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The Chatwal, A Luxury Collection Hotel, New York

5.0 of 5 130 West 44th Street, New York City, NY 10036
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#39 of 453 Hotels in New York City
652 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
The Chatwal, A Luxury Collection Hotel, New York
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The Chatwal, A Luxury Collection Hotel, New York
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652 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Silicon Valley, CA
Top Contributor
53 reviews 53 reviews
32 hotel reviews
65 helpful votes 65 helpful votes
1 of 5 stars Reviewed yesterday NEW

We concur with the other extremely negative recent review of the ChatWal, or as we now call it, the ChatHole. Except we paid $900 per night for absolutely no service. We made our reservations 4 weeks ahead, and emailed & called the concierge to get us theater tickets, since they said, they would do anything to make our stay a... More

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Prince George, Canada
Top Contributor
72 reviews 72 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

What a great stay we had! 5 nights of sheer luxury. The rooms are smaller, but equipped perfectly. The bathrooms, and especially the shower are fantastic and the amenities are perfect. The staff are very friendly and helpful. Can't wait to go back!

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Newport Beach, California
1 review
1 of 5 stars Reviewed 4 days ago NEW

I've rated this hotel only one star, mainly because it touts itself so highly and our resulting stay was so dismal. Mind you, if we had received the accommodations and service that we received at The Chatwal, at a Holiday Inn, for maybe ONE FIFTH the price, we would have been fine with it. The Chatwal would have you believe... More

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Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My husband and I travel to NYC once a year without our daughters. We always stay in a different luxury hotel (setai now langham last year - awesome). We chose the chatwal for sept 19 3 night weekend. Recent Starwood luxury collection stay was june family trip to Phoenician's canyon suites in Arizona (heavenly). The chatwal is for those who... More

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Perth, Australia
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Quite simply one of the best hotels I have stayed at anywhere. The Art Deco- themed surroundings and excellent location (Time Square / theatres ) are surpassed only by the personal service afforded especially by Mr Andeliz and his concierge team. I make an unqualified recommendation of them and the hotel.

Was this review helpful? Yes 1
Axel_Fischer, Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

We greatly appreciate your kind words about your recent stay at The Chatwal. It's an honor to be held in such high regard, and it's always a pleasure to host a guest who appreciates the unique architecture and decor of our classic New York hotel. We will be sure to pass along your compliments to Mr. Andeliz and the rest... More

Dallas, Texas
Senior Contributor
49 reviews 49 reviews
3 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

We LOVE the Chatwal. Firstly, its location is unbeatable if you are visiting New York to see Broadway shows, or if you need to be near Times Square for any other reason. It was such a nice feeling to walk a half a block off the insanity of Times Square and enter a relaxed, luxurious oasis. The rooms are beautifully... More

Was this review helpful? Yes 1
Axel_Fischer, Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Thank you for your thoughtful review of your recent stay at The Chatwal. It was lovely to have you as a guest, and we're thrilled that every part of your stay surpassed your expectations. We appreciate your comments about our intuitive housekeeping staff, and are so pleased that you felt personally catered to. It's wonderful to hear that you have... More

Cleveland, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had high expectations. All exceeded. Have been to NYC many many times.. This was best trip ever and Chatwal a big reason. Wonderful in every way- people, service, atmosphere, overall experience. Will return again and again. Enjoyed ourselves so much :)

Was this review helpful? Yes 1
Plano, Texas, United States
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

We have just returned from a wonderful visit in NYC, The Chatwal is a wonderful hotel. Service was excellent, Everyone was so polite, kind and helpful. The Lamb's Club and Bar is a welcoming end to an evening. This hotel is quite and located about a block or two off Time's Square and close to all the shows. Elegant, outstanding... More

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Axel_Fischer, Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Thank you for sharing your review of your recent visit to The Chatwal. It sound like you found much to enjoy and we're very happy to hear that our staff was able to make such a positive impression. We offer the perfect combination of central location and peaceful retreat -- you're never more than blocks from some of New York's... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We love staying at the Chatwal when in NYC specifically to see shows. The location is great if you want to be near Times Square. Easy walk anywhere. It is an elegant and cozy hotel and the service is outstanding! Titus worked with me ahead of time to get the right room configuration for our four rooms for all my... More

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Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Open your mind and imagine Starwood, Westin and that rattling list of properties you would never stay at have nothing to do with this property. The Chatwal Hotel reminds of a few perfect small hotels I love in Paris like The Montaigne. Having made the rounds this summer to no less than 17 hotels in Manhattan in the quest for... More

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Axel_Fischer, General Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

We'd like to thank you for taking the time to share all of your kind words about your recent stay at The Chatwal. We understand that our guests have an abundance of options around Manhattan, which why we strive to offer the perfect, luxurious getaway in the heart of the city. From charming Art Deco details to cozy nights at... More

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Additional Information about The Chatwal, A Luxury Collection Hotel, New York

Address: 130 West 44th Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Chatwal, A Luxury Collection Hotel, New York 5*
Number of rooms: 76
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Also Known As:
The Chatwal Hotel New York City

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