We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 451 New York City hotels

The James New York

4.5 of 5 Hotel   |   27 Grand St., New York City, NY 10013 (Manhattan)
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Summer Rates From $269
Save Saved
You added The James New York to your Saves list
The James New York
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
85%
Ranked #107 of 451 hotels in New York City
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 2 days ago
Georg H Zurich, Switzerland
  • Overview
  • Reviews (772)
  • Photos (337)
  • Amenities
  • Q&A
  • Room tips (181)
  • Location
  • More
Write a Review

772 people have reviewed this hotel

Traveler rating
    469
    188
    64
    29
    22
See reviews for
76
380
47
141
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Zurich, Switzerland
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great location, nice views, rooftop bar is great, garden is fantastic too, restaurant (David Burke) soso but reasonable, rooms are comfy and well equipped. Top floor rooms can be quite noisy, plus they don't have any twin rooms. All in all great choice and reasonable value...

Was this review helpful? Yes
New York
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Was offered preferred guest list status to get into Jimmy's that evening. When we went to go up there. The security would not let us in. Made us stand away for 10 min. and let 3-4 groups of 4-6 people ahead of us even though we said we were on preferred list and showed our room key. We walked away... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I visit NYC often for business and as a PR pro with experience representing high-profile hospitality clients (e.g. hotels, resorts, chefs, restaurants, travel destinations, spas, etc) and after having lived in NYC for almost a decade (moved back to the DC area in 2010), I enjoy experiencing new hotels each time I get back up to visit. My three day... More

Was this review helpful? Yes
Aarhus, Denmark
Contributor
16 reviews 16 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

A perfect 4 night stay in great room. Helpful and friendly staff. Understated, tasteful luxury in excellent TrIBeCa location. Bathroom with huge size organic shampoo, conditioners and wash creme. Crisp white cotton sheets in lovely bed. Loved The James!

Was this review helpful? Yes
Gissel B, Manager at The James New York, responded to this review

Dear RejseReview, Thanks for the rave review. Our team members strive to go above and beyond so we appreciate you acknowledging all their hard work. You pointed to some of our most unique features, including the loft-inspired guestrooms, and our complimentary in room amenities. Thanks for choosing The James for your visit to Soho. Until your next stay. Sincerely, Gissel... More

New York
1 review
5 of 5 stars Reviewed 1 week ago

Not only is the hotel beautiful and full of amenities (one of the few hotels in Manhattan with an open air rooftop pool), but the staff is first in class. Every single person I encountered was extremely friendly and accommodating. I felt like I was the only person staying at the hotel. I had a party at the JIMMY for... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Gissel B, Manager at The James New York, responded to this review

Dear Brian N, We really appreciate you taking time to share feedback about your stay. I’m glad you had a great time. You pointed to some of our most unique features, including our rooftop pool and JIMMY our rooftop bar. I’m most proud of our team for leaving you feeling welcome. Until your next visit. Warm regards, Gissel Barriola Guest... More

New York
1 review
5 of 5 stars Reviewed 1 week ago

We took a 24 hr business trip to SoHo. Contacted the James Hotel and felt right at home. Would highly recommend. Personalized and friendly service. Egger at the front desk was fantastic and Eric in valet/transportation very helpful. Location of hotel made walking in the area easy with many options for dining and snacking.

Review collected in partnership with this hotel

Was this review helpful? Yes
Gissel B, Manager at The James New York, responded to this review

Dear Ms. Linda E, Thanks for taking time to write a review. The James’ prime location is one of my favorite features of the hotel so I’m glad you enjoyed it. Guests avoid the hustle and bustle of Midtown while getting a genuine New York experience in vibrant Soho. But more importantly, thank you for acknowledging Ecker and Eric. They’re... More

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

The James Hotel provides an amazing hotel experience in the very cool, hip SOHO area. The hotel itself is clean, modern and has a great outdoor patio space, a pool/roof deck area, a lounge and various restaurants. The staff is absolutely incredible…from the concierge, reception, bartenders to deck staff. They go out of their way to help in any way... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Gissel B, Manager at The James New York, responded to this review

Dear Mrs. Marni B, Your kind review is deeply appreciated. Thank you for taking time to share your luxury liberated experience. Our team strives to provide genuine yet unobtrusive service and seeing their hard work pay off with feedback like yours is very gratifying. Hopefully next time you're able to enjoy most of our unique amenities/features. Your recommendation means a... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

