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Mondrian SoHo Hotel

4.5 of 5 9 Crosby Street, New York City, NY 10013
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902 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Mondrian SoHo Hotel
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London, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 31, 2012

First impression was that the hotel deco was very hip, with a great entrance. The staff at the reception was very professional and accommodating. Taking the recommendations on this forum, I promptly asked to be upgraded to a deluxe room, and was given the choice of a corner unit at 11th floor or a superior room at 23rd floor. Given... More 

Was this review helpful? Yes 4
MondrianSohoGM, General Manager at Mondrian SoHo Hotel, responded to this review

Whateasy, Thanks for the recent stay and for your feedback. We're glad you were able to take the advice of your fellow travelers and found our staff to be helpful and accommodating! More 

Los Angeles
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 29, 2012

This is a new hotel with very modern decor (all white and blue if this works for you). The guests are mostly young and the location is convenient to Soho and vicinity. The bed was very comfortable and service prompt even though a bit "dry". There is a restaurant/bar and another bar downstairs that attract a young crowd on the... More 

Was this review helpful? Yes 1
MondrianSohoGM, General Manager at Mondrian SoHo Hotel, responded to this review

Amos803, Thank you for your stay with us. We're glad you enjoyed the decor and found your stay comfortable. We do have luggage racks in the closet for bags to be placed off the floor. Each room is also equipped with an iPad that features complimentary internet. My apologies for the noisy neighbors during your visit. We hope to welcome... More 

Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 28, 2012

Rooms were unbelievably small- my closet in my apt is bigger than the hotel room. The location was in a good, lively area filled with shops and restaurants and close to the subway station. The service was pleasant, nothing to complain about really. In fact, service at the front desk and the restaurant staff was really professional and friendly- not... More 

Was this review helpful? Yes
MondrianSohoGM, General Manager at Mondrian SoHo Hotel, responded to this review

Jetsetterandfoodie, We're glad you enjoyed the location and you found the service to be pleasant. I'm so sorry to hear we missed the mark with you when it came to the size of the room, hailing a cab and housekeeping. The service issues have been addressed with our staff and we would be happy to arrange a room with a... More 

Vancouver, Canada
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 25, 2012

Overall, great vibe, fab location, near great restaurants and shopping! Imperial No 9 very good, some wait staff inexperienced and not always attentive however, others went above and beyond. We loved their house granola and on our last day, much to our delight and surprise, were presented with some to take home with us by the hostess who was amazing.... More 

Was this review helpful? Yes
MondrianSohoGM, General Manager at Mondrian SoHo Hotel, responded to this review

travelkaze, We're so glad you and your family had a great time at Mondrian Soho and that Krystyna was able to send you home with an edible keepsake! More 

Boston
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 24, 2012 via mobile

Played hooky with my wife for a couple of days in NYC. Great location in Soho. Very friendly staff at check-in and throughout our stay. Were upgraded to a suite, wall of glass overlooking the city--fantastic! The bed was comfortable and the room came with an iPad for accessing hotel services, information. The room had some scratched paint from furniture/chairs... More 

Was this review helpful? Yes
MondrianSohoGM, General Manager at Mondrian SoHo Hotel, responded to this review

Stomachdoc, Sounds like you had a blast! Come play hooky anytime - we won't tell... More 

DC
Top Contributor
156 reviews 156 reviews
67 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed March 22, 2012

...but a nice poodle. The most striking thing about this hotel is its color (white and blue predominantly) and flamboyance (think big, fluffy feathers). I couldn't believe the pictures on the website were for real, but they were. I found it a little silly but secretly kinda liked it (not so secret any more). -- The hotel is well located... More 

Was this review helpful? Yes
MondrianSohoGM, General Manager at Mondrian SoHo Hotel, responded to this review

The secret is out! Thanks for the fun comments. More 

Fort Worth, Texas, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 18, 2012

Let me say that the location is OK if traveling up the east side or central Manhattan as the appropriate trains are right there off canal but if venturing up the West side, those canal street trains(1-2-3-4 or A-C-E) are a decent walk away and not really convenient. Arrived prior to family with 4 LARGE bags for the week, the... More 

Was this review helpful? Yes 1
MondrianSohoGM, General Manager at Mondrian SoHo Hotel, responded to this review

Jim S, Thank you for the detailed feedback and your kind words about Catie, Kelly and Joey. I'm sorry you felt as if the front entrance was not well staffed - we appreciate the suggestions. We would love to have you back for a return visit. Please feel free to reach out our Guest Experience Manager, Sasha Soyfer so we... More 

Greensboro, North Carolina, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2012

Not far from the Holland Tunnel, we wove our way into Soho in search of the Mondrian Hotel, where we had reservations. On our first pass down Crosby, we missed the place. From ground level, it's easy to do. The signage is small and hard to spot from a car. That's the beginning and end of my complaining. Signage on... More 

Was this review helpful? Yes
MondrianSohoGM, General Manager at Mondrian SoHo Hotel, responded to this review

Justin C, Thanks for great review and for the recommendation as a great hotel for both leisure and travel. More 

Rome, Lazio, Italy
Contributor
14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 16, 2012

Modern, clean, dynamic staff, good location. I've been in a room on the 24th floor, very beautiful room, we had a very big bed. Free ipad in the room with free internet access and concierge application on the ipad. The room wasn't very big but that's a standard in Ny city and in the room you only spend a few... More 

Was this review helpful? Yes 1
MondrianSohoGM, General Manager at Mondrian SoHo Hotel, responded to this review

Alessio C, We're so glad to hear about your wonderful stay with us! In regards to the car service, we do provide an upscale chauffeur service via our concierge desk and the prices reflect that of a luxury vehicle service arranged in advance. There are other transportation options available such as yellow taxis and town cars which are readily available... More 

Toronto, Canada
Contributor
19 reviews 19 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 15, 2012

We just stayed at this hotel from March 11th to March 14th 2012. The hotel is in a fantastic location and we were greeted with smiles from the cute bell boys. The decor is very cool and still feels warm, especially the restaurant at the entrance. The lobby is on the second floor which is inconvenient. The staff at the... More 

Was this review helpful? Yes
MondrianSohoGM, General Manager at Mondrian SoHo Hotel, responded to this review

KC, We're so glad you found the hotel to be warm and inviting! Thanks for leaving tips for future travelers. More 

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Additional Information about Mondrian SoHo Hotel

Address: 9 Crosby Street, New York City, NY 10013
Phone Number:
Location: United States > New York > New York City > SoHo , Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Mondrian SoHo Hotel 4.5*
Number of rooms: 270
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Also Known As:
Mondrian Soho Hotel New York City
Hotel Style:
#132 Luxury Hotel in New York City
#193 Romantic Hotel in New York City
#197 Business Hotel in New York City

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Staying in SoHo

Neighborhood Profile
SoHo
Once the artistic hub of New York, SoHo is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway is teeming with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore. Take a detour down the quieter side streets to see the real star of the district – the world’s largest collection of intricate and elegant cast-iron architecture. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city.
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