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All 182 New York City accommodations

Element New York Times Square West

3.5 of 5 Condominium   |   311 West 39th Street, Between 8th and 9th, New York City, NY 10018
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83%
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
Jennifer P Marlton, New Jersey
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2,041 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Marlton, New Jersey
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I recently stayed for one night for a weekend trip. I was very impressed with the proximity to Penn Station and also to Times Square. I also thought the staff was exceptionally kind and the the room was very comfortable. It had a nice view of the city and was very clean. The beautiful roof top sitting area and free... More

Was this review helpful? Yes 1
Tampa, Florida
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I cannot stop raving about my recent stay at the Element Times Square. Located right in the heart of the city, you can easily get to any part of Manhattan with a short walk to the subway. Only 10mi from LGA (about 30min depending on traffic). We stayed in 3604 and 3602 and had an AMAZING view of the Empire... More

Was this review helpful? Yes 1
Maryland
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel was a good choice for us, attending a nearby conference in walking distance. The staff checking in was a bit brusque, but efficient. Anything we needed and called for was brought to us so quickly it was actually a shock! The units are tiny, clean, new, sparse, functional. Kitchenettes are useful when in a hurry and the free... More

Was this review helpful? Yes 1
Hong Kong
Contributor
16 reviews 16 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Decent hotel. Boutique. Love the concept. Rooms small. Breakfast mediocre at best. Free wifi so that was a plus. Good location. Great service - front desk staff was awesome!! However, elevator was super slow. You could wait 30 mins for elevator in the morning; that was a bummer!

Was this review helpful? Yes 1
Orange, California
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

First the good part - the staff at this hotel is wonderful, accommodating and very helpful. Now to the place itself. As a frequent visitor to New York over many years I should have known there is no such place as "Times Square West". This place is on 39th St a little behind Port Authority, down the street from a... More

Was this review helpful? Yes 3
Los Angeles
Top Contributor
116 reviews 116 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

Took the Metro to get here. Not too bad of a walk from the station even if towing a suitcase around. There is always coffee and tea in the lobby area. Which was definitely helpful since it was cold out during our stay so I was able to grab a cup on the go. In the evenings there is happy... More

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Brighton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Totally brilliant. Only 2 downsides, breakfast is busy as dining room needs to be a bit bigger and lifts are slow. Otherwise brilliant service and when we had a problem with our tv entertainment system they srnt someone up straight away. Staff are very friendly and helpful, rooms are comfortable and restful.

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Geneva
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We were 3 girls and we have spent 3 nights in one room with 2 queen beds. The room was big enough and the beds were very comfortable. The hotel is very well located to visit NY and walk around all day. I read in the reviews that you had to wait a really long time for the elevators and... More

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Vancouver, Canada
2 reviews
3 of 5 stars Reviewed 2 weeks ago

We planned a three night stop-over in New York to catch some theater and dining before taking a cruise out of the Manhattan cruise ship terminal. I chose this boutique hotel because I expected good quality as part of the Starwood chain. It met my expectations for a medium priced boutique hotel. The desk staff were friendly and helpful. A... More

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Whitstable, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel leads the way in assisting the visitor to get the most of the lifestyle and heartbeat of New York.The subway is just round the corner and everything is within easy reach especially with the guidance from the staff who deliver superb support and backup to really deliver your New York experience. Congratulations to this hotel for providing a... More

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Additional Information about Element New York Times Square West

Address: 311 West 39th Street, Between 8th and 9th, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Element New York Times Square West 3.5*
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Also Known As:
Element New York Times Square West Hotel New York City

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Element New York times square west is an eco-friendly Manhattan boutique hotel near Times Square and Broadway. Our hotel has 2 meeting rooms, complimentary breakfast, free wifi, and a fitness center. ... more   less 
Number of rooms
411

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