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Element New York Times Square West

3.5 of 5 311 West 39th Street, Between 8th and 9th, New York City, NY 10018
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Certificate of Excellence 2014
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Element New York Times Square West
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Element New York Times Square West
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2,216 reviews from our community

Traveler rating
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350
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Strongsville, Ohio, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Element was a great hotel with a horrible elevator system. All the rooms come with a full size refridgerator, microwave, stove, dishwasher,glass dishes, cups and pots and pans. Coffee,Tea & coffee maker are also in the kitchen area. Beds were extremely comfortable, rain style shower and roomy bathroom. Our room had 2 double beds and a great view of... More

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Quito
Top Contributor
84 reviews 84 reviews
38 hotel reviews
3,013 helpful votes 3,013 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I decided this time to stay at this property at this time, because prices among other SPG hotels were just over expensive at this time in the year, and couldn't be more happier during my 5 consecutive nights at this property. I was granted in all of my request with a truly smile and sense of service, very much accommodating... More

Was this review helpful? Yes 2
New York City, New York
Top Contributor
150 reviews 150 reviews
43 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Somewhere I read this is a boutique hotel, the person who wrote this has clearly never been here. It's a hotel tucked away behind Port Authority, an awful area. When you are on the top floor, like me on the 32nd, you will never make it downstairs quick because the elevators serve all floors and when they're full they don't... More

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Leeds, United Kingdom
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is well situated. Times Square is only a 5 minute walk and the transport hub only 2 or 3 minutes walk. The lifts can be a little frustrating but the roof garden is worth a visit. Breakfast is an experience not to miss

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Fort Lauderdale, Florida
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed here over the weekend for a girls trip. When we arrived the front desk sent us to a room that was occupied by someone else. So we changed rooms and The electrical outlet in the bathroom wasn't bolted all the way to the wall. They did offer complimentary tea and coffee in the lobby but every time I... More

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Hollywood, Fla
1 review
2 of 5 stars Reviewed 3 days ago NEW

We checked in and received our room key. We went to the 28th floor and opened the door, finding an unmade bed, clothes and liquor bottles everywhere. Clearly guests were still there, and the room wasn't cleaned at 2pm. Went back to the desk and they acted like it was no big deal. We took a room on the 2nd... More

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New York City, New York
Contributor
14 reviews 14 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Easy in and out. Spacious kitchenette in the rooms. 'Living room' area is a bit cramped but it is NYC! Great views of the surrounding skyline. Perfect for business. Not romantic in the slightest. Walk to Penn Station, The New York Times Building and Times Square. Subways all nearby to escape to other parts of the city. Pet friendly (I... More

Was this review helpful? Yes 1
New York City, New York
Contributor
16 reviews 16 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a fantastic hotel. Try to stay on the side away from the street and a lower floor so that you don't have to deal with the slow, very crowded elevators! Also, the breakfast is very good but insanely crowded on the weekends so either get down there early or at the very end of breakfast set up so... More

Was this review helpful? Yes 3
bristol
Contributor
19 reviews 19 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel ticks all the boxes for visiting New York. Located close to metro for easy connection all over the city. We used the air train and metro from the airport and found it economical and easy to use. The hotel is clean and basically does what it says on the tin. The free managers reception is a nice touch... More

Was this review helpful? Yes 1
Tarrytown, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

Good located hotel very close to Grand Central and the main sights in New York. We requested high floor and got one in the middle, but looking through the window made us suspicious a bit because we’ve seen there are construction works just next to the hotel, which made us worry a bit, but we just heard a little bit... More

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Additional Information about Element New York Times Square West

Address: 311 West 39th Street, Between 8th and 9th, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Element New York Times Square West 3.5*
Number of rooms: 411
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Also Known As:
Element New York Times Square West Hotel New York City

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