something other than a cab. Bad access to the subway due to WTC. Small rooms. What got me was the wear and tear that I saw in the bathroom. There is mold in the grout in the shower. Places that are visibly... more

Room 1510. I realize that everyone has their own idea of what "clean" is. That being said, our room was filthy. I would venture to guess that it has never seen a vacuum. Dirty/torn drapes. A working ant farm surrounded the base of the toilet. Every morning I had to clean up that mess. With 2 teenagers in tow we... more

While this location is not exactly convenient if you are planning to spend much time in midtown, it was a great, quiet location for a family with small children who weren't looking for nightlife. The rooms were clean and spacious (especially by NYC standards!) and it was amazingly quiet. (You won't find THAT in midtown!) A bus or subway is... more

In my lifetime, I have visited many hotels, and by far, this is the best hotel I have ever stayed. The staff is very courteous and helpful. I have not encountered a problem that they weren't able to resolve. The rooms are clean and and well kept. The most appealing thing about the hotel is the location. I stayed at... more