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Langham Place, Fifth Avenue

5.0 of 5 400 Fifth Avenue, New York City, NY 10018 (Formerly The Setai Fifth Avenue)
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Langham Place, Fifth Avenue
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Langham Place, Fifth Avenue
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1,223 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Langham Place, Fifth Avenue
See the most recent reviews
Golden, Colorado
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife stays here often on business so in September I tagged along for the weekend...obviously the location is upscale and uptempo, which is fun for out-of-towners like myself, walking distance to lots of great restaurants and retail...our "executive" suite was huge by New York standards, but a very odd lay-out and wasted square footage as you entered, very wide... More 

Was this review helpful? Yes
LanghamPlaceNYC, General Manager at Langham Place, Fifth Avenue, responded to this review

Dear Sir, Thank you for sharing your review of Langham Place, Fifth Avenue. I am very happy that you and your wife chose to stay with us when you were in New York. I want you to know that I take note of all feedback from our guests, both positive and negative. Thank you for your candor regarding our room... More 

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago

The lobby, front desk and bellman were friendly/ competent however our room was not ready at 3:30 which the front desk offered us a drink nice right- well the poor lack- of service at the bar/ lounge was horrible we had to leave. The bartender and waiters would not help us! Then the quality of our rooms linens, carpeting- just... More 

Was this review helpful? Yes
LanghamPlaceNYC, General Manager at Langham Place, Fifth Avenue, responded to this review

Dear Madam, Thank you for sharing your review of Langham Place, Fifth Avenue. I want you to know that I have read your review carefully and have taken note of your complaints. It is very important to us that we create great memories for our guests. It seems to me that, other than your experience with our doormen and bellmen,... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is centrally located and is a great base to explore Manhattan.From the moment we stepped from our taxi on arrival to the time we left we received nothing but excellent service. The doormen, receptionists and personal assistants we excellent. The guys on the door were a great source of local info, everywhere they recommended was spot on. The... More 

Was this review helpful? Yes
LanghamPlaceNYC, General Manager at Langham Place, Fifth Avenue, responded to this review

Thank you for sharing your positive review of Langham Place, Fifth Avenue! I am so honored that you chose to stay with us when you were in New York. We strive every day to help our guests create great memories of their time in New York. I am so happy that our team was able to do that for you.... More 

newcastle,england
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Could not fault this place from start to finish! ( well except that we didn't get to see the Maserati. Let alone have a turn :-(( ) But seriously.... Fabulous stay from start to finish. Gorgeous well appointed rooms, delicious food, wine and jazz at Measure and staff an absolute credit throughout. Without doubt the best hotel we have ever... More 

Was this review helpful? Yes
LanghamPlaceNYC, General Manager at Langham Place, Fifth Avenue, responded to this review

Thank you for sharing your positive review of Langham Place, Fifth Avenue! I am so honored that you chose to celebrate your birthday with us. We strive every day to help our guests make great memories of their time in New York. Never is that more important than when they are spending a special occasion with us. I'm only sorry... More 

Sanford, Florida
Contributor
17 reviews 17 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is situated right in the heart of mid-town, a perfect spot to be in NYC for visitors. We arrived early (10 am) but yet our room was still ready. We were treated warmly by all the staff throughout our stay. Rooms are small, but that is NYC, space is limited. We found our accommodations modern and very well... More 

Was this review helpful? Yes 1
LanghamPlaceNYC, General Manager at Langham Place, Fifth Avenue, responded to this review

Dear Madam, Thank you for sharing your positive review of Langham Place, Fifth Avenue! I am so pleased you chose to stay with us during your visit to New York. I appreciate you providing such detailed feedback on our room product. I thought you'd be interested to know that we are planning to add doors to the bathroom area that... More 

Seven Hills, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I travel to NY on a monthly basis and this is by far my most favorite property to stay at. It really is my home away from home. The rooms are so comfortable, great location, great food and the staff is phenomenal. I appreciate that ,even when they have been sold out, they somehow make room for one more. I... More 

