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Andaz 5th Avenue

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485 5th Avenue, New York City, NY 10017
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Andaz 5th Avenue
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1,688 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (402)
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    (1688)
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    (436)
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London, United Kingdom
Level Contributor
70 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is conveniently located and is minimalist. The front of house staff are great and very helpful. The beds are super comfortable and the wifi is fast. Rooms are ok in size, not large but decent size. The price point is what I suppose you have to pay in New York and it is certainly not cheap! We would... More 

Was this review helpful? Yes
Tulsa, Oklahoma
Level Contributor
129 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed yesterday NEW

As with the Andaz Maui this place is beautifully conceived and designed. The rooms are large, the bathroom huge with dual sinks and every staff member at the hotel is pleased to help in any way. The bed quality is good, the location excellent, right across from the NYC Public library and the room charge reasonable for this much space... More 

Was this review helpful? Yes
Miami, Florida
Level Contributor
7 reviews
5 of 5 stars Reviewed 2 days ago NEW

Andaz is perfectly located right there in the center of 5th Avenue.Close to all the city attractions, sites and shopping. Super sleek and elegant. We enjoyed residential feel of the suites and balconies - wow a great plus in NYC. We travel here a lot and to find it luxurious to have your private terrace where you can sit and... More 

Was this review helpful? Yes
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear RedShoesTravel, Thank you for staying with us at Andaz and for reviewing your experience! Great to know that you enjoyed your Balcony Suite and your time with us. Looking forward to welcoming you back. Best regards, Ratna More 

Hong Kong, China
Level Contributor
83 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The location was great for me as its on Fifth Avenue and close to midtown and the NY Library. The rooms are new and clean and decent size but the inside has the Raw minimum, not even a painting on the wall. For the 450 per night i paid its not worth it, even the lounge is so simple wood... More 

Was this review helpful? Yes 2
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Scott T, Thank you for staying with us at Andaz and for sharing your feedback. I am sorry to hear that we disappointed you on this visit and fell short in meeting your expectations. I hope that you will consider to stay with us again in the future so that we can make up for the inconveniences caused. I... More 

Hong Kong, China
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was staying at another "5-star luxury" hotel for work.. but moved to the Andaz for the weekend because a) I hated the other hotel (review coming!) and b) for the same price was really intrigued by the great reviews, and lets face it c) I'm Hyatt Platinum and wanted to rack up some points. The location is great.. walkable... More 

Was this review helpful? Yes 1
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Rowena M, Thank you for staying with us at Andaz 5th Avenue and for taking the time to review your experience. We are happy to hear that you enjoyed your stay and the interactions with members of our staff. Thanks for sharing your comments and for giving us the opportunity to shine :) Looking forward to welcoming you back... More 

Estero, Florida
Level Contributor
96 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Leisure trip, with two grandkids. Friendly, personable welcome at check in. Joy personally attended our requested upgrade and brought us to our room which was frankly spectacular (Room 1101). Every staff person we encountered, in hallways, at front desk., was super friendly. The room features unusual amenities like unique shower, drop dead gorgeous outdoor patio with breakfast bar and roomy... More 

Review collected in partnership with Andaz

Was this review helpful? Yes 2
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear RoyVB, Thank you for your great review! We're very happy to hear that you and your family enjoyed your Andaz experience. Thank you for the wonderful compliments about Joy. We are very fortunate to have her in our team and I will make sure to share your great feedback with her. Hoping to see you and your family again... More 

Houston
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I decided to spend my birthday in NYC and chose the Andaz as our hotel. Initially, there was an issue related to the room we received (we booked our room thru a third party which may have been the reason for the mishap). The team at Andaz, led by Israel and Babatunde, managed to not only take... More 

Was this review helpful? Yes 1
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear chazztx, Thank you for staying with us for your birthday celebration. It's great to hear that you had a memorable time and that Israel and Babatunde took great care of you. They are indeed a wonderful asset to our team and I will make sure to share your compliments with them! Hoping to see you again soon. My best,... More 

New York
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived at the hotel a week ago in the middle of the high season and felt as if we were in a Oasis righ in the heart of the city. The hotel is classic but contemporary, sophisticated but informal, historical but modern. You can always have the best of the two worlds. Once we arrived here, we were affraid... More 

Was this review helpful? Yes 1
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Renato, Thank you so much for your kind words. We are glad to hear that you and your family are enjoying your time with us! Let us know if there is anything else you may need to make your stay even more enjoyable. All the best, Ratna More 

Chicago, Illinois
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel is in a great location, is very clean and comfortable. The only drawback is the hotel staff concierge are not only hard to recognize - but when you do identify one - and ask for assistance they are not very helpful. First - the lobby is not set up in a way conducive for you to understand who... More 

Was this review helpful? Yes 2
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear KateRT223, Thank you for staying with us and for taking the time to share your honest feedback. We are glad to hear that you liked your overall Andaz experience despite some areas of opportunity. Your feedback is very much appreciated as it helps us to improve our customer service. It is very unfortunate that we weren't able to exceed... More 

Fort Myers, Florida
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff at this property are always kind and friendly. The room is spacious and clean. And the location cannot be beat. This is my third stay at this hotel and it is my first choice in New York. We often hung out in Bryant Park across the street. After staying here for a week, it felt like our own... More 

Review collected in partnership with Andaz

Was this review helpful? Yes
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Edlyn B, Thank you for staying with us. It's really great to hear that we have become your home away from home :) Hopiong to see you again soon. My very best, Ratna More 

Hotel Review Summarization

What travelers say

  • Bryant park(18)
  • Grand Central(14)
  • Room service(12)
  • Great location(10)
  • Mini bar(9)
  • Times Square(8)
  • Nice touch(8)
  • Very friendly(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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