The stratospheric Tripadvisor ratings for The James in New York led us to reserve a room during our most recent trip to NYC at this establishment. Would agree with reviewers that lobby staff are friendly and helpful, that the hotel is clean, rooms are small but nice with good views, and location is great. Be warned however that come 3... More

Was this review helpful? Yes 3
Gissel B, Manager at The James New York, responded to this review

Dear booferino, It’s disappointing to hear that you didn't have a flawless experience. We strive to improve each day so thank you for the candid feedback. The rooftop bar opens to the surrounding neighborhood in the evening but guest comfort and satisfaction are of utmost importance to us so I apologize that your visit was negatively impacted. We will review... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Visited last september and was an amazing stay! The hotel welcomed us with a luxury feel with a hotel assistant helping us to our room with our bags and they were efficient and great! The view from our room was great especially as we were high enough to see pretty much all of NYC, and loved waking up to see... More

Was this review helpful? Yes 1
Gissel B, Manager at The James New York, responded to this review

Dear Heather g, Thanks for choosing The James for your visit to New York. I’m glad you enjoyed your room. Our corner rooms have the best views. Our team is our greatest asset so I’ll be sure to relay your special mention to them. The James’ luxury liberated approach to guest service strives to be genuine and unobtrusive. It’s great... More

New York
1 review
5 of 5 stars Reviewed 2 weeks ago

I live in the neighborhood but had construction going on in my apartment. So I went down the street to The James. It was amazing, staff, etc....I felt pampered and like I had just been on vacation~~~~

Review collected in partnership with this hotel

Was this review helpful? Yes
Gissel B, Manager at The James New York, responded to this review

Dear Ms. Lori K, We really appreciate you taking time to share feedback about your stay. I’m glad you had a great time. But more importantly, thank you for acknowledging our team. They’re a huge asset. Until your next visit. Warm regards, Gissel Barriola Guest Services Manager More

Owners: What's your side of the story?
If you own or manage The James New York, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The James New York? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The James New York

Address: 27 Grand St., New York City, NY 10013
Phone Number:
Location: United States > New York > New York City > Manhattan , SoHo
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The James New York 4.5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Sabre Hospitality Solutions , Expedia, Jetsetter, Booking.com, Orbitz, Amex, Tablet Hotels, Splendia, Tingo, Travelocity, MrandMrsSmith, TripOnline SA, BookingOdigeoWL and Otel so you can book your The James New York reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The James New York Hotel New York City

337 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (147)
Viewed
Room/suite (31)
Viewed
Hotel & grounds (30)
Viewed
View from room (18)
Viewed
Pool/beach area (19)
Viewed
Bathroom (6)
Viewed
2:38
Videos (1)
Viewed
Dining (1)
Viewed
Other (41)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (170)
Viewed
Amenities (21)
Viewed
Corner King Studio (41)
Viewed
Pool (2)
Viewed
Restaurants and Bars (48)
Viewed
The Hotel (58)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
View from room (2)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (4)
Viewed
Bathroom (2)
Viewed
Other (9)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#18 Green Hotel in New York City #70 Business Hotel in New York City #73 Luxury Hotel in New York City #88 Romantic Hotel in New York City #117 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Anchoring Soho's southwest corner, The James New York is an ideally situated, warmly modern, residential styled luxury hotel that delivers an artful blend of exquisitely hand-crafted design, intuitive service and personalized comfort. Unique features include all-glass Sky Lobby, rooftop deck and pool with river-to-river Manhattan views. The lush Urban Garden is an outdoor escape, offering seasonal entertainment, cultural events and fine cuisine. With activities including Tribeca Film Festival screenings, yoga, spa services, croquet and more, the Urban Garden is a hub for creative communities to gather and interact. Guests are invited to dine at David Burke Kitchen which offers wholesome and hearty modern American food, locally sourced and presented in the creative and whimsical style that is Burke's trademark. Enjoy cocktails at JIMMY, our rooftop bar which boasts a sexy social atmosphere, with an enclosed bar and lounge set against 360-degree views of the Manhattan skyline. ... more   less 
Number of rooms
114

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer