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Langham Place, New York, Fifth Avenue

Certificate of Excellence
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400 Fifth Avenue, New York City, NY 10018 (Formerly The Setai Fifth Avenue)
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1 room 1 adult
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Langham Place, New York, Fifth Avenue
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1,610 Reviews from our TripAdvisor Community

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Dallas, Texas
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have been to NYC quite a lot and stayed in over two dozen different hotels. None ever garnered my loyalty; I chose based upon price and location. Langham has now achieved what no other NYC hotel could - my loyalty. I will absolutely stay here again and it is my #1 choice. The rooms are well-designed, beds are comfortable,... More 

Helpful?
Thank Valerie-tf
Seattle, Washington
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Langham Place Hotel is wonderful. We travel extensively, and I think this is the best hotel we have stayed in. We were kindly upgraded on arrival to a wonderful suite. The staff were incredibly warm, helpful and professional throughout, from the bar through reception to housekeeping. We were snowed in during Storm Jonas, and the staff really went out of... More 

Helpful?
Thank lauraglitters
LanghamPlaceGM, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Dear Madam, Thank you for sharing your positive review of Langham Place, New York! I am so happy that you chose to stay with us when you were in New York. I am sorry to hear that your travel was interrupted by Storm Jonas but I'm so happy that you were able to take advantage of our world-class hospitality for... More 

Chicago, Illinois
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I went to NYC for New Years Eve celebration. This hotel is a couple blocks away from the empire state building and times square. Great location. But the rooms were spacious and beautiful. They were modern, minimal and yet still warm with cherry wood furniture and trim. The hotel is beautiful and the service is great.

Helpful?
Thank Brandonmarcus
LanghamPlaceGM, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Dear Sir, Thank you for sharing your positive review of Langham Place, New York! I am honored that you chose to stay with us over the New Year's holiday. We are very lucky to be located smack dab in the middle of the most exciting city in the world. That is especially fortunate come New Year's Eve as we are... More 

Huntingdon Valley, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We often travel to NYC and were lucky enough to have stumbled across Langham Place through AMEX Fine Hotels and Resorts. This spot is absolutely the best place to stay in NYC and we have stayed at most hotels in the city. From the doormen to the Front Desk personnel, everything is perfect here. The Rooms are top Notch, THE... More 

Helpful?
Thank Randy L
LanghamPlaceGM, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Dear Sir, Thank you for taking the time to share your positive review of Langham Place, New York! We are so glad that you discovered us through American Express Fine Hotels & Resorts, an organization of which we are very proud to be affiliated. We strive every day to help our guests create great memories of their time in New... More 

Aberdeen, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

from the moment we arrived we felt that this was going to be a great hotel, staff were so friendly, the room was a fantastic size especially the bathroom, great location just 1 block from the empire state building

Helpful?
Thank paulyboymunro
LanghamPlaceGM, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Dear Sir, Thank you for sharing your positive review of Langham Place, New York! It gives me great pride to read your compliments about the friendliness of our staff. We pride ourselves on hiring staff who are well-versed in what we refer to as "the art of hospitality". I'm so glad that they made such a positive impression on you... More 

Hamburg, Germany
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Perfect place to stay while in NYC for business! Nice modern spacious suites and huge bathroom with separate tub and shower, double sinks. Next to Empire State building and 15 min walk to Central Park. The bar is nice; however, the band which was playing way too loud.

Helpful?
Thank BenGrudda
LanghamPlaceGM, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Thank you for sharing your positive review of your experience at Langham Place, New York! I am honored that you chose to stay with us when you were in New York on business. I am so happy to read that you were so impressed with our accommodations and our location. Regarding the music in Measure Lounge, I thought you would... More 

London, United Kingdom
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Rooms and decor feeling tired and I struggle to feel that it is value for the high price. Staff are extremely friendly, efficient and helpful. Unfortunately the suite we had over Christmas had a very badly stained carpet and dirty sofa. Pretty shocked this had been missed. The housekeeping manager was very apologetic but even after sofa had been cleaned... More 

Helpful?
1 Thank Neil L
LanghamPlaceGM, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Dear Sir, Thank you for sharing your feedback on your recent stay at Langham Place, New York. I want you to know that we take serious note of all guest feedback, both positive and negative. I'm so sorry about the issue with the sofa in your suite. I'm happy to hear that our Housekeeping team sent you a treat as... More 

Gerrards Cross, United Kingdom
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff from reception, conceige to cleaning services are exceptional, they are polite and extremely helpful. The room we stayed in was a suite on the 22nd floor, great view fab huge room. Full Kitchen, Lounge, full miele washing facilities and tumble dryer, brand new. Separate toilet, Large bedroom with loads of cupboards, Beautiful well appointed bathroom and shower facilities.... More 

Helpful?
1 Thank Marion F
LanghamPlaceGM, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Dear Madam, Thank you for taking the time to share your positive review of Langham Place, New York! I am honored that you chose to stay with us when you were in New York. It is so gratifying to read your compliments to our staff, our accommodations and our in-room amenities. Thank you for your candid feedback about the breakfast... More 

Chicago, Illinois
Level Contributor
141 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed at the Langham in Chicago so I figured when I was able to book the NYC property I would jump on it. What an amazing hotel and staff ! Nothing short of five stars and my now new favorite when I need to be near the Upper East Side.

Helpful?
1 Thank warch1
LanghamPlaceGM, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Dear Sir, Thank you for your review of Langham Place, New York! I'm so happy you enjoyed your stay with us. We look forward to having the privilege of welcoming you back in the future. Best wishes, Richard Bussiere Managing Director More 

1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed for a weekend in October of 2015 to celebrate her birthday. It's good that a little time has passed before writing this review because it's helpful when trying to look back on our stay objectively, especially since we feel we had such an amazing experience. We were and are still so pleased with every aspect... More 

Helpful?
Thank Brandon H
LanghamPlaceGM, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Dear Sir, Thank you for taking the time to share your positive review of Langham Place, New York! I am honored that you and your wife chose to stay with us for her birthday celebration. We strive every day to help our guests create great memories of their time in New York. That is even more important to us when... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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