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Langham Place, New York, Fifth Avenue

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400 Fifth Avenue, New York City, NY 10018 (Formerly The Setai Fifth Avenue)
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Langham Place, New York, Fifth Avenue
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Langham Place, New York, Fifth Avenue
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1,318 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Abu Dhabi, United Arab Emirates
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed 6 nights - a couple with a 4 year old son. The hotel is in a great location, the rooms are wonderful, the staff attentive and the views from empire rooms are fantastic. Would certainly recommend the Langham as a special place to stay in New York City.!

Was this review helpful? Yes 2
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Thank you for sharing your positive review of Langham Place! I am honored that you chose to stay with us when you and your family were in New York. I hope that we will have the privilege of welcoming you back again in the future! Best wishes, Francois-Olivier Luiggi General Manager More 

Sydney, Australia
Contributor
18 reviews 18 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

On arrival we were upgraded to a suite. It was extremely spacious which is rare in NYC, and equivalent of a 1 bedroom apartment with kitchenette. We had spectacular skyline views of New York from all rooms. The hotel staff were very friendly and the service was efficient. The personal assistants were extremely helpful with booking restaurants etc. prior to... More 

Was this review helpful? Yes 1
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Dear Madam, Thank you for sharing your positive review of Langham Place, New York! I am honored that you chose to stay with us when you were in New York. I'm so happy to hear that you received an upgrade to one of our suites. One of the most unique elements of our hotel is the number of suites we... More 

Paris, France
Top Contributor
54 reviews 54 reviews
37 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

excellent location on 5th , i did not like the jazz bar at all. The rooms suites are large and rather rare in NYC.i love the walk in closet et and the modern bathroom... just a few details: when reserving with the concierge, the hotel could give you a note with direction and time of reservation...we would not have missed... More 

Was this review helpful? Yes 1
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Thank you for sharing your review of Langham Place and for gracing us with a visit when you were in New York. Thank you, as well, for bringing to my attention the service hiccups you experienced. I have taken note of your feedback about the Personal Assistants (concierges) and the turn-down service and will share it with my team. With... More 

Senior Contributor
21 reviews 21 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

First time in NYC, and I was a bit nervous about the hotel situation. I had always heard that the rooms are the size of closets and people are rude in the city. I can tell you that neither of these are apply to my stay. The staff was amazing and very friendly, it was our anniversary and that left... More 

Was this review helpful? Yes 1
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Thank you for sharing your positive review of Langham Place. I am honored that you chose to stay with us for your first trip to New York City. And even more happy to know that we were part of your anniversary celebration! It is important to us that when guests choose us for their special occasion trips that we help... More 

Washington, DC
Contributor
19 reviews 19 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Langham Place has some of the nicest staff in NYC. While the lobby isn't much to see, reception, concierge and bell staff welcome you so warmly that you forget about the rather cold and austere decor. The rooms are a lovely surprise with very comfortable beds, fluffy robes and modern temperature control. The salon was top-notch, too. The only downside... More 

Was this review helpful? Yes 1
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Thank you for sharing your review of Langham Place, New York! I am honored that you chose to stay with us when you were in New York. I thought you might be interested to know that we are actually updating our lobby, along with some other elements of the hotel. The renovation will take place this Summer, and should be... More 

Tampa, Florida, United States
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at Langham Place with our two teenagers and it was ideal. The midtown location was perfect for shopping, convenient to theaters and so much more. Our room, the one bedroom suite, was well appointed and faced the Empire State Building, which was so lovely at night. The concierges, Dennis, David, Daryl & Justin(I think I got those right)... More 

Was this review helpful? Yes 1
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Dear Madam, Thank you for sharing your positive review of Langham Place! I am honored that you and your family chose to stay with us when you were in New York! I will pass your compliments onto our team of Personal Assistants (concierges), all of whom were thrilled to be of service to you during your visit. I hope we... More 

CONNECTICUT
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The best service from the minute you arrive from the bellmen, front desk, housekeeping, most comfortable spacious rooms, amazing food, divine turn down service with delicious fresh baked goods left bedside. It just doesn't get any better than the Langham.

Was this review helpful? Yes 2
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Thank you for sharing your positive review of your experience at Langham Place, New York. I am so honored that you chose to stay with us. We pride ourselves on hiring colleagues who are well-versed in the art of hospitality. I am so gratified that you included a compliment to our staff in your review. Thank you for that! I... More 

Buckinghamshire, United Kingdom
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

You couldn't hope for a better location than this, within easy reach of all the delights New York has to offer, and it's a luxurious base to recuperate from all the sightseeing. The rooms do vary though: we were a family group in two rooms, and we asked to change both, as one looked onto service areas and the other... More 

Was this review helpful? Yes 1
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Visiting NYC for the weekend with the family and found a good rate for a one bedroom suite on Expedia. Unfortunately our flight was cancelled, re-routed then delayed again due to the late March snow. Depressingly, we arrived at the Langham at 11 pm, instead of 2 pm Friday, for a quick weekend sightseeing trip. We were promptly registered, shown... More 

Was this review helpful? Yes 3
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Dear Sir, Thank you for sharing your review of Langham Place, New York! I am honored that you and your family chose to stay with us when you were visiting New York. First of all, accept my apology for the incident with the room odor. That was a terrible oversight on the part of our housekeeping team and I am... More 

Moorpark, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I LOVE visiting New York! We try to go a few times a year and have stayed at quite a few hotels. Langham Place was by far the best! The design and decor is gorgeous and luxurious plus the staff is super friendly and very well trained. You can tell that they care about their guests. The... More 

Was this review helpful? Yes 3
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Dear Madam, Thank you for sharing your positive review of Langham Place. I am honored that you and your husband chose to stay with us when you were in New York. From our perspective, we love that we are able to offer our guests such large rooms and suites. We know that guests often want a place to be able... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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