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All 451 New York City hotels

The Chatwal, A Luxury Collection Hotel, New York

5.0 of 5 Hotel   |   130 West 44th Street, New York City, NY 10036 (Manhattan)
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89%
Ranked #42 of 451 hotels in New York City
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Donna H San Francisco, California
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614 people have reviewed this hotel

Traveler rating
    463
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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English first
San Francisco, California
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

This was a most disappointing experience. That said, I will say that the staff are all very friendly and do their utmost...to an extent. The hotel now has a policy that they put a hold on $200/day to cover incidentals. This tripped my fraud control on my VISA account, which was shut down, and it took an hour to resolve... More

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1 review
5 of 5 stars Reviewed 4 days ago NEW

Haven't had such a good feeling about a hotel in a long time. The amount and detail of personal attention was impressive. We felt so well taken care of. We staued in two connected doors with our 3 children and will certainly be back soon. If anybody has doubts about a stay here with small children I can only recommend... More

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Warren, Ohio
Top Contributor
61 reviews 61 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This lovely boutique Hotel is located just steps away from Times Square, but once you step inside the hustle and bustle soon fades away. The staff is excellent, pleasant and helpful; everyone from the front door to the bar/dining area to the concierge staff and front desk! Everyone truly tries to make you feel special as a guest there. The... More

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Castro Valley, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

After this experience, we will never stay any place else. We had booked a room with king bed, etc., but upon arrival we were upgraded to a suite with separate sitting room and two bathrooms. What's not to like?

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Houston, Texas, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Brandon Short and his staff made my weekend birthday get away in New York the best ! My dearest friend Windy and I shared a double suite with a terrace and the service was excellent! Clean, courteous, in the heart of everything stylish and very luxurious! Great eating recommendations, timely 24 hour service including chocolates, fruit and bubbles! Mirrored restrooms... More

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Washington DC
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The Pro's When we arrived on Friday, our room was not ready so they checked our luggage. By 3:30 we had not heard anything so we called and were told our room was ready. When we returned we were greeted by name and they said "we would like to upgrade you to a suite, but we see in our notes... More

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Iowa Park, Texas
1 review
4 of 5 stars Reviewed 1 week ago

This hotel was a very nice surprise. Loved the customer service, anything we needed they were on top of it. They were always smiling and happy to help. Bathroom was very nice with the awesome heated toilet seat and the pillows on bed were very nice. Bed was just a little hard for me but I slept fine. The bar... More

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London, England, United Kingdom
Top Contributor
53 reviews 53 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We are regular visitors to New York and have to confess to being generally underwhelmed by the service in even the 'best' hotels. The Chatwal was a refreshing change as the service was excellent from the date of our arrival until the moment we left. Whilst we didn't make use of many of the services the hotel has to offer,... More

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Axel_Fischer, Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Ian E, Thank you for reviewing your recent stay at The Chatwal. It was our pleasure to provide a "refreshing change" to the typical New York City hospitality experience. Friendly, professional service has long been a hallmark of our hotel, and you can expect the same check-in-to-checkout care and attention each time you return. Next time you find yourself... More

Top Contributor
60 reviews 60 reviews
27 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I frequent Broadway and try to make mini vacations out of our visit. We recently spent 2 nights at The Chatwa,based on reviews found on TripAdvisor. the surprises began when we arrived at the very unassuming front door. We were met with a smile, and the smiles continued for the 2 nights we were there. Service was... More

Was this review helpful? Yes 1
Johannesburg, South Africa
Senior Contributor
46 reviews 46 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We felt so special when we were told at check in that the Director of sales would like to welcome us we knew we had made right decision to stay at the Chatwal on our way home. We had stayed at one of SPG properties in New York on our arrival to New York 3 weeks prior. The rooms are... More

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Axel_Fischer, Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Farhana H, Thank you for taking the time to share a review of your stay at The Chatwal. It sounds as though you enjoyed much of what makes our hotel special, including our convenient Midtown location, signature sophistication, and exceptional service. We regret, however, that the feeling of being pampered and concierge experiences do not reflect our typical high... More

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Additional Information about The Chatwal, A Luxury Collection Hotel, New York

Address: 130 West 44th Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Chatwal, A Luxury Collection Hotel, New York 5*
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Also Known As:
The Chatwal Hotel New York City

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#11 Spa Hotel in New York City #17 Romantic Hotel in New York City #30 Luxury Hotel in New York City #110 Business Hotel in New York City #135 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
The Chatwal, A Luxury Collection Hotel, New York.Once home to the prestigious Lambs Club, this Stanford White designed landmark was reborn as The Chatwal in 2010. Fusing Art Deco style with Manhattan’s signature sophistication, The Chatwal has reinterpreted the elegance and glamour of classic New York City.Offering 76 guest rooms, inclusive of 27 suites, The Chatwal features a current pool, 24 hour fitness center and is home to The Red Door Spa by Elizabeth Arden. Guests are invited to enjoy celebrated “Iron Chef” Geoffrey Zakarian’s Lambs Club Restaurant, featuring modern American Cuisine. Wireless internet access and butler service is complimentary to all guest rooms. ... more   less 
Number of rooms
76

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