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All 451 New York City hotels

The Chatwal, A Luxury Collection Hotel, New York

5.0 of 5 Hotel   |   130 West 44th Street, New York City, NY 10036 (Manhattan)
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89%
Ranked #44 of 451 hotels in New York City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
William W Castro Valley, California
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614 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
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English first
Castro Valley, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

After this experience, we will never stay any place else. We had booked a room with king bed, etc., but upon arrival we were upgraded to a suite with separate sitting room and two bathrooms. What's not to like?

Was this review helpful? Yes
Houston, Texas, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

Brandon Short and his staff made my weekend birthday get away in New York the best ! My dearest friend Windy and I shared a double suite with a terrace and the service was excellent! Clean, courteous, in the heart of everything stylish and very luxurious! Great eating recommendations, timely 24 hour service including chocolates, fruit and bubbles! Mirrored restrooms... More

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Washington DC
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Pro's When we arrived on Friday, our room was not ready so they checked our luggage. By 3:30 we had not heard anything so we called and were told our room was ready. When we returned we were greeted by name and they said "we would like to upgrade you to a suite, but we see in our notes... More

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Iowa Park, Texas
1 review
4 of 5 stars Reviewed 4 days ago NEW

This hotel was a very nice surprise. Loved the customer service, anything we needed they were on top of it. They were always smiling and happy to help. Bathroom was very nice with the awesome heated toilet seat and the pillows on bed were very nice. Bed was just a little hard for me but I slept fine. The bar... More

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London, England, United Kingdom
Top Contributor
53 reviews 53 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We are regular visitors to New York and have to confess to being generally underwhelmed by the service in even the 'best' hotels. The Chatwal was a refreshing change as the service was excellent from the date of our arrival until the moment we left. Whilst we didn't make use of many of the services the hotel has to offer,... More

Was this review helpful? Yes 1
Top Contributor
59 reviews 59 reviews
27 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I frequent Broadway and try to make mini vacations out of our visit. We recently spent 2 nights at The Chatwa,based on reviews found on TripAdvisor. the surprises began when we arrived at the very unassuming front door. We were met with a smile, and the smiles continued for the 2 nights we were there. Service was... More

Was this review helpful? Yes 1
Johannesburg, South Africa
Senior Contributor
46 reviews 46 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We felt so special when we were told at check in that the Director of sales would like to welcome us we knew we had made right decision to stay at the Chatwal on our way home. We had stayed at one of SPG properties in New York on our arrival to New York 3 weeks prior. The rooms are... More

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Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 3 nites two weekends ago, and just stayed overnight this past Saturday. I can't say enough what a wonderful hotel this is. Boutique, "retro" ambience befitting its location in Time Square. The moment you step in, everyone, I mean every staff member greets you, smiles at you, and will do everything to help you. I wanted 11 o'clock... More

Was this review helpful? Yes 1
Axel_Fischer, Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear JustsayingJoe, Thank you for taking the time to review your recent experiences at The Chatwal. We are so delighted that you had an opportunity to stay twice in two weeks, and it was our pleasure to assist with Broadway tickets. We hope you enjoyed both shows. Just as our decor recalls a bygone era, so too does our service.... More

Longmeadow, Massachusetts
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've just stayed at the Chatwal for the second time and once again had a wonderful experience! The boutique hotel looks un-assuming from the exterior, but don't let this fool you. You'll be greeted by the bellman who will remember you by name. You'll then walk up the stairs to a fabulously renovated hotel lobby, lounge, restaurant and bar, refurbished... More

Was this review helpful? Yes 1
Axel_Fischer, Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Mellie007, Thank you for your review. We are thankful to have had the opportunity to welcome you back for a second time, and it's great to know you had a "wonderful experience." We always love to see a familiar face, and you can expect the same warm greeting from our staff with each return stay. Your kind words about... More

sydney
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I don't mind paying for overpriced hotel rooms that you can't swing a cat in as long as the staff can treat you with some level of respect. Most of the staff fail to greet you and treat you like you're doing them a favour by being in their hotel. Again you can live that but what I can't live... More

Was this review helpful? Yes 3
Axel_Fischer, Hotel Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Rafrafa, We are obviously disappointed about your review and have contacted you directly hoping for some clarification as well as an opportunity to personally apologize for your experience. As pointed out by many fellow travelers - our staff is by far our greatest asset and any lapse of care for our guests is highly untypical. I am sorry that... More

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Additional Information about The Chatwal, A Luxury Collection Hotel, New York

Address: 130 West 44th Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Chatwal, A Luxury Collection Hotel, New York 5*
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Also Known As:
The Chatwal Hotel New York City

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#11 Spa Hotel in New York City #17 Romantic Hotel in New York City #32 Luxury Hotel in New York City #110 Business Hotel in New York City #145 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
The Chatwal, A Luxury Collection Hotel, New York.Once home to the prestigious Lambs Club, this Stanford White designed landmark was reborn as The Chatwal in 2010. Fusing Art Deco style with Manhattan’s signature sophistication, The Chatwal has reinterpreted the elegance and glamour of classic New York City.Offering 76 guest rooms, inclusive of 27 suites, The Chatwal features a current pool, 24 hour fitness center and is home to The Red Door Spa by Elizabeth Arden. Guests are invited to enjoy celebrated “Iron Chef” Geoffrey Zakarian’s Lambs Club Restaurant, featuring modern American Cuisine. Wireless internet access and butler service is complimentary to all guest rooms. ... more   less 
Number of rooms
76

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