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Courtyard New York Manhattan/Soho

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181 Varick Street, New York City, NY 10014
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Courtyard New York Manhattan/Soho
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418 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The double bed room is so small. We stayed here for the close proximity to shop and visit Nyu. The size of this room was like a closet. We have stayed At all Marriotts worldwide and this would be comparable to Tokyo. The area is easily walkable for restaurants and great soho shopping.

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HotelMgr2015, iResponze at Courtyard New York Manhattan/Soho, responded to this review

Thank you for taking the time to provide us with your feedback. I am glad that our location was convenient and suitable for your needs but I am sorry that you were unhappy with the size of your room. We have rooms of varying sizes available and will do our best to accommodate you with the room of your choice... More 

Dutchess County, NY
Level Contributor
64 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

While I agree with other reviews on the following attributes: friendly & accommodating staff who aim to please, close proximity to neighborhoods, quiet, & near subway; I felt the hotel was not up to Marriott standards. Yes - I know NYC rooms are small (250 sq ft), but I felt cramped in my room. Overall, the hotel's appearance needed a... More 

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HotelMgr2015, General Manager at Courtyard New York Manhattan/Soho, responded to this review

We appreciate your candid feedback regarding your stay, because it helps us improve our overall services. Although, I am happy that your stay experience with us was pleasant, I am sorry to learn that you were not satisfied with our hotel amenities. Regarding the rooms, we do have rooms of varying sizes available and will do our best to accommodate... More 

Cleveland, Ohio
5 of 5 stars Reviewed 5 days ago NEW

My fiancee stayed at the hotel for her bachelorette. I arranged to have champagne sent to the room ahead of their arrival. Tasia (manager) was beyond helpful - she recommended a place to buy the champagne, and told me she would take care of the rest. Maritza at the front desk set up the wine in the room and one... More 

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HotelMgr2015, General Manager at Courtyard New York Manhattan/Soho, responded to this review

It's always a delight to read comments from our satisfied guests so I thank you for taking the time to share a review of your fiancee's stay experience at the Courtyard Manhattan/SoHo and for acknowledging Tasia's and Maritza's hospitality and professionalism. We have an amazing team and I enjoy letting individual staff members know when they have been singled out... More 

Palm Beach Gardens, Florida
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My family has stayed here twice in the past 2 years. We prefer a king room with a sofa bed and this is not easy to find in NYC. The location is a 10 minute walk to the West Village which was important. The staff is extremely accommodating. We checked in early and expected to drop our bags and our... More 

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HotelMgr2015, General Manager at Courtyard New York Manhattan/Soho, responded to this review

Thank you for choosing to stay at the Courtyard Manhattan/SoHo once again. I am so glad that you find our hotel to be in a convenient location for your visit and also your choice of accommodations with us. We are happy that the view of your room was to your liking this time and your remarks about our excellent service... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Great little hotel - super location and professional friendly staff that always try hard to help and be polite (and this is New York remember). Nick runs a good team and the team spirit shows thru. Nice to be greeted by name on my regular three or four week cycle. Mario and the other folks on the front desk really... More 

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HotelMgr2015, General Manager at Courtyard New York Manhattan/Soho, responded to this review

Thanks for being our guest at the Courtyard Manhattan/SoHo and for the wonderful comments. We have the best team in the area and they love getting feedback from delighted guests like you. I especially look forward to sharing your comments with Mario, as well as, the entire front desk team and I thank you for taking the time to compliment... More 

Bucks County, Pennsylvania
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I have to say that this stay exceeded my expectations. I used a Marriot Rewards voucher on this stay primary because it was just me and my daughter going into the city for a shopping trip in SOHO. The courtyard staff was OUTSTANDING! Not only did they really know the area and patiently give me walking direcctions, they really know... More 

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HotelMgr2015, General Manager at Courtyard New York Manhattan/Soho, responded to this review

We are so glad that you and your daughter stayed with us in January 2015 and we're grateful for your positive feedback and excellent rating. We work hard to provide personalized service, so I am delighted that my associates were able to impress you with their knowledge and suggestions. I am glad that they were the highlight of your stay... More 

San Jose, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived hotel very early (9AM), was going to drop off luggage but front desk had us checked in. Although it's a room on 3rd floor, facing a backside shabby wall (so there's absolutely no view), we are still feel grateful for the early check in. The location is very good, just steps away from train station, and there are lots... More 

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HotelMgr2015, General Manager at Courtyard New York Manhattan/Soho, responded to this review

It was our pleasure accommodating you at the Courtyard Manhattan/SoHo and we thank you for taking the time to write a review. We are so happy we were able to assist you with an early check in and your recognition means a lot to us. Your comments regarding our convenient location were a pleasure to read and we truly appreciate... More 

Seattle, Washington
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Here on a business layover, the hotel's internet was not just slow, but totally unusable. It kept dropping offline. Here on a business and cell service in the hotel is not good enough either, so had to make the trek to a Starbucks to finish up work. This NOT why I'm a Marriott platinum member. The four of us will... More 

Was this review helpful? Yes 1
HotelMgr2015, General Manager at Courtyard New York Manhattan/Soho, responded to this review

I would like to thank you for your feedback and apologize the Internet service did not work properly for you during your stay. We understand how important this amenity is and will be sure to review with our team here at the hotel and our provider. Again thank you for this valuable feedback. Nicholas P General Manager More 

Oxford, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great hotel with friendly staff. Rooms were nice, decent bathroom and a reasonable size for a New York. Fab location, central to tourist spots, within walking distance of lots of shops and restaurants, close to the subway and brilliant for wandering round the village. Would definitely recommend !

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HotelMgr2015, General Manager at Courtyard New York Manhattan/Soho, responded to this review

Thank you for your wonderful comments. We couldn't be more pleased that you enjoyed your stay at the Courtyard Manhattan/SoHo and we appreciate you taking the time to post a review. We are glad that you liked our fantastic location with its close proximity to major attractions, shopping and dining. I am also pleased to read that you liked your... More 

Maryland
Level Contributor
72 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were visiting family in the area and found this to be a good hotel at a good price with an effective and efficient staff. Rooms were a bit on the small side but it is NYC. They were clean and nicely appointed, as was the bathroom, and the bed was comfy. And while we were close to the elevators,... More 

Was this review helpful? Yes
HotelMgr2015, General Manager at Courtyard New York Manhattan/Soho, responded to this review

We are so glad you chose to stay at the Courtyard Manhattan/SoHo while you were visiting your family. It is especially nice to hear that my staff did their best to try and make your stay a comfortable one. Thanks for mentioning our fantastic location and also for pointing out how comfortable your room was. Although we don't offer complimentary... More 

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