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InterContinental New York Times Square

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300 W 44th Street, New York City, NY 10036
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InterContinental New York Times Square
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3,251 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed today NEW

We stayed at the Mark Hopkins San Francisco Intercontinental last month and we're quite pleased so we decided to give this little gem a try on our first trip to NYC. The sky view was breathtaking and the room is perfect for a romantic getaway. Just steps from theatres and restaurants and an easy walk to 5th Ave stores we... More 

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Vienna, Austria
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

but the first impression is strange: the bell boys are existing, but they are ignoring the guest with their luggage. The reception staff is cold as ice and works without any joy for their work. If you are not IHG Ambassador, this hotel is not for people who are looking for a minimum level of luxus. Breakfast is fine, Restaurant... More 

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Melbourne, Australia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed yesterday NEW

Very mixed feelings about this hotel nice & clean , front desk staff very friendly & helpful, but front door staff just look at you as your trying to walk in with your bags the 6 days we stayed there & the 5-8 times a day we walked out the front door you would pretty much never got a hello... More 

Was this review helpful? Yes 1
Colorado
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

As an ambassador club member I often visit InterContinental Hotels for a great weekend getaway with some style and panache. This was my second trip to the Intercontinental Times Square property. It's more modern than the Barclay which is now closed for renovations, meaning this was my only choice for the weekend in New York. Checking in is a pain... More 

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London, United Kingdom
Level Contributor
121 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for 4 nights during our East Coast USA trip. I chose the IC to utilise free night awards & to be close to my parents who were staying at Westin TS (one block away). Being an IC Ambassador, we were upgraded to a sky view room on 32nd floor. Although the bedroom is compact (two double beds),... More 

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Dundee
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Really nice hotel in a quieter area just off Times Square. Rooms were well equipped with a good sized bathroom. Wouldn't bother with the hotel bar as it is expensive and there are plenty bars and restaurants nearby. Shortage of restrooms downstairs and this seems to lead to queuing!! I would expect separate restrooms in a four star hotel.

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Saint Paul, Minnesota
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22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We arrived at the InterContinental to the bellman greeting us with a big smile and "Welcome to New York" And it only got better!. Check in was smooth, we asked for a higher floor ...12th was the highest they had available (we arrived early) and it was lovely. The view was fantastic! The room was very clean with a nice... More 

Was this review helpful? Yes 2
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Guest: Thank you for your great review! From our welcoming bellman to our city views and plush bedding, we are thrilled that you enjoyed your stay. 9th Avenue features nearly any cuisine you could wish for! You should also check out Etc. Etc, a lovely Italian restaurant just a one-minute walk from our door on 44th. It's a neighborhood... More 

Adelaide, Australia
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed for 4 nights and experienced friendly service from all staff from the doorman, check in staff to the housekeeping staff. Rooms were larger than I expected for New York and the bathroom was clean and modern with a spacious shower. We stayed on a higher floor and for midtown New York the noise level from outside was reasonable and... More 

Was this review helpful? Yes
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Guest: Thank you for your rave review! We are so glad you enjoyed our central location and friendly service. We appreciate your recommendation, and we hope to welcome you back soon! Warm regards, Executive Office More 

Doha, Qatar
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

I recently stayed with my family in intercontinental Times Square and I really enjoyed my stay, a wonderful staff and great food. I will definitely visit again and a very big thank you to "Thanya" . Very nice and respectful lady. I will recommend the hotel to anyone visiting NYC and try and chose the rooms facing 8th avenue, great... More 

Was this review helpful? Yes
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Guest: Thank you for your 5-star review! We are thrilled that Thanya made your recent stay a memorable one. We believe that our dedicated team are our most valuable asset, and we are delighted that you agree. Thank you for sharing your experience, and we hope to welcome you back soon. Warm regards, Executive Office More 

Panama City
Level Contributor
142 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is in a good location, however they seem to be having some management and/or staff issues. When we arrived in our shuttle from the airport and we were standing in front of the van while the driver printed our receipt, the doorman came and started yelling at him to move the vehicle. I mean, he was using profanities... More 

Was this review helpful? Yes 3
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Guest: Thank you for choosing the InterContinental New York Times Square for your recent stay. We sincerely apologize for the lapses in service that you encountered. This is certainly not indicative of our high standards, and your comments will be shared at our next quality meeting so that we can target those areas in need of improvement. We would... More 

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Staying in Midtown

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Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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