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Cassa Hotel 45th Street New York

4.0 of 5 70 West 45th St, New York City, NY 10036
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#78 of 453 Hotels in New York City
1,141 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Cassa Hotel 45th Street New York
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Cassa Hotel 45th Street New York
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1,141 reviews from our community

Traveler rating
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    348
    106
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
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English first
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We were there for our honeymoon and had a wonderful stay! The room was quiet, spacious and the bed was extremely comfortable. Fantastic bathroom facilities with an awesome shower! The room did not have a fantastic view, just the buildings opposite, but there was a great view of Times Square from the shower believe it or not! Reception staff were... More

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Laurel, MD
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Cassa Hotel has spectacular customer service. The whole staff is friendly. The rooms are very nice and clean. Lastly the location is central to everything. I highly recommend this hotel. I've stayed here twice now. I've been to many other hotels in the Times Square area and cassa tops them all.

Was this review helpful? Yes 1
York, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I stayed here for 5 days last May. The location is fantastic, a couple of minutes from Times Square. The room, although small, was very nice, the staff were friendly and helpful suggesting restaurants for us to try. Would definitely stay here again.

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Perth, Scotland, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Lovely hotel situated in the perfect location. 2 minutes from time square but plenty going on round about. Staff were very welcoming,pleasant and happy to help at all times. Room was a little on the small side but tastefully decorated and well equipped. Overall myself and my family had a great trip and would deffinitely recommend the cassa to others.

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West Hollywood, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I do want to say that I am in the hospitality business, and travel a lot, so I can be more critical than most other guests. I stayed here on a recommendation in April for meeting at the St Regis and LOVED it. It is little hideaway. Wonderful small lobby and an incredible amazing friendly staff from housekeepers, front desk,... More

Was this review helpful? Yes 4
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

BWolfe13, We are extremely pleased to receive wonderful accolades from a discerning guest such as yourself, thank you. I am thrilled that you found the entire team amazing and enjoyed the pub recommendation. Thank you for the positive feedback about your room being well appointed and comfortable. Most of all, I am delighted you will be returning again next week.... More

Zurich, Switzerland
Top Contributor
62 reviews 62 reviews
40 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

when in NYC we always stay at the Cassa Hotel. we like the location (close no Times Square), the staff is very helpful and the rooms are good. this time we had a executive room with kingsize bed. for NYC a really big room with a nice bathroom. I thing the owner has changed since our last visit, but the... More

Was this review helpful? Yes 1
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

OrianaJade88, Thank you for making Cassa your home away from home each year. We appreciate being your hotel of choice. To address your comment, Viceroy Hotel Group has managed the hotel since 2012. I am happy that you enjoy the close proximity to Times Square and found the team very helpful. We look forward to welcoming you back next year.... More

Columbia, South Carolina
Contributor
13 reviews 13 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I just returned from a long weekend in NYC and a stay at Cassa Hotel. We did lots of research on hotels, and finally decided on this one because of the location and positive reviews here on Tripadvisor. We were thrilled with the location---within quick walking distance to main attractions like Times Square, theaters, Rockerfeller Plaza, etc.,... More

Was this review helpful? Yes 4
South Jordan, Utah
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here together (he was on business, I did tourist-y crap) & we both really liked the hotel. The front-desk staff were excellent & they always had some tasty-smelling fruit-infused drink in the lobby. It's not very showy from the street, but the rooms were a decent size for the price in NYC. Other than a... More

Was this review helpful? Yes 1
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Loved this hotel! definitely our preferred destination in Manhattan - close to Times Square, Theatre District, Fifth Avenue shopping and more! Front desk staff was amazing! - always friendly and helpful, greeted us by name everytime we went past the desk. The room was very comfortable and clean

Was this review helpful? Yes
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Wayne j, Thank you for the terrific feedback. I am thrilled that you thoroughly enjoyed your stay and we are your preferred destination in Manhattan. Thank you for recognizing the team for their warm and friendly hospitality. We hope to welcome you back soon. Warm regards, Jennifer More

Wangaratta, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a great experience . It only has a small reception area but staff are excellent and soon make you welcome . Room was nice and cosy and well appointed. I had a 19th floor executive room .The hotel is very well situated and the things I wanted were very handy Great stay

Was this review helpful? Yes 1
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Jeffa704, Thank you for your feedback. I am delighted that you enjoyed our location and found your room to be comfortable. It is always wonderful to read positive comments about the team, thank you. I hope we have the pleasure of welcoming you back in the near future. Kind regards, Jennifer More

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Additional Information about Cassa Hotel 45th Street New York

Address: 70 West 45th St, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Cassa Hotel 45th Street New York 4*
Reservation Options:
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Also Known As:
Cassa Hotel And Residences

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