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Cassa Hotel 45th Street New York

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70 West 45th St, New York City, NY 10036
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Free Breakfast
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Cassa Hotel 45th Street New York
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1,601 Reviews from our TripAdvisor Community

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There are newer reviews for Cassa Hotel 45th Street New York
See the most recent reviews
1 review
5 of 5 stars Reviewed January 1, 2016

A nice place to stay: good location, friendly and neat. The parking garage suggestion: Parking you SUV/Car as Cassa Hotel suggested/ associated to avoid high parking rate. It will be nice to book the next trip with Cassa Hotel on New Year Eve.

Helpful?
Thank wei h
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear wei h, Thank you for giving us a perfect rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Regards, Jennifer Villanueva More 

MD
2 reviews
5 of 5 stars Reviewed December 30, 2015

First time in NYC. We booked Cassa on the reviews from TripAdvisor and we are glad we did. The location is great. Walking distance to everything. We had a minor air condition issue in our room, but we were moved right away with no problem. Rooms were very clean. The staff was superior! Everyone was very nice and accommodating. We... More 

Helpful?
Thank treasureislandgirl
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear treasureislandgirl, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I would like to extend an apology for the inconvenience caused by the HVAC but I am glad this did not impact your experience at Cassa. I hope your next stay is just around the corner. Call us if... More 

Denali National Park and Preserve, Alaska
Level Contributor
3 reviews
5 of 5 stars Reviewed December 29, 2015

From the minute front door was opened, staff was welcoming and professional. Suite was immaculate and bathroom well appointed. Adjoining restaurant located at lower level was very New York Great location steps from theater district

Helpful?
Thank joanberger48
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear joanberger48, Thank you for your recent stay at Cassa Hotel. I am glad our team and services exceeded your expectations and look forward to welcoming you back in the New Year. Happy Holidays! Jennifer Villanueva More 

Fort Lauderdale, Florida
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed December 28, 2015 via mobile

Loved this hotel with my wife and family. We went to Santa con and saw a few plays. The location, staff and room was perfect and if possible I hope to stay here again in the future. There are several places to eat nearby, times square right down the way, my favorite irish bars are only a half a block... More 

Helpful?
Thank cshs40
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear cshs40, Thank you for giving us a perfect rating! Looks like you had a wonderful stay at Cassa Hotel and I look forward to having you again as a guest in our hotel. Happy Holidays! Jennifer Villanueva More 

Australia
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 28, 2015

The Cassa was in just a perfect spot for seeing NYC. The staff were extremely friendly and helpful which was handy when we had any questions. It is 100 metres to Times Square and easy walk to subway stations and other attractions. Well worth staying at.

Helpful?
Thank JeffCarole
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear JeffCarole, Thank you for the wonderful feedback regarding our staff and location. Comments such as yours help boost morale and it is always a pleasure to recognize our outstanding colleagues. Please visit us again in the New Year. Happy Holidays! Regards, Jennifer Villanueva More 

Tel Aviv, Israel
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 25, 2015

I have stayed in this hotel for 2 nights and it was super! i knew that i will arrive early and asked in advanced (email) for an early check in; I got an answer (as usual in this cases) that they have put a note for that. when I arrived at 6:30am they happily let me check in to my... More 

Helpful?
Thank Didi s
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Didi s, Thank you for taking the time to review your stay with us. I am very happy to hear that you had a pleasant stay at Cassa Hotel and that you enjoyed the amenities. I am very proud of our staff as they work very hard to meet and exceed each guest's expectation by providing them with the... More 

Bitola, Republic of Macedonia
Level Contributor
4 reviews
5 of 5 stars Reviewed December 25, 2015 via mobile

We stayed for 4 nights. Everything was great, the room was comfy and clean very modern and well equipped. Complimentary coffee and lemon water every morning. The staff provided us with we needed and what we asked for, free wi-fi, great view. Excellent value for the money!

Helpful?
Thank Marija M
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Guest, Thank you for 5 star rating! It was our pleasure to host you on your travels to New York and I am glad that you were able to have a wonderful experience. Thank you for your feedback regarding our staff, we take pride in them as they are an integral part of making our guests experience a memorable... More 

Bristol
1 review
3 of 5 stars Reviewed December 24, 2015

We stayed at the Cassa for 5 days over thanksgiving. We had a junior suite which was still very small. Bed was comfy enough but the noise! The heating was noisy, and we were on the 4 th floor so we overlooked the generators for the downstairs restaurant that made a lot of noise. Would have been nice to have... More 

Helpful?
Thank Unhappyfrombristol
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Unhappyfrombristol, Thank you for choosing to stay at Cassa Hotel NY. I would like to extend an apology for any inconvenience you experienced while staying with us. I hope the staff extended all courtesies to make your stay as comfortable as possible. Despite your initial impression, I welcome the opportunity to speak with you further and hope you will... More 

Markham, Canada
2 reviews
4 of 5 stars Reviewed December 21, 2015

Stayed 3 nights. Great location close to everything. Very clean. Staff was polite and accomodating. Super comfortable Bed!!! less 1 star because of the room size. But I still highly recommend this place.

Helpful?
Thank Xand Y
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Guest, We're glad you had a wonderful stay and look forward to welcoming you back soon, Regards, Jennifer Villanueva More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 21, 2015 via mobile

We recently returned from a four night stay at the Cassa. The hotel is lovely - clean, modern and comfortable. Our room was a decent enough size (by NYC standards anyway!) and pretty quiet considering it looked out onto the road. Complimentary tea and coffee is provided in reception every morning, and the staff were very friendly. Cassa really is... More 

Helpful?
Thank Rach2820
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Rach2820, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Regards, Jennifer Villanueva More 

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Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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