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Fairfield Inn & Suites New York Manhattan/Chelsea

3.0 of 5
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116 West 28th Street, New York City, NY 10001
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Fairfield Inn & Suites New York Manhattan/Chelsea
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Ranked #151 of 464 Hotels in New York City
A recent review
4 of 5 stars reviewed 3 days ago
Donna T Dagsboro, Delaware
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527 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dagsboro, Delaware
Level Contributor
153 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We wanted to stay somewhere nice near Penn Station. We found the place. Just about a 10 min walk from the trian station and not too far from anywhere. Room was of course the usual NYC size, but we did score an ADA bathroom so we had plenty of room. Very clean and staff were so nice. Breakfast was the... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW

All the people at the hotel are amazing!!! Leo and Kevin were so helpful at all times! They definitely made our stay in NYC great!!! Rooms were always clean and tidy and breakfast was superb!!!!!! The location of the hotel is perfect, so that you can go walking almost everywhere!! I would come back to the Fairfield Chelsea, no doubt!!!!

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Wappingers Falls, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were going to attend an event at Madison Square Garden so booked a room at this hotel which is close by. Upon our arrival there was an issue with their computer system but we were still able to check in early. What could have been an inconvenience for incoming guests was handled with by a wonderful staff who went... More 

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Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Sue S, We appreciate your thoughtful feedback regarding you recent stay at Fairfield Inn and Suites Chelsea! Unfortunately, during you stay we did suffer a power loss at the front desk and were unable to make keys. As you stated, we did our best to not have this be an issue and I am very pleased to hear you... More 

Arlington, Virginia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a late review for a stay in May visiting NYU with my son. I stay at Marriott hotels and this has been the best by far. It is located in a charming street lined with floral and ramen shops. It is quiet and close to the subway. The staff was outstanding, every single one of them including the... More 

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Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Travelers6012, Thank you for taking the time to provide such incredible feedback about your recent stay with us! I am glad you enjoyed our complimentary breakfast and gave us some tips on how to improve it! I am also delighted to hear that both Darren our General Manager and Kawanna were able to assist you throughout your stay. They... More 

Denver, Colorado
Level Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

This Fairfield Inn on 28th St. in Chelsea/Manhattan was an "interesting" stay. The staff was very nice, friendly and helpful. The street is also interesting in that apparently this very block of Manhattan is some kind of "floral district" so regardless of the warm weather "aroma" NYC tends to give you this time of year... each early morning, the vendors... More 

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Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear 6605stang, Thank you for sharing such wonderful feedback with us regarding your recent stay at Fairfield Inn and Suites Chelsea! You are most certainly right about our location. It is very unique and has its own refreshing way of changing it up from most NYC streets. I am happy you felt the breakfast and room ammonites were accommodating. As... More 

1 review
5 of 5 stars Reviewed 1 week ago

Bethany, Leo, and Kevin were all great, they were so friendly and made our stay fantastic! They were helpful and accommodating. We'll be back!! Wine service would be a wonderful addition to the roof top patio! ☆Tracy and Kym

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Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Kymberlea B, Thank you for your kind review about our front desk employees Bethany, Leo, Kevin! It was our pleasure welcoming you to our hotel and having you stay with us. Please join us again in the near future and we hope to see you soon! More 

Shelton, Connecticut
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel over the Memorial weekend. Family members from Buffalo & Rochester came down on Amtrak to join me. They chose this hotel because it was within walking distance from Penn Station. I came in on local Metro North Railroad and took the subway down. Easy-Peasy! The hotel was small (11 floors / 10 or less rooms... More 

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Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Mblodgett, Thank you for sharing your recent experience with us on Tripadvisor! As you said, our location is ideal if you are looking for a nice scenic neighborhood that is nearby shopping and public transportation! I am happy to hear that you enjoyed our breakfast area and the amenities we had to offer. It was our pleasure having you... More 

London, England, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We (young couple) stayed three nights in Fairfield Inn hotel in Chelsea. Good thing about this hotel were breakfast as you rarely can find hotel in New York with breakfast included for this price. Wi Fi was poor and room was not spacious too.. Location is very good, close to Pen station, Empire state building other attractions.. If you staying... More 

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Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Andrius K, I am happy to hear your enjoyed your recent stay with us at Fairfield Inn and Suites Chelsea. The good thing is know matter what age you are, this hotel is a great bargain whether you are staying for a week or a few days. Thank you for taking the time to comment on our breakfast, as... More 

Versailles, Kentucky
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A perfect spot in Chelsea/ Manhattan with a beautiful view of the Empire State Building. We enjoyed being in the midst of the Flower District and just blocks from the Flatiron area's great restaurants and shopping. Excellent location within blocks of two subway stops. The staff is most helpful, and the hot breakfast in the "atrium" was a bonus. Will... More 

Was this review helpful? Yes
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Phinpham, Thank you for sharing your wonderful feedback with us on your recent stay! I am thrilled to hear you enjoyed our beautiful location. It doesn't get much better than waking up and walking out into the array of beautiful flowers! I am also happy to hear your enjoyed our breakfast and the greenhouse. Having open space while you... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was perfect for my weekend in NYC. I had a great view of the Empire State Building. The room was small (but I expect that in NYC), but totally comfortable and clean. The staff was helpful. I did not eat the breakfast. I will stay here again!

Was this review helpful? Yes
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Cmt2009, Thank you for commenting on your recent stay at Fairfield Inn and Suites Chelsea! I am happy you were comfortable with your room accommodations and next time please try our complimentary continental breakfast! We hope you do decide to visit us again in the near future! Thank you. More 

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
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