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The Chatwal, A Luxury Collection Hotel, New York

5.0 of 5 130 West 44th Street, New York City, NY 10036
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Certificate of Excellence 2014
The Chatwal, A Luxury Collection Hotel, New York
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The Chatwal, A Luxury Collection Hotel, New York
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730 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for The Chatwal, A Luxury Collection Hotel, New York
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chicago, illinois
Contributor
16 reviews 16 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 9, 2015

I am a frequent visitor to NYC and this hotel is the best by some distance for me. Key standouts are awesome personal service (remembering room preferences, tea kettles etc), very comfortable and high functioning rooms, excellent location and not too big a hotel. Highly recommended. Good room service and Lambs Club is a very nice restaurant also.

Was this review helpful? Yes 1
Axel_Fischer, Hotel Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear WillF from Chicago - Thank you very much for your review. We appreciate you taking the time to share your experience. Your loyalty means a lot to us and we look forward to welcoming you back soon. With best regards - AXEL FISCHER More 

San Dima
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 9, 2015

First of all, New York is just not my favorite place. Dark skyscraper canyons and massive crowds. Oh well, it is what it is. I didn't give this the top rating because, while very nice it wasn't spectacular. The rooms are elegant, expensively furnished, but the decor rather dark, with imitation (not a complaint) leather covering the closets and desks.... More 

Was this review helpful? Yes 2
Axel_Fischer, Hotel Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Dandds – thank you for taking the time and sharing your thoughts. As you pointed out – we offer a truly quintessential New York City experience ! Master Architect and Designer Thierry Despont crafted every inch of our luxury accommodation, drawing inspiration from the gifted Malletier luxury trunk designers of the 18th Century – hence the faux leather as... More 

Bath, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 9, 2015

I booked this hotel as I was looking to have a pool available. What a fantastic experience! From the moment we checked in, we were really looked after by the amazing staff - The room was fantastic, HUGE bathroom and walk in shower - all the amenities you could want. The building itself is just stunning. We ate at The... More 

Was this review helpful? Yes
Axel_Fischer, Hotel Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Applewhite097 - It sure sounds like you made the most our your stay. Thank you for sharing your experience! We hope to welcome you back some time. With best regards - Axel Fischer More 

LAX
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 5, 2015

Chatwal is a hidden gem. Most people passing by probably have no idea this small classy building is home to an amazing hotel. What’s different you might ask? First, it’s quite small, just 70 rooms, so definitely it doesn’t feel like a huge business corporate hotel. I can’t stand those Hyatt’s or W’s, there is nothing homy about them, just... More 

Was this review helpful? Yes 2
Axel_Fischer, Hotel Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Snowboarder LAX - we truly appreciate your kind review – thank you for sharing your feedback. Style and friendliness is what we excel at – and we thrive at taking care of our guest one by one. Calling us ahead of a trip to New York will only enhance our guest’s experience. It also allows us to identify your... More 

los angeles
Contributor
12 reviews 12 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 30, 2014

We stayed in this area for only the second time. The hotel's rooms are very comfortable and the breakfast in the Lamb's Club was very good on our two occasions to dine there. The streets are a bit confusing due to construction, but if you like to use the subway there are two locations close by---Bryant Park and Times Square.... More 

Was this review helpful? Yes
Axel_Fischer, Hotel Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Glenroy71 - thank you for sharing your feedback! Our central location indeed gives easy access to so many attractions and transportation options. With so many dining choices nearby we appreciate that you enjoyed our own Lambs Club so much. We look forward to welcoming you back some time. With best regards - Axel Fischer More 

Montreal
Top Contributor
78 reviews 78 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 22, 2014

After thinking "Are we at the right place?" upon approaching the rather small, heavy, landmarked doors of the Chatwal, I quickly realized, that Yes! We are at the right place indeed! Offered drink vouchers upon check in for the lounge bar (maybe due to our SPG status). Great, friendly, out going staff; we had to catch a flight, so we... More 

Was this review helpful? Yes 1
Axel_Fischer, Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Rob B, Your compliments and feedback are much appreciated. The Junior Suite is an excellent choice, and it is always a delight when a guest enjoys the special Art Deco touches in our rooms. It sounds as though you were able to explore many aspects of the hotel, from the hot tub to The Lambs Club bar. We are... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 17, 2014

Normally i dont write too much about how good a hotel is. But the service of this hotel was so outstanding that i promised to write a review. We've stayed in the Chatwal for 3 nights from the 11th till the 14th of december. It is a small very modern boutique hotel ( it was totally redone 2 years ago... More 

Was this review helpful? Yes 2
Axel_Fischer, Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Daniel F, Thank you for sharing these comments on your stay at The Chatwal. As you mention, our boutique atmosphere makes it a true pleasure to offer personalized service to our valued guests. If it was indeed a romantic weekend that brought you to Manhattan, we hope you had a wonderful and comfortable stay. We appreciate your review, and... More 

Denver, Colorado
2 reviews
5 of 5 stars Reviewed December 13, 2014 via mobile

Adrian and reception staff were incredibly helpful. So gracious and welcoming. The cocktails in the bar are amazing and the crowds do gather. I didn't eat in but heard lots of compliments on the food. The rooms are immaculate. It's expensive but most things this close to Time square are. Probably not my first choice for children only because there's... More 

Was this review helpful? Yes
Axel_Fischer, Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear j j, Thank you for your review and compliments to Adrian and the rest of our staff. We are pleased to know our location, rooms, and the cocktails from The Lambs Club Bar were to your liking. All of us at The Chatwal are looking forward to our next opportunity to serve you. Sincerely, The Chatwal, A Luxury Collection... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 12, 2014

I was here with my boyfriend for 4 nights from 5th of December. We walked into the hotel and our bags carried for us. No questions asked! We arrived in reception and our room wasn't ready. We were offered free drinks and then we were upgraded. Brilliant. The room itself was a bit of class. Large room with plenty of... More 

Was this review helpful? Yes 1
Edina, Minnesota
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed December 10, 2014

I stayed here with my husband for one night while he was in town on business. I kept asking him why he chose to stay here right near busy Times Square given all the places he could stay in the city. Wow! I was impressed. We stayed in a "suite" which was basically a king room and a studio room... More 

Was this review helpful? Yes
Axel_Fischer, Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear MinnGirl2010, Thank you for reviewing your stay at The Chatwal. It is wonderful to hear that you and your husband were pleasantly surprised by the accommodations and your suite. We wish you could have dined at Lamb’s Club, as we believe you would have enjoyed what the restaurant has to offer. Hopefully we can reserve a table for you... More 

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Additional Information about The Chatwal, A Luxury Collection Hotel, New York

Address: 130 West 44th Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Chatwal, A Luxury Collection Hotel, New York 5*
Number of rooms: 76
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Also Known As:
The Chatwal Hotel New York City
Hotel Style:
#10 Spa Hotel in New York City
#24 Romantic Hotel in New York City
#31 Luxury Hotel in New York City
#62 Business Hotel in New York City
#117 Family Hotel in New York City

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