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All 452 New York City hotels

Sheraton Tribeca New York Hotel

4.0 of 5 Hotel   |   370 Canal Street, New York City, NY 10013 (Manhattan)
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Ranked #294 of 452 hotels in New York City
A recent review
5 of 5 stars reviewed 2 days ago
burooxtwo southern ontario
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1,005 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (232)
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southern ontario
Top Contributor
108 reviews 108 reviews
28 hotel reviews
125 helpful votes 125 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Spent a week here August 6-13 with a friend - we loved it! It was our first time to NYC so we weren't sure what to expect. The hotel was clean, the room was clean, quiet, bed was good. It was a typical room size...didn't spend much time in it so it didn't matter to us anyway. From the reception... More

Was this review helpful? Yes
Fairbury, Nebraska
Top Contributor
155 reviews 155 reviews
39 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I can't believe the negative review complaining the rooms are too small and blah blah We need three rooms in August 2014 and decided to upgrade to the club rooms The rooms are twice as big and definitely modern compared to anything you would see in Paris or Rome. People forget in New York City rooms are small try to... More

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1 review
1 of 5 stars Reviewed 3 days ago NEW

This hotel cancelled my reservation for a double bed room and tried to squeeze 4 people in a room for 2 people without any compensation. They cancelled without telling me and worse, it's illegal put more people than the facility's maximum capacity. This hotel think more about the money than the safety. I would avoid a hotel in this conditions!... More

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Nicholas A, Manager at Sheraton Tribeca New York Hotel, responded to this review

Fernanda, Thank you for sharing your experience on tripadvisor. We are truly shocked and sorry about the experience you encountered while you were our guest. As you may read other reviews this is not the kind of experience our hotel creates for our guests. With that said I urge you to contact me directly so that I may address the... More

Chicago, Illinois, United States
Contributor
16 reviews 16 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

The room is a bit small, as many NYC hotels, but bright and well maintained. The King size bed took up much of the room and the bathroom was small, yet modern. The workout facility was average size, but I was disappointed they did not have any free weights. The elevators are a bit slow and can get crowded. The... More

Was this review helpful? Yes 1
Millville, DE
Top Contributor
105 reviews 105 reviews
15 hotel reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed 1 week ago

I booked this hotel for a single night due to its location between Chinatown and Little Italy. How bad could one night be.....pretty bad!!!!! The physical plant and location are a problem. The hotel is poorly laid out with small rooms and very narrow halls. The halls become echo chambers and sound carries throughout the floor. The hotel is also... More

Was this review helpful? Yes 3
Wilberto O, Assistant Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you so much for taking the time to provide this feedback, we are very sorry that we failed to meet your expectations during your stay. Please contact me directly at wilberto@sheratontribeca.com as I would like to investigate further. I would also like to invite you back to not only change your perceptions, but to assure that your stay with... More

Toronto
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I just stayed at the Sheraton Tribeca from Aug 4 to 8th. This was my wife's first visit to NYC and wanted this to be very special. The hotel has some great amenities, especially the view from the upper floors and the Club lounge. It is very close to the Canal St. subway stations that take you... More

Was this review helpful? Yes 1
Wilberto O, Assistant Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for the amazing feed back. I am glad to hear that you and your wife had such a great time here at the Sheraton Tribeca and enjoyed all of the hotel amenities, the location, and best of all - our amazing staff. We look forward to your return in the future. Assistant Front Office Manager, Wilberto Olivera More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On first glance we were worried that the hotel was in a dodgy part of town. We went to the bar to drown our sorrows and grab some food when the lovely barman advised us to try some local cuisine and cross over the road into Soho - We did and it was amazing. The hotel rooms are very big... More

Was this review helpful? Yes 3
Wilberto O, Assistant Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for your feed back. I am glad to hear that you enjoyed the hotel and location - I must agree that Dos Caminos is absolutely AMAZING! One of my favorite places. We definitely look forward to your return in the future. Please reach out to me at wilberto@sheratontribeca.com on your next visit as I would like to persoanally... More

Spain
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was good in terms of good value of money for NY standards. The hotel is situated between Chinatown and Tribecca, towards the nicest/quietest side of Canal street. Walking distance to Chinatown, Little Italy and Soho and with variety of options for restaurants and shopping. Besides, it has very closely 2 tube and train stations -plus a few buses stops-... More

Was this review helpful? Yes 1
Wilberto O, Assistant Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for the amazing feed back. I am glad to hear that you & your family had such a great experience here at the Sheraton Tribeca and that my staff and management team did everything possible to make your stay that much more enjoyable. We look forward to your return in the future. Assistant Front Office Manager, Wilberto Olivera More

Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our family of four wanted to experience TriBeCa for the first time. I booked the Sheraton TriBeCa per the good reviews on TA and was not disappointed. The location is great. TriBeCa is a vibrant, beautiful area. There is so much to do, see and eat in Lower Manhattan, and there are two subway stations around the corner so uptown... More

Was this review helpful? Yes 1
Wilberto O, Assistant Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for the amazing feed back. I am glad to hear that you had such a great experience here at the Sheraton Tribeca and that the staff provided the exceptional service we strive for. I will share your kind words with the team. We look forward to your return in the future. Please reach out to me during your... More

San Francisco, California
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in room 1217, which had a nice view of the Empire State Building, at the end of the hallway. Absolutely silent, we heard no noise from hallway or other rooms. The room is small. Bed very comfortable. Room was very clean, housekeeping was fine. Only possible complaint is that there is very little storage for folded clothing. One... More

Was this review helpful? Yes
Wilberto O, Assistant Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for your feed back. I am glad to hear that you enjoyed the hotel and location. We look forward to your return in the future. Assistant Front Office Manager, Wilberto Olivera More

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Additional Information about Sheraton Tribeca New York Hotel

Address: 370 Canal Street, New York City, NY 10013
Phone Number:
Location: United States > New York > New York City > Manhattan , SoHo
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Tribeca New York Hotel 4*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#153 Luxury Hotel in New York City #222 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Whether you’re traveling for business or pleasure, we’ve got it all. Our 1,000-square-foot state-of-the-art fitness center is open 24 hours a day and features a wide range of cardio equipment. And enjoy The Link Experienced with Microsoft® in the heart of our lobby. Feel free to surf the web on our terminals or bring your laptop for complimentary wireless High Speed Internet Access. Our modern, energetic lobby was designed so you can socialize with new friends or old. ... more   less 
Number of rooms
369

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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