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Element New York Times Square West

3.5 of 5
311 West 39th Street, Between 8th and 9th, New York City, NY 10018
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1,278 reviews from our community

Traveler rating
    586
    476
    106
    60
    50
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Families
147
 
Couples
541
 
Solo
101
 
Business
198
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Johannesburg
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 21, 2013 NEW via mobile

Perfect location, close to Times Square and Broadway, walking distance to Central Park. The check in was efficient and the room was just right for a traveller on the go! Coffee machine facilities just perfect - if you were really doing all your self catering, you could not ask for more. Comfortable bed and good shower. Breakfast in the morning... More

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Richmond
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 20, 2013 NEW

OK I'll get this out of the way - yes the elevators take awhile to show up but if you remember that this is a 40 floor building full of people who are all using them around breakfast and 5pm - 7pm you wil be ok. I'd also ditch the free breakfast which while nice was a bit too crowded...you... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 19, 2013 NEW

We really enjoyed our stay here and would happily return again. Ideal location for Times Square and easy access to subway. Our room was beautiful and clean and well equipped. Paid extra for a room with a view. This did not disappoint at all. Wow! Staff were professional and free breakfast was an added bonus. A perfect base to explore... More

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Zurich, Switzerland
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 17, 2013 NEW

When we arrived at the Hotel I was really surprised how central it is. The Time Square was only a few minutes away. The Check In was great and as requested we got a really nice room with a wonderful view of New York City including the Empire State Building. The Room was very clean but quite small (although it... More

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See 3 more reviews by deadenise for New York City
Michael_Zay, Starwood Hotels at Element New York Times Square West, responded to this review
May 20, 2013

Dear Deadenise, Thank you for choosing our hotel for your recent trip to NYC. We are thrilled that you enjoyed your stay and that you would consider us for a future visit. As you mentioned, our free breakfast buffet draws a number of guests each day so we hope that you can still see the value in this important amenity.... More

Manchester, United Kingdom
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 17, 2013 NEW

Need a hotel that has (a) good location (b) includes breakfast (c) free coffee at all times (d) functional rooms inclduing fridge, microwave, hob (d) clean (e) good shower (f) comfortable bed (g) reasonable price. This hotel has all of above. Can't really fault it. Lift wait was really not an issue, sometimes no wait at all, sometimes up to... More

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See 3 more reviews by Abbey999 for New York City
Michael_Zay, Starwood Hotels at Element New York Times Square West, responded to this review
May 20, 2013

Dear Abbey999, We are so happy that you enjoyed our hotel amenities and location for your recent trip to NYC. Thank you for sharing your experience. We hope to host you again soon! More

Nuenen, The Netherlands
Top Contributor
62 reviews 62 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 16, 2013 NEW

Element TImes Sq. New York. Just stayed there with my wife for 10 nights. Studied the all the Tripp reviews first. Did not encounter any of the cited troubles: elevators functioning as it should and nicely maintained, decent breakfast every day, okay business centre, competent concierge, excellent happy hour Monday through Thursday (wow), coffee and tea complementary in the rooms... More

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See 4 more reviews by n_wiedenhof for New York City
Michael_Zay, Starwood Hotels at Element New York Times Square West, responded to this review
May 20, 2013

Dear N_wiedenhof, Thank you for taking the time to research our hotel before you booked your ten night stay! We are very happy that you chose our property and that you enjoyed your time with us. We hope to host you again on a future trip. More

San Francisco, California, United States
1 review
2 of 5 stars Reviewed May 15, 2013 NEW

I'm here now and have been since Monday. This is a Starwood property and I come to NYC monthly, with an office 4 blocks away. I was hoping that this would be my go to place. It is clean and the service is good. It has a kitchen but they comprised there by putting a small closet near the bed... More

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Michael_Zay, Starwood Hotels at Element New York Times Square West, responded to this review
May 20, 2013

Dear Chris M, Thank you for choosing our property for your recent trip to NYC. We are sorry that our free high speed internet was insufficient for your business needs. This is something that we seldom hear from our guests so we hope that you are able to give us another chance in the future. We would like to be... More

San Diego
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 14, 2013

Spent 4 days at this darling hotel in the Garment District and within 5 to 6 blocks of Time Square and all the Broadway theaters. Although very small it was perfectly clean with all the amenities (ironing board and iron, room safe, free wireless, morning breakfast and afternoon happy hour). The room has a nice desk and comfortable desk chair.... More

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Frenchpark, Roscommon, Ireland
1 review
5 of 5 stars Reviewed May 14, 2013

Fantastic Hotel, rooms bright and modern, kitchenette a nice surprise. During the week they have a "Happy Hour" when you can get finger food, bottled beer and minerals at no charge. There is an Irish bar next door which serves great food. There is a little area with desktop computers and a printer where you can print your boarding passes... More

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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2013

I have just stayed four night at the Element Hotel, The room was spotless, the beds are so comfortable, kitchenette is well equipped & the Bathroom is very modern, clean & has a wonderful rain shower. The location is great, so close to time square, subways & many good restaurants. I have been to new York before & this Hotel... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Free breakfast(107)
  • Port Authority(60)
  • Happy Hour(56)
  • Very good(49)
  • Very friendly(8)
  • Penn Station(7)
  • Business center(6)
  • Empire state building(5)
  • Great view(5)
  • Full kitchen(5)

Additional Information about Element New York Times Square West

Address: 311 West 39th Street, Between 8th and 9th, New York City, NY 10018
Phone Number:
Region: United States > New York > New York City
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Kitchenette Pets Allowed Suites Wheelchair access
Hotel Style:
Ranked #7 of 160 Specialty lodging in New York City
Price Range: $$$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Element New York times square west is an eco-friendly Manhattan boutique hotel near Times Square and Broadway. Our hotel has 2 meeting rooms, complimentary breakfast, free wifi, and a fitness center. ... more   less 
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Also Known As:
Element New York Times Square West Hotel New York City
Element New York Times Square West Hotel

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Element New York Times Square West
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