We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairfield Inn & Suites New York Manhattan/Chelsea

Certificate of Excellence
3.0 of 5
Hotel website
Hotel deals
Hotel packages
116 West 28th Street, New York City, NY 10001
Special Offer
Earn Rewards Points
Fairfield Inn & Suites New York Manhattan/Chelsea
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #167 of 463 Hotels in New York City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Globetrekkergj NY
Write a Review

467 reviews from our community

Traveler rating
    226
    181
    37
    17
    6
See reviews for
96
182
37
71
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (467)
  • Mar-May only
    (134)
  • Jun-Aug only
    (108)
  • Sep-Nov only
    (96)
  • Dec-Feb only
    (129)
All months
NY
Contributor
20 reviews 20 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for 2 days. It's in a good location in Chelsea and the 1 train is on the same st.(28). It's easy to get around even if you are not a native New Yorker like myself. The rooms are decently sized, however the bathroom is quite small. The door is quite close to the faucet etc. House staff was... More 

Was this review helpful? Yes
Dickson City, Pennsylvania
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have been in Management for over 20yrs, and stayed in hundreds of Hotels , as times changed the service did too, Not here they were Personal, Professional ,I felt as if I knew the staff for along time. that is something not often experienced today. I arrived early , they checked my luggage, and called me when the room... More 

Was this review helpful? Yes
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Julia506, Thank you so much for sharing your kind feedback with us! I am so happy to hear that our staff was able to provide a memorable experience for you! Our main goal is to make sure our guests are taken care of in every way possible. We are thrilled that someone noticed our hospitality. It was our pleasure... More 

Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed 4 days ago NEW

The Holiday Inn - Chelsea was a good experience for my little family of four. The rooms were well appointed, albeit very cozy (read SMALL). The front desk staff were very accommodating and even offered me a late check out upon arrival. We loved the hotel restaurant...the staff was great and children under 12 eat free. They offered a great... More 

Was this review helpful? Yes
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear thekellygirl, Thank you for posting a review on Tripadvisor. Unfortunately, this was not for our hotel, this is the Fairfield Inn and Suites Chelsea. However, in the future, please feel free to join us for a complimentary breakfast for you and your family! Hope to see you soon! More 

Chapel Hill, North Carolina
1 review
5 of 5 stars Reviewed 5 days ago NEW

The location is perfect if you are visiting lower Manhattan. The staff is very professional both on the phone when making inquiries and in person. Rooms were attractive, up to date and inviting. Breakfast in NYC is a big PLUS and the food was excellent with a lot of choices.

Was this review helpful? Yes
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear DrBob273, I am delighted to hear you enjoyed your recent stay at Fairfield Inn and Suites! We are situated in great location and very central to many attractions. Our staff makes sure our guests are our number one priority and very happy you felt this way! Also, we won't have it any other way with our breakfast! We want... More 

Coral Springs, Florida
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel was nice and clean, the bed was very comfortable and the staff was excellent. It was a nice size room for Manhattan, basic but nice. The only real problem I had was the bathroom had no shelves or anything to hold anything at all. It would be an easy fix.

Was this review helpful? Yes
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear DonnaCamarda, Thank you for sharing your feedback on your recent stay with us! Our staff strives to provide excellent customer service to accommodate you during your stay and I'm happy you were pleased with our services. As far as our bathroom layout is concerned, we are always looking for ways to improve and we value your opinion. We hope... More 

McHenry, IL
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for a business trip and loved the experience of walking down the sidewalk, taking in the sights and smells of the remarkable flower shops and displays right up to the discreet doorstep of the hotel. This has to be the greatest smelling hotel entrance in all of NYC. The rooms are decent size for NYC and surprisingly... More 

Was this review helpful? Yes
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear AM0609, Thank you for commenting on your recent stay with us! That was very kind and unique way of sharing your feedback. Being located on a very rare street, surrounded by flowers, I absolutely agree with you! Walking into the hotel everyday and smelling the flowers is one of the best ways you could enter a hotel! Also, as... More 

Tallahassee, Florida
Top Contributor
108 reviews 108 reviews
78 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 1 week ago

I didn't think it was still possible to book a hotel and not on prices for less than $100 in NYC. I got this for $98 on Marriott's web-site. Fairfield Inn isn't the brand for me on the road but in Manhattan it's a great value and surprisingly good quality. There is a free breakfast every morning that was pretty... More 

Was this review helpful? Yes
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Fsview11, We appreciate your wonderful feedback on your recent stay with us at Fairfield Inn and Suites! As you commented, whether you are here on business or traveling with family, our location and rates are perfect for a budgeted yet valuable stay with breakfast and internet included! I am also delighted to hear you enjoyed our amenities. We do... More 

Manila, Philippines
Top Contributor
74 reviews 74 reviews
29 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed for a week and we must say that this hotel was a pleasant surprise. It has no restaurants as we know it for hotels, but the breakfast area with hot scrambled eggs and breakfast sausages added to their continental array and this was more than sufficient. Although we arrived very early due to our transcontinental... More 

Was this review helpful? Yes
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Benjieguev, Thank you so much for sharing your kind feedback about your recent stay with us! I am so happy to hear that you found our location central to your needs and our breakfast accommodations to your liking! It was my pleasure, along with the front desk to help make your stay with us a more relaxing and enjoyable... More 

Burke, Virginia
Top Contributor
66 reviews 66 reviews
26 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked this hotel last minute because it was the closest, cheapest hotel to a friend we were visiting. Bottom line: 3 people stayed for one night, ate a fantastic breakfast and valet parked the car all day and the total bill was just under $200. Bonus was that everything was GREAT - the front desk staff were friendly and... More 

Was this review helpful? Yes
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear VAEllen, I am delighted to hear that you enjoyed your recent stay with us! You pointed out all the great qualities of the hotel and the customer service we strive to provide for our guests! The front desk staff truly enjoys creating the best possible atmosphere for our valued guests and I am so happy you felt that presence... More 

Tel Aviv, Israel
Contributor
16 reviews 16 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Came to NYC for my birthday . Stayed fri a long weekend and had a very nice stay at This hotel. Room was a bit small but we managed as we only came in the evening to sleep. Room is clean and every thing is new. The location is great subway is 200 m from the hotel. It's near 34st... More 

Was this review helpful? Yes
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Daniella K, Thank you for sharing your feedback on your recent stay with us! With your birthday being such a special event, I am happy you chose this location to be a part of your celebration. We are in a great location and happy you found everything nearby to your liking! I am so sorry you were inconvenienced with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

122 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (112)
Viewed
View from room (18)
Viewed
Room/suite (38)
Viewed
Hotel & grounds (16)
Viewed
Bathroom (8)
Viewed
Family/play areas (1)
Viewed
Dining (1)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Dining (3)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (3)
Viewed
View from room (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighborhood

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question