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The Chatwal, A Luxury Collection Hotel, New York

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130 West 44th Street, New York City, NY 10036
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The Chatwal, A Luxury Collection Hotel, New York
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808 Reviews from our TripAdvisor Community

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Traveler rating
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    118
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for The Chatwal, A Luxury Collection Hotel, New York
See the most recent reviews
Calgary, Alberta, Canada
1 review
5 of 5 stars Reviewed May 22, 2012

Great 5 star hotel in a great location with close proximity to Time's Square and the Theatre District. Brandon Short provided bulter service second to none. The room was very quiet with all the amenities and then some. All staff were very professional and pleasant. The Lamb's Club restaurant has a great assortment of quality food with service to match.... More 

Was this review helpful? Yes
Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 21, 2012

We ended up at the Chatwal by chance and never have we been so satisfied and well taken care of. From the bell staff ( I wish I could remember the name (we arrived around 3pm Sat) to the desk staff, our experience was magnificent. Christina, at check-in, learned it was my birthday. Upon entering our room a lovely birthday... More 

Was this review helpful? Yes
Cardiff, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 17, 2012

The Chatwal is one of the best hotels that my wife and I have stayed in. The rooms, especially the bathrooms are exceptional. The decor throughout the hotel is very tasteful (art deco). But what really makes this hotel is the staff. Professional service delivered with efficiency and friendliness, absolutely top draw. This hotel is expensive, but worth every penny,... More 

Was this review helpful? Yes
Lance M, Front Office Supervisor at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Robert15101955, Thank you for taking the time to share your experience from The Chatwal Hotel. I am delighted to know you appreciated the art-deco décor of the hotel and had pleasant interactions with our staff. We do hope to have the pleasure of welcoming you back to The Chatwal Hotel for a return visit. Sincerely, Lance Miller More 

Arizona
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 17, 2012

Everything about Chatwal is magnificent. From the moment you arrive, until it’s time to leave you will not be disappointed. Upon arrival, the doorman opened the door and whisked our bags up to the lobby. The Lobby is small but classic. Elizabeth at the check in desk was very pleasant as she greeted us with a smile at 6am after... More 

Was this review helpful? Yes
Lance M, Front Office Supervisor at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear AZyoung, Thank you for sharing the details of your experience from The Chatwal Hotel. I am thrilled to read you had a very enjoyable stay with us. It is pleasing to know that you appreciated the technology that our guest rooms are equipped with, and utilized the terrace that was provided with your guestroom. We would welcome the opportunity... More 

Oakville, Canada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 14, 2012

My husband and I had the opportunity to stay at the Chatwal in New York a short while ago. It was the nicest stay we've had in New York and the location was terrific. The hospitality was warm and gracious, from the front desk to the bell hop, the restaurant staff and the maintenance worker who came to replace a... More 

Was this review helpful? Yes
Lance M, Front Office Supervisor at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Mary-Lu K, Thank you for very kind words about your stay at The Chatwal Hotel. Above all at The Chatwal Hotel, we pride ourselves on the intimate level of service we provide our guests. I am thrilled to know you encountered this first hand. We do hope to have the pleasure of welcoming you back to The Chatwal in... More 

Greenville, South Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 14, 2012

I travel close to 90% of the year and always stay at Starwood properties unless one isn't available. Having stayed in several Category 5 (and a few 6) I was really curious about what makes a hotel a 7. Additionally, since the Chatwal is in downtown NYC, space is at a premium so I figured it wasn't huge room sizes... More 

Was this review helpful? Yes 2
Lance M, Front Office Supervisor at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear UvalDuvalCuckoo, Thank you for your review of The Chatwal Hotel. We greatly appreciate you taking the time to share the details of your experience. We are delighted to know you appreciated the intimate level of service we provide and the various aspects that can be found within our guest rooms. We would welcome the opportunity to host you for... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed May 14, 2012

The Chatwal is a small boutique hotel with well designed rooms and public areas in an art deco style. Service on our three night stay was excellent and attentive from all members of staff. On arrival we were upgrated to a delightful suite. But the real discovery is to find a hotel in a quiet side street in the centre... More 

Was this review helpful? Yes
Lance M, Front Office Supervisor at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Riccardose, Thank you for sharing your experience at The Chatwal Hotel. I am delighted to know you had a pleasant stay with us, enjoying the hotel’s unique location in New York City’s historic theatre district. We will look forward to your next visit at The Chatwal Hotel. Sincerely, Lance Miller More 

Dallas, Texas
Level Contributor
66 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed May 10, 2012

The Chatwal is a really different experience. It’s a small boutique hotel. The rooms (mine was a Grand Deluxe) are not large, as you might expect given the prices. They are long and narrow but well appointed. The décor is modern with beige suede walls and maroon furniture. So a dark masculine feel to the room. The furniture is non... More 

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Churchill, Manitoba
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 8, 2012

Spacious rooms are one of the benchmarks of a hotel luxury, however The Chatwal emphasizes a chic style over size. You can expect a comfortable bed and pillows, high-thread count sheets, small bathroom with higher-quality amenities such as a heated toilet seat, bath robes and nice spa soaps. The hotel looked as I expected. The staff were very pleasant, helpful,... More 

Was this review helpful? Yes 2
Mission Hills, KS
Level Contributor
42 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 stars Reviewed May 5, 2012

For those of you who are loyal Starwood members, you know that a Category 7 property is an indication the hotel is one of the best Starwood has to offer. The Chatwal is a two year old property that has recently been elevated to their premier status. So the question is, "Does this hotel deserve it's new found rating?" As... More 

Was this review helpful? Yes 3
Lance M, Front Office Supervisor at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear BOLDMissionHills_KS, Thank you for sharing the details of your experience at The Chatwal Hotel. We truly value your time. I am delighted to read that you found the location of our hotel convenient for your plans. I am pleased to know that you appreciated the rooms, the décor and the customer service. Thank you for your feedback regarding the... More 

Hotel Review Summarization

What travelers say

  • Times Square(35)
  • Art deco(12)
  • Junior suite(10)
  • Very nice(6)
  • Lambs Club(5)
  • High tech(5)
  • Time square(5)
  • Great location(4)
  • Best hotel(3)
  • Room service(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities (34)
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Junior Suite (34)
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One-Bedroom Suite (41)
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Producer Suite (46)
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Restaurants and Bars (24)
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The Hotel (79)

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Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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