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Sheraton Tribeca New York Hotel

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370 Canal Street, New York City, NY 10013
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Sheraton Tribeca New York Hotel
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Sheraton Tribeca New York Hotel
Sheraton Tribeca New York Hotel
Sheraton Tribeca New York Hotel
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1,249 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The location of this hotel is convenient if you need to be at lower Manhattan. Soho and Chinatown. Wall Street is also within walking distance. We were upgraded to a room facing the Empire State Building , so that was a bonus. We stayed on the club floor which had complimentary meals. I love the bed the most. Very very... More 

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San Clemente, California
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

If this hotel were anywhere but Tribeca/NYC I would never come back. Rooms are TINY and the hotel itself is amazingly squeezed between 2 buildings. The service was good the building/amenities were meh. However, that being said I would come back here. The raters were reasonable for NYC especially for a last minute trip. I would point out that this... More 

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Contributor
18 reviews 18 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed here twice purely because business trip. Have had club lounge access each time - enquire about this when you book. This gives you acces to club lounge on 21st floor where there are soft drinks and hit drinks available all day; breakfast in the morning and light supper served from 5:30pm onwards. There is also access to a... More 

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Northbrook, Illinois
Top Contributor
161 reviews 161 reviews
82 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 1 week ago

This is really between 3 and 4 stars, but trying to be generous. As I mentioned several times in my reviews, Sheraton is the most dated and least interesting of Starwood brands, IMHO. This one is not exception. Good location in Tribeca, close to Metro station. Fairly elegant lobby and common areas, not much of the room. Fairly tired dated... More 

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Nicholas A, Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for sharing your experience on Tripadvisor. We are glad that you had enjoyed the wonderful views at our hotel. We thank you for your patronage and look forward to your return. Warm regards, Nicholas Amato Assistant General Manager Sheraton Tribeca New York More 

Los Angeles, CA
Contributor
17 reviews 17 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

Yes the location is good, unless of course your room faces Canal Street where there are honking cars 24/7 due to the entrance to the tunnel. Traffic there is a beast so if you want to catch a cab or Uber, you need to walk several blocks to get away from the madness. The rooms are meh. The housekeeping was... More 

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Nicholas A, Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for sharing your experience on Tripadvisor. We are glad that you had enjoyed your stay with us. We thank you for your patronage and look forward to your return. Warm regards, Nicholas Amato Assistant General Manager Sheraton Tribeca New York More 

Contributor
19 reviews 19 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The bed was amazing! As comfortable as my bed at home... The hotel was clean and staff courteous. They allowed us a late check-out (1pm) without penalty. The only unfortunate thing was the view out of our window... but if you request a higher floor (we were on the 7th floor) your view will probably improve.

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Nicholas A, Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for sharing your experience on Tripadvisor. We would suggest you book one our deluxe rooms which provides a beautiful view of the Empire State Building. We thank you for your patronage and look forward to your return. Warm regards, Nicholas Amato Assistant General Manager Sheraton Tribeca New York More 

Los Angeles, California
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel rooms are always small in NYC but why shouldn't they be you are going to be out playing in the city. So as far as hotels go this one is very good. Location is by financial district and shopping in Soho and East Village. The train is close to take you up and over to Brooklyn if needed.... More 

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Nicholas A, Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for sharing your experience on Tripadvisor. We are glad that you had enjoyed your stay. We thank you for your patronage and look forward to your return. Warm regards, Nicholas Amato Assistant General Manager Sheraton Tribeca New York More 

Province of San Jose, Costa Rica
Top Contributor
60 reviews 60 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great location, to the right you can get to China Town and Little Italy, if you go up, you have a nice zone of restaurants and stores. Metro station, is literaly around the corner. Room was clean, bed comfortable and service was good.

Was this review helpful? Yes
Nicholas A, Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for sharing your experience on Tripadvisor. We are glad that you had enjoyed your stay. We thank you for your patronage and look forward to your return. Warm regards, Nicholas Amato Assistant General Manager Sheraton Tribeca New York More 

Sofia, Bulgaria
Top Contributor
92 reviews 92 reviews
26 hotel reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Dirty hotel. From pictures that I had attached you can see that the sheets, which are covering the mattress are so dirty, that shades of brown and yellow are clearly seen. Once you tell them and ask to be fixed, it takes one day for housekeeping to find their way to your room, and at the end they say that... More 

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Nicholas A, Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for sharing your experience with us. We are truly happy that we were able to speak with you directly and address your issues. Although it will not make up entirely for what happened I hope that you give us a second chance to regain your confidence in our hotel. Thank you again for your patronage and we look... More 

Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staff at Sheraton were very helpful and friendly. They provided us with free WiFi service throughout our 4 days stay with them because I am a Starwood member. Concierge are always helpful and would go out of their way to ensure we're comfortable. Location was great, so close to SoHo and Chinatown, we were pretty sorted with food and shopping.... More 

Was this review helpful? Yes
Nicholas A, Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for sharing your experience on Tripadvisor. We are glad that you had enjoyed your stay. We thank you for your patronage and look forward to your return. Warm regards, Nicholas Amato Assistant General Manager Sheraton Tribeca New York More 

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