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All 451 New York City hotels

Sheraton Tribeca New York Hotel

4.0 of 5 Hotel   |   370 Canal Street, New York City, NY 10013 (Manhattan)
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72%
Ranked #298 of 451 hotels in New York City
A recent review
5 of 5 stars reviewed yesterday
karrie S Newport Beach, California
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985 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
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English first
Newport Beach, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

After traveling all day and finally arriving at the hotel after a debacle cab ride, I wasn't sure what to expect when I arrived at the hotel. WOW! Was I ever pleasantly surprised! Andrea welcomed me and provided the best customer service I have ever had! She knew exactly where to send me to decompress, Nancy's Whiskey right around the... More

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Oakland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here four nights at a good rate I was able to get through Priceline. Asked for and received an upper-floor room with a nice view. Also received excellent restaurant suggestions from front-desk staff and doormen. All in all, this stay was a big winner. I highly recommend the Sheraton Tribeca.

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

While we only stayed at the Sheraton Tribeca for a night, we really enjoyed our stay. The taxi/cab drive from the airport seemed to take longer than a trip to midtown/east due to the nature of downtown. Check-in was both quick and friendly. The elevators were located is an awkward tiny corner of the ground floor, and it was impossible... More

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Washington DC, District of Columbia
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I never knew how much being a Platinum Starwood member makes a difference, until I travelled for the first time without one. I have stayed at dozens of starwood properties around the world, and it has always been great customer service, free couples massages, early check in, late check outs, etc. Gave no thought to how I would be treated... More

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Hong Kong
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed here 5 nights and I think my title summed up my experience. The hotel itself is situated in a good location where everything isn't too far. Though the good things end here. Its got very small rooms. Yes, small even for NYC. We chose to stay at a Sheraton because of my positive sleeping quality in past stays... More

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Swedesboro, New Jersey
1 review
1 of 5 stars Reviewed 1 week ago NEW

I recently inadvertently booked an online reservation at this hotel on the spg.com website. I instantly cancelled the reservation or thought I cancelled it. I did not have any idea the reservation was still active until I received an email asking if I was planning to arrive. The problem was, I did not receive the email till the next day.... More

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Newport, Rhode Island USA
Top Contributor
53 reviews 53 reviews
6 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Our most recent visit to New York City found us searching for a hotel in the Soho/Tribeca area. We have never stayed in this particular part of NYC in our many dozens of Manhattan hotel stays. We purchased our hotel reservations via Hotwire as we wished to stay at no less than a 4 star hotel. The Sheraton Tribeca did... More

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New York City, New York
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

It may not be the smallest hotel in Manhattan but it's definitely on the small side for a Sheraton. But in a city where the square foot comes at a premium one might want to forget about the size of the footprint and the lack of a view and concentrate on the cleanliness and the location: You are downtown with... More

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Napier, New Zealand
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Only used this hotel because our tour started from here. Many cheaper hotels have free WiFi and free breakfast. This hotel has free WiFi in lobby. There are some basic breakfast places nearby. Staff are friendly.

Review collected in partnership with Skoosh

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Wilberto O, Assistant Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for taking the time to provide this feedback. I am sorry that we failed to meet some of your hotel expectations. I am happy to heat your enjoyed our staff. Please contact me directly at wilberto@sheratontribeca.com upon your future visit as I would like to personally accommodate and assure that your future stay is one of the best... More

Bradford, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I am a gold spg member and chose this hotel based on that. We travelled as a family of 8 with 3 club rooms. Arrived at the hotel at 10.30am not expecting our rooms. After a day in manhattan we arrived back at the hotel at 5.00pm to check in. 2 if the rooms were not ready! At 6pm we... More

Was this review helpful? Yes 1
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Additional Information about Sheraton Tribeca New York Hotel

Address: 370 Canal Street, New York City, NY 10013
Phone Number:
Location: United States > New York > New York City > Manhattan , SoHo
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Tribeca New York Hotel 4*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#147 Luxury Hotel in New York City #230 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Whether you’re traveling for business or pleasure, we’ve got it all. Our 1,000-square-foot state-of-the-art fitness center is open 24 hours a day and features a wide range of cardio equipment. And enjoy The Link Experienced with Microsoft® in the heart of our lobby. Feel free to surf the web on our terminals or bring your laptop for complimentary wireless High Speed Internet Access. Our modern, energetic lobby was designed so you can socialize with new friends or old. ... more   less 
Number of rooms
369

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