Horrible apartment! Broken furniture, tv, no internet access... they show fakes pictures!!!! I HAD to cancel and they charged me US 179,00!!! DONT GO TO THIS NIGHTMARE place.

Where to start ... broken furniture (bed had only three legs and one thin cover), cold water only in shower which had broken taps, the (single) chair had a broken leg and could not be used (therefore we could not use cooking/eating facilities), blind was hung upside down and did not block light, windows etc were filthy, television not functioning... More

So just don't think of the Dream Apts. as a hotel. If you are a needy person, this place is not for you. If you are independent thinking, adventurous and want to stay in the best area in all of New York, this is your place. I had 2 rooms for 6 nights, with 3 people in each room. Not... More

Very unfriendly and unhelpful staff! They cancelled our reservation without let us know and lock the door when we arrived there! They didn't talk to us. Me and my girlfriend (21,17) arrived in NY from Europe one day later because of hurricane Irene. I send them two e-mails, but nobody respond. We call them and woogo.com and confirm our reservation... More

... the apartments in this actual building might be fine, because although I booked one of them, I didn't get it. Upon arrival, you talk into this intercom at street level where some guy denies all knowledge of your booking and then when he eventually finds it, you get a classic bait and switch. The apartment booked is unavailable due... More