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All 455 New York City hotels

Fairfield Inn & Suites New York Manhattan/Chelsea

3.0 of 5 Hotel   |   116 West 28th Street, New York City, NY 10001
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Ranked #146 of 455 Hotels in New York City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
tarheeldeb Baltimore, Maryland
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408 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baltimore, Maryland
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a difficult time finding a room for a reasonable rate for our 3 night October visit. The price we found for this Fairfield Inn was the best rate for a centrally located hòtel. We were pleased we found it. The hotel is located amongst florist shops, and we walked right by it at first. There are tons of... More

Was this review helpful? Yes
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear tarheeldeb, Thank you for taking the time to share your feedback with us on your recent stay. I am pleased to hear you found the location central to your needs. As a front desk staff, we do our best to accommodate our guests needs. For the future, please feel free to share your concerns with the front desk so... More

Indiana
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this location for business purposes. This property is new..only 3 years opened. The location is 3/4 block to the 28th street subway station. So, transportation is easy. A real "plus" for business travelers. About 1/2 hour to uptown or Brooklyn by train, during rush hour. So, good location. The subway is "red" 1,2 trains. The neighborhood is... More

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Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear K2indy, We appreciate you taking the time to review your stay with us at Fairfield Inn and Suites! As a business traveler, it is very important to be able to access restaurants and transportation easily. I am happy to hear that this was not a problem for you and that you were able to find everything within walking distance.... More

Troon, United Kingdom
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very central for both upper and lower Manhattan attractions. Easy to walk to all locations and loads of restaurants. First impression of room was it was smaller than expected, however there was in fact sufficient space for all clothing (we were on a 3 week touring holiday) and to store the suitcases. Bed was large and comfortable, bathroom compact but... More

Was this review helpful? Yes 1
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Chmurdoch, Thank you for sharing such positive feedback regarding your stay with Fairfield Inn and Suites! I am pleased to hear that you were happy with the location of the property. We are in a very unique area, being central to the flower district and do have many attractions within walking distance. We hope to see you again in... More

Statesboro, Georgia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We normally stay over near Times Square but since our son moved to New York we stayed at this hotel since it was a few blocks from him. The staff was very friendly and helpful. When we first arrived I was not very pleased but we had been traveling for two weeks and stayed in hotels that were nicer and... More

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Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Mike1646, Thank you very much for sharing your feedback on your experience staying with Fairfield Inn and Suites! I happy that the location was central to the places you visited! We hope to see you in the future and thank you again for staying with us! More

Amsterdam, The Netherlands
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location is very good. Close from the Empire State Building and walking distance to many nice areas. However, poor service… my room was not cleaned the second day with no clear explanation, and the reception service was inconsistent. Rooms OK - a bit dated. Fire alarm twice at 11PM with evacuation of the building with no explanation or apologies... More

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Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Stephane S, I am sorry to hear that your trip wasn't what it could have been! Unfortunately, certain things are out of our control, being when the fire alarm went off. However, I am very sorry you were inconvenienced. I hope you will return in the near future so we are able to make your experience with us more... More

Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 13, 2014

My friend and I stayed here 9/7-9/11 and were very impressed with what the hotel had to offer. It was my fourth time in NYC and keeping in mind that most hotels in the city can be cramped, our room was perfect for the two of us, unlike hotels I've stayed in in the financial district and midtown. It was... More

Was this review helpful? Yes 2
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Kelsey S, Thank you very much for sharing such positive feedback about your recent stay with us! Also, that is a great tip to share indeed, bring good walking shoes as there is a lot around to venture off to! We hope you will visit us again soon, as we look forward to welcoming you back! More

Dallas, Texas
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 7, 2014

After looking at an exhaustive list of hotels for my business trip, I chose this one and was very happy I did. The front desk staff were very friendly, the location was great, and the room was exactly was I was after. Quiet, clean, traditional, comfy bed, good TV, large shower. Some reviewers have said the rooms are small, which... More

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Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Johnnytaco27, Thank you for choosing the Fairfield Inn and Suites for your most recent business trip! I appreciate your helpful feedback, as we are always trying to find more ways to improve our guests experience. Thank you again and we look forward to welcoming you back to our hotel! More

Montreal, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 26, 2014

We stayed at this hotel in Chelsea from friday 15 aug. to wednesday 20 aug, 2014. Moving our daugther to a nearby campus, this Fairfield in Chelsea was ideally situated for us, between 6th & 7th avenue. In that area on 28th street, there are many wholesale florists, so the street is filled with all kinds of plants during the... More

Was this review helpful? Yes
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Patrice L, Thank you so much for staying with us and sharing your positive thoughts! Being central to many attractions, I am happy to hear that you found everything close and easy to access! We appreciate your feedback and hope to welcome you back in the near future! More

pennsylvania
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 23, 2014

I stayed for business for five nights. Although they did not a knowledge I was a marriott rewards member, it was noted on reservation and my room was on rewards high floor. The room was small but was everything I needed. The bed was comfortable, nice size shower and bathroom. The room and floor was quiet and the room was... More

Was this review helpful? Yes 1
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Glenside, Thank you for choosing to stay with Fairfield Inn and Suites for your most recent business trip! We hope to welcome you back in the near future, where we will have another opportunity to properly acknowledge your Marriott reward status and welcome you into the hotel! We look forward to seeing you soon! More

2 reviews
5 of 5 stars Reviewed August 11, 2014

This hotel was amazing. My friend and I had narrowed down a list of about 10 hotels and this one fit all our categories - close to Penn Station, Free breakfast and the cheapest one from our list. We were not disappointed. We stayed there the first weekend of June 2014. We were always greeted by the staff on duty... More

Was this review helpful? Yes
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Brittany N, I am so happy to hear that you enjoyed your stay with us! As a staff, we do our best to make sure our guests are our number one priority and I am happy you felt that way. Thank you again and we look forward to welcoming you back in the near future! More

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Additional Information about Fairfield Inn & Suites New York Manhattan/Chelsea

Address: 116 West 28th Street, New York City, NY 10001
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Fairfield Inn & Suites New York Manhattan/Chelsea 3*
Number of rooms: 110
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Also Known As:
Fairfield Inn & Suites New York Manhattan/Chelsea Hotel New York City
Fairfield Inn And Suites New York Manhattan/Chelsea

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