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All 452 New York City hotels

Andaz 5th Avenue

4.0 of 5 Hotel   |   485 5th Avenue, New York City, NY 10017 (Manhattan)
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Ranked #24 of 452 hotels in New York City
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 3 days ago
Daniel C London, United Kingdom
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1,322 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (314)
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London, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

The Andaz in 5th Avenue is one of the best hotels we have stayed in and we have stayed in the Hilton and many good hotels in Europe and America. Nothing was too much trouble for the staff, want to go somewhere and don't know how to get there? Ask one of the staff and you will get full directions,... More

Was this review helpful? Yes
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear DanielC, Thank you for staying with us! We're very happy to hear that you had a good time at Andaz 5th Avenue. Come and visit us again soon. Looking forward to welcoming you back. Kind regards, Ratna More

Basel, Switzerland
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I like the Andaz chain and the one at the 5th Av. in particular. Great location no matter if you want to go shopping, running in the Central Park or do business. However, this time I was not too happy even though I had a great room with view on the NY library. What went wrong? The U.S. Open was... More

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Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear ugrue, Thank you for staying with us and for sharing your valued feedback. Please accept my humble apologies for the inconveniences experienced. I am embarrassed and disappointed to know that we fell short in meeting your expectations on this recent stay. Please know that your concerns are very important to us and that I have shared and discussed your... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The Andaz 5th Avenue is a great hotel in a great location. It is opposite Bryant Park. This is a short 10 minute walk to Times Square (close enough to visit quickly but also far enough that you're not surrounded by crowds the whole time). We stayed in a suite. The free wi-fi was great. Very fast and no problems... More

Was this review helpful? Yes 1
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear SeanO, Thank you for your review. Happy to hear that you enjoyed your stay and had a memorable time. Looking forward to welcoming you back soon next time you're in the city. My very best, Ratna More

cambridge
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Wonderful hotel can't fault it and would love to stay there on my next trip to New York. Highly recommended. Friendly and helpful staff and very clean and minimalist spaces. Ideally located and slower pace.

Was this review helpful? Yes 2
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear CambridgeBinty, Thank you for selecting Andaz 5th Avenue and for your review. We are looking forward to welcoming you back soon. Kind regards, Ratna More

Minneapolis, Minnesota
Top Contributor
92 reviews 92 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Why are all you people giving this place such good reviews? The only good thing about it is all the free bottles of water. I had the worst check in experience of my life at this hotel. It took over an hour for us to check in and this was after we stopped in to find out our room was... More

Was this review helpful? Yes 3
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear travelingwurd, I am very sorry to hear about your disappointing stay experience. Please accept my sincerest apologies for any inconveniences caused. It would be very much appreciated if you could contact me directly at ratna.steden@andaz.com or 212 699 5520 to further discuss you concerns. Looking forward to hearing from you. Kind regards, Ratna More

Vancouver, B.C.
Top Contributor
251 reviews 251 reviews
39 hotel reviews
392 helpful votes 392 helpful votes
5 of 5 stars Reviewed 1 week ago

As one who regularly enjoys the Peninsula New York, I must say that in a diametrically opposing manner, I simply have fallen in love with the Andaz 5th Avenue after but a single stay! The location is perfect being right in the heart of the action and in walking distance to both shopping and restaurant highlights. Like its counterparts, this... More

Was this review helpful? Yes 5
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Dalecorp, Thank you for staying with us at Andaz 5th Avenue. We're very happy to know that you enjoyed your time with us and had a memorable stay experience! Hoping to welcome you back again very soon. Kind regards, Ratna More

Randolph, NJ
Top Contributor
63 reviews 63 reviews
29 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

After traveling to NY on business for a few weeks I finally found Andaz 5th Ave. It was a perfect stay! First impression - you walk into the lobby and it's peaceful and quiet. An oasis of peace in the craziness of NYC! While checking in, I was offered a glass of wine or water. Went up to my room... More

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Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Anna-Sarah, Thank you for sharing your experience. Glad to hear that you had a perfect stay! We're hoping to welcome you back again very soon. Looking forward to seeing you. Best regards, Ratna More

Columbia, South Carolina
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is great. Yes, it is expensive, but it is worth it. The staff went out of their way to take care of me. In fact, the person who checked me in at the front desk took me to my room and showed me how to operate the lights and blinds. She also asked if there was anything I... More

Was this review helpful? Yes
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Jordo06, Thank you for your nice review. I'm glad to hear that you had a good time. Hoping to see you again very soon. Best regards, Ratna More

Bend, Oregon
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I recently completed a three night stay at the Andaz 5th Avenue in New York. We redeemed Hyatt Gold Passport points for three free nights. The room was fairly large for NYC standards. It was very nice and ultra modern. The shower was massive and beautiful! The location was excellent situated across the street from the New... More

Was this review helpful? Yes
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Dovertime, Thank you for your loyalty as a valued Hyatt Gold Passport member and for selecting Andaz 5th Avenue for your stay in the city. I'm happy to hear that you and your wife enjoyed your time with us and felt well taken care of. Hoping to welcome you back in the near future. Kind regards, Ratna More

New York City, New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

I had booked a 2 Nights 3 Days stay here at Andaz 5th Ave to see the difference of treatment between a Platinum Member and a Diamond Member. Hyatt most highest status and most loyal guest are considered its " Diamond Members ". As someone who travels extensively and someone who is not just Hyatt Diamond Member but also Hilton... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Grand Central(35)
  • Room service(34)
  • Bryant park(33)
  • Great location(27)
  • Mini bar(26)
  • Nice touch(22)
  • Times Square(12)
  • Very friendly(3)
  • Foot baths(3)

Additional Information about Andaz 5th Avenue

Address: 485 5th Avenue, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan , Murray Hill
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Andaz 5th Avenue 4*
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Also Known As:
Andaz 5th Avenue Hotel New York City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#17 Luxury Hotel in New York City #18 Business Hotel in New York City #21 Romantic Hotel in New York City #27 Family Hotel in New York City #29 Green Hotel in New York City
Hotel Class
Number of rooms
185

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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