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InterContinental New York Times Square

4.5 of 5 300 W 44th Street, New York City, NY 10036
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#112 of 452 hotels in New York City
2,424 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
InterContinental New York Times Square
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InterContinental New York Times Square
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2,424 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (560)
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UK
Contributor
20 reviews 20 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at the Intercontinental hotel at Times Square and must say we were definitely not disappointed in the location. It was right next door to the subway, Shake Shack and not a far walk from Port Authority Terminal and Times Square. Check-in was quick and smooth, our room and bathroom were extremely clean and spacious. Unfortunately our room faced... More

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London, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Hotel is just by one of the exits from the Subway which has a direct route to the airport, not to mention all of the fun to do around Times Square. Room was a little small but didn't feel cramped; I understand thats normal for NY. It was very clean and well presented, washroom facilities were good; would stay here... More

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Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Michael B: Thank you for choosing the InterContinental New York Times Square! We are delighted you enjoyed our central location and impeccable cleanliness (even if it was a bit too impeccable). We sincerely apologize that we were not able to accommodate your Ambassador upgrade. The next time your travels bring you to New York City, we welcome you to... More

England
Contributor
12 reviews 12 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had a week in NY and spent my last 2 nights here. Perfect! Quite room on the 25th floor with great views, no street noise at night. Great location, though Shake Shack was rather too tempting next door when strolling back of an evening. Clean room and spacious bathroom. Friendly helpful staff. Room ready early which was appreciated at check... More

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Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Chickengirl: Thank you for your 5 star review! We are so glad you enjoyed our plush guestrooms friendly service, and charming neighborhood. We are delighted you could experience some of the amazing restaurants that surround us. There is nothing like a Shake Shack burger or a John's Pizzeria pie. We look forward to your next stay with us. Warm... More

1 review
1 of 5 stars Reviewed 2 days ago NEW

The guest service was awful and rude especially Cesar he made us wait for the room to be cleaned for 5 hours !!!?? Please if anyone know how I can complain this awful treatment let me know and yes if you see Cesar standing in the reception do your best to stay away from him and hope that this Cesar... More

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Gurgaon, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Great location . The rooms are quite large compared to other NY hotels and the beds are comfy. Perfect Intercontinental stay the way you need . Bathrooms and showers are great . Good to hang around at the hotel bar when you are back from a business dinner .....

Was this review helpful? Yes 1
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Nitin J: Thank you so much for your great review! We are so glad you enjoyed our spacious rooms, spa-inspired bathrooms, and lively lounge. We appreciate your recommendation, and we hope to welcome you back soon. Warm regards, Executive Office More

Boston, Massachusetts
Top Contributor
60 reviews 60 reviews
58 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

When I get to NY on business and need a midtown room, I choose between 4 different hotels, comparing their prices. The same rooms may, of course, jump from 220$ to 550$ a night, and 2 dates later get back to their lower price, while a hotel two blocks a way would offer exactly the opposite, all depends on conferences... More

Was this review helpful? Yes 1
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Ron: Thank you for your 5-star review! We are so glad that you enjoyed your recent stay with us. We appreciate your taking time to post about your stay. We are sorry to hear that our service did not always meet the InterContinental standard, and we will address this with our team. We hope to welcome you back soon.... More

Norwalk, Connecticut
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My 11-year old daughter and I spent the weekend in NYC and absolutely loved the location of this hotel and the service and rooms were great too. Only one block away from Toys R Us so you can be in the center of Times Square quickly but because the hotel is on a side street, you miss much of the... More

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Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Kimmypul: Thank you for your 5-star review! We are so glad you and your daughter had a memorable stay. We appreciate your recommendation and we hope to welcome you both back soon! Warm regards, Executive Office More

London, United Kingdom
Top Contributor
82 reviews 82 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were on the 33rd floor, with a pretty good view (although not spectacular, we must have been on the wrong side of the building) and away from the street noise below. Wifi was fast and easy to connect to, and the room itself was pretty nice with comfy beds and a nice bathroom. We found the maids to be... More

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Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Matthew C: Thank you so much for your post! We are delighted that you enjoyed our central location, plush bedding, and quiet surroundings. We are so sorry that the housekeepers removed your turndown chocolates! Thank you for bringing this to our attention, so that we can review our protocol with our team. We hope to welcome you back soon.... More

Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We travelled to NYC for my other half's 30th birthday and the stay could not have been better. The staff are ever so helpful and the room was stunning. The only let down was a slightly pricy bar but nothing I wouldn't expect from a top end hotel. All in all a fantastic stay and they made the trip on... More

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Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Jonathan B: Thank you so much for choosing the InterContinental New York Times Square for your other half's birthday! We are delighted that our team made your stay a memorable one. We thank you for posting about your experience, and we hope to welcome you back soon. Warm regards, Executive Office More

Montreal, Canada
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

A few months back we were disgusted to check into a room here that had urine stains all over the toilet and weeks worth of dust everywhere. Housecleaning manager promptly came up to investigate and admitted that they were having problems with this one employee and witnessed an uncomfortable exchange between them. Apologetic but nonetheless a failure on her part... More

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Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Peter A: We are terribly sorry to hear about your disappointing experiences. The safety and security of our guests is of the utmost importance, and the instances you describe are not acceptable. We will not attempt to make excuses or explanations, as that would seem like we are trying to legitimize the problem. We thank you for your feedback... More

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Additional Information about InterContinental New York Times Square

Address: 300 W 44th Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — InterContinental New York Times Square 4.5*
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Also Known As:
Intercontinental New York Times Square Hotel New York City

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Amenities

Hotel Style
#70 Business Hotel in #75 Romantic Hotel in #79 Luxury Hotel in #103 Family Hotel in
Hotel Class
Official Description (provided by the hotel)
Opening July 2010, InterContinental New York hotel ~ a new landmark in Times Square, stands 36 stories offering panoramic views of Manhattan's skyline, Hudson River and Broadway. At 44th Street and Eighth Avenue, it’s convenient to 39 theatres in the Broadway Theater District. Enjoy the onsite French inspired brasserie, from Celebrity Chef Todd English. The InterContinental New York is the place to meet with more than 10,000 square-feet of flexible New York meeting & event space. ... more   less 
Number of rooms
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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