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Andaz 5th Avenue

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485 5th Avenue, New York City, NY 10017
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Andaz 5th Avenue
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Andaz 5th Avenue
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1,544 reviews from our community

Traveler rating
    1,076
    326
    96
    33
    13
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (372)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
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  • Mar-May only
    (356)
  • Jun-Aug only
    (400)
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  • Dec-Feb only
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Portland, Oregon
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Given the myriad hotel choices in NYC, I purposefully selected the Andaz on 5th after an excellent stay at their Napa property last year. The Andaz on 5th did not disappoint! The hotel location is excellent and the few staff we had interactions with were helpful and well informed. Our room was large and pretty clean (except for a few... More 

Was this review helpful? Yes
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Tracy D, Thank you for your great review. I'm happy to hear that you enjoyed your time with us at Andaz 5th Avenue. Looking forward to welcoming you back soon. My best, Ratna More 

Birmingham, United Kingdom
Top Contributor
56 reviews 56 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Andaz 5th Ave on March 2015, we were welcomed by Philina and what a wonderfully lovely and welcoming lady she is. She couldn't do enough for us during our stay, from arranging Sea Salts for me to soak my feet after a long day in the city to arranging a bottle of bubbly on my 40th... More 

Was this review helpful? Yes
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Adam and Natalie, Thank you so much for staying with us for this very special occasion. Glad to hear that you enjoyed your Andaz experience! Natalie - Happy belated birthday to you! Sounds like you had a good time on your special day. Thanks for the wonderful compliments about Philina. I will make sure to share them with her... More 

Philadelphia, Pennsylvania
Contributor
19 reviews 19 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

2nd time to this ideally situated hip and cool lifestyle hotel. It's a great and friendly experience and not at all your "average lobby and reception" experience. Very good size rooms and some with amazing views. You may need to ask for additional lighting as some rooms can be dark. All in all a great experience for business and pleasure.

Was this review helpful? Yes
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear traveller090, Thank you for staying with us again. Looking forward to welcoming you back soon for your 3rd visit. Let me know when you're around next time so i can personally say hello! All the best, Ratna More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Great 5+ star hotel! Location is excellent for shopping , Theatres and museums! System organization , accomodation superb! Extremely friendly staff always happy to assisst even before they are asked! What a treat , a great homebase to stay in Manhattan...

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Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear PinkyS, Thank you for staying with us at Andaz 5th Avenue! We're very happy to hear that you had a good time. Looking forward to welcoming you back soon. My best, Ratna More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I am really conflicted about this hotel. I love that the front desk staff are not behind a desk but are in front of the check in area. It makes it so much easier to approach the staff. I took full advantage of this. I asked about where to get bagels, Chinese, and Indian food. I had never taken the... More 

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Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear JonO, Thank you for staying with us. We sincerely appreciate your feedback and it's great to hear that you felt well taken care of by our front of house team. Sorry you weren't impressed with the design of your loft room. I highly recommend exploring one of our suites next time. We have a variety of suite options with... More 

Philadelphia, Pennsylvania
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

Andaz is redefining what it means to 'hotel' so to speak, if 'hotel' were a verb. We stayed here for one night on our Hyatt points, and considering what the room rate was, were happy we did. I think first impressions are everything, and the check-in process does not disappoint from surprises. No desk or formal check in, someone just... More 

Was this review helpful? Yes
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear RobandAaron, Thank you for staying with us at Andaz 5th Avenue! Glad to hear that you liked your spacious room and enjoyed your Andaz experience. Hoping to see you again soon. My best, Ratna More 

Zurich, Switzerland
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

I'm in NYC for business and there was a loud party in the room next to me at the Andaz on 5th. Guests next door were threatening, and the hotel manager had to come escalate after midnight. Seems they were told it's ok to have parties here. Would recommend to stay away if you're looking for a nice boutique hotel... More 

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Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Geisha2Go, Thank you for staying with us. Please accept my sincerest apologies for the noise disturbance caused late at night by the adjoining room. I would like to ensure you that we do not allow parties in our rooms and that it is of most importance to us to provide our guest with a safe and tranquil environment, especially... More 

San Jose, CA
Contributor
12 reviews 12 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Don't be fooled by the unassuming entrance, my über driver drove right by it! The lobby is typical of Andaz lobbies and staff was extremely friendly and helpful. We stayed in the "Splash Suite" which over looked the New York Public Library. Suite was more than spacious with a beautiful tub in its own light filled room, a foyer, a... More 

Was this review helpful? Yes 1
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear caligirl111, Thank you for your review. Happy to know that you enjoyed your time with us. Looking forward to seeing you back at Andaz 5th Avenue soon. My best, Ratna More 

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

This was our first time at the Andaz, but we visit NYC frequently and have stayed at many hotels here. Overall, I was very impressed. The location is fantastic. Room and bathroom are huge by NYC standards. We were on the 9th floor on the library side, and it was one of the quietest rooms I have ever had in... More 

Was this review helpful? Yes
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear SDAATL, Thank you for staying with us at Andaz 5th Avenue. We're happy to hear that you enjoyed your first stay with us. Sorry about the inconveniences caused by not always having the correct answer to your Concierge questions. We appreciate your feedback and will use it as a training tool for the team. Hoping to see you again... More 

Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Andaz continues to deliver as a chic luxury boutique hotel in the heart of Midtown - this was my third visit in 3 years, and I was sad to leave this morning. Check-in is efficient and friendly. We got complimentary coffee and tea when we arrived around noon and were happy to find that our "loft king" room was... More 

Was this review helpful? Yes 1
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear ryry79, Thank you for your review. It's great to know that you enjoyed your 5 star Andaz experience. Looking forward to welcoming you back soon for your 4th stay. Let me know when you are around so i can say hello. All the best, Ratna More 

Hotel Review Summarization

What travelers say

  • Bryant park(18)
  • Grand Central(16)
  • Room service(14)
  • Great location(11)
  • Mini bar(11)
  • Times Square(10)
  • Nice touch(10)
  • Very friendly(3)
  • Foot baths(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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