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Langham Place, Fifth Avenue

5.0 of 5 400 Fifth Avenue, New York City, NY 10018 (Formerly The Setai Fifth Avenue)
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Certificate of Excellence 2014
Langham Place, Fifth Avenue
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Langham Place, Fifth Avenue
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1,251 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Atlanta, Georgia, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We stayed at the Langham for a couple nights- it was just my 7 year old daughter and I. The staff treated us so well; everyone loved my daughter as there didn't seem to be very many kids there. Matt at the front desk was especially nice and very helpful our whole trip. We were in a family suite, which... More 

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Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Me & my fiancee stayed here for a week. On our arrival we were warmly greeted by Yankee (customer services) We had requested a high floor with a 5th avenue view. We got this & better! She gave us the biggest room of our room type! What a room it was! It was huge & luxurious. The pillows..oh the pillows... More 

Was this review helpful? Yes 1
Buckingham,England
Top Contributor
89 reviews 89 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed at the Langham Place for my birthday - what a treat! We stayed in a Empire State View Executive Place room on the 12th floor - a corner room - the biggest room we have stayed in! Positive points - Nespresso machine, complimentary refreshments, 3 TV's!, comfortable beds, fantastic view of the Empire State Building, lounge area to relax... More 

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LanghamPlaceNYC, General Manager at Langham Place, Fifth Avenue, responded to this review

Thank you for sharing your positive review of Langham Place. I am honored that you chose to stay with us on your birthday. We strive every day to help our guests create great memories of their time in New York. It is especially important when they are visiting us for a special occasion. i am so happy that you have... More 

Senior Contributor
49 reviews 49 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Amazing hotel, great service and perfect location. The was some miscommunication regarding our spa booking but they solved it perfectly. Within 10 minutes walking you are at Timessquare. The rooms are very spacious and very quiet. We loved it!

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LanghamPlaceNYC, General Manager at Langham Place, Fifth Avenue, responded to this review

Dear Madam, Thank you for sharing your positive review of Langham Place. I am honored that you chose to stay with us when you were in New York. I'm very gratified to hear that your experience was predominately positive but sorry to hear there was a mix-up with your spa appointment. Thank you for your patience while it was rectified.... More 

Usa, Japan
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 1 week ago

Visited NYC for a NY Ranger hockey game. This hotel is positioned nicely; it is close to MSG, Macy's and Times square and all within 7-8 block walk. Lovely rooms, terrific service and there are great room touches when you arrive (water is free, snacks are in room, free pressing of a garment on arrival). Also, hotel rooms are positioned... More 

Was this review helpful? Yes 1
LanghamPlaceNYC, General Manager at Langham Place, Fifth Avenue, responded to this review

Thank you for sharing your review of Langham Place. We appreciate the fact that you chose to stay with us when you were in New York for the Rangers game. I want you to know that we take note of all guest feedback, both positive and negative, so as to continually improve the service we offer our guests. I'm sorry... More 

Sydney Australia
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Very classy hotel in a very central location in NY.We stayed in a family room which are very spacious with a huge bathroom. Hotel staff are very helpful. Very expensive over the holiday season. I would recommend this hotel for a short stay in NY.

Was this review helpful? Yes
LanghamPlaceNYC, General Manager at Langham Place, Fifth Avenue, responded to this review

Thank you for sharing your positive review of Langham Place. I am honored that you chose to stay with us when you were in New York with your family over the holidays. I hope that we will have the opportunity to welcome you back again the next time you visit New York. Best wishes, Francois-Olivier Luiggi General Manager More 

Senior Contributor
22 reviews 22 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

First time at the Langham but will definitely use it again. Modern, great amenities and service from staff was exceptional (referred to me by name after the first evening). Rooms nicely laid out and absolutely no issues. Great and good value.

Was this review helpful? Yes 1
LanghamPlaceNYC, General Manager at Langham Place, Fifth Avenue, responded to this review

Dear Sir, Thank you for sharing your positive review of Langham Place. I am so honored that you chose to stay with us when you were in New York. We pride ourselves on our ability to make our guests' comfort and happiness our first priority. I'm so glad that we were able to do that for you during your visit.... More 

Fort Worth, Texas
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff is amazing. They are very helpful, polite and actually seem to love their job…something that's hard to find these days! I stayed in a corner room on the 26th floor and had unsurpassed views of the city. The bathtub even had a wonderful view! I especially liked the TV in the bathroom mirror because I was there during... More 

Was this review helpful? Yes
LanghamPlaceNYC, General Manager at Langham Place, Fifth Avenue, responded to this review

Thank you for sharing your positive review of Langham Place. I am so honored that you chose to stay with us when you were in New York! I am so happy that you mention that you notice that our staff really seem to love their jobs in your review. That couldn't be more true. Our team are devoted to the... More 

Edinburgh
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I had taken time in selecting a centrally located 5 star hotel in NY for a 4 day visit with my wife and had high expectations before arrival. During our stay these expectations were exceeded across all areas of the hotel. We had a Residence Suite on 23rd floor which was quiet, spacious and well appointed. The location of the... More 

Was this review helpful? Yes
LanghamPlaceNYC, General Manager at Langham Place, Fifth Avenue, responded to this review

Thank you for sharing your positive review of Langham Place. I am so honored that you chose to stay with us when you and your wife were in New York! We strive every day to help our guests create great memories of their time in New York. I'm so gratified to find that we were able to accomplish that goal... More 

mishalin
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a beautiful hotel and great location right on Fifth Avenue. I stayed here for five nights and my room (suite) was amazing. The service was top notch, everyone from the front desk staff to the maids made me feel very welcome and were great hosts if that explains anything. They knew my name and welcomed me back every... More 

Was this review helpful? Yes
LanghamPlaceNYC, General Manager at Langham Place, Fifth Avenue, responded to this review

Thank you for sharing your positive review of Langham Place. I am honored that you chose to stay with us when you were in New York! We strive every day to help our guests create great memories of their time in New York. I am so happy that we were able to do that for you. I'm so glad to... More 

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Additional Information about Langham Place, Fifth Avenue

Address: 400 Fifth Avenue, New York City, NY 10018 (Formerly The Setai Fifth Avenue)
Phone Number:
Location: United States > New York > New York City > Manhattan , Murray Hill
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Langham Place, Fifth Avenue 5*
Number of rooms: 214
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Hotel Style:
#1 Spa Hotel in New York City
#4 Family Hotel in New York City
#7 Business Hotel in New York City
#8 Luxury Hotel in New York City
#11 Romantic Hotel in New York City

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This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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