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Sheraton Tribeca New York Hotel

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370 Canal Street, New York City, NY 10013
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What travelers say:
Canal street
(27)
Little Italy
(13)
Great location
(9)
Sheraton Tribeca New York Hotel
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Sheraton Tribeca New York Hotel
Sheraton Tribeca New York Hotel
Sheraton Tribeca New York Hotel
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1,226 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wilmington, Massachusetts
Contributor
12 reviews 12 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed 2 nights and had a room on the 20th floor with a good view on the Empire State Building. The room was a good size for NY,a little bit outdated, comfortable bed, clean bathroom. The lounge had a great view , breakfast there was ok. The staff was welcoming. Canal St is not very nice but a short... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The location is great! Walking distance to Greenwich Village /West village, also walking distance to the lower east side. Very accessible by subway. Chinatown and Little Italy are around the corner and so is shopping on SoHo. Room is about average for NYC hotels. Bathroom is very clean and rooms are clean. Great hotel and staff are friendly especially the... More 

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Castricum, The Netherlands
Top Contributor
56 reviews 56 reviews
33 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This Sheraton in the heart of Tribeca district is not that big but more than perfect. The rooms have a normal NY size, a bit outdated , wonderful bed and a small but clean bathroom with shower. I had a room on the 2nd floor with a patio. There are only 4 rooms in this hotel with a patio but... More 

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Boulder, Colorado
Contributor
15 reviews 15 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

My fiancé and I stayed at the Sheraton Tribeca for a wedding in Greenwich Village and a reception in Tribeca. For getting around the City, the location is unbeatable - right near the Canal Street subway stop, so an easy ride up to the Village, Fifth Avenue, Times Square/Broadway, and Central Park. For first-time visitors to the City (which I... More 

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Contributor
20 reviews 20 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Standard Sheraton fare. Pricey but I guess that's just the location. Reasonable sized rooms, plenty of storage space. Front desk staff friendly and helpful. Lack of attention to detail in the room though i.e. only decaf coffee initially available (like alcohol free beer, this should be a crime).

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Contributor
17 reviews 17 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent four nights here, and had a pleasant stay. The staff were friendly and helpful. The room was on the small side but clean , and quiet between rooms, though a lot of noise came in from the corridor and outside. But it is in New York after all. Handy to Metros on Canal Street, China Town and Little Italy.... More 

Was this review helpful? Yes 1
Nicholas A, Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for sharing your wonderful experience. We thank you for your patronage and look forward to your return. Warm regards, Sheraton Guest Service Team More 

Senior Contributor
37 reviews 37 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I brought my hubby with me on this business trip and he loved the hotel and their location was prime. The only thing that was disappointing was that there was one little girl working the front desk. There were people around who were all speaking different languages and they really needed at least 4 people working the front desk.

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Nicholas A, Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for sharing your wonderful experience. We thank you for your patronage and look forward to your return. Warm regards, Sheraton Guest Service Team More 

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here two weekends ago and it was very unsatisfactory. I had pre-requested a quiet room away from elevators and vending machines and they booked me into a room that was supposed to be a king with a small couch and sitting area. HOWEVER, the desk person gave us a teeny tiny room, valued at much less than what I... More 

Was this review helpful? Yes 1
Nicholas A, Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for sharing your experience. We are truly sorry that you had encountered such a dissatisfying experience. We hope that you give us another opportunity to regain your confidence in our hotel. Please reach out to our Assistant General Manager Nicholas Amato so that we can handle your future reservations and ensure your fullest satisfaction. Warm regards, Nicholas Amato... More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Perfect location for a pit-stop back to my second home. The hotel met all my needs and they were attentive without being overbearing. Room service was polite, efficient and hit the spot after a long flight. I'd probably use again if I need to be back in that neck of the woods.

Was this review helpful? Yes
Nicholas A, Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for sharing your wonderful experience. We thank you for your patronage and look forward to your return. Warm regards, Sheraton Guest Service Team More 

Contributor
13 reviews 13 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel in November 2014 for business .. First night had problem with shower tub it was blocked and when I tried to open there was so much dirt was coming out off it, was disgusting anyhow call the maintenance and it got sorted out .. And here is the next morning got up at 6 am... More 

Was this review helpful? Yes 3
Nicholas A, Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for sharing your experience. We are truly sorry that we were unable to meet your expectations and that you left our hotel with a negative image of our hotel. We would like to have you return as one of our many loyal guests and I urge you to reach out to our assistance General Manager so that he... More 

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Neighborhood Profile
TriBeCa
What’s in a name? In this case it is the unique title of “Triangle Below Canal Street” that became a popular nickname in the 1970s. An attractive neighborhood filled with handsome lofts on the edge of the Financial District, this lovely slice of Manhattan offers plenty of fine dining experiences and art galleries. Plus, it’s home to the city’s most exciting film event, the Tribeca Film Festival, that takes place here every year. TriBeCa is a great place to take a leisurely stroll before stopping into one of the many local restaurants or bars for a satisfying meal and cocktail. You’ll see families out for an afternoon walk, and don’t be surprised to come up with the occasional celebrity sighting. With such a great vibe, many of the city’s most famous residents call this neighborhood home.
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