Great place. Convenient location. Clean rooms. Friendly and professional staff. Excellent housekeeping staff. Nalini was my housekeeper and she did an excellent job every day. Would definitely stay here again. It was great waking up every morning and seeing the freedom tower.

I was told the rooms are small but they are quite roomy and very nicely laid out. The staff is amazing! The front desk, although busy, makes everyone feel like the staff is there to make their trip to NY the best it can be. Meet a staff member in the hall and mention you need something - they jump... More

We stayed at the Club Quarters World Trade Center. Everything about this hotel is fantastic! Great location and the view from our rooms was bittersweet. 12th floor overlooking the World Trade Center. One of the mornings of our stay, Friday, May 10th, the sphire was actually being connected to the top of One World Trade Center. The hotel is immaculate... More

Excellent hotel close to all the action in downtown Manhattan. Rooms are very nice and well appointed. Housekeeping (Nalini) does an excellent job cleaning and maintaining the room. She even washes my dishes without even asking. I feel spoiled with this kind of service. Will definitely stay again.

Great Location in the financial district, but what really stood out was the customer service which is usually sub par everywhere these days. Lisa at the front desk was super helpful with directions, places to go, things to do etc. She really made us feel like us having a nice time in the city was her top priority. Kudos are... More

Comfortable, quiet hotel located in the heart of Manhattan. Clean, comfortable, wonderfully attentive staff, many unexpected and delightful amenities! Couldn't believe how quiet the rooms are compared to the outside world. Suites are available and staff is eager to please.

Exceptional service from individuals such as Nalini Soodoo made the stay wonderful. She was very attentive to our needs and to all in our party. She is a real asset to the organization! The bar/restaurant on the 20th floor was also excellent. Bartenders were social, gracious, and waiters were cordial. Drink and food selection was varied, quality was great, and... More

My husband surprised me for Mother's Day and arranged a one night stay at the WTC Club Quarters while we were in the city to have dinner and see a show. I was reluctant when I realized the hotel was Downtown because it is so far from the action, but went along with my husband's plans. I was pleasantly surprised... More

The lobby smelled and when I jokingly commented about it to my boyfriend, the people behind the front desk laughed and told us that they think there is a dead rat or something but after numerous inspections, nothing has been found. So, the next morning I go to eat a granola bar I brought that was inside of a plastic... More