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InterContinental New York Times Square

4.5 of 5 300 W 44th Street, New York City, NY 10036
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Certificate of Excellence 2014
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InterContinental New York Times Square
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InterContinental New York Times Square
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2,850 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reston, Virginia
Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Fabulous Concierge staff who acknowledges Platinum Elite members with a wonderful welcome gift sent to your room. The head concierge (from Columbia) was very charming and professional. The pretty bartender (Summer), could not have been more accommodating and professional. The lounge manager was very accommodating and professional. Half block from BROADWAY shows and Shake Shack is on the corner.

Was this review helpful? Yes 1
Brisbane, Australia
Contributor
13 reviews 13 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

we stayed here from 1 October 2 to 7 October. You can't beat the location. The room was first-rate and the house staff are great. We only had one problem, which really put me off. When we arrived, the checkin person was rude and unhelpful. We expected our room not to be ready at 1 o'clock, but we weren't expecting... More 

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Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is the perfect location if you're looking to enjoy NYC as a tourist for the weekend! The rooms are 'cozy' even after being upgraded so don't expect too much on this front. Compared to other NYC hotels, this place is clean and friendly, rare in the big city!

Was this review helpful? Yes 1
wilmington, de
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Spent the weekend in Times Square for our anniversary. Thought we'd try our luck at the InterContinental.The InterContiental Hotel was stylishly decorated with a great restaurant bar. I was also pleasantly surprised by the spacious room that we had. Normally hotel rooms in NYC run on the small side, particularly in popular areas like Time Square. Not the InterContnental...we had... More 

Was this review helpful? Yes 1
Guttenberg, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Had an initial mishap with check-in (our fault, not the hotels), but Martin, the employee at the front desk, was an incredible help! Very friendly and truly went out of his way to help us check in and also to help us with a surprise for my wife on her birthday! Great time, great hotel, definitely recommended!

Was this review helpful? Yes 1
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear j0nw84: Thank you for your 5-star review! We are delighted to hear that Martin's professionalism and friendly demeanor turned your experience from challenging to memorable! We thank you for your recommendation, and we look forward to your next stay with us. Warm regards, Executive Office More 

Montpellier, France
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We visited New York for the first time when it was covered with snow, 2 families with 4 kids of all ages. Everyone wants to go back and to the same Hotel. The intercontinental was a home from home. My priority is location, it is great! It is so close to shopping areas,Times Square, Levis etc and the Hard Rock... More 

Was this review helpful? Yes 1
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Mary: Thank you for your 5-star review! We are delighted to hear that Nic and Eduardo made your recent stay memorable. We will be sure to share your kind words with them, as well as the rest of our team. Thank you for taking time to share your story, and we look forward to your next stay with us.... More 

Nottingham, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for a 5 night break with my family. The hotel check in was fast and efficient, the room was clean and well appointed. not as big as other Intercontinental hotels I have stayed in, but this is Manhatten. Noise from the street was OK, you can hear traffic and sirens but thats always been the case when I... More 

Was this review helpful? Yes 2
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Pete W.: Thank you for your great review! We are so glad you enjoyed our central location and friendly service. We appreciate your recommendation, and we hope to welcome you back soon. Warm regards, Executive Office More 

Rockville, Maryland
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Pro's: -good location -friendly staff -comfortable accommodations Con's: -expensive valet parking -breakfast at Todd English restaurant was very expensive for hardly any choices -checkin parking non-existant -welcome basket was miniature fruit Review: My wife and I stayed here February 20-22nd 2015. We drove in to the City, which was probably the first mistake. The valet parking service was $64 a... More 

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Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Jharold5: Thank you for your valuable feedback. We appreciate all comments, both positive and constructive. We are glad to hear that you enjoyed our central location, friendly service, and plush accommodations, however, we are disheartened to hear of your breakfast and parking experiences. Your comments will be shared with our executive team so that we can continue to improve... More 

Rugby, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We stayed in the hotel for 4 nights, was supposed to be 5 but our flight got cancelled...Crystal who booked us in, was amazing....she made mine and my friends stay so special, little touches here and there. She is an absolute attribute to the hotel, and when I go back I will be staying here all due to this awesome... More 

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Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Kathy: Thank you for 5-star review! Christol is a superstar, and we are thrilled to hear that she made your recent stay a memorable one. We will be sure to share your accolades with her and the rest of our team! Thank you for sharing your experience, and we look forward to welcoming you back soon. Warm regards, Executive... More 

Dubai
Contributor
15 reviews 15 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Now this is a tough one 'cause the location was really good. We checked in at the hotel and were received by a not-so-friendly front desk. They had a mistake in our bookings and could not find the second room. The guy at the front desk was not very polite about it. We then had to just ask him to... More 

Was this review helpful? Yes
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Muntzer_13: Thank you for your valuable feedback. We are disheartened to hear that your recent stay did not live up to the InterContinental standard, and we sincerely apologize for that. We thank you for bringing these issues to our attention, so that our executive team can investigate and ensure that these situations do not occur in the future. While... More 

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Additional Information about InterContinental New York Times Square

Address: 300 W 44th Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — InterContinental New York Times Square 4.5*
Number of rooms: 607
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Also Known As:
Intercontinental New York Times Square Hotel New York City
Hotel Style:
#9 Green Hotel in New York City
#67 Business Hotel in New York City
#80 Romantic Hotel in New York City
#85 Luxury Hotel in New York City
#108 Family Hotel in New York City

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