We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 452 New York City hotels

The James New York

4.5 of 5 Hotel   |   27 Grand St., New York City, NY 10013 (Manhattan)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Autumn Rates From $399
Save Saved
You added The James New York to your Saves list
The James New York
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
85%
Ranked #104 of 452 hotels in New York City
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
cuppingroomcafe
  • Overview
  • Reviews (791)
  • Photos (343)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (184)
  • Location
  • More
true
Write a Review

791 people have reviewed this hotel

Traveler rating
    479
    194
    65
    30
    23
See reviews for
77
392
48
142
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Aberdeen
1 review
1 of 5 stars Reviewed yesterday NEW

My boyfriend and I booked The James on the recommendation of a friend who had stayed there last year. My usual approach to booking a hotel is to research the options thoroughly, sometimes spending months finding the right place! This really is due to the fact I tend to take one 'special' holiday a year, and the accommodation is key... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our stay at the James was a wonderful surprise wedding night gift. We were married this past Sunday and treated to a wonderful honeymoon suite that was beautifully decorated, complete with champagne and chocolate covered strawberries. My assistant worked with the Chef Concierge Morgan and her amazing team to make this night special. We chose this hotel because their concierge... More

Was this review helpful? Yes
London, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My boyfriend and I stayed at The James for two nights and found the hotel very pleasant. The décor is stylish and I loved the wooden floors in the room and the eco-friendly products in the bathroom. The service was good and even though we did not use the minibar – I was pleasantly surprised that the prices were very... More

Was this review helpful? Yes
Toronto, Ontario
1 review
5 of 5 stars Reviewed 4 days ago NEW

Our experience at the James was great. My wife and I had a couples weekend here and enjoyed everything from the massages to the rooftop pool bar. The doormen (Eric and Mark) and bartenders were great!

Review collected in partnership with this hotel

Was this review helpful? Yes
New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The James hotel is a perfect gem. Unfortunately we didn't get to use the pool. the weather wasn't cooperative. I definitely will stay at this hotel again. Close to shopping and dining. You don't need a car. I love to shop in nearby Soho and the West Village. There are countless restaurants and cafes to dine and have a cocktail.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Los Angeles, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here for a few days in May and really liked it. This is a pretty cool/modern hotel that is very conveniently located in the SoHo/Tribecca area. Now if you're not from NYC or not used to the hotels there I should point out that the rooms are pretty small for the price, but at least here they're nice.... More

Was this review helpful? Yes
Newton
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I recently stayed at The James NY for a business trip. The staff is amazingly helpful and efficient. Location is great and it is very close to amazing restaurants. Lastly, Jimmy's is the place to hangout!

Review collected in partnership with this hotel

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We regularly come to NY for a few days every year. We just discovered the James - brand new built 4 years ago. Perfect Soho location. Amazing views - tip: get a CORNER room, it's definitely worth the little extra price. Nice spa and restaurant. Definitely to be tried !

Was this review helpful? Yes
Calgary
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel has all the potential in world. It has a great location, as it sits on the edge of Soho. There is a fabulous roof top bar with a view of One World Trade…BUT…the service is abysmal. Rarely was there anyone at the concierge desk or front desk. I had tried to make reservations through the concierge via email... More

Was this review helpful? Yes 2
Gissel B, Manager at The James New York, responded to this review

Dear NicoleLiboiron, Every piece of guest feedback is valuable to us, therefore, thank you for taking time to share your thoughts. It is unfortunate that you encountered the series of issues you describe. We will continue to try and improve. If you are ever in New York again, please feel free to reach out to me directly so I can... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location, easy walk to restaurants, shops and subway, fantastic roof top bar, brilliant sunset views, but can also head up for a swim or just a morning coffee. Room was clean and not tiny for New York standards. All the staff were very helpful. Even the gym had a lovely view!

Was this review helpful? Yes
Gissel B, Manager at The James New York, responded to this review

Dear Helen B, We really appreciate you taking time to share feedback about your stay. Our location in the pocket of Tribeca and Soho make this a prime location to shop, dine & explore. Thank you for recognizing our team we will pass along your positive comments. Best, Gissel Barriola Guest Service Manager More

Owners: What's your side of the story?
If you own or manage The James New York, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The James New York? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The James New York

Address: 27 Grand St., New York City, NY 10013
Phone Number:
Location: United States > New York > New York City > Manhattan , SoHo
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The James New York 4.5*
Reservation Options:
TripAdvisor is proud to partner with Sabre Hospitality Solutions , Expedia, Booking.com, Orbitz, Tablet Hotels, Hotels.com, Splendia, Tingo, Travelocity, BookingOdigeoWL, Venere, Priceline, Otel and Jetsetter so you can book your The James New York reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The James New York Hotel New York City

343 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (153)
Viewed
Room/suite (32)
Viewed
Hotel & grounds (31)
Viewed
View from room (18)
Viewed
Pool/beach area (19)
Viewed
Bathroom (6)
Viewed
2:38
Videos (1)
Viewed
Business center/function rooms (1)
Viewed
Dining (1)
Viewed
Other (44)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (170)
Viewed
Amenities (21)
Viewed
Corner King Studio (41)
Viewed
Pool (2)
Viewed
Restaurants and Bars (48)
Viewed
The Hotel (58)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
View from room (2)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (4)
Viewed
Bathroom (2)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in New York City with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#21 Green Hotel in New York City #66 Business Hotel in New York City #72 Luxury Hotel in New York City #83 Romantic Hotel in New York City #126 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Anchoring Soho's southwest corner, The James New York is an ideally situated, warmly modern, residential styled luxury hotel that delivers an artful blend of exquisitely hand-crafted design, intuitive service and personalized comfort. Unique features include all-glass Sky Lobby, rooftop deck and pool with river-to-river Manhattan views. The lush Urban Garden is an outdoor escape, offering seasonal entertainment, cultural events and fine cuisine. With activities including Tribeca Film Festival screenings, yoga, spa services, croquet and more, the Urban Garden is a hub for creative communities to gather and interact. Guests are invited to dine at David Burke Kitchen which offers wholesome and hearty modern American food, locally sourced and presented in the creative and whimsical style that is Burke's trademark. Enjoy cocktails at JIMMY, our rooftop bar which boasts a sexy social atmosphere, with an enclosed bar and lounge set against 360-degree views of the Manhattan skyline. ... more   less 
Number of rooms
114

Questions & Answers

Questions? Get answers from The James New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer