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All 455 New York City hotels

Fairfield Inn & Suites New York Manhattan/Chelsea

3.0 of 5 Hotel   |   116 West 28th Street, New York City, NY 10001
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Ranked #146 of 455 Hotels in New York City
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed August 5, 2014
MicheleG570 Scranton
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408 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Fairfield Inn & Suites New York Manhattan/Chelsea
See the most recent reviews
Scranton
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 5, 2014

This is our go to hotel. It is wonderfully located, most of the time reasonably priced, comfortable, clean, clean clean. The staff is simply wonderful. This is out 4th trip to this hotel and it is never a disappointment. The only complaint is the drastic jump in rates mid week, but this is across the city. I love walking out... More

Was this review helpful? Yes
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear MicheleG570, Thank you so much for choosing Fairfield Inn and Suites as your go to hotel when you stay in NYC! It is our pleasure having you as our guest, and we look forward to welcoming you back again soon! More

Miami, Florida
Contributor
18 reviews 18 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 27, 2014

we stayed with our kids for 4 nights. Always happy with the service and the cleanness of the room and he lobby. Breakfast is acceptable with start bucks coffee, fruits, cereal, milk, egg and yogurt. aOn your way out you can also can ask for bottles of water for free. Very secure area, Mc Donald less than block away and... More

Was this review helpful? Yes
FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Elsie F, We are so happy to hear that your family enjoyed their stay! Thank you for taking the time to share your experience with others. We look forward to welcoming you back again soon! More

Wellington, New Zealand
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 24, 2014

This hotel is perfectly located and affordable right in the flower district of NYC. It is literally steps from a red line 123 metro station and also very handy to 34 Street Penn and Herald Square. The view from the front door is of the Empire State Building, and the street is lined with flower wholesalers so there are gorgeous... More

Was this review helpful? Yes
FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Jackie W, What lovely words! We are delighted that you had a great experience and appreciate you taking the time to share your thoughts. We look forward to seeing you again soon! More

Tel Aviv District, Israel
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 19, 2014

I been there for business on june . such a great location with absolutely committed stuff. Such great guys working there gave us tons of advices. I want to mention Daniel for his commitment to help the guests. For conclusion great location great stuff. Will come back there

Was this review helpful? Yes
FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear gilush, We think our staff is pretty awesome as well and are so happy to hear that they were able to offer some great advice. We look forward to seeing you again soon! More

Virginia Beach, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 17, 2014

First of all the standard rooms are very very tiny BUT once you overcome the shock of tiny room you will enjoy the hotel! Very clean. Wonderful free breakfast. Very nice Very Friendly outstanding front desk employees! Free wireless internet and not slow! A tiny hotel which makes you feel your getting more personal service. We definitely will stay again... More

Was this review helpful? Yes
FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Jackie W, Thank you! We are so happy to hear that you enjoyed your stay and appreciate all of your kind words! We can't wait to see you again soon! More

Phoenix AZ
Top Contributor
69 reviews 69 reviews
21 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed July 11, 2014

Stayed here for a long weekend before heading off to business meetings on Long Island. Great location, walking distance to some great restaurants in Chelsea and The Village. Staff was friendly and helpful. It's on an interesting street filled with plant and flower vendors. It was fun to watch the locals shopping and the deals being made. Great people watching.... More

Was this review helpful? Yes 1
FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear JFredPhoenixAZ, Thank you for taking the time to post such a lovely and informative review! We are delighted to hear that you enjoyed your stay and hope we will see you again soon! More

Philadelphia, Pennsylvania
Contributor
19 reviews 19 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 6, 2014

The room was small, but sufficient. They had to put us in a handicap accessible room or we could wait (because we arrived earlier than check in, so we decided it would be ok) I would probably not do the accessible room next time because the bathroom was just a bit messy with showers. Also the shower didn't have a... More

Was this review helpful? Yes
FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear hrs26, Thank you for providing valuable feedback for our guests! We are happy to hear that you were able to check in to your room early and that you enjoyed your stay! Safe travels! More

Kiev, Ukraine
Top Contributor
61 reviews 61 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 27, 2014

I arrived at the hotel one months ahead of my booking dates (sort my mistake in month) and with my amazement the reception staff were very accommodating to find me a room even with better price deal. Room was assigned for disabled person but it was ok beside the bathroom floor keep water stagnant. Breakfast was simple, same item each... More

Was this review helpful? Yes
FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Zaheduli, We are so happ to hear that everything worked out and that you enjoyed your stay! Thank you for all of your kind words! More

San Francisco
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 23, 2014

A reliable friend recommended this hotel and we were so happy with our choice. The central location, in the flower district, is perfect. The staff is "at your service" for most any need you could possibly have. Our room was sparkling clean, updated and sported a view of the Empire State Building. We experienced a little trouble with the air... More

Was this review helpful? Yes
FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Chris H, What a lovely review, please thank your friend for the recommendation! Thank you for all of your kind words and we hope to see you again soon! More

Houston
Top Contributor
50 reviews 50 reviews
23 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed June 21, 2014

We love to walk the city and so we found this hotel to be perfect for our visit. The rooms were small but quite clean. We didn't try the breakfast because we wanted local fare but it looked better than the average hotel breakfast. We basically just needed a place to sleep in between walking & eating so again it... More

Was this review helpful? Yes
FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear drozowski, It sounds like you had quite the trip! We are so happy you enjoyed your stay and love all of your fun tips! We hope to be able to welcome you back again soon! More

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Additional Information about Fairfield Inn & Suites New York Manhattan/Chelsea

Address: 116 West 28th Street, New York City, NY 10001
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Fairfield Inn & Suites New York Manhattan/Chelsea 3*
Number of rooms: 110
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Also Known As:
Fairfield Inn & Suites New York Manhattan/Chelsea Hotel New York City
Fairfield Inn And Suites New York Manhattan/Chelsea

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