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Cassa Hotel 45th Street New York

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70 West 45th St, New York City, NY 10036
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Cassa Hotel 45th Street New York
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1,403 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
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  • All months
    (1403)
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    (333)
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    (403)
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Birmingham, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel was ideal for our 1st visit to New York. It was extremely clean, sheets and towels changed every day and it was warm and comfortable. It had everything we needed for a City Break. 5/6 minute walk to Times Square so close enough for everything. We would certainly stay there again.

Was this review helpful? Yes 1
USA
Level Contributor
38 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Passing by on the street, you could easily mistake the hotel for a nice, modern apartment building. Small lobby. Set back from the street. Restaurant has greater street profile that the hotel. But the hotel does the trick for those looking for a well-appointed, quiet, and modern room in the center of it all. It's just as easy to get... More 

Was this review helpful? Yes 1
Paris, France
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I have stayed 2 nights at the hotel in april 2015. I arrived at 2:45 Pm and room was not ready. The lobby was still under construction and there were cables every where. Room was tinybsuitable for 1 adult only. However bathroom and room were clean and the hotel conviently located close to time'square and the 5th avenue. Room was... More 

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Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

From the time we entered the hotel we were very pleased, hotel was visually appealing and very clean. The staff was extremely pleasant and accommodating. We were checked in by Edgar and Alicia and they were very helpful and knowledgeable and made our stay Great. Our room was not ready when we arrived but Edgar and Alicia immediately rectified the... More 

Was this review helpful? Yes 1
San Francisco
Level Contributor
51 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago

This modern hideaway in the middle of town was a great value for a comfortable and well appointed, modern room. The queen bed was very comfortable, the room cleanly designed and the shower had excellent water pressure. The bus from Newark Airport stops two blocks from here, and guests are steps away from all that NY has to offer. Although... More 

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Chesterfield, Virginia, United States
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Our executive room was a reasonably priced and adequate in size and appointments. The wifi worked very well and was included. All the staff were excellent. Apollo who greeted us in the lobby went our of his way to help us. One of our better experiences in New York and we will go back.

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Falkirk, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Visited the Cassa on west 45th street for a week in July after a friend recommended it. We felt really welcome in the hotel and the staff were always on reception to talk and help with directions and any other info we required. We stayed in room 1406 and were pleasantly surprised by the size of the room. The bed... More 

Was this review helpful? Yes 3
Safina A, Guest Relations Manager at Cassa Hotel 45th Street New York, responded to this review

Dear euan b, Thank you for the fabulous review! We are happy to hear that you were pleased with our location and friendly staff. We pride ourselves on providing excellent customer service and it's extremely rewarding to hear feedback such as yours. We hope to have the pleasure of welcoming you back soon! Regards, Safina Afridi More 

Melbourne
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This boutique hotel is centrally located, and very close to Times Square and Bryant Park. We arrived very early in the morning, tired and freezing, and were immediately greeted by exceptional front desk staff who were quick to point out that we could enjoy a free cup of tea or coffee anytime at the lobby to warm up. Service was... More 

Was this review helpful? Yes
Safina A, Guest Relations Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Sharon N, Thank you for the fabulous review and for sharing your wonderful experience with fellow readers. I am delighted that you enjoyed our central location and found your room to be comfortable and very clean. I truly appreciate your recommendation and look forward to welcoming you back again soon! Regards, Safina Afridi More 

5 of 5 stars Reviewed 2 weeks ago

This hotel was very comfortable. The staff was courteous and helpful. The location was great for theater goers or others with mid-town destinations. You wouldn't know this hotel was there unless you were looking for the specific address, which I see as a plus.

Was this review helpful? Yes
Safina A, Guest Relations Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Celeste L, Thank you for sharing your experience and we are thrilled you had a wonderful stay with us. We look forward to welcoming you back soon! Regards, Safina Afridi More 

Easley, South Carolina
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Cassa Hotel Thursday through Sunday. We arrived Thursday morning and were pleased with the option of storing your luggage prior to check in. We also utilized this service after we checked out, so that we could spend more time in the city before our flight Sunday night. The hotel is nice with a pleasant staff. Everything... More 

Was this review helpful? Yes
Safina A, Guest Relations Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Kristin E, Thank you for your recent stay and for taking the time to post a review. Though you were pleased with every aspect of your stay, I’m sorry to read that you were disrupted by the elevator malfunction. I hope the staff extended all courtesies to make your stay as comfortable as possible. As for the charges, I... More 

Hotel Review Summarization

What travelers say

  • Times Square(30)
  • Very nice(13)
  • Great location(12)
  • Grand Central(6)
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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