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Sheraton Tribeca New York Hotel

4.0 of 5 370 Canal Street, New York City, NY 10013
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Sheraton Tribeca New York Hotel
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Sheraton Tribeca New York Hotel
Sheraton Tribeca New York Hotel
Sheraton Tribeca New York Hotel
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1,115 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong, China
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed today NEW via mobile

Stayed almost 2 weeks at Sheraton Tribeca NY. The Good: * One of the more affordable hotels in the neighbourhood with relatively new rooms (much newer than Holiday Inn which I spent a week in previously) * Well connected to the metro (3 lines serving the Canal station just a short 5 min walk) * Club lounge offers nice warm... More 

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Charlotte, NC
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is not a top of the heap hotel in Manhattan but it is certainly a good mid-priced option for those who want to be near SoHo or Tribeca. The front desk staff is very kind and helpful. We enjoyed the club level with the instantly available breakfast and cocktails. The bed was very comfortable with cozy duvet. Our view... More 

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New York City, New York
Contributor
16 reviews 16 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

The outside of this hotel does not impress but do not let the facade deceive. The staff is friendly and welcoming and the room, though small, provides plenty of space to relax, nice amenities and a great bed. Even better, despite being on noisy Canal Street, our room was quiet. The hotel is pet friendly, and our little dog Sazerac... More 

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Dallas, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

This has become our new favorite spot to stay in NYC. The staff was very friendly, hotel nice and clean and great location for us! Because we have more options with flights to Newark, this spot is very convenient. Also located in a nice, clean safe neighborhood that never seemed too crowded. We walked to the 911 museum, and it... More 

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Boston
Senior Contributor
34 reviews 34 reviews
32 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Let's just start with the entrance way to the hotel. The plastic entrance is crazy and it collects trash as the wind is always blowing because of the surrounding buildings. The staff at the front entrance are very junior and have not a clue how to handle seasoned customers, seems they have a script to follow. I was told I... More 

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Seoul, South Korea
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here on business for 3 days. Room was comfortable and I particularly liked the bed and the great view of the Empire State Building out my window. The street the hotel sits on looks a tad sketchy on a major thoroughfare but walk north and you're right in SoHo, walk south to the Financial District, and proximal to... More 

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Wilberto O, Assistant Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you so much for taking the time to provide this feedback, we are very sorry that we failed to meet some of your expectation during your stay and would like to recover from the challenges. Please contact me directly at wilberto@sheratontribeca.com during your next visit as I would like to personally accomodate. Assistant Front Office Manager, Wilberto Olivera More 

1 review
5 of 5 stars Reviewed 1 week ago

My family stayed at the Sheraton Tribecca as our home in NYC was being fumigated. Sheraton Tribecca easily accommodated us when our original choice of hotel (also Starwoods) was full to capacity despite having a confirmed reservation. Sheraton Tribecca also price matched our original rate from the other Starwoods property. Sheraton Tribecca is a much better property with much better... More 

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Wilberto O, Asst. Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you so much for taking the time to provide this feedback, I am happy to hear the staff was ever so accommodating. Please contact me directly in the future should you ever require another hand. Sincerely, Wilberto Olivera Asst. Front Office Manager More 

1 review
4 of 5 stars Reviewed 1 week ago

Great location for Soho and Tribeca. Excellent and friendly staff that genuinely made an effort to help and please. Comfortable and clean room. Could probably make more of the bar and lobby area (no restrooms at lobby level). I would recommend and stay again.

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Wilberto O, Assistant Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for the great comment, please feel free to reach out to me on your next visiit. Assistant Front Office Manager, WIlberto Olivera More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

I am a weekly business traveler, and during the time that I started staying at the Sheraton TriBeCa I had been working for a client in the Financial District but wanted a change of scenery. The hotel is a short metro ride from downtown NYC, but the restaurants and nightlife in the area are a little more bustling than in... More 

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Wilberto O, Assistant Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for the great feed back. Glad that we can be a home away from home for you. I will share you comments with the team. Please the next time you are with us definitely ask for me. I would love to introduce myself as the newest member of the team. Hope to see you soon. Assistant Front Office... More 

Top Contributor
52 reviews 52 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Have to say I was extremely impressed with this hotel from our stay here last night. Hospitality here was amazing! Checked in, and we were upgraded to a bigger room immediately, we were given complimentary bags with water and granola bars, and she even upgraded our room, to a room with the skyline view! (See pic I posted) It is... More 

Was this review helpful? Yes
Wilberto O, Assistant Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for the amazing feed back. I am glad to hear that you had such a great experience here at the Sheraton Tribeca. We look forward to your return in the future. Assistant Front Office Manager, Wilberto Olivera More 

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Additional Information about Sheraton Tribeca New York Hotel

Address: 370 Canal Street, New York City, NY 10013
Phone Number:
Location: United States > New York > New York City > Manhattan , SoHo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Tribeca New York Hotel 4*
Number of rooms: 369
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Hotel Style:
#151 Luxury Hotel in New York City
#221 Business Hotel in New York City
#224 Romantic Hotel in New York City

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Staying in TriBeCa

Neighborhood Profile
TriBeCa
What’s in a name? In this case it is the unique title of “Triangle Below Canal Street” that became a popular nickname in the 1970s. An attractive neighborhood filled with handsome lofts on the edge of the Financial District, this lovely slice of Manhattan offers plenty of fine dining experiences and art galleries. Plus, it’s home to the city’s most exciting film event, the Tribeca Film Festival, that takes place here every year. TriBeCa is a great place to take a leisurely stroll before stopping into one of the many local restaurants or bars for a satisfying meal and cocktail. You’ll see families out for an afternoon walk, and don’t be surprised to come up with the occasional celebrity sighting. With such a great vibe, many of the city’s most famous residents call this neighborhood home.