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The Chatwal, A Luxury Collection Hotel, New York

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130 West 44th Street, New York City, NY 10036
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1 room 1 guest
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The Chatwal, A Luxury Collection Hotel, New York
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821 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (231)
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Chicago, Illinois
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Really nice, old school service in a nicely appointed, kind of quaint hotel. The service and rooms amenities are what you'd hope for at this level. Couple kind of silly highlights. 1) it's pretty quiet for the neighborhood its in which I appreciated and 2) the bathroom/shower is really great. Maybe the best shower ever. Great little place

Was this review helpful? Yes
Axel_Fischer, Hotel; M<anager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Guest - thank you for your kind words. We are glad you enjoyed our modern twist on the classic yet timeless Art Deco style created by master architect Thierry Despont. More importantly you enjoyed the peace and quiet we offer here in the heart of the exciting Theater District. Last but not least - and not silly by any... More 

Baltimore
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Returned for a second visit to The Chatwal within a three month time frame, this time in celebration of our 10th wedding anniversary. Tammy Yu, guest relations manager, went above and beyond to make sure that we were well taken care of. Special touches included a hand written note from the vice president welcoming us "home", chilled champagne awaiting our... More 

Was this review helpful? Yes
Axel_Fischer, Hotel Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Guest - We greatly appreciate you taking the time to submit your review. Having Tammy on our team is a true privilege and I could not be prouder that you recognize her this way. Thank you! We are glad you enjoyed your stay throughout and that you were also able to experience our wonderful Red Door Spa. We look... More 

Munich, Germany
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spent three nights at the chateau in August. First of all the location is top!! The rooms are great, quite ( for being in the middle of Times Square the are outstanding) and very well appointed. The bell staff as well as front desk went out of their way to assist in every way. And the restaurant served great... More 

Was this review helpful? Yes 1
Axel_Fischer, Hotel Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Guest - Thank you for your wonderful review. We have been called many wonderful names from Gem to Oasis. We will gladly add "Chateau" to the list ! On that note we will be even more delighted to welcome you back! With warmest regards - Axel Fischer More 

Boston, Massachusetts
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has a very boutique-type feel. You do have access to butler service and quick-to-respond concierge. The room was very clean, but slight signs of age (chipped furniture, etc - nothing horrible). Service was excellent. The location was really great - less than 1 block from Times Sq and the Theater District. Don't expect a great view from here... More 

Was this review helpful? Yes
Axel_Fischer, Hotel Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Guest, Thank you very much for taking the time to share your experience We are delighted that you enjoyed your stay. Please know that we are working diligently to maintain the hotel at the highest level. Being that we just opened in 2010 we are starting to refresh our rooms gradually. We are of course disappointed that your noticed... More 

New York City, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed one night at the Chatwal for my girlfriend's birthday. After booking I was asked if I was celebrating a special occasion, and Tammy helped ensure a great experience. I was informed that I had been upgraded to a suite with a terrace. The room was beautiful, all interior decor reminiscent of the 1920's. The best part of the stay... More 

Was this review helpful? Yes 1
Axel_Fischer, Hotel Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Guest - the beauty of leaving is the opportunity of fond memories and sharing them. With that we thank you for your review on TripAdvisor. Myself, our Guest Relations Manager Tammy Yu and the entire team here at The Chatwal are delighted to hear that we made your stay a memorable one. With or without a special occasion to... More 

San Francisco, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very small intimate luxury hotel. Came here for five nights to see plays and experience other New York highlights. The Chatwal is amazing from the doorman at the front to the quietness of the hotel and the rooms and special terraces that are attached to some of the rooms. Very luxurious. Very cool bar on the second floor with a... More 

Was this review helpful? Yes 2
Axel_Fischer, Hotel Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Guest - thank you for your kind review. We are delighted that you enjoyed our landscaped terrace suites so much. We hope to welcome you back soon. With warmest regards - Axel Fischer More 

london
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We checked in at 1 o'clock in the morning after our flight to London got delayed. We booked through hotwire requesting five star hotels in the Times Square area. We were unfortunate to have been allocated this hotel. The room had a tiny window which overlooks the back of the filthy block To add insult to injury we found the... More 

Was this review helpful? Yes 3
Axel_Fischer, Hotel Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Guest - we are of course very disappointed about your review and creative verbiage chosen to describe rooms that receive so much overwhelming praise from our guests. The southern facing rooms are indeed exposed to a neighboring brick wall building. The proximity is not ideal. It is the result of our exciting location in the heart of Manhattan's theater... More 

Geneva, Switzerland
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Ideally situated in the heart of Time Square, this hotel is very nice. Pluses: Very good staff Nice rooms, modern and well equipped, but on the small side as you would expect in NY. Small terrace on some rooms (for us smokers...) Delicious breakfast Minuses: Room not ready at 5pm Nothing works, toilet flush needed maintenance (embarrassing) bath tub not... More 

Was this review helpful? Yes
Thibodaux
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Upgraded to a Junior Suite upon arrival, entire staff very attentive, helpful, personable, room very modern, great bar with live music, restaurant is outstanding, spa is very small but offers many services. Only complaint is lower level rooms are noisy.

Was this review helpful? Yes
Seattle, Washington
1 review
5 of 5 stars Reviewed 3 weeks ago

I've stayed at the Chatwal a few times on business. I've been trying to find a new hotel replacement for my previous favorite. The hotel has a very cool retro vibe, taking you back to the 1920's or 1930's with their decor. My room was larger than a typical NY hotel room, and the overall rating of the room was... More 

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Hotel Review Summarization

What travelers say

  • Times Square(35)
  • Art deco(12)
  • Junior suite(10)
  • Very nice(6)
  • Lambs Club(5)
  • High tech(5)
  • Time square(5)
  • Great location(4)
  • Best hotel(3)
  • Room service(3)
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Amenities (34)
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Junior Suite (34)
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One-Bedroom Suite (41)
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Producer Suite (46)
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The Hotel (79)

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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