We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Tribeca New York Hotel

Hotel website
Hotel deals
370 Canal Street, New York City, NY 10013
Special Offer
Breakfast for 2 Included
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Sheraton Tribeca New York Hotel
Professional photos View all
Browse nearby
Sheraton Tribeca New York Hotel
Sheraton Tribeca New York Hotel
Sheraton Tribeca New York Hotel
Add Photo

1,277 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    373
    545
    222
    78
    59
See reviews for
211
418
95
293
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (296)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1277)
  • Mar-May only
    (352)
  • Jun-Aug only
    (311)
  • Sep-Nov only
    (283)
  • Dec-Feb only
    (331)
All months
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is a lot more modern style than what I prefer BUT I had the best experience here. Small but clean and nice rooms! Nice bar and bartenders, friendly front desk help! And a nice little bakery next door is an added advantage. Overall I had a great experience staying here! Will be a return guest if I am... More 

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 5 days ago NEW

why the hotel has pictures of sky bar when you have to pay extra if you want access, that is pure fraud. Disappointing, was looking forward to enjoy the wiev and a beer on the terrace. It will not happen, so I use my right as a customer and will never book tips hotell again

Was this review helpful? Yes 2
Long Island, New York
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

My stay at this hotel could have been the plot of a bad comedy film, Anything that could have gone wrong, did... To begin, the place told me check-in is 3 P.M., so when I arrived at 8 P.M. that evening I was quite surprised to hear that all three of the rooms my friends and I had booked were... More 

Was this review helpful? Yes 6
Farmingdale, New York
1 review
1 of 5 stars Reviewed 1 week ago

By far the worst hotel I've ever stayed at in my entire life. We had booked this terrible hotel for a bachelorette party 3 months in advance and upon arrival at 8:30pm one of our two rooms was not ready and they could not provide us with another room. We had 12 girls crammed into one tiny room trying to... More 

Was this review helpful? Yes 3
Philadelphia, Pennsylvania
Level Contributor
13 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

We go to NYC once a year, and this was our first stay in Tribeca, and it was not our favorite place to stay. There are not a lot of good restaurants nearby, and it did not feel safe at night - very empty. The hotel was fine. The lobby area is weird and not very inviting.

Was this review helpful? Yes 2
Stockholm, Sweden
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

I do not recommend this hotel to anyone. The rooms were dirty and not cleaned properly. On the second night we discovered a cockroach in ONE OF THE BEDS, and got to change rooms in the middle of the night. As we had unpacked and were ready to get into bed, we discovered that someone had WET THE BED in... More 

Was this review helpful? Yes 7
Glasgow
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Celebrating my birthday with friends. Spent 4 nights in this hotel, the room was small but adequate the manager was excellent as was the bar man. We took advantage of the executive lounge which had a great view of Manhattan! Umbrellas were available and the great concierge offered us amazing advice on where to go (29th May)! The only problem... More 

Was this review helpful? Yes
Nicholas A, Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for sharing your wonderful experience on tripadvisor. We thank you for your patronage and look forward to your return as one of our many loyal guest. Warm regards, Nicholas Amato Interim General Manager Sheraton Tribeca New York More 

1 review
5 of 5 stars Reviewed 2 weeks ago

My sister and I came down for a few days no reason Other than we both just love the city. The hotel was very nice! The people at the front desk were all so nice. At the time of booking we requested an upper room with an Empire State Building view and were told if there were some available they'd... More 

Was this review helpful? Yes
Nicholas A, General Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for sharing your wonderful experience on tripadvisor. We thank you for your patronage and look forward to your return as one of our many loyal guest. Warm regards, Nicholas Amato Interim General Manager Sheraton Tribeca New York More 

New York City, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Neat hotel within walking distance to China Town, Little Italy, Soho and Financial District. One of the few hotels these days with a decent executive lounge for SPG members. Has a small modern gym, a small coffee shop in lobby and a well stocked bar.

Was this review helpful? Yes 1
Nicholas A, Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for sharing your wonderful experience on tripadvisor. We thank you for your patronage and look forward to your return as one of our many loyal guest. Warm regards, Nicholas Amato Interim General Manager Sheraton Tribeca New York More 

Washington, DC
Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I really struggled over what rating to give. On the one hand, their staff did eventually fix a couple problems. But the fact that they caused the biggest of the problems AND the absurd lengths I had to go to get solutions just leaves me feeling like a 1 star is deserved. First, our travel agent definitely informed the hotel... More 

Was this review helpful? Yes 4
Nicholas A, General Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for Mark for sharing your experience. While it is disheartening to read that you had such an unacceptable experience I believe you have provided details to create an opportunity for improvement. We would very much appreciate if you contacted the hotel to speak with me personally as I'd like to address your concerns with hopes to have you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

556 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (237)
Viewed
Room/suite (74)
Viewed
Dining (15)
Viewed
View from room (38)
Viewed
Bathroom (16)
Viewed
Hotel & grounds (23)
Viewed
Family/play areas (1)
Viewed
1:31
Videos (1)
Viewed
Other (69)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (298)
Viewed
Amenities (31)
Viewed
Double Guest Room (35)
Viewed
King Guest Room (36)
Viewed
Presidential Suite (95)
Viewed
Restaurants and Bars (34)
Viewed
Studio Suite (45)
Viewed
The Hotel (22)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (7)
Viewed
Dining (6)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...

Staying in SoHo

Neighborhood Profile
SoHo
Once the artistic hub of New York, SoHo is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway is teeming with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore. Take a detour down the quieter side streets to see the real star of the district – the world’s largest collection of intricate and elegant cast-iron architecture. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay