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All 451 New York City hotels

Row NYC Hotel

4.0 of 5 Hotel   |   700 8th Avenue, New York City, NY 10036 (Manhattan)
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74%
Ranked #237 of 451 hotels in New York City
A recent review
4 of 5 stars reviewed yesterday
James S Plainfield, Connecticut
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  • Room tips (152)
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900 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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English first
Plainfield, Connecticut
1 review
4 of 5 stars Reviewed yesterday NEW

When you make a reservation for the first time in the big city you can only hope your Hotel is right. The Row NYC was more than just right, it was great. The location (Times Square) was where you want to be for every thing (from eating to shows). The rooms, though on the small side were clean and bright.... More

Was this review helpful? Yes 1
Newcastle
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for 3 nights in march 2013. There was lots of renovation work going on at the time but that didn’t affect our stay. It’s in an ideal location just off Times Square – not too loud but very close to restaurants and shops. Ideal if you’re planning on doing a bus tour because the main stop was just... More

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El Paso, Texas
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I had stayed at this hotel several years ago when it was the Milford Plaza, I was looking for a "Broadway" located hotel for the purpose of attending a few shows during our stay. That hotel had a good location but it was showing its age! The newly remodeled Row NYC is a changed (for the better) Hotel, we attended... More

Was this review helpful? Yes 1
Eric_Foley, General Manager at Row NYC Hotel, responded to this review

Dear Ernesto241, Thank you for your wonderful review of our hotel. We are beyond thrilled to hear you loved all the upgrades our property has undergone since your last visit. We appreciate you kind comments noting our reputable location and our modern design. It gives us great pleasure to know our comfortable beds and goose down comforters made for a... More

Boston, MA
Contributor
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The location of the Row is hard to beat, but the rooms are incredibly small, even for NYC standards. Two adults and two suitcases and you are tripping over each other. The bathrooms are also super small and don't have any counter space. Bottom line if you want a good location and you don't care about the room stay here.... More

Was this review helpful? Yes 1
Eric_Foley, General Manager at Row NYC Hotel, responded to this review

Dear travelbug_Boston_09, Thank you for taking the time to review our hotel. We are delighted to hear you enjoyed your overall stay with us. We regret to hear you found your room to be on the small side. We do offer various room sizes and layouts, and would be happy to assist you in securing a more suitable accommodation for... More

Saskatoon, Canada
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Our room was incredibly small. Two single beds and a tiny desk in the room with no room to walk around, and no good space to leave an open suitcase. No dresser if you wanted to unpack a few things either. Clean and functional and reasonably priced according to NYC standards. We had one problem. My daughter's prescription glasses were... More

Was this review helpful? Yes 1
Eric_Foley, General Manager at Row NYC Hotel, responded to this review

Dear Mom444, Thank you for your review of our hotel. We are pleased to know you had an overall pleasant stay with us. We do regret to hear of the inconveniences you experienced regarding your daughter’s missing glasses. I have notified the appropriate department heads, and will make sure the appropriate follow-up procedures are taken. We hope to regain your... More

Springfield, Massachusetts
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I love this hotel my favorite in the city. Close to everything I need, Port Authority, Times Square, Pizza, Church's Chicken lol Very clean and chic. Friendly staff. Comfy bed. Did I mention the sexy lobby with the enchanted smell?!?!?! Lovely see you in November.

Was this review helpful? Yes
Don_Jacinto11, General Manager at Row NYC Hotel, responded to this review

Dear ajoel88, Thank you for your lovely review of our hotel. We are thrilled you enjoyed our unbeatable location and “enchanting smell in our sexy lobby” during your last stay in August 2013. We thank you for your comments recognizing our friendly staff, comfy bed and cleanliness standards. We look forward to your arrival in November! More

Little Rock, Arkansas, United States
1 review
1 of 5 stars Reviewed 3 days ago NEW

I am not a neat freak. But I really don't understand what previous reviewers are talking about when they say this place is clean. I have been horrified at the level of dirt on the floors in the hallways, in the bathrooms, around the baseboards... If you are even a little picky about cleanliness, I recommend finding another place. Also,... More

Was this review helpful? Yes
Don_Jacinto11, General Manager at Row NYC Hotel, responded to this review

Dear Tracy S, Thank you for your detailed and candid review of our hotel. We are deeply disappointed to hear about the condition of your room during your stay, these are not our service standards and most definitely not the ones we wish to propagate. I will be more than happy to personally assist you with confirming a larger accommodation... More