Review collected in partnership with Langham Hotels

Was this review helpful? Yes 3
LanghamPlaceNYC, General Manager at Langham Place, Fifth Avenue, responded to this review

Thank you for sharing your positive review of Langham Place, Fifth Avenue. I am so honored that you routinely choose to stay with us when you're in New York. We are so grateful for our repeat guests. Thank you for not only your loyalty to our hotel but for the fact that you took the time to share your feedback... More 

Top Contributor
50 reviews 50 reviews
31 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed on business in a king room. The hotel is modern and very comfortable. It is mainly a business travellers venue (according to the staff). The room was large and cleverly designed. Very comfortable bed. Very large bathroom/vanity area, with a relatively small bedroom/desk area. No view to speak of even though on the 17th floor as the back of... More 

Was this review helpful? Yes 1
LanghamPlaceNYC, General Manager at Langham Place, Fifth Avenue, responded to this review

Thank you for sharing your review of Langham Place, Fifth Avenue. I am very happy that you chose to stay with us when you were in New York. You raised a lot of points in your review that we would like to explore further. Would you feel comfortable reaching out directly to our Hotel Manager, Jane Lyons - jane.lyons@langhamhotels.com? If... More 

Bath, United Kingdom
Top Contributor
69 reviews 69 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Top end Ny hotels are expensive and we paid over $1000 a night so our expectations were high. As others noted we thought it did not match others like London. We had breakfast included and the buffet was very limited in choice. The staff were all very friendly and efficient. When we booked in we discussed getting an upgrade after... More 

Was this review helpful? Yes 2
LanghamPlaceNYC, General Manager at Langham Place, Fifth Avenue, responded to this review

Thank you for sharing your review of Langham Place, Fifth Avenue. I realize you have many hotels to choose from when visiting New York and I'm very happy you gave us a chance. If you wish to share more specific feedback about what you felt was lacking from your experience with us, we would find it very helpful. Please feel... More 

mickey040
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at the Langham Place, Fifth Avenue 11/26-11/29 and once again experience exceeded my expectations. Well worth the price. Truly a five star hotel. Empire Family Suite was wonderful and room enough for me, spouse and two teenage children. Measure's jazz is great and always found a table. Service is top notch. Cannot say enough about Tony at the front... More 

Was this review helpful? Yes 3
LanghamPlaceNYC, General Manager at Langham Place, Fifth Avenue, responded to this review

Thank you for sharing your positive review of Langham Place, Fifth Avenue! I am so honored that you and your family chose to stay with us again when you were in New York. We always strive to make guests repeat visitors by helping them to create great memories of their time at the hotel. I am so happy that were... More 

New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were excited to stay at the Langham New York after impeccable experiences at other Langham properties in London and Chicago. Overall, it was a positive experience, but this property fell a little flat compared to other Langhams. The bedroom, the bathroom and the closets were very large by New York City standards, and that’s a real perk in a... More 

Was this review helpful? Yes 1
LanghamPlaceNYC, General Manager at Langham Place, Fifth Avenue, responded to this review

Thank you for sharing your review of Langham Place, Fifth Avenue. And thank you for choosing to stay with us when you were in New York. I want you to know that I take note of all guest feedback, both positive and negative. In regard to your comments about our decor in both the lobby and the guest rooms, I... More 

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Additional Information about Langham Place, Fifth Avenue

Address: 400 Fifth Avenue, New York City, NY 10018 (Formerly The Setai Fifth Avenue)
Phone Number:
Location: United States > New York > New York City > Manhattan , Murray Hill
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Langham Place, Fifth Avenue 5*
Number of rooms: 214
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Hotel Style:
#1 Spa Hotel in New York City
#4 Family Hotel in New York City
#8 Luxury Hotel in New York City
#9 Business Hotel in New York City
#12 Romantic Hotel in New York City

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This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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