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Doubletree Hotel New York City-Financial District

#331 of 458 Hotels in New York City
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8 Stone St, New York City, NY 10004
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Doubletree Hotel New York City-Financial District
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    1,172 reviews from our community

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    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      4 of 5 stars
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    Memphis, Tennessee
    Top Contributor
    54 reviews 54 reviews
    31 hotel reviews
    14 helpful votes 14 helpful votes
    3 of 5 stars NEW

    I want to start my review of the Doubletree New York City Financial District by saying from the first greeting when I walked in the door on the ground floor, to the last staff I saw as I left the hotel, hotel management should be proud of their staff and the way they present and represent the hotel. The lobby... More 

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    Exeter, United Kingdom
    Senior Contributor
    23 reviews 23 reviews
    15 hotel reviews
    7 helpful votes 7 helpful votes
    4 of 5 stars Reviewed yesterday NEW

    I booked this hotel as it was a block away from my client's offices. Lovely warm cookie on arrival, helpful staff and a lovely clean room with fabulous views of the Hudson. Bed was huge and very comfortable, great coffee maker and tv had a decent amount of channels. I arrived just before the #blizzardof2015 and whilst the area was... More 

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    Augusta, Georgia
    Senior Reviewer
    10 reviews 10 reviews
    8 hotel reviews
    3 helpful votes 3 helpful votes
    3 of 5 stars Reviewed 2 days ago NEW

    I stayed here for 1 night last week for work and the main reason is it's close to our main office. They have good staff but the hotel is quiet small. As other reviews have said, don't count on the elevators cooperating. Luckily I wasn't on too a high floor and I eventually ended up taking the stairs in the... More 

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    Puerto Rico
    1 review
    5 of 5 stars Reviewed 2 days ago NEW

    The experience with this DoubleTree Hotel was excellent. It was close to the training location that I had to attend. It's walking distance to the ferry for the Statue of Liberty was close. The staff was super friendly and the Hotel super clean.

    Review collected in partnership with DoubleTree by Hilton

    Was this review helpful? Yes
    Seoul, South Korea
    Reviewer
    4 reviews 4 reviews
    4 hotel reviews
    1 helpful vote 1 helpful vote
    3 of 5 stars Reviewed 2 days ago NEW

    Well, to start it off, it says on google maps that this hotel is a modern, business-oriented hotel, and it also happens to be a four star hotel; to have that expectation beforehand made the stay somewhat disappointing for following reasons: a) the elevators were a huge letdown for not just me and my friend; no screen whatsoever on the... More 

    Was this review helpful? Yes 1
    Boston, Massachusetts
    Senior Contributor
    38 reviews 38 reviews
    37 hotel reviews
    66 helpful votes 66 helpful votes
    1 of 5 stars Reviewed 1 week ago

    The reviews of this hotel are pretty accurate unfortunately. I had a meeting a block away and that was my only reason for booking this hotel knowing I was only staying for one night. Let me tell you, I wish I would have booked elsewhere and had a further walk, even though it was freezing outside. When I arrived, I... More 

    Was this review helpful? Yes 1
    James F, Front Office Manager at Doubletree Hotel New York City-Financial District, responded to this review

    Dear Levi22, At all DoubleTree's we always strive to provide the special comforts and acts of kindness that make the traveler feel human again. It's safe to say that based on your review we completely fell flat on our face in this attempt. I completely understand your point of view, and I am ashamed you suffered such frustration. I will... More 

    Richmond, United States
    1 review
    1 of 5 stars Reviewed 1 week ago

    My stay was interrupted by a fire on the fourteenth floor of the hotel. Preceding the fire an alarm (test alarm) continually went off preventing customers from sleeping. The staff was not helpful in resolving that problem. James, a night manager, eventually found a relocation spot (three hours later) for my sick mother and myself and assured us of a... More 

    Review collected in partnership with DoubleTree by Hilton

    Was this review helpful? Yes 1
    Lauderhill, Florida
    Senior Reviewer
    10 reviews 10 reviews
    3 hotel reviews
    3 helpful votes 3 helpful votes
    2 of 5 stars Reviewed 1 week ago

    The good: staff are all very nice, and helpful. Warm cookie at check in is cool. The room was clean. The bed was comfy, good downtown location. The internet was good and guest computer_ printer worked. Good strong heater worked. Super hot water. The bad: Waited 5-10 minutes for elevator half the time during my stay. Also had a "fire... More 

    Was this review helpful? Yes
    James F, Front Office Manager at Doubletree Hotel New York City-Financial District, responded to this review

    Dear M M At all DoubleTree's we always strive to provide the special comforts and acts of kindness that make the traveler feel human again. While it sounds like our staff did a great job, it seems like our building did not, and I can attest to that. The fire alarm from the burst pipe was surely an inconvenience, especially... More 

    Milford, United States
    1 review
    2 of 5 stars Reviewed 1 week ago

    5-6th time here, all of which below the bar. Elevators were down resulting in some nice sweaty runs up and down 12 flights of stairs. Noisy floor fans running 24/7...Sounded like I was sleeping in a Data Center.

    Review collected in partnership with DoubleTree by Hilton

    Was this review helpful? Yes 1
    James F, Front Office Manager at Doubletree Hotel New York City-Financial District, responded to this review

    Dear Brian K, At all DoubleTree's we always strive to provide the special comforts and acts of kindness that make the traveler feel human again. So you can understand my embarrassment when I read that 5-6 times in a row we have failed meet your expectations. It is in our philosophy that with any stumble in service or accommodations we... More 

    Oklahoma City
    2 reviews
    3 helpful votes 3 helpful votes
    1 of 5 stars Reviewed 1 week ago

    This hotel is terrible. Elevators not working. Long lines to get a lift to the 16th floor. There were repeated "false" fire alarms before we were finally advised of an actual fire. Rooms are very very small. Shower had no side so water flooded bathroom during each use.

    Was this review helpful? Yes 1
    James F, Front Office Manager at Doubletree Hotel New York City-Financial District, responded to this review

    Dear Kim C. There is little I can say through this response that would make up for the frustrations and inconveniences suffered if you stayed with us during Saturday February 14th, 2015. I also don't want to make excuses or explanations for the miscommunications or the struggles guests were faced with that night, and belittle any of the issues you... More 

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    Additional Information about Doubletree Hotel New York City-Financial District

    Address: 8 Stone St, New York City, NY 10004
    Phone Number:
    Location: United States > New York > New York City > Financial District , Manhattan
    Price Range (Based on Average Rates): $$
    Hotel Class:4 star — Doubletree Hotel New York City-Financial District 4*
    Number of rooms: 399
    Reservation Options:
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    Hotel Style:
    #166 Luxury Hotel in New York City
    #222 Romantic Hotel in New York City

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    Staying in Financial District

    Neighborhood Profile
    Financial District
    At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis Island to learn about the vital immigrant history of the city.
    Explore this neighborhood

    Amenities

    Highlights
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    Things to do
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    Room types
    • Suites
    • Non-Smoking Rooms
    • Family Rooms
    Internet
    • Paid Wifi
    • Paid Internet
    Services
    • Business Center with Internet Access
    • Room Service
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
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    Questions & Answers

    Here's what travelers have asked, with answers from Doubletree Hotel New York City-Financial District staff and other travelers.
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    Questions? Get answers from Doubletree Hotel New York City-Financial District staff and past guests.
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    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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