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All 453 New York City hotels

Fairfield Inn & Suites New York Manhattan/Chelsea

3.0 of 5 Hotel   |   116 West 28th Street, New York City, NY 10001
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88%
Ranked #139 of 453 Hotels in New York City
Certificate of Excellence 2014
A recent review
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400 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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Contributor
11 reviews 11 reviews
5 of 5 stars Reviewed 1 week ago

My friend and I stayed here 9/7-9/11 and were very impressed with what the hotel had to offer. It was my fourth time in NYC and keeping in mind that most hotels in the city can be cramped, our room was perfect for the two of us, unlike hotels I've stayed in in the financial district and midtown. It was... More

Was this review helpful? Yes
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Kelsey S, Thank you very much for sharing such positive feedback about your recent stay with us! Also, that is a great tip to share indeed, bring good walking shoes as there is a lot around to venture off to! We hope you will visit us again soon, as we look forward to welcoming you back! More

Dallas, Texas
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

After looking at an exhaustive list of hotels for my business trip, I chose this one and was very happy I did. The front desk staff were very friendly, the location was great, and the room was exactly was I was after. Quiet, clean, traditional, comfy bed, good TV, large shower. Some reviewers have said the rooms are small, which... More

Was this review helpful? Yes
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Johnnytaco27, Thank you for choosing the Fairfield Inn and Suites for your most recent business trip! I appreciate your helpful feedback, as we are always trying to find more ways to improve our guests experience. Thank you again and we look forward to welcoming you back to our hotel! More

Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel in Chelsea from friday 15 aug. to wednesday 20 aug, 2014. Moving our daugther to a nearby campus, this Fairfield in Chelsea was ideally situated for us, between 6th & 7th avenue. In that area on 28th street, there are many wholesale florists, so the street is filled with all kinds of plants during the... More

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Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Patrice L, Thank you so much for staying with us and sharing your positive thoughts! Being central to many attractions, I am happy to hear that you found everything close and easy to access! We appreciate your feedback and hope to welcome you back in the near future! More

pennsylvania
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed for business for five nights. Although they did not a knowledge I was a marriott rewards member, it was noted on reservation and my room was on rewards high floor. The room was small but was everything I needed. The bed was comfortable, nice size shower and bathroom. The room and floor was quiet and the room was... More

Was this review helpful? Yes 1
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Glenside, Thank you for choosing to stay with Fairfield Inn and Suites for your most recent business trip! We hope to welcome you back in the near future, where we will have another opportunity to properly acknowledge your Marriott reward status and welcome you into the hotel! We look forward to seeing you soon! More

2 reviews
5 of 5 stars Reviewed August 11, 2014

This hotel was amazing. My friend and I had narrowed down a list of about 10 hotels and this one fit all our categories - close to Penn Station, Free breakfast and the cheapest one from our list. We were not disappointed. We stayed there the first weekend of June 2014. We were always greeted by the staff on duty... More

Was this review helpful? Yes
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Brittany N, I am so happy to hear that you enjoyed your stay with us! As a staff, we do our best to make sure our guests are our number one priority and I am happy you felt that way. Thank you again and we look forward to welcoming you back in the near future! More

Scranton
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 5, 2014

This is our go to hotel. It is wonderfully located, most of the time reasonably priced, comfortable, clean, clean clean. The staff is simply wonderful. This is out 4th trip to this hotel and it is never a disappointment. The only complaint is the drastic jump in rates mid week, but this is across the city. I love walking out... More

Was this review helpful? Yes
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear MicheleG570, Thank you so much for choosing Fairfield Inn and Suites as your go to hotel when you stay in NYC! It is our pleasure having you as our guest, and we look forward to welcoming you back again soon! More

Miami, Florida
Contributor
18 reviews 18 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 27, 2014

we stayed with our kids for 4 nights. Always happy with the service and the cleanness of the room and he lobby. Breakfast is acceptable with start bucks coffee, fruits, cereal, milk, egg and yogurt. aOn your way out you can also can ask for bottles of water for free. Very secure area, Mc Donald less than block away and... More

Was this review helpful? Yes
FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Elsie F, We are so happy to hear that your family enjoyed their stay! Thank you for taking the time to share your experience with others. We look forward to welcoming you back again soon! More

Wellington, New Zealand
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 24, 2014

This hotel is perfectly located and affordable right in the flower district of NYC. It is literally steps from a red line 123 metro station and also very handy to 34 Street Penn and Herald Square. The view from the front door is of the Empire State Building, and the street is lined with flower wholesalers so there are gorgeous... More

Was this review helpful? Yes
FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Jackie W, What lovely words! We are delighted that you had a great experience and appreciate you taking the time to share your thoughts. We look forward to seeing you again soon! More

Tel Aviv District, Israel
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 19, 2014

I been there for business on june . such a great location with absolutely committed stuff. Such great guys working there gave us tons of advices. I want to mention Daniel for his commitment to help the guests. For conclusion great location great stuff. Will come back there

Was this review helpful? Yes
FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear gilush, We think our staff is pretty awesome as well and are so happy to hear that they were able to offer some great advice. We look forward to seeing you again soon! More

Virginia Beach, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 17, 2014

First of all the standard rooms are very very tiny BUT once you overcome the shock of tiny room you will enjoy the hotel! Very clean. Wonderful free breakfast. Very nice Very Friendly outstanding front desk employees! Free wireless internet and not slow! A tiny hotel which makes you feel your getting more personal service. We definitely will stay again... More

Was this review helpful? Yes
FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Jackie W, Thank you! We are so happy to hear that you enjoyed your stay and appreciate all of your kind words! We can't wait to see you again soon! More

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Additional Information about Fairfield Inn & Suites New York Manhattan/Chelsea

Address: 116 West 28th Street, New York City, NY 10001
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Fairfield Inn & Suites New York Manhattan/Chelsea 3*
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Also Known As:
Fairfield Inn & Suites New York Manhattan/Chelsea Hotel New York City
Fairfield Inn And Suites New York Manhattan/Chelsea

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