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Langham Place, New York, Fifth Avenue

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400 Fifth Avenue, New York City, NY 10018 (Formerly The Setai Fifth Avenue)
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Langham Place, New York, Fifth Avenue
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Langham Place, New York, Fifth Avenue
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1,382 reviews from our community

Traveler rating
    1,125
    165
    55
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    13
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We arrived in the hotel after a long haul flight. The checking in was uneventful and we found the room which was a deluxe room very spacious albeit some wasted corridor space. The decor of the entire hotel appeared to be low key and comfortable which I liked. The general service was cordial but we did find some area that... More 

Was this review helpful? Yes 1
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Thank you for sharing your review of Langham Place, New York. We realize that you have many hotels to choose from when visiting New York. Thank you for choosing to stay with us. I want you to know that we take serious note of all feedback, both positive and negative. Thank you for the compliments on our room product but... More 

Los Angeles, California
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Had the best experience here at the Langham place! Close to the Javits Center which is where I had to be. The service was great. Hotel amenities were lovely and everyone wanted to eat here at the beautiful Al Fiori!

Was this review helpful? Yes
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Dear Madam, Thank you for sharing your positive review of Langham Place, New York! And thank you for choosing to stay with us when you were in New York. I'm so glad that you enjoyed your experience at the hotel and at Ai Fiori. I hope that the next time you're in New York, for business or pleasure, that you... More 

Nj
Top Contributor
89 reviews 89 reviews
29 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed this past Saturday night. Our requested courtyard view room was quiet, clean and spacious. Five star appointments in the bathroom and complimentary water, soda and nespresso were really appreciated. We were not interested in the view only quiet and there are some night clubs on 36th street so we wanted to avoid the noise. The hotel always had taxis... More 

Was this review helpful? Yes 2
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Dear Madam, Thank you for sharing your review of Langham Place, New York. I know that you have many hotels to choose from when visiting New York. We are very grateful that you chose to stay with us. I want you to know that we take note of all feedback, both positive and negative, so as to continually improve our... More 

Lytham St Anne's, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Not been to NY for a loooong time. Did some research amongst friends - you need to be Uptown, you need to be Downtown, go to the Village, go to Soho, don't go near Times Sq................. Ended up at Langham Place because the decision maker (The Wife) found it in one of her 'ladies monthly mags' listed as best in... More 

Was this review helpful? Yes 1
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Dear Sir, Thank you for sharing your positive review of Langham Place, New York! I am honored that you and your wife chose to stay with us when you were in New York. I am so happy that Yankee was able to arrange for an upgrade on your behalf, and that we were able to find one with the ideal... More 

Indianapolis, Indiana
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

My two grown daughters and I stayed at Langham Place from a Saturday thru Monday. We were there for a final wedding dress fitting and a weekend of fun together. The Langham was very clean and appointed simply. We were supposed to have a room with windows and view as the last visit but ended up with a window with... More 

Was this review helpful? Yes 1
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Thank you for sharing your feedback about your experience Langham Place, New York. I am very sorry to hear that you had issues with your reservation. Without knowing the details of your stay, it is difficult for me to comment on exactly why you didn't get the room you requested. Please accept my apology for that error. We would like... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here as part of a work reward trip and from the moment we walked into the lobby we were greeted with smiles and fresh cut flowers that generated a real sense of 'no expense spared' I could not recoment this hotel enough. Thank you to all that made the trip so memorable.

Was this review helpful? Yes 1
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Thank you for sharing your compliments about Langham Place, New York on TripAdvisor. I am so happy that we were part of your work reward trip! Also, thank you for taking note of the flowers in our lobby. We think it imbues the welcome experience with a certain level of elegance. We're glad you enjoyed them! I hope we will... More 

Aspen, Colorado
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I only stay 5 star in New York, especially when traveling alone, and this experience should rate a SIX! The staff is outstanding, everyone from the bellmen to the front desk to the restaurant and management, I could not have asked for better treatment. Upon arrival, my room was not ready, so they bought me lunch while I waited! When... More 

Was this review helpful? Yes
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Thank you for sharing your glowing review of Langham Place, New York! I am honored that you chose to stay with us when you were in New York. We pride ourselves on providing a five-star experience to every guest. I'm so gratified to hear that your experience lived up to our brand promise. I'm so glad that you enjoyed lunch... More 

Chester, United Kingdom
Top Contributor
64 reviews 64 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very good hotel in an excellent location. The positive feeling starts on arrival with the reception staff who managed to be efficient and informal. We stayed in one of their basic rooms but it was a good size and had a great bathroom. We were on a lower floor looking into a court yard which, in addition... More 

Was this review helpful? Yes
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Thank you for sharing your positive review of Langham Place! I know that you have many hotels to choose from in New York City. I am honored that you gave us a chance. We strive to only hire staff that we feel are experts in the art of hospitality. I'm so happy to hear that the service you received was... More 

Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I enjoyed our stay at Langham Place, and we will definitely make plans to visit again!! I will also say that we previously stayed at Langham in Chicago on more than one occasion, and so we were excited to learn about this hotel when our travels took us to NYC. Turn-down service was excellent, and staff was... More 

Was this review helpful? Yes 1
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Thank you for sharing your positive review of Langham Place! I am honored that you and your husband chose to stay with us when you were in New York, especially since you are fans of our sister hotel, The Langham, Chicago. We worked very hard to ensure that our guests' comfort and convenience is our obvious priority by offering amenities... More 

Iasi, Romania
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

There's not one thing I didn't like about this hotel. (and I wanna make clear the fact that it's not my first time at a 5* hotel, becouse in that were the case, of course everything would have seemed out-of-the-ordinary. i've actually been to several luxury hotels and resorts around the world and this is perhaps the best one so... More 

Was this review helpful? Yes
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Dear Madam, Thank you for sharing your glowing review of Langham Place, New York! I am so happy that you chose to stay with us when you were in New York. We know that our guests have many hotels to choose from when they visit our fair city. It means so much to us that you gave us the opportunity... More 

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Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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