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Sheraton Tribeca New York Hotel

4.0 of 5 370 Canal Street, New York City, NY 10013
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Sheraton Tribeca New York Hotel
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Sheraton Tribeca New York Hotel
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1,061 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sheraton Tribeca New York Hotel
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 12, 2011

Not too many hotels in the Tribeca/ financial district. Good location for business and prices are fair. Service was ok as was food. I would come back.

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Newport Beach, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 7, 2011

Sorry--I am not accustomed to posting negative reviews but must share my terrible customer service experience at the Sheraton Tribeca as fair warning. This is a very nice property but if the hotel can get away with charging you for something, they will. I stayed here in April for a college visit to NYU with my daughter and booked another... More

Was this review helpful? Yes 1
Top Contributor
137 reviews 137 reviews
42 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed September 7, 2011

The Sheraton Tribeca is a tyical business hotel suited directly at Canal Street. The rooms are not too small, the furniture is nice and the bathroom was clean. So, the objective aspects are all right. But then again, you do not have normal glasses in your room. Plastic mugs are okay for a YMCA or some low budget hotel, but... More

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San Francisco
Top Contributor
61 reviews 61 reviews
54 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed September 6, 2011

Stayed as a Plat for the first time last weekend with the wife. It is a 'fine' and basic hotel. I got the usual ''upgrade'' from a basic room to a club floor -- still dont really consider this an upgrade- but nevertheless. This hotel is in a great location for shopping. Next to Broadway and Soho -- some great... More

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Scottsdale, Arizona
1 review
4 of 5 stars Reviewed September 5, 2011

Everyone was delightful, especially David Tom. He did everything with a smile. The beds and pillows were OUTSTANDING. We slept like babies.

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Los Angeles, CA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 4, 2011

My daughter and I stayed for two nights while she moved into the NYU dorms. It is close by, but not walkable. It is about an $8.00 taxi ride. It may be possible to take the subway, but since I was not familiar with the subway we did not bother. The check in was quick with no problems. The hotel... More

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Riverwoods, Illinois
19 reviews 19 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 2, 2011

We (I mostly) travel to NYC regularly, so we are quite independent there. Great place if you love downtown: SoHo, Tibeca, etc. Walked to Ground Zero. Hotel was busy! Totally set up for convenience (2 outlets in each bedside lamp, extra little shelves in the bathroom and right inside the guest room) and very helpful staff. Obviously recently remodeled and... More

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Oakville, Canada
18 reviews 18 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 1, 2011

Very clean & modern hotel. Staff were very friendly & helpful. No problem getting refund when we had to evacuate for Irene.

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Los Angeles, California
16 reviews 16 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed September 1, 2011

This was my 1st trip to NYC and I was not expecting to receive this level of friendliness from the Staff at Sheraton Tribecca. I arrived in the hotel at about 9AM from JFK and was praying that I was going to be able check-in early since I was not feeling very well. I was greeted by this very nice... More

Was this review helpful? Yes 1
Albany, New York
Top Contributor
59 reviews 59 reviews
28 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed August 30, 2011

We planned on staying here 2 nights for multiple concerts at Governors Island and received a group rate through the band. Due to the threat of Hurricane Irene, the Saturday show was postponed, so we tried to cancel the Saturday night reservation. When I called the hotel, I kept getting patched through to their national customer service call center. Every... More

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Additional Information about Sheraton Tribeca New York Hotel

Address: 370 Canal Street, New York City, NY 10013
Phone Number:
Location: United States > New York > New York City > Manhattan , SoHo
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Tribeca New York Hotel 4*
Number of rooms: 369
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