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Andaz 5th Avenue

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485 5th Avenue, New York City, NY 10017
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Andaz 5th Avenue
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Andaz 5th Avenue
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1,611 reviews from our community

Traveler rating
    1,119
    343
    100
    36
    13
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310
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (382)
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Puerto Del Carmen, Spain
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A second stay in as many years at the wonderful hotel, enhanced our holiday in NYC. Staff still as good as ever. Friendly and attentive. Rooms whilst modern are cozy and ample in size. In fact the one we had on our most recent stay was slightly larger than the previous year. No doubt if we visit NYC again ,... More 

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Marblehead, Massachusetts
Top Contributor
82 reviews 82 reviews
41 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I really like this hotel. Have stayed probably 5 or 6 times. I have two frustrations -- the first is the cancellation policy -- it's 48 hours or something like that. This is ridiculous for business travelers, particularly repeat business travelers. It makes me question staying here when sometimes plans change within the 48 hour window. The second is the... More 

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Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Matt K, Thank you for your frequent stays with us and your loyalty to Andaz! Sorry for the inconveniences caused by our 48hr cancellation policy and the disappointing staff interaction in the restaurant. Your honest feedback is very much appreciated and please know that your comments are taken very seriously and shared with the team. Hopefully we will be... More 

Contributor
13 reviews 13 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Hotel and the Staff is something special. The Rooms, especially the Bathrooms are really good, with a touch of Japan. The Minibar with nonalcoholics are included. The Restaurant is Bistrostyle with really good chefs, and the best open secret is the bar in the basement. The coctails are very good. Or short, one of the best places to stay... More 

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Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Gerhard M, Thank you for your visit and for taking the time to review your experience. I'm happy to hear that you liked your stay and enjoyed the design of the hotel. Did you know that our landmark building first opened it's doors in 1916 as the iconic Rogers,Peet building designed by the local New York firm Townsend, Steine... More 

La Jolla, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

This was our second stay here. The first was so outstanding we couldn't resist. On both occasions we were upgraded to suites on the 12th floor. They were very large and filled with many amenities including a wet bar in the living room with full size refrigerator, microwave, dishwasher and complimentary beverages (non-alcoholic). The bed was very comfortable and the... More 

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Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear bortman41, Thank you so much for your great review and for the nice compliments about Gabby and Philina! We're very fortunate to have both of them as part of our host team and your great comments are very much appreciated. Looking forward to welcoming you back to Andaz soon. My best, Ratna More 

Bradford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Ok.... It has been a very busy year.... But it is never too late for appreciation.... We stayed at the Andaz 5th Avenue in late March 2014.... Oops it's been longer than a year..... For my youngest sister's 30th birthday celebration....... Albeit it was billed as a modern business persons hotel.... And we were a bit dubious before arriving.. But... More 

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Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear ReyhanaL, Thank you for staying with us last year for your sister's 30th birthday celebration. We're glad to hear that you had such a memorable time. Hoping to see you again this year! All the best, Ratna More 

New York, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed with my girlfriend for 5 days in this hotel and this was one of my best stay in an hotel so far, the staff was really nice and helpfull, room really big and clean and the location is perfect.

Review collected in partnership with Andaz

Was this review helpful? Yes
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Clement T, Thank you for staying with us at Andaz 5th Avenue. We're happy to hear that you and your girlfriend enjoyed your time with us. Hoping to see you again soon. My very best, Ratna More 

Austin, Texas
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

If you need something in the city with space and personalized service, the Andaz is well located and thoughtful in its approach. Clean, contemporary and kind people, help make it a nice stay in the middle of midtown.

Review collected in partnership with Andaz

Was this review helpful? Yes
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear LSaether2013, Thank you for your nice review. We're looking forward to welcoming you back again soon. My best, Ratna More 

australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

What a great hotel! Can't recommend it enough. From check in to check out everything was thought off. The rooms are larger than average for New York. Very attentive housekeeping as well. They noticed I was using make up, the next day I had make up and nail polish removal pads. Location is the best. Right opposite the Library. Walking... More 

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Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear iskababe, Thank you for your great review and for sharing your Andaz experience! We're proud to be your favorite hotel in the city :) Looking forward to wecoming you back again soon. My best, Ratna More 

new york, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

normally i do not review anywhere or care about it after the stay is over, but this hotel seriously deserves a good one. we were a family of 3 with a 3 y/o. from front desk to house keeping everything was perfect. whatever we asked was done in minutes. we had to go to ER cuz of our son at... More 

Review collected in partnership with Andaz

Was this review helpful? Yes
Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago

This was out first time staying at Andaz. Great room, great bed and pillows, fantastic staff! We will be back as we have found the place to stay in NY. Great design, and the highlight - the restaurant downstairs. Every item on the breakfast menu was delicious and the staff remember you and your preferences. Really cool place right in... More 

Review collected in partnership with Andaz

Was this review helpful? Yes
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Alexander Y, Thank you for staying with us at Andaz. We're very happy to know that you found your favorite place to stay in NYC! Hoping to see you again soon. My best, Ratna More 

Hotel Review Summarization

What travelers say

  • Bryant park(18)
  • Grand Central(14)
  • Room service(12)
  • Great location(10)
  • Mini bar(9)
  • Times Square(8)
  • Nice touch(8)
  • Very friendly(3)
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Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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