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Fairfield Inn & Suites New York Manhattan/Chelsea

3.0 of 5
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116 West 28th Street, New York City, NY 10001
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Fairfield Inn & Suites New York Manhattan\/Chelsea
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627 Reviews from our TripAdvisor Community

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Tel Aviv, Israel
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed today NEW via mobile

Ok- nothing fancy here. But- room is big, new, clean and satisfies all you need. Bed us great. Shower is awesome. Breakfast is not fancy- but nice and basically has all you need. Its not romantic or sth- but- if you come to the city for business purposes - and seek mon fancy comforts- its ideal!

Helpful?
Thank David S
Milwaukee, WI
Level Contributor
97 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the hotel for two nights with three girlfriends. We were upgraded to a suite due to Marriott rewards status and we loved the extra space and second bathroom in the suite. The breakfast was ample and standard Marriott fare. The breakfast room was a lovely greenhouse behind the alley which was a delightful area to dine in... More 

Helpful?
Thank Familytravelmaven
Canada
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed for a week. Had to change hotel reservation last minute due to the snow storm and the hotel was very accommodating. Close to the metro station and several great restaurants. The breakfast was a bonus as it was included in my price. Would recommend this hotel to anyone travelling on a budget and wanting to be near the metro... More 

Helpful?
Thank Scott S
Adam G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Scott S, Thank you for reviewing us on TripAdvisor! Our central location allows easy travel to many of NYC's major destinations! We pride ourselves on providing the cleanest rooms and the friendliest service in the area, we are happy that this was your experience. We appreciate you allowing us the opportunity to serve during your time in the area... More 

Pula, Italy
1 review
5 of 5 stars Reviewed 5 days ago NEW

Is located in the "Flowers District", walking distance to Times square and Empire building. Metro just around the corner. Breakfast is delicious and the staff outstanding. A special thank to Daniel. We will be back. Valeria & Federica

Helpful?
Thank ValeriaPula
Adam G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear ValeriaPula, Thank you for posting your review of Fairfield Inn & Suites - Chelsea on TripAdvisor, curleyfries1! We are happy to hear that our staff has exceeded your expectations, we are truly lucky to have such a great team that is focused on providing excellent guest service! We appreciate your loyalty to our property, thank you for allowing us... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 1 week ago

I was lucky to book my stay with Theresa, who is the night receptionist. She was amazing as well as all the staff there who couldn't do enough for me. I stayed 9 days in the hotel which is in Chelsea and therefore close to all the art galleries and museums and away from the tourist trap of Times Square... More 

Helpful?
Thank 69fergie
Adam G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear 69fergie, Thank you for sharing your experience at the Fairfield Inn & Suites New York Manhattan/Chelsea through an online review at Trip Adivsor! As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.... More 

Campinas, SP
Level Contributor
91 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A clean, well located place, close to train, subway. Nothing special, but ok for a short stay in NY.The hotel is close to many attractions, TV in the room, mattress so so, bathroom clean. Nothing more to say. A good budget option.

Helpful?
Thank otavioclark
Adam G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear otavioclark, Thank you for taking the time to complete an online review through Trip Advisor in regards to your recent stay at the Fairfield Inn & Suites New York Manhattan/Chelsea. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere... More 

Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We were supposed to spend two nights at this hotel. Due to a blizzard, we had to leave early, so as not to miss a surprise 90th birthday in Long Island. They let us out of our reservation at 4pm on a Friday. The staff is very friendly, the rooms are small but very efficient. They offer a nice breakfast.... More 

Helpful?
Thank Alicia A
Adam G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Alicia A, Thank you for sharing your experience at the Fairfield Inn & Suites New York Manhattan/Chelsea through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your... More 

Great Meadows, New Jersey
Level Contributor
1 review
5 of 5 stars Reviewed 2 weeks ago

I had tickets to see Les Mis on Broadway the weekend that the blizzard hit NYC in 2016. I found this hotel online and the price was right. The hotel room was great, the location was great and the staff was fantastic. I couldn't have asked for more. And after walking out in the cold wind and snow for dinner,... More 

Helpful?
Thank willispat
Adam G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear willispat, Thank you for sharing your experience at the Fairfield Inn & Suites New York Manhattan/Chelsea through an online review at Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My twin daughters came and stayed 4 nights at this lovely hotel! I would suggest booking directly with Marriott because Booking.com is less than par. I have nothing but great things to say about the lodging conditions, the breakfast options and the well equipped, professional staff that was so very friendly! They went over and above to make sure our... More 

Helpful?
Thank Robin K
Adam G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Robin K, Thank you very much for recently staying with us and especially for taking time to complete an online review through Trip Advisor with positive scores. We are very happy you enjoyed your stay with us. Our staff takes a lot of pride in providing each guest with excellent service and we are able to use these reviews... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

very good location close to metro stations. Our room was at the top floor with amasing city view)and very clean) Thanks to Mena our stay at the hotel became interesting and he was great in advising places to visit and answering all of our questions. We really enjoyed our stay and the hotel. Good luck to the personel and especially... More 

Helpful?
Thank Ainura A
Adam G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Ainura A, Thank you so much for reviewing our property on TripAdvisor! We have several associates on our team that welcome the opportunity to wow our guests! The associates are fully committed to being the 'cleanest and friendliest hotel' in the area, and your testament speaks to their accomplishment! We all look forward to seeing you again shortly! Best... More 

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
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