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All 452 New York City hotels

Sheraton Tribeca New York Hotel

4.0 of 5 Hotel   |   370 Canal Street, New York City, NY 10013 (Manhattan)
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Ranked #295 of 452 hotels in New York City
A recent review
5 of 5 stars reviewed 2 weeks ago
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1,011 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (234)
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There are newer reviews for Sheraton Tribeca New York Hotel
See the most recent reviews
Toronto
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I just stayed at the Sheraton Tribeca from Aug 4 to 8th. This was my wife's first visit to NYC and wanted this to be very special. The hotel has some great amenities, especially the view from the upper floors and the Club lounge. It is very close to the Canal St. subway stations that take you... More

Was this review helpful? Yes 1
Wilberto O, Assistant Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for the amazing feed back. I am glad to hear that you and your wife had such a great time here at the Sheraton Tribeca and enjoyed all of the hotel amenities, the location, and best of all - our amazing staff. We look forward to your return in the future. Assistant Front Office Manager, Wilberto Olivera More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

On first glance we were worried that the hotel was in a dodgy part of town. We went to the bar to drown our sorrows and grab some food when the lovely barman advised us to try some local cuisine and cross over the road into Soho - We did and it was amazing. The hotel rooms are very big... More

Was this review helpful? Yes 4
Wilberto O, Assistant Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for your feed back. I am glad to hear that you enjoyed the hotel and location - I must agree that Dos Caminos is absolutely AMAZING! One of my favorite places. We definitely look forward to your return in the future. Please reach out to me at wilberto@sheratontribeca.com on your next visit as I would like to persoanally... More

Spain
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel was good in terms of good value of money for NY standards. The hotel is situated between Chinatown and Tribecca, towards the nicest/quietest side of Canal street. Walking distance to Chinatown, Little Italy and Soho and with variety of options for restaurants and shopping. Besides, it has very closely 2 tube and train stations -plus a few buses stops-... More

Was this review helpful? Yes 1
Wilberto O, Assistant Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for the amazing feed back. I am glad to hear that you & your family had such a great experience here at the Sheraton Tribeca and that my staff and management team did everything possible to make your stay that much more enjoyable. We look forward to your return in the future. Assistant Front Office Manager, Wilberto Olivera More

Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Our family of four wanted to experience TriBeCa for the first time. I booked the Sheraton TriBeCa per the good reviews on TA and was not disappointed. The location is great. TriBeCa is a vibrant, beautiful area. There is so much to do, see and eat in Lower Manhattan, and there are two subway stations around the corner so uptown... More

Was this review helpful? Yes 1
Wilberto O, Assistant Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for the amazing feed back. I am glad to hear that you had such a great experience here at the Sheraton Tribeca and that the staff provided the exceptional service we strive for. I will share your kind words with the team. We look forward to your return in the future. Please reach out to me during your... More

San Francisco, California
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in room 1217, which had a nice view of the Empire State Building, at the end of the hallway. Absolutely silent, we heard no noise from hallway or other rooms. The room is small. Bed very comfortable. Room was very clean, housekeeping was fine. Only possible complaint is that there is very little storage for folded clothing. One... More

Was this review helpful? Yes
Wilberto O, Assistant Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for your feed back. I am glad to hear that you enjoyed the hotel and location. We look forward to your return in the future. Assistant Front Office Manager, Wilberto Olivera More

FL
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice and clean rooms. Rooms are slightly on the smaller side, but then this is NY. Very helpful staff, housekeeping is on the ball, Club service is excellent, views from the 21st floor are breathtaking. Early morning airport limo showed up right on time. Cons - they didn't list early check-in on the reservation or the club level booking.... More

Was this review helpful? Yes 2
Wilberto O, Assistant Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for the great feed back. I am glad to hear that you had such a great experience here at the Sheraton Tribeca and that the staff provided the exceptional service we strive for. I will share your kind words with the team and in particular, Monique. We look forward to your return in the future. Please reach out... More

Denmark
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Travelling around the US our journey ended in New York and on this hotel. A wonderful place, good location, very kind staff and a very nice room. Absolutely a plus that there was a Starbucks in the hotel. Only thing I think should be changed is free internet for guests staying longer than a night. We used the free internet... More

Was this review helpful? Yes 1
Wilberto O, Assistant Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for your feed back. I am glad to hear that you enjoyed the hotel and location. We look forward to your return in the future. Assistant Front Office Manager, Wilberto Olivera More

San Juan, Puerto Rico
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I stayed with my husband in Sheraton Tribeca for the 4 of July. The location is good, but after five days, I left the hotel with a bad feeling. I think that we were misled, manipulated and discriminated as tourists. I paid for a room on the executive floor, however I was assigned supposedly to a deluxe a room on... More

Was this review helpful? Yes 1
Nicholas A, Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for sharing your experience. We are truly sorry that the cleanliness standards were subpar and it is embarrassing for us to read such descriptions. We implore you to reach out to our management team so that we can speak further about the issues you encountered with hopes to regain your confidence in our hotel. Warm regards, Nicholas Amato... More

Nesconset
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Picked this hotel for its location. When I made the reservations, I asked for a room with a view since it was my husband and my anniversary. What a room! Great view, nice and clean, with a comfy bed! The hotel delivered a complimentary bottle of wine for the occasion which was a nice surprise! I only wish that the... More

Was this review helpful? Yes
Nicholas A, Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for sharing your experience. We are happy that our accommodations exceeded your expectations and we look forward to your continued patronage. Best regards, Nicholas Amato Assistant General Manager More

Chicago, Illinois
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our first time staying somewhere besides Midtown...great decision! I loved the proximity to Chinatown, Lower East Side, SoHo, subway, etc. Very knowledgeable front desk staff, bellman, etc. (Example: We were advised to take a limo to LaGuardia rather than a taxi because it was cheaper, something we never would have guessed.) Our room was small (hey, its NYC)... More

Was this review helpful? Yes
Nicholas A, Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for taking the time to write a wonderful review of hotel. We are happy to hear that our staff WOW'd you while you were our guest. We thank you for your patronage and look forward to your future return. Warm regards, Nicholas Amato Assistant General Manager More

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Additional Information about Sheraton Tribeca New York Hotel

Address: 370 Canal Street, New York City, NY 10013
Phone Number:
Location: United States > New York > New York City > Manhattan , SoHo
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Tribeca New York Hotel 4*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#152 Luxury Hotel in New York City #223 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Whether you’re traveling for business or pleasure, we’ve got it all. Our 1,000-square-foot state-of-the-art fitness center is open 24 hours a day and features a wide range of cardio equipment. And enjoy The Link Experienced with Microsoft® in the heart of our lobby. Feel free to surf the web on our terminals or bring your laptop for complimentary wireless High Speed Internet Access. Our modern, energetic lobby was designed so you can socialize with new friends or old. ... more   less 
Number of rooms
369

Questions & Answers

Questions? Get answers from Sheraton Tribeca New York Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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