We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hyatt Herald Square New York

3.0 of 5 30-32 West 31st Street, New York City, NY 10001 (Formerly Holiday Inn Midtown West 31st Street)
Hotel website
Click for phone number
Hotel deals
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Certificate of Excellence 2014
Hyatt Herald Square New York
Professional photos View all
Browse nearby
Hyatt Herald Square New York
Write a Review

4 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
  • English first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed 3 nights at this hotel for business in town. Staff were attentive and hotel was quite modern. Trendy hotel in a trendy area with a cool rooftop bar. Rooms comfortable and although it might get quite noisy outside at times with roadwork and buildings- you will not hear a thing. Plenty of amenities in room, modern and very clean... More

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Stopped in to drop my bag at 1:30, given warm greetings by every staff member present. I was sure rooms would be ready because the the property unexpectedly opened today, one day ahead of schedule ( shown as unavailable for booking as recently as yesterday). My Diamond status was acknowledged ( top teir of Hyatt's guest rewards) and asked about... More

Was this review helpful? Yes 4
New York, New York, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

These reviews are very strange, and certainly do not apply to the Hyatt, Herald Square. The former Holiday Inn on this site has been closed since the spring. The conversion to a Hyatt is far from complete. There is no way anyone could have stayed in this hotel in August, 2014.

Was this review helpful? Yes 3
Bucharest, Romania
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 1, 2014

Been there in the summer time. The hotel receptionist welcomed us very nicely, but for I don't know what reason, she charged my room twice. Didn't know then, but I find that two weeks later. After a talk to someone from my bank, everything was solved and I got back my money. Anyway, that is the only 'bad' thing I... More

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Do you own or manage Hyatt Herald Square New York?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hyatt Herald Square New York? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Herald Square New York

Address: 30-32 West 31st Street, New York City, NY 10001 (Formerly Holiday Inn Midtown West 31st Street)
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hyatt Herald Square New York 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Priceline, Despegar.com and Tingo so you can book your Hyatt Herald Square New York reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Midtown West 31st Street Hotel New York City

13 photos of this hotel

Management photos: Courtesy of the property manager

All management photos (14)
Hotel & grounds (4)
Room/suite (3)
View from room (1)
Dining (1)
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay