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The Chatwal, A Luxury Collection Hotel, New York

5.0 of 5 130 West 44th Street, New York City, NY 10036
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Certificate of Excellence 2014
The Chatwal, A Luxury Collection Hotel, New York
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The Chatwal, A Luxury Collection Hotel, New York
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682 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Belfast, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

A great hotel , with professional staff,meticulously clean, with every, every modern convenience. (Check out the japanese toilets) The staff are a wee bit ott for us Irish, but catered for every whim. Great concierge, with good advice on what to see and do in a short visit. The rooms are top class, and security perfect. Hard to find something... More

Was this review helpful? Yes 1
Axel_Fischer, Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear SalmonFisher09, Thank you for choosing the Chatwal for your New York City trip. As an international traveler, we are pleased to know our concierge offered good advice and the accommodations met your every need. With the exception of the noise outside, which is unfortunately out of our control, it sounds as though you enjoyed your stay. If you plan... More

New York City, New York
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

First stay, and while I prefer it to the W and Westin nearby, the Chatwal is not exactly a true luxury option. Rooms are relatively small and not quite as plush, but it does have a rare combination of modern rooms (TV in the bathroom!) and old-style service. Lamb's Club / room service is actually edible (if not great) food... More

Was this review helpful? Yes
Axel_Fischer, Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear iotm23, Your comments on your recent stay are much appreciated. We strive to offer the modern amenities our guests desire with the personalized service that our hotel’s history embodies. It is wonderful that you noted these efforts. However, we regret to hear your SPG status was not properly acknowledged. We have made a note of this lapse in service... More

Contributor
15 reviews 15 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a nice, modern hotel. The room was clean, but the bed was a Murphy bed. Hardly what I call "luxury". The service was excellent. The staff was friendly and helpful, especially the doorman, Ali. Priceline rated this hotel as 4 out of 5 stars, so it was priced as such. Not worth the price. We've stayed at much... More

Was this review helpful? Yes 1
Axel_Fischer, Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear catlkh, Thank you for submitting a few thoughts on your stay. We regret to hear that your stay did not meet your expectations. Please know that our staff will do everything possible to rearrange your accommodations if your room is not to your liking. We sincerely hope that the staff service and other areas of our hotel helped to... More

Niceville, Florida
Top Contributor
88 reviews 88 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Greeted warmly at check in. Upgraded through AmEx FHR. Very happy with room size and amenities. Great breakfast at Lambs Club. Nice, spacious bar on 2nd level with very attentive staff. I think this is probably a perfect location for folks that want to be in the "middle of the action." Steps away from Times Square and in the Theatre... More

Was this review helpful? Yes
Axel_Fischer, Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Derek J, Thank you for your review. It is wonderful to hear that you enjoyed the location, room, and dining and bar experience at The Lambs Club. It was a pleasure to accommodate you, and we hope to have an opportunity to serve you again someday. Sincerely, The Chatwal, A Luxury Collection Hotel, New York More

Fairfax, Virginia
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I honestly can not think of anything negative about this beautiful, full service, they-thought-of-everything hotel. The service is impeccable. The concierge is there to please you with suggestions for things to do and places to go (and I realize that's not very difficult in NYC). The butler service is excellent - they are always there to help. The accommodations are... More

Was this review helpful? Yes 1
Axel_Fischer, Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear RobbCMU, We appreciate you taking the time to share feedback on your recent stay at the Chatwal. Your kind words are lovely to read, and we are glad to have provided you with a thoroughly satisfying experience. We hope to offer you another quiet and luxurious experience if you return to the area someday. Sincerely, The Chatwal, A Luxury... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My Mom and I stayed here in April 2014 and it exceeded our expectations! We were upgraded from a Grand Deluxe Room to a suite, which was fantastic. The rooms have been recently renovated with a modern design. The bathrooms were clean and there was great attention to detail (including the heated toilet seat!); the beds were comfortable with soft... More

Was this review helpful? Yes 1
Axel_Fischer, Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Lindsey F, Thank you for your kind review. It is wonderful to hear that you found The Chatwal to be a quiet, modern hotel that is close to the action. We are happy to have provided the accommodations for your New York City getaway. Please keep us in mind for future visits. Sincerely, The Chatwal, A Luxury Collection Hotel,... More

allentown,pa
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

2nd stay at the Chatwal. Can't beat the location for an ultra special dinner/movie/hotel experience. The service staff is fantastic, the rooms are beautiful (best toilets on the planet), and the fact that you're 200 feet from the heart of Times Square and the Theater District is fantastic.

Was this review helpful? Yes 1
Axel_Fischer, Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear JBS27allentown, Thank you for your continued loyalty to The Chatwal. We are pleased to hear you enjoyed the location, staff service, and accommodations. We hope to be your hotel of choice if you make a return visit. Sincerely, The Chatwal, A Luxury Collection Hotel, New York More

Miami
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Me and my wife wanted a quick trip to New York, to catch a good show, enjoy of some good restaurants and just have some fun. I manage Forest Travel Agency, a Luxury Travel Agency based in Miami, so you can assume I have traveled extensively and stayed at some of the world's best hotels, and I have to say... More

Was this review helpful? Yes
Sydney, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for 3 nights with my mum in November 2014. It was our first trip to NYC and I used trip advisor to help me choose a hotel, so I am now sharing my experience. We arrived at around 3am and were taken straight to our room. All of our expectations were met in terms of... More

Was this review helpful? Yes 1
Axel_Fischer, Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Jaffame, We appreciate that you took the time to submit feedback on your recent stay at The Chatwal. We are pleased to hear the room and bathroom in particular made your stay more memorable. Our concierge staff is indeed full of helpful knowledge, and we hope that this led to an overall pleasant trip to New York City. Your... More

Austin, Texas
Top Contributor
158 reviews 158 reviews
28 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I decided to try The Chatwal for a change of pace in NYC. What a great decision. I booked one of the suites and it was over the top spectacular. The staff is attentive but not too attentive and the atmosphere is warm and hospitable. Very sophisticated vibe. Will definitely be back. Hard to catch a taxi out front especially... More

Was this review helpful? Yes 1
Axel_Fischer, Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Jerry C, Thank you for choosing the Chatwal for your recent trip. The suites are wonderful choices, and we are delighted that yours was to your liking. We look forward to your return stay and the opportunity to accommodate you again. Sincerely, The Chatwal, A Luxury Collection Hotel, New York More

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Additional Information about The Chatwal, A Luxury Collection Hotel, New York

Address: 130 West 44th Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Chatwal, A Luxury Collection Hotel, New York 5*
Number of rooms: 76
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Also Known As:
The Chatwal Hotel New York City

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