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All 449 New York City hotels

Fairfield Inn & Suites New York Manhattan/Chelsea

3.0 of 5 Hotel   |   116 West 28th Street, New York City, NY 10001
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88%
Ranked #137 of 449 hotels in New York City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
hrs26 Philadelphia, Pennsylvania
  • Reviews (389)
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389 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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English first
Philadelphia, Pennsylvania
Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The room was small, but sufficient. They had to put us in a handicap accessible room or we could wait (because we arrived earlier than check in, so we decided it would be ok) I would probably not do the accessible room next time because the bathroom was just a bit messy with showers. Also the shower didn't have a... More

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FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear hrs26, Thank you for providing valuable feedback for our guests! We are happy to hear that you were able to check in to your room early and that you enjoyed your stay! Safe travels! More

Kiev, Ukraine
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

I arrived at the hotel one months ahead of my booking dates (sort my mistake in month) and with my amazement the reception staff were very accommodating to find me a room even with better price deal. Room was assigned for disabled person but it was ok beside the bathroom floor keep water stagnant. Breakfast was simple, same item each... More

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FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Zaheduli, We are so happ to hear that everything worked out and that you enjoyed your stay! Thank you for all of your kind words! More

San Francisco
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A reliable friend recommended this hotel and we were so happy with our choice. The central location, in the flower district, is perfect. The staff is "at your service" for most any need you could possibly have. Our room was sparkling clean, updated and sported a view of the Empire State Building. We experienced a little trouble with the air... More

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FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Chris H, What a lovely review, please thank your friend for the recommendation! Thank you for all of your kind words and we hope to see you again soon! More

Houston
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We love to walk the city and so we found this hotel to be perfect for our visit. The rooms were small but quite clean. We didn't try the breakfast because we wanted local fare but it looked better than the average hotel breakfast. We basically just needed a place to sleep in between walking & eating so again it... More

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FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear drozowski, It sounds like you had quite the trip! We are so happy you enjoyed your stay and love all of your fun tips! We hope to be able to welcome you back again soon! More

Pittsburgh, Pennsylvania
Top Contributor
234 reviews 234 reviews
50 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was a treat to arrive at this hotel and realize we were in the Flower District. Every morning all the stores would put their vast numbers and varieties of plants out on the sidewalk and every evening take them in again. It was like walking through a botanical garden. Fun! Fairfield Inns always have nice staff, but this hotel... More

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FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Murry08, Thank you for such a lovely review! We are delighted that you enjoyed your stay and appreciate all of your lovely pictures! We hope to see you again soon! More

New London, Connecticut, United States
Top Contributor
107 reviews 107 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at the Fairfield Inn & Suites Manhattan/Chelsea on June 15, 2014 while visiting New York City. This is the second time we have stayed at this hotel. We love this hotel because of its location, as it is within easy walking distance of several attractions. In addition, the hotel is not located in a congested... More

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FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear William S, Thank you so much for such a lovely review! We are delighted to hear that you enjoyed your stay and appreicate all of your kind words! We look forward to welcoming you back in the near future! More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 2, 2014

We didn't arrive until after 8:30 pm, so it was getting pretty dark. Well, we drove right by this place--how about a sign out there people so we can find you! Off site parking was easy and cheap. But, there are only two small couches in the lobby and the staff and their pals were hanging there--I guess there is... More

Was this review helpful? Yes 1
FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Gordie S, Thank you for taking the time to post your review on our property. We are disappointed to hear that you did not enjoy your stay and appreciate you taking the time to make us aware of your issues. Obviously this is not how we would want anyone to feel upon entering our property and we will absolutely... More

Fredrikstad, Norway
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed May 29, 2014

brilliant location for this hotell. clean and tidy, ok breakfast, very friendly staff. The street the hotel is located is very central, but still very quiet. Little if any noise. The price of the hotel was also very reasonable. Often in NY, will use this hotel again

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FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Lasse S, Thank you so much for such a lovely review! We are so happy to hear that you enjoyed your stay and appreciate your kind words. We hope to see you again soon! More

Aurora, Illinois
1 review
4 of 5 stars Reviewed May 29, 2014

We don't stay in Fairfield's a lot, but the location was right this time. Overall, our stay was excellent. The location is fantastic. We did upgrade for a larger King room with a view, and it was soooooo worth it. Floor to ceiling windows, amazing views of the Empire State Building, more room than expected in Manhattan. The lighting was... More

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FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear coshea61, Thank you for taking the time to write a review on our property! We are so happy to hear that you enjoyed your guest room and the views offered. We look forward to welcoming you back again soon! More

Maryland
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 26, 2014

Stayed over memorial day weekend and had a great stay! I can't comment much on the price because I paid with my points but seems pretty avg for nyc. The room was great! We had a city view and it sure was a view! Loved waking up to the sight of all the bldgs. The room was a nice size-... More

Was this review helpful? Yes 1
FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear NextVacay, What a lovely and detailed review! Thank you so much for taking the time to write such kind words! We are delighted to hear that you enjoyed your stay and appreciate you sharing your thoughts! We hope to welcome you back again soon! More

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Additional Information about Fairfield Inn & Suites New York Manhattan/Chelsea

Address: 116 West 28th Street, New York City, NY 10001
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Fairfield Inn & Suites New York Manhattan/Chelsea 3*
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Also Known As:
Fairfield Inn & Suites New York Manhattan/Chelsea Hotel New York City
Fairfield Inn And Suites New York Manhattan/Chelsea

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style
#107 Romantic Hotel in New York City #147 Family Hotel in New York City #168 Business Hotel in New York City
Hotel Class
Number of rooms
110

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