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Hilton New York Fashion District

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152 West 26th Street, New York City, NY 10001
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Hilton New York Fashion District
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Hilton New York Fashion District
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2,272 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton New York Fashion District
See the most recent reviews
Irvine, California
Top Contributor
166 reviews 166 reviews
113 hotel reviews
160 helpful votes 160 helpful votes
4 of 5 stars Reviewed April 20, 2012

We generally had a good stay at this hotel. It is located near Penn Station and many sights. Aside from one person in the restaurant, we generally found the hotel staff to be helpful. Although our room was small, as is often the case in New York, it was well-organized and clean. We had significant problems with noise during our... More 

Was this review helpful? Yes 1
HiltonNYFashion, Guest Relations Manager at Hilton New York Fashion District, responded to this review

First and foremost, thank you for this detailed review of your most recent stay with us. Our management and staff always put guests first and have always strived to provide a perfect experience for all our guests. We do have the automatic sensor light in the bathroom and it can be manually operated as well. I do apologize it was... More 

Webster, New York, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 19, 2012

I stayed here with a group of 29 for a college competition. Great location, right around the corner from FIT and MSG and a quick ten minute walk to Times Square and Union Square/Flatiron. The staff was extremely helpful. All of our rooms were not read upon our arrival but they allowed us to use the bathroom to get ready,... More 

Was this review helpful? Yes 1
HiltonNYFashion, Guest Relations Manager at Hilton New York Fashion District, responded to this review

First and foremost, thank you for this detailed review of your most recent stay with us. We know you have many choices when staying in New York City so we thank you for choosing Hilton New York Fashion District. I will definitely share your awesome comments about our hotel staffs with everyone especially Luidin! Please do not hesitate to contact... More 

New York City, New York
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 19, 2012

The best overall hotel I have ever stayed in! Nice clean hotel with outstanding staff that was very acccommodating, friendly, efficient, happy ... every one of them from the bell hop to the front desk (Kathy is the best!), to the restaurant staff. They all made my stay very enjoyable and I will be going to New York quite often... More 

Was this review helpful? Yes 2
HiltonNYFashion, Guest Relations Manager at Hilton New York Fashion District, responded to this review

Thank you for writing a review of our hotel. Our management and staff always put guests first and have always strived to provide a perfect experience for all our guests. I will certainly share your comment with all the front office team members! We know you have many choices when staying in New York City so we thank you for... More 

chicago
Top Contributor
95 reviews 95 reviews
26 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed April 13, 2012

This wouldn't have been my first choice, but I couldn't crack the $300 barrier and this came up at $220 for a room with two doubles. The hotel was fancier than the similarly located big name chain Fairfield Inn (called Chelsea). Similar in lots of ways. immaculate, spacious enough for New York, quite enough and comfortable. No breakfast included but... More 

Was this review helpful? Yes 1
HiltonNYFashion, Guest Relations Manager at Hilton New York Fashion District, responded to this review

Thank you for your response and feedback! For security purposes, we have a room key swipe system in the elevator in order to go up to guest's room. We know you have many choices when staying in New York City so we thank you for choosing Hilton New York Fashion District. Please let me know the next time you are... More 

Staunton, Virginia, United States
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 12, 2012

Disappointment #1: I reserved a late check in, knowing that our train was scheduled to arrive after 9 pm. Once I realized the train would be much later, I called the hotel, around 5 pm, to alert them and specifically requested that they not release my room, even though it would be after 11 or even midnight or 1 am... More 

Was this review helpful? Yes 3
HiltonNYFashion, Guest Relations Manager at Hilton New York Fashion District, responded to this review

Thank you for taking the time to share your feedback. Let me just begin by apologizing. Your experience leaves me feeling just terrible since every guest is important to us. I am so very sorry to read that your impression of our hotel was not a positive one. While we make every effort to accommodate all of our guests’ requests;... More 

The Netherlands
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 11, 2012

Great location in Chelsea, very close to the Flatiron district. Room was very clean and modern, but on the small side and noisy. We stayed on the 9th floor on the street side and especially at night there was lots of noise from traffic. It woke me up several times, but other than this I have no complaints. Very friendly... More 

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Tampa, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 10, 2012

Overall we had a great stay. As a Hilton Honors Diamond member, I have stayed at many Hiltons across the country and this one is top-notch. The location was excellent. Breakfast service in the RARE restaurant each morning was fast and exceptionally friendly. One reason this Hilton appealed to us over others in the city was the rooftop bar. We... More 

Was this review helpful? Yes 2
HiltonNYFashion, Guest Relations Manager at Hilton New York Fashion District, responded to this review

Thank you for taking the time to share your comments. We apologize for the inconveniences you experienced during your stay with us. I have passed on your comments to our General Manager to discuss this matter. We would love an opportunity to welcome you back and deliver the level of accommodations you have every right to expect from Hilton New... More 

Philadelphia
Top Contributor
64 reviews 64 reviews
63 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed April 10, 2012

The hotel is a good choice if you are attending an event at Madison Square Garden or need to be close to Penn Station. I had a room with two double beds that I found to be quite compact, even by NYC standards. Very comfortable beds, nice wall mounted flat screen. Our mini-bar was not cold and since they charge... More 

Was this review helpful? Yes
HiltonNYFashion, Guest Relations Manager at Hilton New York Fashion District, responded to this review

Thank you for taking the time to share your feedback. Please accept my sincere apology for the inconvenience you experienced with minibar while staying with us. It is very unusual and unlike us to have any of our guests experience the type of service you encountered. My engineering team has looked into minibar refrigerator in that condition and have taken... More 

Helsinki, Finland
Top Contributor
80 reviews 80 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 10, 2012

I had booked a queen size room but got an upgrade to king size upon check-in. I had stayed in Hilton on 35th St. in last August so I kind of knew what to expect: perfect location and good quality. Slept like a baby in that comfy bed on a 6th floor with a view to a 26th St. Room... More 

Was this review helpful? Yes 1
HiltonNYFashion, Guest Relations Manager at Hilton New York Fashion District, responded to this review

Thank you for this great response and feedback! RARE rooftop bar often get compliments on wonderful view and cocktails. We know you have many choices when staying in New York City so we thank you for choosing Hilton New York Fashion District. Please let me know the next time you are planning a visit to NYC so that I can... More 

Gothenburg, Sweden
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 10, 2012

Nice hotel in Manhattan between 7th and 6th Avenue. The rooms are nice decorated and very clean. Close to the subway. I can recomend this hotel based on service, price and the calm location. I could hardly hear any traffic and slept like a kid!

Was this review helpful? Yes
HiltonNYFashion, Guest Relations Manager at Hilton New York Fashion District, responded to this review

Thank you for writing a review of our hotel. Our management and staff always put guests first and have always strived to provide a perfect experience for all our guests so I am glad to see your great review about our hotel. Please let me know the next time you are planning a visit to NYC so that I can... More 

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