Wayne, New Jersey
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The room was small and the modern decor was pretty ugly. My boyfriend had requested a different room than we received so they tried to accommodate us with drink vouchers and a corner room. The shower didn't even have a shower curtain and we had to call the front desk for one. The location is great if you're parking you... More

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Don_Jacinto11, General Manager at Row NYC Hotel, responded to this review

Dear Katherine R, Thank you for your candid review of our hotel, as it can only allow us to improve. We are delighted to hear you enjoyed our great location. We are, however, disappointed to hear we did not meet your expectations regarding your room. This is not our norm and the appropriate departments are further investigating this matter. We... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

My girlfriend and I stayed at the former Milford Hotel now renamed Row NYC Hotel, while visiting New York City for the first time last summer. I found a great deal and was happy to see that this Hotel was about two blocks away from Times Square and is in the middle of the Broadway/Theatre District. I read many of... More

Was this review helpful? Yes
Don_Jacinto11, General Manager at Row NYC Hotel, responded to this review

Dear Olusegun A, Thank you for your review of our hotel. We loved to hear that you had an overall pleasant stay during your last visit in August 2013. We have made significant upgrades to our hotel since then and hope to have you back soon to showcase the many improvements and provide another wonderful experience! Thank you for choosing... More

1 review
3 of 5 stars Reviewed 3 days ago NEW

My stay at the the ROW overall was pretty good. The room was small, had paint peeling off the walls, the bathroom door would not shut, and there was a rip in the duvet. The maid did not give us clean cups when the old ones were obviously soiled. Little issues built up to create a not so perfect stay.... More

Was this review helpful? Yes
Don_Jacinto11, General Manager at Row NYC Hotel, responded to this review

Dear Brandon C, Thank you for taking the time to review our hotel, as it can only allow us to improve. We are glad to hear you had a pleasant overall stay. We thank you for your kind notes recognizing our lobby, lounge, bellmen and efficient elevators. We do regret to hear of the inconveniences you experienced with your room.... More

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Additional Information about Row NYC Hotel

Address: 700 8th Avenue, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Row NYC Hotel 4*
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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style
#25 Best Value Hotel in New York City #129 Luxury Hotel in New York City #179 Family Hotel in New York City #212 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
The revolutionary Row NYC hotel has pioneered a new era of individuality by meeting NYC's signature urban grit with grandeur - transforming one's stay into a completely contemporary experience. With a front row view to Times Square that's truly incomparable, our guests reside right in the middle of it all, with access to everything and anything - 24/7. Endlessly lounge-worthy, the Row NYC flaunts a spectacular lobby & statement spaces. Commissioned New York City inspired artworks electrify the atmosphere with animated light sculptures, and a digital art gallery by famed paparazzo Ron Gallela. Sitting in the bull's eye of Manhattan's most famous locales - including Broadway theaters, 5th Avenue shopping, Restaurant Row, world-class museums, Javits Center & nearby Central Park - the Row NYC is the ultimate New York City address. The hotel is ideally positioned just a few short blocks from Penn Station, the subway, and Port Authority Bus Terminal. LaGuardia, JFK and Newark airports are a 30 to 40 minute ride away. Valet & self-parking are available with convenience. The Row NYC boasts 1331 contemporary guest rooms on 28 floors, flaunting chic, Manhattan-inspired decor in white-hot hues mixed with unexpectedly vibrant custom furnishings. Other services include: Internet lounge in the lobby, Fitness studio, District M - a European express cafe, serving delicious sweet and savory pastries from NYC's finest bakeries and transforms into a chic Neapolitan pizza bar and cocktail lounge, serving hand-stretched pizzas and a curated selection of charcuterie and cheese from New York's famed Murray's Cheese Shop. Specialty cocktails, local craft beers and a live music lineup all contribute to an unforgettable evening. City Kitchen - Coming Soon - Set to open in 2014, the Row NYC will also be home to a noteworthy food market. Offering cuisine from beloved New York City restaurants, it will be a way for guests and visitors to experience the city's most buzzed about food spots - without leaving the hotel. Iconic M: Open 24/7, our one-stop-shop for everyday essentials, including a wide range of international magazines and newspapers, snacks, fashionable souvenirs and toiletries. And, our concierge and multilingual staff are available for assistance - anytime. ... more   less 
Number of rooms
1331

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