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Sheraton Tribeca New York Hotel

4.0 of 5 370 Canal Street, New York City, NY 10013
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Sheraton Tribeca New York Hotel
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Sheraton Tribeca New York Hotel
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1,185 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Stayed at this hotel for one night (Saturday). Check in staff extremely friendly and helpful. Room small but not tight. Clean and bed exceptionally comfortable. But... Breakfast!? Came down to restaurant Sunday morning at 9:30am. No staff in sight. No hot beverages in sight. Meager assortment of breads. My partner had a croissant which was stale. Scrambled eggs synthetic. I... More 

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Venice Beach, CA
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I had to come to NYC for work, and since I am a SPG guy, I chose to stay at Sheraton Tribeca because they had the most competitive rates and I have a budget I have to manage. The location is good, the staff was great but my room was less than desirable. The phones in the room didnt work,... More 

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Sydney, Australia
Top Contributor
52 reviews 52 reviews
46 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at the Sheraton Tribeca for a week in February (during freezing cold temperatures all week in New York!) and overall were really pleased with the hotel. I chose the Sheraton Tribeca predominantly for its close proximity to subway lines (there are 3 different lines within a few minutes walking distance on Canal Street) and knowing that we'd be... More 

Was this review helpful? Yes 1
Orlando, Florida
Contributor
13 reviews 13 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I took a last minute weekend trip to NYC and found a great package deal for flight and hotel that included the Sheraton. We stay at Sheratons a lot and really haven't found one that has disappointed us yet... The Sheraton Tribeca was no different... The staff was great and the check-in process was quick and easy...... More 

Was this review helpful? Yes 1
ridgefield, ct
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

I've only checked in a few hours ago. Great service on that point. Nice staff, very accommodating. Seems like a nice bar, all looks good. But then we want to order a movie in the room, and there is no on demand?? What is going on, aren't we in 2015? I'm watching cable tv, I can do that at home..... More 

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Springfield, Missouri
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I just stayed x5 nights at the Sheraton in Tribeca. I am a Platinum member and have been for 5 years. Clean hotel...... But don't tell me that over a weekend you were NOT prepared with your breakfast food because of the amount of guests? really??? It's NYC there are bagels every where, food,hot water for tea,coffee makers were not... More 

Was this review helpful? Yes 2
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The neighborhood TriBeCa is super nice and close to everything. This specific hotel is located just by a not very nice street. The last 200 feet before reaching the hotel felt a bit unsafe. The overall hotel service/standard was just fine and as can be expected by Sheraton

Was this review helpful? Yes 1
Nicholas A, Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for sharing your experience with us. We are happy that you enjoyed your stay and are glad to hear that you were able to enjoy the local area. We look forward to your return in the near future. Warm regards, Nicholas Amato Sheraton Tribeca New York More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I recently tryed to book this hotel and I called and emailed hotel to make sure all was fine and booking was confirmed ,1 month later when I got credit card statement I realised this information was incorrect I called and was told several reasons why it didn't go through When I questioned the new rates and asked if my... More 

Was this review helpful? Yes 1
Nicholas A, Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for sharing your experience on TripAdvisor. I am glad we were able to connect and hopefully work towards a resolution. I am truly sorry that there was misinformation provided initially and I hope to recover you as one of our many loyal guests. Nicholas Amato Sheraton Tribeca More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

That's a very nice hotel. I'm so pleased to stayed there. The reception service was brilliant! The only thing I wasn't happy was the service room because took a long time to change our bed sheets ! Ones I was there for 12 days. And other thing wasn't good was the breakfast ours something was missed!

Was this review helpful? Yes
Nicholas A, Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for sharing your experience with us. We are glad to hear you enjoyed your stay and look forward to your continued patronage of our hotel. Warm regards, Nicholas Amato Sheraton Tribeca More 

Contributor
15 reviews 15 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

1-heating: In three day it never worked. 2 of the technical staff came to fix it without success. 2- internet Wi-Fi: very slow, sometimes never worked at all 3- restaurant downstairs closed for a big part of the day. 3-elevators! Always packed of people! two because the 3rd was broken. Only the sight from my room was great

Was this review helpful? Yes 1
Nicholas A, Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for sharing your experience with us. We are glad to hear you enjoyed your stay and look forward to your continued patronage of our hotel. Warm regards, Nicholas Amato Sheraton Tribeca More 

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Additional Information about Sheraton Tribeca New York Hotel

Address: 370 Canal Street, New York City, NY 10013
Phone Number:
Location: United States > New York > New York City > TriBeCa , Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Tribeca New York Hotel 4*
Number of rooms: 369
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Hotel Style:
#153 Luxury Hotel in New York City
#208 Romantic Hotel in New York City
#226 Business Hotel in New York City
#245 Family Hotel in New York City

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Staying in TriBeCa

Neighborhood Profile
TriBeCa
What’s in a name? In this case it is the unique title of “Triangle Below Canal Street” that became a popular nickname in the 1970s. An attractive neighborhood filled with handsome lofts on the edge of the Financial District, this lovely slice of Manhattan offers plenty of fine dining experiences and art galleries. Plus, it’s home to the city’s most exciting film event, the Tribeca Film Festival, that takes place here every year. TriBeCa is a great place to take a leisurely stroll before stopping into one of the many local restaurants or bars for a satisfying meal and cocktail. You’ll see families out for an afternoon walk, and don’t be surprised to come up with the occasional celebrity sighting. With such a great vibe, many of the city’s most famous residents call this neighborhood home.
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