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Cassa Hotel 45th Street New York

4.0 of 5 70 West 45th St, New York City, NY 10036
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Certificate of Excellence 2014
Cassa Hotel 45th Street New York
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Cassa Hotel 45th Street New York
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1,179 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stamford, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

Great location, very friendly and helpful staff. We were there recently for three nights for our 25 th wedding anniversary . It was lovely, the room was clean, comfortable with a great view from the bathroom towards time square. It was a short walk to 5th avenue. There are some great resturants and coffee shops for breakfast near by and... More

Was this review helpful? Yes
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Here is my plus-minus review as usual. + location. right between 5 and 6 avenue + friendly stuff + fast check-in + clean and quite + big bathroom + loft - In room # 603 should be picture or poster on the wall... I suppose. Instead of just some hooks. I think this free space should be decorated somehow -... More

Was this review helpful? Yes
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Julia R, Thank you for taking the time to share your feedback. I am delighted that you enjoyed our location and found the staff friendly. I am also pleased that you found your room clean and quiet. However, I do apologize for the missing artwork. There should have been a memo on your desk stating that we are currently undergoing... More

Contributor
18 reviews 18 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a hard time spotting the hotel as we walked along 45th street. We had to turn around and come back up the street to see the CASSA sign painted on the wall next to the entrance. The room was small as most NYC hotel rooms, but the bathroom was roomier than expected. I was thrilled to see an... More

Was this review helpful? Yes
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Teresa K, Thank you for your review. I am pleased that you found the staff helpful and friendly. With regards to the signage, we are currently undergoing a renovation which includes a new, greater sense of arrival and increased signage. I am happy you took advantage of the outlet on the nightstand and found it useful. This too, is part... More

Chicago, Illinois
Contributor
20 reviews 20 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Cassa is a luxurious hotel in a great location: just a block from Times Square. Our room was small, but almost all rooms in NYC are. The fittings and bathroom were very nice, but the HVAC unit was about a foot away from the bed. We had to turn it off at night so it wouldn't blow on us all... More

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Tallmadge, Ohio, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This hotel's location was perfect: blocks from Times Square, theater district, Central Park & Rockefeller Center. It's in the heart of mid-town, yet tucked away like a quiet oasis. The bed was so comfortable, it was hard to get up in the morning. Room was so dark in the morning due to the dark curtains, it was too easy to... More

Was this review helpful? Yes
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Ranee G, Thank you for the terrific review. I am thrilled that you thoroughly enjoyed your stay from our central location to comfortable beds and large flat screen televisions. Thank you for choosing Cassa; we look forward to welcoming you back soon. Kind regards, Jennifer More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This boutique hotel was perfect!! It was close enough to the action, yet far from the craziness of Time Square. The room was very spacious (by NYC standards) modern and chic. Pillows were great and the bed was super comfortable. The service was incredible. We checked in around 10 am and gave us our room right away. We asked for... More

Was this review helpful? Yes 2
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Doris O, Thank you for the fabulous review.I am so happy that you found our service incredible and that we were able to accommodate an early check-in and an upgrade, Most of all, thank you for the recommendations, we look forward to welcoming you back soon. Kind regards, Jennifer More

Olney, Maryland
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

For our anniversary, my husband booked a room at this hotel. They only had a suite available so the price was pretty steep. At 3 am, the toilet didn't work, and my husband didn't want to disturb me so he didn't call the front desk. When we called in the morning, the phone line didn't work, so I called on... More

Was this review helpful? Yes 2
Buenos Aires
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at Cassa for 5 days and really enjoyed my stay. People at front desk are always friendly, it is in an excellent location. The rooms are a little small, but crispy clean. Big bathroom and big shower. Big TV and radio. Very silent. Wifi worked perfectly well and breakfast at Butter restaurant was very good. What can I... More

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Nashville
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful and comfortable - we loved staying at Cassa and highly recommend it for your next visit to New York City. We walked to the theatre district, Times Square, restaurants, and it's close to a Metro Station, as well. They had delicious coffee set up in the lobby in the AM, and fruit tea greeted us at the end of... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Slightly off the beaten path, Cassa is a tucked-gem offering: 1) show-off sheik accommodations, 2) unparalleled customer-service and 3) the award winning Butter restaurant. When done retreating, you are within a block of Times Square. Perfect venue if luxury and location are your top priorities.

Was this review helpful? Yes 1
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Simone P, Thank you for such a fabulous review! I am thrilled that you found our accommodations chic,our service unparalleled and the location perfect. We truly appreciate the accolades and hope to welcome you back soon. Kind regards, Jennifer More

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Additional Information about Cassa Hotel 45th Street New York

Address: 70 West 45th St, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Cassa Hotel 45th Street New York 4*
Number of rooms: 165
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Also Known As:
Cassa Hotel And Residences

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