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Cassa Hotel 45th Street New York

4.0 of 5 70 West 45th St, New York City, NY 10036
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Certificate of Excellence 2014
Cassa Hotel 45th Street New York
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Cassa Hotel 45th Street New York
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1,274 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Culver, Indiana
Contributor
15 reviews 15 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at Cassa for 2 nights before a cruise. We had requested upgrade if available. We had arrived early and they checked our bags while we walked to Times Square only 2 blocks away and had lunch. When we came back room wasn't ready so they gave us an upgrade of the upgrade at no additional cost. The front... More 

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Cocoa Beach, Florida
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We got a good price but were not told some rooms were under renovation. The work went on from 8 something to five something. It wasn't too bad and we were out most of those hours so it wasn't a big deal but it would have been nice to know before we booked it on their website. The room was... More 

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Ottawa, Canada
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Cassa three nights including New Year's eve. We had never been to NYC and do not travel much. As the planner I was a bit nervous. However, from the time I booked everything went smoothly. My conversations with the staff ahead of our travels and once we arrived were top notch. Reception assisted with finding restaurants... More 

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Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Somee11, Thank you for celebrating 2015 with us! We are delighted that we made your first visit to NYC a memorable one and are pleased that you enjoyed the beds and amenities. It is extremely rewarding to hear that your conversations with the team were top notch and you found them to be professional, relaxed and friendly. Your recommendation is... More 

United States
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at Cassa at Christmas time. The location is a block away from the bustle of Times Square. It is nice to be close to the action yet far enough away to get some much needed rest after enjoying the sights. The staff were very friendly and helpful, and we were able to get an early check-in. Our room was... More 

Was this review helpful? Yes 3
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

iTakeVacations, We are pleased to hear that our location proved to be so convenient for you during your stay, providing quick access to the bustle of Times Squares yet far enough away to get much needed rest. Thank you for also mentioning the friendly and helpful service that you experienced. We appreciate the feedback about the tv remote and will... More 

London, United Kingdom
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 5 nights in January. Very good central location to see New York from. Room was a good size and with enough storage and somewhere to put cases. Good size bathroom with dual rainfall and hand held shower heads, hot water and good pressure. Bed was extremely comfortable. Reception/concierge pleasant and helpful. The only negatives were that there was... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed at the Cassa hotel over the Christmas / New year period found the hotel to be in a great location , however rooms are very small and I mean very small and in my opinion it is highly overpriced ! Staff were extremely friendly and helpful with any request we had

Was this review helpful? Yes 2
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Thank you for your feedback. I am delighted that you enjoyed our central location and found the team extremely friendly and helpful. Our average room size of 240 sq ft, may seem small but it is typical of the average New York City hotel room. As for the price, the week before Christmas and week of New Years are the... More 

essex, ct
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed at Cassa over Christmas holiday and couldn't have been more pleased. The staff was exceptionally accommodating and very friendly with offers of suggested sights, umbrellas, restaurants and more. Room was ready when we arrived and we were upgrades, without even asking. Hot chocolate in the lobby when we arrived on a cold and wet afternoon and coffee in the... More 

Was this review helpful? Yes
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

givensEssex_Ct, Thank you for taking the time to share this fabulous feedback! To hear that you felt our staff was exceptionally accommodating and very friendly is immensely appreciated by our entire team. We appreciate your recommendation and look forward to the pleasure of welcoming you again soon. Kind regards, Jennifer More 

Boston, Massachusetts
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had the chance to stay at Cassa hotel for two days this October. it is really well located. Rooms are supreme and really nice. But without a view to the city. during the time I was there, the hotel was under renovation therefore no breakfast was served. Overall, great place, really nice rooms

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Jacksonville, Florida
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good stay clean and quiet room very helpful staff good location. Near Times Square, etc and all the goings on in the area . We were there over New Years holiday and had a great time. Hotel staff was great giving good directions advice on subways or car service Restaurants they gave us were great. Would absolutely stay there again.

Was this review helpful? Yes 2
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

esnewton2012m Thank you for the wonderful recommendation! I am so pleased that you found your room clean and quiet and I couldn't be more excited to hear that you experienced such wonderful hospitality from our Guest Services team. We look forward to welcoming you back for another wonderful experience. Kind regards, Jennifer More 

Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Just returned home from a week in New York City. The hotel was everything we could have asked for. The room was big with a huge TV and amazing bathroom (I never wanted to get out of the shower). The bed was very comfortable and the bedding was changed throughout our stay along with fresh towels. The service was personal... More 

Was this review helpful? Yes 1
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Andrew F, Thank you for the fabulous feedback and making us your home away from home during your week long trip in NYC. We appreciate you celebrating your birthday with us and are so pleased that you had such a memorable and comfortable experience. I will be certain to share your sentiment with the team. We hope to have the... More 

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Additional Information about Cassa Hotel 45th Street New York

Address: 70 West 45th St, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cassa Hotel 45th Street New York 4*
Number of rooms: 165
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Also Known As:
Cassa Hotel And Residences
Hotel Style:
#55 Luxury Hotel in New York City
#59 Romantic Hotel in New York City
#61 Business Hotel in New York City
#81 Family Hotel in New York City

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