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The Chatwal, A Luxury Collection Hotel, New York

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130 West 44th Street, New York City, NY 10036
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The Chatwal, A Luxury Collection Hotel, New York
The Chatwal, A Luxury Collection Hotel, New York
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901 Reviews from our TripAdvisor Community

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Clitheroe, United Kingdom
Level Contributor
201 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Absolutely faultless the ambiance and decor of art deco period. The staff where more than helpful and the concierge could arrange anything you could wish for. The room was very spacious and had a small balcony bi cold for this when we went! The bathrooms are fabulous with a fancy toilet and a tv in the mirror! The restaurant was... More 

Helpful?
Thank AMD805
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I love this hotel. American Express Platinum has a group of hotels that it calls Fine Hotels and Resorts (FHR). I have always had great experiences at these properties. FHR includes the Chatwal in New York. I had a king room on the 8th floor. The space was beautifully designed, and the closet was particularly well-laid out. The bathroom had... More 

Helpful?
Thank CraigwhDC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

What a lovely hotel. I have stayed at the Chatwal quite a few times, and every time they look after me. Travelling quite a lot, there are many important things to me, and The Chatwal delivers: great shower, quality bed linen and pillows, cleanliness of hotel and rooms, friendliness of staff, attention to detail, and when needed assistance.

Helpful?
Thank jasonpbutler
Axel_Fischer, Hotel Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Guest - we are delighted that you have found a home when travelling to New York City. Thank you for your review! With warmest regards - Axel Fischer, Hotel Manager. More 

Buffalo, New York
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were on a one night overnight in NY for a conference my husband attended. My goal was to relax in the room, enjoy the pool and do a small bit of shopping. All was accomplished! The rooms are beautiful, very clean -- the bathrooms great.

Helpful?
Thank Areti0306
Axel_Fischer, Hotel Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Guest - Thank you very much for your kind review. We are glad to hear that you had a relaxing stay here in the heart of the city. We look forward to your return. With warmest regards - Axel Fischer, Hotel Manager. More 

Washington, DC
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great high-end fixtures, extremely clean and some of the best staff I've experienced. Also a great location if you are in midtown for work or vacation. Also - to make it worth the price take advantage of the butler service. They were great! Some of the rooms have a pretty terrible view and connecting rooms as always can be a... More 

Helpful?
Thank Drew1227
Axel_Fischer, Hotel Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Guest - thank you for your review. We truly appreciate your feedback. As you pointed out - half of our rooms face north overlooking 44th Street, amongst them our Grand Deluxe rooms, the spacious Junior Suites and of course our specialty suites with their beautifully landscaped terraces. While the southern rooms may not offer a view, they are exceptionally... More 

London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I almost don't want to tell anyone about this absolute gem But on the principle that I go to NY like four or five times per year then : it's only fair ! Apart from the fantastically convenient location From the warm on sidewalk reception to the so efficient and warm greeters through the reception, the bar, the restaurant and... More 

Helpful?
Thank Andrew O
Axel_Fischer, Hotel Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Guest - what a wonderful review. Thank you so much for taking the time and sharing your thoughts. Mr. Verma ensured that your praise for Gary (Reg/Reginald) was shared with the entire team! We look forward to your return. With warmest regards - Axel Fischer, Hotel Manager. More 

Amsterdam, The Netherlands
Level Contributor
110 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Loved the hotel because of it's history and nice atmosphere. I personally do not like the Timeshare area (forgot how it was till we booked there) so I would not go there again. However, we did have a wonderful stay and staff were all very helpful and friendly, except for one blond lady at breakfast... But ok not all of... More 

Helpful?
Thank OurCoolFamilyofSix
Axel_Fischer, Hotel Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Guest - Thank you for your kind and balanced review. While we appreciate your praise for our team, please know that it is indeed our expectation that all us are here to pamper our guests - and with that in mind we have immediately addressed your concern regarding your breakfast experience. Hopefully we can welcome you back some time.... More 

Dallas
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The Chatwal offers a comfortable, quiet escape from the lights and noise of Times Square, yet is in such close proximity. The rooms are great - TVs in the bathroom mirrors, Asprey amenities, tablets to control lighting/temperature and ample, thoughtful space to hang clothing. The junior suite is a nice upgrade - which includes a sofa/sitting area (and much larger... More 

Helpful?
Thank 3_Kiddos_in_Tow
Axel_Fischer, Hotel Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Guest - than you so much for sharing your experience. We are delighted that you found your oasis in the heart of the Theatre District. With warmest regards - Axel Fischer, Hotel Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Chatwal, is the definition of over-the-top luxury hotel. No I didn't win the billion-dollar Powerball jackpot, but I have dreamed of what would I do with all that money. And I don't have a deep pocket, but I'm travel enthusiast, and a sucker for luxurious accommodations- as much as I can afford. At the Chatwal, I had the pleasure... More 

Helpful?
Thank sari A
Axel_Fischer, Hotel Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Guest - we greatly appreciate you taking the time for such a wonderful review - and are delighted that it was all worth it! We are also happy to report that our Suites are being gradually equipped with in-room coffeemakers - so please reach out to me directly when planning your next visit to New York and I will... More 

Mechanicsburg, PA
Level Contributor
107 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Having stayed at many SPG Category 7 properties using points as an SPG Gold Preferred member, we are used to receiving exceptional service and upgrades. Although The Chatwal upgraded us from the standard queen room to the deluxe King, the room was a major disappointment. It was small, no view, with stained carpet complete with barking dogs in another room... More 

Helpful?
2 Thank SeaColonySue
Axel_Fischer, Hotel Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Guest - please accept my sincere apologies for the condition of your room. A stained carpet is not acceptable. This is of course not up to our standard and we have immediately treated this room. Our deep pile carpet also tends to show some shading when walked on and our team makes every effort to present an even look... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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