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Aloft Harlem

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2296 Frederick Douglass Boulevard, New York City, NY 10027
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Aloft Harlem
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Aloft Harlem
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457 reviews from our community

Traveler rating
    205
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    41
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hagerstown, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stay here when coming to NYC. Nice hotel. Friendly staff. Very hip and modern property - clean rooms and great value. Always recognized as SPG member. My new favorite Starwood property in the NYC area Thank you,

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Traveled to NYC for a track meet in the area. The staff was so accommodating to our needs. I was referred to stay there from family that lives in the area. This hotel is in the most convenient location, along with access to the subway, shops, and restaurants . The rooms are immaculate and I love the style and theme... More 

Was this review helpful? Yes 2
Aquaria H, Director of Sales at Aloft Harlem, responded to this review

Thank you for your great review! We are glad that you had a great experience at our hotel. Thank you also for choosing the Aloft Harlem for your hotel accommodations in NYC. We appreciate your comments about our hotel, staff, and location. I will share your review with our team. We look forward to having you stay again at our... More 

Usa, Japan
Top Contributor
92 reviews 92 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

stayed here 2 nights this week on a business/leisure trip. i usually stay in midtown manhattan, but decided to try the harlem location, previously also stayed at the aloft in brooklyn and that was nice as well. location is good, 2 blocks from subway (125th) - express train to times square (takes less than 20 mins!). neighborhood can be a... More 

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Aquaria H, Director of Sales at Aloft Harlem, responded to this review

Thank you for your Wonderful Review! We are glad that you enjoyed your stay at our hotel. Thank you for your great comments about our hotel amenities and location. We hope that your next trip to NYC that you will choose to stay at our hotel again! More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the hotel for three nights on a business trip. The hotel has a very modern design. My room was not big, but well designed and definitely clean. Same for the bathroom. Staff is young, professional and very well mannered, always willing to go an extra mile to help. The hotel is safe and there is a great... More 

Was this review helpful? Yes 1
Aquaria H, Director of Sales at Aloft Harlem, responded to this review

Thank you for your great review. We know that you have many choices for hotel accommodations in NYC. Thank you for choosing the Aloft Harlem. We appreciate your feedback about our hotel and location. We look forward to having you stay again at our hotel! More 

Maryland, USA
Contributor
19 reviews 19 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Room was large for NYC, two queen beds with room to move around them. Nice set up if you needed to work and free wifi greatly appreciated. Cool vibe, and excellent customer service, the staff was wonderful. Unfortunately we paid for breakfast with our stay. It was ABSOLUTELY AWFUL. The pastries were at least two days old, the croissant was... More 

Was this review helpful? Yes 1
Aquaria H, Director of Sales at Aloft Harlem, responded to this review

Thank you for your review and for your feedback about your experience at our hotel. Thank you for your great comments about our hotel and I will share your comments regarding our breakfast options with our staff. We look forward to the opportunity to have you stay again at our hotel! More 

North Carolina
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed for three nights in February 2015. Hotel staff were friendly but did a poor job of placing us in a room that reflected my SPG status. They did respond to my room complaint but it should not have happened in the first place. The rooms there are very basic. The only chair is an office chair at the desk... More 

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Aquaria H, Director of Sales at Aloft Harlem, responded to this review

Thank you for your review. We understand that your stay at our hotel did not meet your expectations. We pride ourselves on providing excellent customer service and great amenities. I will share your comments with our hotel staff. We would be delighted to have you stay with us again! More 

Edmond, Oklahoma
Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I just stayed at the Aloft in Harlem. We were visiting my son who lives in Harlem and also going the Armory for a track meet. The hotel is just the perfect location for our needs. The hotel room was on the 2nd floor overlooking the somewhat busy street and we couldn't hear a thing. The from was the smartest... More 

Was this review helpful? Yes 1
Aquaria H, Director of Sales at Aloft Harlem, responded to this review

Thank you for choosing our hotel for accommodations for your son's track meet in NYC. We are glad that you had a great experience at our hotel. We appreciate your great comments about our hotel and location. I will share your review wtih our team. We look forward to having you stay again at our hotel! More 

Detroit, Michigan
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A surprisingly nice, trendy place to stay. Clean, comfortable with good staff and the security measures for access to the elevators was a nice touch. Conveniently located at a reasonable price considering it's New York.

Was this review helpful? Yes
Aquaria H, Director of Sales at Aloft Harlem, responded to this review

Thank you for your review. We are glad that you enjoyed your stay at our hotel. We appreciate your feedback about our hotel amenities and location. We look forward to having you stay again at our hotel! More 

Atlanta, Georgia
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 19, 2015

First the staff were great, check in, house keeping, security etc. I was preparing for a presentation and housekeeping waited to the afternoon to disturb me and asked if I needed service which I really appreciate. I was able to work uninterrupted throughout the morning. They did not try to rush me out of the room so that was great.... More 

Was this review helpful? Yes 1
Aquaria H, Director of Sales at Aloft Harlem, responded to this review

Thank you for your review and for choosing our hotel for your stay in NYC! We appreciate your feed back about your stay, our hotel amenities, location, and staff. I will share your review with our team. We look forward to having you stay at our hotel again! More 

Washington DC
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 19, 2015

I visited the Aloft Harlem the weekend of February 6, 2015. The room was clean and cute a bit small but nice. I had one of the beat nights sleep I've had in a long time and wld love to be able to purchase the pillows! The check in process was smooth and without incident. The young lady at the... More 

Was this review helpful? Yes
Aquaria H, Director of Sales at Aloft Harlem, responded to this review

Thank you for your review. We are glad that you had a great experience at our hotel. We also appreciate your feed back about our hotel and staff. I will share your comments with our staff. We hope that your next trip to NYC, that you will choose to stay at our hotel again! More 

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Staying in Harlem

Neighborhood Profile
Harlem
As a hub of African American culture, Harlem has played a vital role in the history of New York City. Today, the neighborhood is as vibrant as ever as new businesses and developments go up next to local institutions. The heart of the neighborhood is bustling 125th Street, where street vendors and historic landmarks like the Apollo Theater mingle with big-name stores. Turn down almost any corner, and you’ll discover some of the most beautiful blocks in the city, filled with handsome brownstones, soul food restaurants, corner shops, and scenic parks. For a taste of a real New York neighborhood, it’s hard to top a visit to Harlem.
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