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The Gotham Hotel

4.0 of 5
16 East 46th Street, Between Fifth and Madison Avenues, New York City, NY 10017
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The Gotham Hotel
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423 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbia, Maryland
Top Contributor
138 reviews 138 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here during a last minute quick trip to NYC. Love that I found this hotel-it has a really nice balcony large windows we had a beautiful view. On to the not so good part- our air conditioning wasn't working but they did everything they could to help us out. We loved that they had a balcony in the... More 

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Nashville
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in The Gotham Hotel in January 2015, vacation time! The hotel is adorable! everything was perfect: well located, rooms very clean and comfortable, bathroom modern and new, but the shower took a little time to warm up. The restaurant (Tenpenny) is not that cheap, but the food is good and has a good customer service with friendly people. Internet... More 

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Toronto, Canada
Top Contributor
93 reviews 93 reviews
25 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in New York for business and I chose this hotel because it was very close to the offices. The room wasn't ready when I arrived at 3:15 and I had to wait 15 minutes, but I wasn’t alone, another couple were waiting too, and the next day I noticed other guests had arrived and were waiting, and they... More 

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London
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

There was nothing drastically wrong with this hotel however being a boutique hotel I expected a bit more of a personal touch. The staff on arrival didn't welcome us to the hotel/NYC. It just felt like they were going through a process. I expected it to feel a bit more personal. May as well have stayed at a big chain.... More 

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North Attleboro, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The Gotham Hotel charged me $45 for a bottle of wine that I purchased at a local liquor store and brought to my room. Their housekeeping staff claimed I took it from the mini bar. I have left four messages with the manager, but no one has returned my call. This is an unbelievable scam! Do not stay here.

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1 review
1 of 5 stars Reviewed 4 weeks ago

This hotel doesn't deserve a star. Terrible customer service, cancelled a reservation with them over the phone and weeks later they still charged me for a stay I never came for! Make sure they give you a cancel reference over the phone, cancellation confirm through email, and document every call otherwise they will completely rip you off!

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Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I found this hotel on a discount website that revealled the name after purchase. What a nice surprise! Located within walking distance of broadway, 5th Ave, Grand Central, yet on a quiet block. Rooms are spacious and comfortable. We had a rear facing room that was so quiet we slept long past our usual wake up time. Decor is basic... More 

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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
3 of 5 stars Reviewed February 22, 2015

Pro's: Staff are approachable Free Wifi Heaps of Free TV Channels Local phone calls are free Cons': Linen on bed is terrible and heat trapping Staff don't follow through with all requests Breakfast is terrible and overpriced No kitchen amenities (Kettle, microwave, etc.) Experience: - food in Tenpenny restaurant downstairs is amazing -Our wifi dropped out for 3 days and... More 

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Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed February 12, 2015

Cleanliness and Rooms are great, Great Staff, I did get a big deal on February so it was great value for Money. I would stay again here definitely. Only downside was safe deposit (was closed and had to ask front desk to come and open it)

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Stuttgart, Baden-Württemberg, Germany
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 11, 2015 via mobile

The Gotham hotel is unlike many others you might have visited. It is small (I figure only about 40 rooms), yet high (22+ floors). It is located in a very busy, very urban, very chique area (close to 5th Av and the Rock), yet it is rather quiet, almost 'introvert'. It is fairly new, yet the rooms have been decorated... More 

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