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Cassa Hotel 45th Street New York

4.0 of 5 70 West 45th St, New York City, NY 10036
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#76 of 453 Hotels in New York City
1,150 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Cassa Hotel 45th Street New York
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Cassa Hotel 45th Street New York
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1,150 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
25 reviews 25 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great place to stay in nyc.. Short stroll from times square but far enough away at the same time.. Safe area at all times night and day.. Staff more than helpful Rooms small..but I gather the same is for all.hotels in new york..clean and comfortable room though.. Would stay here again.. Didn't try the restaurant here as there are cheaper... More

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Montreal, Canada
Contributor
12 reviews 12 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at the Cassa Hotel several times over the past few years and decided to finally post a review. My most recent stay was this Sept 2014. The Cassa is a great find in Midtown. It is a boutique style hotel centrally located on 45th between 5th & 6th, which makes walking to the shops on 5th Ave... More

Was this review helpful? Yes 2
Toronto, Ontario
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed 1 night prior to leaving for Italy. Room is small but comfortable. Bathroom is modern and good size relative to the room. There was renovation work being done on a lower floor so one of the elevators was in use for this. Door man and cocierge were very helpful with directions and flagging a cab to take us to... More

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Adelaide, Australia
Contributor
14 reviews 14 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in April 2014. The hotel is nice and clean. Quite pricey but in New York, our experience is truly you get what you pay for. Five minute walk to time square, location is great, walkable to most locations, plenty of places to eat. Staff was very friendly and very helpful. Would recommend if not choosing to stay in the... More

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Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

May Mae K, Thank you for taking the time to review Cassa. I am happy that you very much enjoyed our convenient location and found the staff to he helpful. We look forward to welcoming you back. Warm regards, Jennifer More

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were there for our honeymoon and had a wonderful stay! The room was quiet, spacious and the bed was extremely comfortable. Fantastic bathroom facilities with an awesome shower! The room did not have a fantastic view, just the buildings opposite, but there was a great view of Times Square from the shower believe it or not! Reception staff were... More

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Jennifer V, Manager at Cassa Hotel 45th Street New York, responded to this review

Rachel M, Thank you for the great feedback and for spending your honeymoon with us. I am delighted that you found your guestroom to be spacious and comfortable and the location ideal. Thank you for the accolades extended to the Guest Services and Concierge team. I appreciate your recommendation and look forward to welcoming you back in the near future.... More

Laurel, MD
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Cassa Hotel has spectacular customer service. The whole staff is friendly. The rooms are very nice and clean. Lastly the location is central to everything. I highly recommend this hotel. I've stayed here twice now. I've been to many other hotels in the Times Square area and cassa tops them all.

Was this review helpful? Yes 1
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

NomossLRLMD, Thank you for the wonderful feedback. I am delighted you found the staff to be friendly and enjoyed your room. We appreciate your recommendation and look forward to welcoming you back soon. Warm regards, Jennifer More

York, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here for 5 days last May. The location is fantastic, a couple of minutes from Times Square. The room, although small, was very nice, the staff were friendly and helpful suggesting restaurants for us to try. Would definitely stay here again.

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Perth, Scotland, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Lovely hotel situated in the perfect location. 2 minutes from time square but plenty going on round about. Staff were very welcoming,pleasant and happy to help at all times. Room was a little on the small side but tastefully decorated and well equipped. Overall myself and my family had a great trip and would deffinitely recommend the cassa to others.

Was this review helpful? Yes 1
West Hollywood, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I do want to say that I am in the hospitality business, and travel a lot, so I can be more critical than most other guests. I stayed here on a recommendation in April for meeting at the St Regis and LOVED it. It is little hideaway. Wonderful small lobby and an incredible amazing friendly staff from housekeepers, front desk,... More

Was this review helpful? Yes 5
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

BWolfe13, We are extremely pleased to receive wonderful accolades from a discerning guest such as yourself, thank you. I am thrilled that you found the entire team amazing and enjoyed the pub recommendation. Thank you for the positive feedback about your room being well appointed and comfortable. Most of all, I am delighted you will be returning again next week.... More

Zurich, Switzerland
Top Contributor
62 reviews 62 reviews
40 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

when in NYC we always stay at the Cassa Hotel. we like the location (close no Times Square), the staff is very helpful and the rooms are good. this time we had a executive room with kingsize bed. for NYC a really big room with a nice bathroom. I thing the owner has changed since our last visit, but the... More

Was this review helpful? Yes 1
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

OrianaJade88, Thank you for making Cassa your home away from home each year. We appreciate being your hotel of choice. To address your comment, Viceroy Hotel Group has managed the hotel since 2012. I am happy that you enjoy the close proximity to Times Square and found the team very helpful. We look forward to welcoming you back next year.... More

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Additional Information about Cassa Hotel 45th Street New York

Address: 70 West 45th St, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Cassa Hotel 45th Street New York 4*
Number of rooms: 165
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Also Known As:
Cassa Hotel And Residences

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