We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Element New York Times Square West

3.5 of 5
311 West 39th Street, Between 8th and 9th, New York City, NY 10018
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Element New York Times Square West
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

1,286 reviews from our community

Traveler rating
    589
    481
    106
    60
    50
See reviews for
Families
148
 
Couples
545
 
Solo
101
 
Business
199
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Brisbane, Australia
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 25, 2013 NEW

Only stayed the one night as we were on the way to Boston the next day however we found it to be a good choice. Busy at check in, which was early evening however the front desk staff did a great job organising and getting folks into their rooms. The room was comfortable and clean and while a little small,... More

Was this review helpful? Yes
broward
1 review
5 of 5 stars Reviewed May 25, 2013 NEW

Three free magazines greet you in the gleaming, glassy bathroom. The whole building reminded me of a kid's dream building in The Sims. The only downside was the air-conditioning unit, that another reviewer mentioned. We didn't ask for assistance but it would have been helpful to figure out how to make the unit less intermittently noisy in the middle of...

Was this review helpful? Yes
Sitka, Alaska, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 24, 2013 NEW

Stayed 6 days recently. The location is close to theaters, subways and FOOD. We had a great view from the 35 floor facing West. The rooms are more than a bit small and surprised us at that. The breakfast and 5:00 free snack (err, wine and beer tasting) were great. We would stay again.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 22, 2013 NEW via mobile

We stayed here for 10 days. We arrived at 1am to find the hotel had overbooked however they had booked us into another hotel about 2 minutes walk away! We were then able to bring our bags in early the next day until we could check in. We also received a free upgrade to floor 35 (studio) and many apologies... More

Was this review helpful? Yes 1
Johannesburg
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 21, 2013 NEW via mobile

Perfect location, close to Times Square and Broadway, walking distance to Central Park. The check in was efficient and the room was just right for a traveller on the go! Coffee machine facilities just perfect - if you were really doing all your self catering, you could not ask for more. Comfortable bed and good shower. Breakfast in the morning... More

Was this review helpful? Yes
Oxford, United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 21, 2013 NEW

This hotel offers everything you need! Yes, breakfast is not fantastic and the space is limited but we never had a problem finding a table! We only had to wait five minutes for the lift on the very last trip down so, just take that into account and be patient! The staff were absolutely lovely, ALL OF THEM! We loved... More

Was this review helpful? Yes 1
See 12 more reviews by Plasmon78 for New York City
Richmond
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 20, 2013 NEW

OK I'll get this out of the way - yes the elevators take awhile to show up but if you remember that this is a 40 floor building full of people who are all using them around breakfast and 5pm - 7pm you wil be ok. I'd also ditch the free breakfast which while nice was a bit too crowded...you... More

Was this review helpful? Yes
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 19, 2013 NEW

We really enjoyed our stay here and would happily return again. Ideal location for Times Square and easy access to subway. Our room was beautiful and clean and well equipped. Paid extra for a room with a view. This did not disappoint at all. Wow! Staff were professional and free breakfast was an added bonus. A perfect base to explore... More

Was this review helpful? Yes
Zurich, Switzerland
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 17, 2013

When we arrived at the Hotel I was really surprised how central it is. The Time Square was only a few minutes away. The Check In was great and as requested we got a really nice room with a wonderful view of New York City including the Empire State Building. The Room was very clean but quite small (although it... More

Was this review helpful? Yes
See 3 more reviews by deadenise for New York City
Michael_Zay, Starwood Hotels at Element New York Times Square West, responded to this review
May 20, 2013

Dear Deadenise, Thank you for choosing our hotel for your recent trip to NYC. We are thrilled that you enjoyed your stay and that you would consider us for a future visit. As you mentioned, our free breakfast buffet draws a number of guests each day so we hope that you can still see the value in this important amenity.... More

Manchester, United Kingdom
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 17, 2013

Need a hotel that has (a) good location (b) includes breakfast (c) free coffee at all times (d) functional rooms inclduing fridge, microwave, hob (d) clean (e) good shower (f) comfortable bed (g) reasonable price. This hotel has all of above. Can't really fault it. Lift wait was really not an issue, sometimes no wait at all, sometimes up to... More

Was this review helpful? Yes
See 3 more reviews by Abbey999 for New York City
Michael_Zay, Starwood Hotels at Element New York Times Square West, responded to this review
May 20, 2013

Dear Abbey999, We are so happy that you enjoyed our hotel amenities and location for your recent trip to NYC. Thank you for sharing your experience. We hope to host you again soon! More

Radio City Apartments
Great value on a similar hotel
New York City, NY
4.5 of 5 stars 1,067 Reviews
Show Prices
Still looking for a hotel?
Travelers also viewed these New York City hotels
Radio City Apartments 4.5 of 5 stars 1,067 reviews Distrikt Hotel 4.5 of 5 stars 2,210 reviews AKA Times Square 4.5 of 5 stars 231 reviews Casablanca Hotel Times Square 4.5 of 5 stars 2,606 reviews
Show Prices ABS:HotelCheckRates-d1397856?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1503474?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d655944?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d113317?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 433 hotels in New York City, ranked by popularity

Been to Element New York Times Square West? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travelers say

  • Free breakfast(107)
  • Port Authority(60)
  • Happy Hour(56)
  • Very good(49)
  • Very friendly(8)
  • Penn Station(7)
  • Business center(6)
  • Full kitchen(5)
  • Empire state building(5)
  • Good location(5)

Additional Information about Element New York Times Square West

Address: 311 West 39th Street, Between 8th and 9th, New York City, NY 10018
Phone Number:
Region: United States > New York > New York City
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Kitchenette Pets Allowed Suites Wheelchair access
Hotel Style:
Ranked #7 of 160 Specialty lodging in New York City
Price Range: $$$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Element New York times square west is an eco-friendly Manhattan boutique hotel near Times Square and Broadway. Our hotel has 2 meeting rooms, complimentary breakfast, free wifi, and a fitness center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Starwood, Orbitz, Travelocity, Priceline and Otel so you can book your Element New York Times Square West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Element New York Times Square West Hotel
Element New York Times Square West Hotel New York City

Owners: What's your side of the story?

If you own or manage Element New York Times Square West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Element New York Times Square West
Enter dates & see best prices* (from our partners)
Show Prices