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The James New York

4.5 of 5 27 Grand St., New York City, NY 10013
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The James New York
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The James New York
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895 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars NEW

I recently stayed at The James in Soho on business, and had a great experience. The room was large, comfortable, modern and clean, and the bathroom was spa-quality. The James attracts an international clientele, and I could see why - it's got a great vibe that's appealing to diverse audiences, and is in a wonderful location. Staff was attentive and... More 

Was this review helpful? Yes
Gissel B, Manager at The James New York, responded to this review

Dear 801nancyb, So glad you chose The James for your visit to Soho. It sounds like you were able to enjoy all our features and get a well-rounded experience. You pointed to some of our most unique features, including the loft-inspired guestrooms and DBK our restaurant. We really appreciate your recommendation and hope you return the next time you find... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

the james is located in tribeca/soho area close to the soho shopping and restaurants. the hotel is modern with lots of glass... We had a cornor room on the 15th floor with an awesome view of freedom tower and the wallstreet skyline. The windows do push out some to allow fresh air into the room. the bed was very comfortable... More 

Was this review helpful? Yes
Gissel B, Manager at The James New York, responded to this review

Dear Lee b, It’s humbling to receive such a kind review. Thank you for choosing us for your visit to Soho. I’m glad you enjoyed some of the best features of The James, including our fantastic views, loft-inspired rooms flushed with natural light, and most importantly, our hardworking team members. I’m glad they left you with a positive impression. We... More 

1 review
4 of 5 stars Reviewed 1 week ago

Came here for Valentine's Day weekend and had a good time overall. The King room was nice with a decent view (8 floor). The price was a bit steep but that was expected due to the occasion and long weekend (All Star Weekend + Presidents' Day). I probably wouldn't pay that much again but would love to come back if... More 

Was this review helpful? Yes
Gissel B, Manager at The James New York, responded to this review

Dear Kanishk N, Thanks for your positive feedback and thanks for choosing The James New York for your visit. We strive to provide a memorable luxury liberated experience for every guest, especially those celebrating a special occasion. We appreciate you taking time to share. We will be sure to pass along your positive comments to our team. Until your next... More 

Paris, France
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived yesterday at the James for a 3 night stay. My agency messed up the booking and I wasn't in the system. They could not have been more accommodating - found me a room for my whole stay at a lower rate than my agency had quoted. Room is quite small but fine for the city and really well laid... More 

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Gissel B, Manager at The James New York, responded to this review

Dear Jeremy C, Thanks for taking time to share your James experience. Your loyalty and recommendation means a lot to us. Our team is our greatest asset so thank you for acknowledging their hard work. I’m also happy you enjoyed the environmentally-thoughtful details of The James, including the gym, complimentary in-room amenities. We hope you return very soon. Thanks again!... More 

New York
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at The James Soho on a recent business trip, and had a wonderful experience. The room was beautiful (and large), with comfortable, clean, soft bedding. The bathroom was top-notch, reminded me of the spa at Kohler, in Wisconsin. Complementary coffee and breakfast pastries were delicious, and the hotel's onsite restaurant (David Burke Kitchen) is fantastic. The hotel's location... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Gissel B, Manager at The James New York, responded to this review

Dear Msnancybb, Thanks for the rave review. It seems like you got a full authentic James experience. We pride ourselves on our attention to detail and genuine approach to guest service. We’re also happy you enjoyed our prime location in Soho. The boutiques and eateries are truly unbeatable. David Burke Kitchen is a great feature of our hotel. Hopefully you... More 

California
1 review
5 of 5 stars Reviewed 2 weeks ago

I Want to start off by saying that my stay at this hotel was nothing less than superb!!! I want to thank Manager Kristina who was very friendly and provided me with helpful information... Always comforting to speak with someone who is willing to assist you. Keep up the good job Ms. Kristina. SR

Was this review helpful? Yes
Gissel B, Manager at The James New York, responded to this review

Dear SleeRobles, Thanks for the rave review. Our team members strive to go above and beyond so we appreciate you acknowledging all their hard work. But more importantly, thank you for acknowledging Kristina. She’s a huge asset to our team Until your next stay. Sincerely, Gissel Barriola Guest Services Manager More 

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a lovely hotel... rooms aren't huge but the very clever design means they feel roomier than they actually are. Excellent views of the city, nice little treats in the lobby - cheese & wine tasting, afternoon tea ... Did we mention the shower & yummy smelling toiletries? Highly recommended hotel!

Was this review helpful? Yes 1
Gissel B, Manager at The James New York, responded to this review

Dear Patrick_Sharon, It’s great to hear that you enjoyed your visit. Thanks for such a kind review. I’m glad you were able to experience the amenities we offer, especially The James Club Sky Lobby. Whether through the wine or scones, it allows us to showcase local vendors. Hopefully you’ll return very soon. Until your next visit. Sincerely, Gissel Barriola More 

london
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have just returned from 4 night in the James. Perfect location in Soho. We had a corner room on the 8th floor with fab views towards the Freedom Tower. The staff were all really friendly and helpful and arranged what ever we needed without any fuss. The weather was unbelievably cold and all the doormen, but particularly Eric and... More 

Was this review helpful? Yes 1
Gissel B, Manager at The James New York, responded to this review

Dear Hilary-london, It’s great to hear that you visit. Thanks for such a kind review. I’m glad you were able to experience the amenities we offer, especially The James Club Sky Lobby. Whether through the wine or scones, it allows us to showcase local vendors. Hopefully you’ll return very soon. Until your next visit. Sincerely, Gissel Barriola Guest Services Manager More 

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the minute you arrive you will find that you are warmly welcomed and treated like family. The treats in the lobby throughout the day is a nice touch. The rooms are very modern which is to my liking. I wanted to say an extra thank you to Juliette at the front desk. She was so helpful and sweet! We... More 

Was this review helpful? Yes
Gissel B, Manager at The James New York, responded to this review

Dear Docuk22, We really appreciate you taking time to share feedback about your stay. I’m glad you had a great time. You pointed to some of our most unique features, including the treats in our sky lobby. We will pass along your positive comments to the Juliette, she is a great asset to our team. Thanks for choosing The James... More 

San Francisco, California
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We've stayed at The James a few times and have always found it to be the very highest quality but in a small enough building to feel really special. The restaurant, bar and rooms are all beautiful, and the staff is great, too. Perfect place to stay if the price suits your budget...you won't be disappointed.

Review collected in partnership with this hotel

Was this review helpful? Yes
Gissel B, Manager at The James New York, responded to this review

Dear WhitneyBouck, Thank you for continuing to choose The James for your visits to New York. Great that you had another enjoyable stay. It’s great to hear how much you enjoyed the personalized yet unobtrusive service our team provided. We appreciate you taking time to write a review. Until your next stay. Sincerely, Gissel Barriola Guest Services Manager More 

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Additional Information about The James New York

Address: 27 Grand St., New York City, NY 10013
Phone Number:
Location: United States > New York > New York City > SoHo , Manhattan
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The James New York 4.5*
Number of rooms: 114
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Also Known As:
The James New York Hotel New York City
Hotel Style:
#34 Business Hotel in New York City
#73 Luxury Hotel in New York City
#98 Romantic Hotel in New York City
#113 Family Hotel in New York City

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SoHo
Once the artistic hub of New York, SoHo is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway is teeming with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore. Take a detour down the quieter side streets to see the real star of the district – the world’s largest collection of intricate and elegant cast-iron architecture. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city.
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