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All 184 New York City accommodations

Element New York Times Square West

3.5 of 5 Condominium   |   311 West 39th Street, Between 8th and 9th, New York City, NY 10018
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83%
Certificate of Excellence 2014
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A recent review
5 of 5 stars reviewed yesterday
Pina R Shepparton, Australia
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2,016 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (502)
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English first
Shepparton, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Fantastic hotel !!! Newly renovated, couldn't ask for better position. A very clean room with kitchenette but never used it with a full size fridge. We had a view of Empire State Building. Breakfast was included though not elaborate it was enough to get you through to lunch time and at 5.00pm there was free drinks and nibbles in foyer.... More

Was this review helpful? Yes
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

The location of this hotel was excellent, just a few blocks from Times Square. The rooms were modern, clean, great bed, and a very handy kitchenette. The free breakfasts were average but then again they're free! We had no negative experiences with the lifts, sometimes you just need to be patient. We really enjoyed our ten nights at Element and... More

Was this review helpful? Yes
Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Very convenient location to everything we wanted to get to. The staff (especially Ramone at Reception and Jasmine in the breakfast area) were fantastic and extremely helpful to us. Our room was clean and well serviced, the bed was great and having the microwave and the fridge was a definite bonus. This is one location I would recommend and at... More

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Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is in a good location which was our main priority! The room was nice enough, clean and pretty average small NYC room. The lifts are annoying and twice we gave up waiting and walked up and down the 29 floors to our room. Going up isn't too bad but getting a lift down can take a long time!... More

Was this review helpful? Yes 1
Canada
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The location was pretty convenient. It nice that it's close enough to Times Square yet far enough away that it isn't in the middle of total madness! Clean and modern, loved that the rooms don't have dirty old carpet! Bed was very comfortable and having a fridge was quite handy. We didn't take advantage of the free breakfast or happy... More

Was this review helpful? Yes 3
Wellington, New Zealand
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My friends and I recently spent 12 nights at this hotel. It's in a great position that makes it easy to walk in any direction or catch a cab or a bus or the subway. The hotel is clean, well serviced, has a kitchenette in the room and a laundry in the basement. A wonderful breakfast is included daily and... More

Was this review helpful? Yes 4
San Isidro, Argentina
Contributor
13 reviews 13 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Landing in the middle of Times Square rush it took 2 minutes to make me feel at ease. The front desk ladies were amazing. So accommodating, understanding...helpful!! Here comes Victoria, to help me with my bags, she is strong and all smiles and kindness. The Manager, the cleaning ladies, the man that puts the bagels out for breakfast...All amazing and... More

Was this review helpful? Yes 3
Puerto Vallarta, Mexico
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The most I like here is the bed, it was really conforble, location is Ok, not great as others I've stay before all because..this hotel is 3 blocks from the but the neighborhood where is it is not the naicest... I was surprised to see a men's/gay. Chipin dale's club, so expect travesties, and more outside hotel door. If you... More

Was this review helpful? Yes 3
Melbourne
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I highly recommend staying at Elements New York! I wouldn't hesitate to stay here again. The location was amazing being so close to Broadway, Times Square, 42nd Street, Port Authority etc. Everything is literally at your doorstep and being a serviced apartment, there's so much room for luggage, shopping etc. My partner & I stayed here for 3 nights and... More

Was this review helpful? Yes 6
Megan L, Starwood Hotels at Element New York Times Square West, responded to this review

Dear Jezabella84, We are delighted to hear you thoroughly loved your stay with us and took advantage of all of the fun attractions right at our doorstep. Thank you for sharing your kind review with us and future guests, and we certainly hope to see you again! Take care. More

Saint Louis, Missouri, United States
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Ok so first let me start off by saying I had an amazing time in NYC! 🗽I spend three days reading reviews of many hotels and I finally came to the conclusion that thus was the best option. Not expensive, but definitely not cheap. When we first arrived the lady at the front desk (training) on her name tag, was... More

Was this review helpful? Yes 4
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Additional Information about Element New York Times Square West

Address: 311 West 39th Street, Between 8th and 9th, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Element New York Times Square West 3.5*
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Also Known As:
Element New York Times Square West Hotel New York City

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Element New York times square west is an eco-friendly Manhattan boutique hotel near Times Square and Broadway. Our hotel has 2 meeting rooms, complimentary breakfast, free wifi, and a fitness center. ... more   less 
Number of rooms
411

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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