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Fairfield Inn & Suites New York Manhattan/Chelsea

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116 West 28th Street, New York City, NY 10001
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Fairfield Inn & Suites New York Manhattan/Chelsea
Best prices for: 1 room 1 guest
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Ranked #167 of 461 Hotels in New York City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
VAEllen Burke, Virginia
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457 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Burke, Virginia
Top Contributor
66 reviews 66 reviews
26 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We booked this hotel last minute because it was the closest, cheapest hotel to a friend we were visiting. Bottom line: 3 people stayed for one night, ate a fantastic breakfast and valet parked the car all day and the total bill was just under $200. Bonus was that everything was GREAT - the front desk staff were friendly and... More 

Was this review helpful? Yes
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear VAEllen, I am delighted to hear that you enjoyed your recent stay with us! You pointed out all the great qualities of the hotel and the customer service we strive to provide for our guests! The front desk staff truly enjoys creating the best possible atmosphere for our valued guests and I am so happy you felt that presence... More 

Tel Aviv, Israel
Contributor
16 reviews 16 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Came to NYC for my birthday . Stayed fri a long weekend and had a very nice stay at This hotel. Room was a bit small but we managed as we only came in the evening to sleep. Room is clean and every thing is new. The location is great subway is 200 m from the hotel. It's near 34st... More 

Was this review helpful? Yes
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Daniella K, Thank you for sharing your feedback on your recent stay with us! With your birthday being such a special event, I am happy you chose this location to be a part of your celebration. We are in a great location and happy you found everything nearby to your liking! I am so sorry you were inconvenienced with... More 

Lynn, Massachusetts
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We were in the city for a long weekend in February and were pleasantly surprised by the low rate (weekend) at the Fairfield. The hotel was clean, front desk staff great, breakfast was sufficient. Did not use the gym but took a peek and it too looked sufficient. The Fairfield will validate parking in a covered garage steps away from... More 

Was this review helpful? Yes 1
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Kathleen C, I am very happy to hear you enjoyed your recent stay with us at the Fairfield Inn and Suites Chelsea! We strive to provide excellent customer service and I am pleased to hear we were able to accommodate you during your stay. As we are entering a busy season, unfortunately rates do tend to raise. Please feel... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic hotel! A great location, within a walking distance to all main attractions and surrounded by many cool restaurants. Subway station only 2 mins away. The room was very clean and modern, we got upgraded to a city view room and I would highly recommend it as the hotel overlooks the Empire State building. The breakfast was very adequate, with... More 

Was this review helpful? Yes 1
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear AgataOlko, I am delighted to hear you had a fabulous experience staying with us at the Fairfield Inn and Suites Chelsea! It was our pleasure accommodating you with a room with a view and that you were able to take in the real New York City views! We do our best to provide a continental breakfast that can be... More 

Washington DC, District of Columbia
Top Contributor
79 reviews 79 reviews
46 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a low cost choice in the midst of NYC Winter. It's a little bit of an adventurous street which seems to be converting to the minimum service hotels of every chain. Check in was a little bit of an adventure with one agent being on the phone and having to help me at the same time. Rooms are... More 

Was this review helpful? Yes 1
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Probably2Picky, Thank you for contacting us regarding your recent stay at Fairfield Inn and Suites! I appreciate you noticing the cleanliness of the room and that you were happy with your overall accommodations. I am aware we are in a very unique area, yet for most are public transportation and nearby attractions help make the area a little more... More 

Pittsburgh, Pennsylvania
Top Contributor
92 reviews 92 reviews
16 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Normally, I wouldn't considering giving 4 stars to a hotel where my room was so small, but I'll do so here because of the overall package. Obviously, it's a Fairfield Inn and not a high-end Marriott, but the location in the northern part of Chelsea met my needs: a long walk to NYU (or take the nearby N train) but... More 

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Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Steven S, Thank you very much for taking the time to share your recent experience about your stay with us at Fairfield Inn and Suites Chelsea! Though we are not a full service property, I am happy that you enjoyed both our continental breakfast and the service our staff was able to provide for you. We value our guests... More 

Top Contributor
104 reviews 104 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel has a very good location. It is small but friendly thru good service and kindness of its personnel mainly the front desk people. The rooms are very clean and no noise was perceived in the room located at 12th floor.

Was this review helpful? Yes
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Epin, Thank you for the kind review and feedback you decided to share with us on Tripadvisor! I am happy to hear that your were satisfied with your overall accommodations and the service our staff was able to provide for you! We hope to welcome you back in the near future and thank you for staying with Fairfield Inn... More 

Contributor
17 reviews 17 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 18, 2015

Visited NYC with my brother and friend...had a long time deciding where to stay but was glad we settled in this cute hotel tucked in a small street. It was quite street and felt safe even with the unique characters around :-) Tons of restaurants around and cheap too.... Rooms are on the small side but well planned...bathroom is adequate... More 

Was this review helpful? Yes
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Earlsf211, Thank you for the kind feedback you decided to share with us about your recent stay! You are right, we are in a great location, close to many central attractions! I am very pleased you were happy with your room accommodations and that are staff wa able to assist you throughout your stay! We hope your travels brings... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 5, 2015 via mobile

The hotel was very modern and in a great location. Breakfast buffet options were not exciting but the food was good. The hotel staff are what make this a great hotel. All were very friendly and welcoming. I had some problem with a airport transfer and Ms Phoenix (on reception) was more than happy to help as much as she... More 

Was this review helpful? Yes
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Cutiexx87, Thank you for the kind review you decided to share on Tripadvisor! I am very happy to hear that you enjoyed our location and that our front desk staff, especially Ms. Phoenix was able to assist you in making arrangements to the airport! We hope you decide to stay with us again in the near future and it... More 

Santa Fe, New Mexico
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 27, 2015

I lived in Chelsea for 25 years and so I bring my long-standing knowledge of Manhattan with me when I visit New York City now. From that perspective, the Fairfield Inn is outstanding. Sure, the rooms are small, but this is Manhattan! And anywhere else but NYC, you'd probably expect more for $300+ a night. However, the hotel is new,... More 

Was this review helpful? Yes 6
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Zimba26, Thank you so much for the positive feedback and kind review you posted on Tripadvisor on your recent stay with us! I know you have many options with accommodations in NYC and we appreciate you taking the time to stay with us. As we are in a great location near many central attractions, we also strive to provide... More 

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
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