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Mondrian SoHo Hotel

4.5 of 5 9 Crosby Street, New York City, NY 10013
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Mondrian SoHo Hotel
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Mondrian SoHo Hotel
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817 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
25 reviews 25 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I've seen a few New York hotels and this one is pretty good. Rooms are clean and bright with great views especially from the high floors. What was good is these rooms are pretty big for the price in NYC so worth taking a look. Storage is a little limited but there's some secret drawers in the bed. Location is... More

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4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had an early flight and went straight to the hotel from the airport to see if we can be accommodated for an early check in. The front entrance is beautiful like walking into a garden. Upon entering the Ground level, you smell the nice floral scent like arriving in a spa. We were greeted by the bellman and informed... More

Was this review helpful? Yes 1
Norwich, CT
Senior Contributor
21 reviews 21 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Rooms are very small but clean. Bathroom has a toilet and shower but no sink. Sink is actually in the bedroom! Two of us stayed in a standard room. I'd recommend upgrading since there's not much space. Views from the room are really nice! Location of hotel is what makes this place an option to stay. Amenities are a mixed... More

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Milan, Italy
3 reviews 3 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Wow...what a disappointment. Where to begin: Nobody anywhere to help with the bags. As a client of the chain I was told I would have an upgrade. The room size was 19mq. So small for 2 people. The bathroom was so small and the sink is in the bedroom. No place for a suitcases. If you want to stay in... More

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James B, Manager at Mondrian SoHo Hotel, responded to this review

Dear NYCRB3, I am very sorry to hear about your arrival experience this past Saturday. It is certainly our expectation that everyone who enters the hotel should get a proper welcome from our bell team and be offered assistance with their luggage. I'm also so sorry to hear that the Superior room you were upgraded to, from the Standard you... More

20 reviews 20 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Very cool, Trendy Wendy, boutique style hotel. Not so trendy that it misses out on service levels though. Standard rooms are small and if I had to share a room I have no idea where 2 persons would be able to put clothes and unpack! Check room size when you book. Bar and restaurant area are great and have a... More

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16 reviews 16 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 2 nights over a weekend at this trendy and hip hotel. The outdoor covered entrance and patio/restaurant is the best feature of the hotel. And the location is fantastic. I liked how it was just off the main busy roads which helped make the hotel quieter. The lobby is small, not terribly impressive. The rooms are small, they... More

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Atlanta, Georgia, United States
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 4 nights in this hotel. Although the room was somewhat small, for the price we paid, it was very nice and modern. All amenities were there. The staff is very nice and friendly. The whole hotel has a lovely fragrance that is emitted from the air-conditioning system. We had breakfast here and it was lovely every time. We... More

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Wilton, Connecticut
1 review
5 of 5 stars Reviewed 2 weeks ago

I had to spend the night in NYC and fortunately found the Mondrian Soho. I know New York very well and this hotel is differnt. First you are far enough away from all the tourist spots but close enough to get to any of them. It is in SOHO just off Canal. It is surrounded by buildings, streets, shops and... More

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James B, Manager at Mondrian SoHo Hotel, responded to this review

Dear Andy06897, Thank you so much for your feedback and for really getting us. We hope you'll be back soon. Regards, More

Monterrey, Mexico
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

this is a very nice hotel in an excellent location, I mean, soho!!!! great view of the city, beautiful people, excellent service. the remote control didn't work and even though I reported it, no body got me a working one, but anyways, it doesn't matter, I really loved the place. this hotel smells really well, but they don't sell the... More

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James B, Manager at Mondrian SoHo Hotel, responded to this review

Dear mariiamariia, Thanks for your kind words and your recent stay with us. I'm sorry your service request wasn't properly followed up on, we will investigate and try to do better. Glad you enjoyed our scent, it was specially crafted for us by a company called Air Essentials and you are correct, unfortunately it's not for sale. But you can... More

Los Angeles, California
Top Contributor
87 reviews 87 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I found the room to be smallish but clean. I liked the décor. This staff was nice and helpful. The lobby is not very nice, under furnished and the pieces are a bit dingy. My real problem was that the AC in the room was not only erratic but flat out broken. I could not adjust it to go lower... More

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James B, Manager at Mondrian SoHo Hotel, responded to this review

Gary D, Thank you for your recent visit and feedback on your Mondrian experience. I am terribly sorry that it seems you had HVAC issues in the beginning of your stay. Our engineering team prides themselves on their preventative maintenance such that guests are not inconvenienced as you obviously were. We have since been able to rectify the issue that... More

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Additional Information about Mondrian SoHo Hotel

Address: 9 Crosby Street, New York City, NY 10013
Phone Number:
Location: United States > New York > New York City > Manhattan , SoHo
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Mondrian SoHo Hotel 4.5*
Number of rooms: 270
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Also Known As:
Mondrian Soho Hotel New York City

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