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All 451 New York City hotels

Fairfield Inn & Suites New York Manhattan/Chelsea

3.0 of 5 Hotel   |   116 West 28th Street, New York City, NY 10001
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88%
Ranked #137 of 451 hotels in New York City
Certificate of Excellence 2014
A recent review
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391 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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English first
Miami, Florida
Contributor
18 reviews 18 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

we stayed with our kids for 4 nights. Always happy with the service and the cleanness of the room and he lobby. Breakfast is acceptable with start bucks coffee, fruits, cereal, milk, egg and yogurt. aOn your way out you can also can ask for bottles of water for free. Very secure area, Mc Donald less than block away and... More

Was this review helpful? Yes
FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Elsie F, We are so happy to hear that your family enjoyed their stay! Thank you for taking the time to share your experience with others. We look forward to welcoming you back again soon! More

Wellington, New Zealand
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is perfectly located and affordable right in the flower district of NYC. It is literally steps from a red line 123 metro station and also very handy to 34 Street Penn and Herald Square. The view from the front door is of the Empire State Building, and the street is lined with flower wholesalers so there are gorgeous... More

Was this review helpful? Yes
FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Jackie W, What lovely words! We are delighted that you had a great experience and appreciate you taking the time to share your thoughts. We look forward to seeing you again soon! More

Tel Aviv District, Israel
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I been there for business on june . such a great location with absolutely committed stuff. Such great guys working there gave us tons of advices. I want to mention Daniel for his commitment to help the guests. For conclusion great location great stuff. Will come back there

Was this review helpful? Yes
FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear gilush, We think our staff is pretty awesome as well and are so happy to hear that they were able to offer some great advice. We look forward to seeing you again soon! More

Virginia Beach, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First of all the standard rooms are very very tiny BUT once you overcome the shock of tiny room you will enjoy the hotel! Very clean. Wonderful free breakfast. Very nice Very Friendly outstanding front desk employees! Free wireless internet and not slow! A tiny hotel which makes you feel your getting more personal service. We definitely will stay again... More

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FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Jackie W, Thank you! We are so happy to hear that you enjoyed your stay and appreciate all of your kind words! We can't wait to see you again soon! More

Phoenix AZ
Top Contributor
66 reviews 66 reviews
21 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a long weekend before heading off to business meetings on Long Island. Great location, walking distance to some great restaurants in Chelsea and The Village. Staff was friendly and helpful. It's on an interesting street filled with plant and flower vendors. It was fun to watch the locals shopping and the deals being made. Great people watching.... More

Was this review helpful? Yes 1
FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear JFredPhoenixAZ, Thank you for taking the time to post such a lovely and informative review! We are delighted to hear that you enjoyed your stay and hope we will see you again soon! More

Philadelphia, Pennsylvania
Contributor
19 reviews 19 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was small, but sufficient. They had to put us in a handicap accessible room or we could wait (because we arrived earlier than check in, so we decided it would be ok) I would probably not do the accessible room next time because the bathroom was just a bit messy with showers. Also the shower didn't have a... More

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FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear hrs26, Thank you for providing valuable feedback for our guests! We are happy to hear that you were able to check in to your room early and that you enjoyed your stay! Safe travels! More

Kiev, Ukraine
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 27, 2014

I arrived at the hotel one months ahead of my booking dates (sort my mistake in month) and with my amazement the reception staff were very accommodating to find me a room even with better price deal. Room was assigned for disabled person but it was ok beside the bathroom floor keep water stagnant. Breakfast was simple, same item each... More

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FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Zaheduli, We are so happ to hear that everything worked out and that you enjoyed your stay! Thank you for all of your kind words! More

San Francisco
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 23, 2014

A reliable friend recommended this hotel and we were so happy with our choice. The central location, in the flower district, is perfect. The staff is "at your service" for most any need you could possibly have. Our room was sparkling clean, updated and sported a view of the Empire State Building. We experienced a little trouble with the air... More

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FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Chris H, What a lovely review, please thank your friend for the recommendation! Thank you for all of your kind words and we hope to see you again soon! More

Houston
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed June 21, 2014

We love to walk the city and so we found this hotel to be perfect for our visit. The rooms were small but quite clean. We didn't try the breakfast because we wanted local fare but it looked better than the average hotel breakfast. We basically just needed a place to sleep in between walking & eating so again it... More

Was this review helpful? Yes
FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear drozowski, It sounds like you had quite the trip! We are so happy you enjoyed your stay and love all of your fun tips! We hope to be able to welcome you back again soon! More

Pittsburgh, Pennsylvania
Top Contributor
233 reviews 233 reviews
49 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed June 20, 2014

It was a treat to arrive at this hotel and realize we were in the Flower District. Every morning all the stores would put their vast numbers and varieties of plants out on the sidewalk and every evening take them in again. It was like walking through a botanical garden. Fun! Fairfield Inns always have nice staff, but this hotel... More

Was this review helpful? Yes
FFIChlAGM, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Murry08, Thank you for such a lovely review! We are delighted that you enjoyed your stay and appreciate all of your lovely pictures! We hope to see you again soon! More

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Additional Information about Fairfield Inn & Suites New York Manhattan/Chelsea

Address: 116 West 28th Street, New York City, NY 10001
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Fairfield Inn & Suites New York Manhattan/Chelsea 3*
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Also Known As:
Fairfield Inn & Suites New York Manhattan/Chelsea Hotel New York City
Fairfield Inn And Suites New York Manhattan/Chelsea

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style
#115 Romantic Hotel in New York City #136 Family Hotel in New York City #158 Business Hotel in New York City
Hotel Class
Number of rooms
110

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