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Flatiron Hotel

9 West 26th Street, New York City, NY 10010
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Flatiron Hotel
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Flatiron Hotel
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524 reviews from our community

Traveler rating
    220
    176
    70
    31
    27
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99
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107
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Flatiron Hotel
See the most recent reviews
Central New Jersey
Reviewer
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 7, 2012

My husband and I and another couple stayed here Labor Day weekend (through a special from Travelzoo) and we were very satisfied with the hotel. The location was great (a block from Eataly), it is located on 26th street between 5th and 6th avenues. The lobby was beautiful, the rooms were pretty spacious for a little NY hotel. EVERYONE at... More 

Was this review helpful? Yes 1
Lance H, General Manager at Flatiron Hotel, responded to this review

Dear MarcyLS, Thank you for your feedback from your recent visit. It was gratifying to read about your experience. We will be sure to let the staff know about the positive impact they had. We appreciate the feedback about the HVAC unit. Our maintenance team will investigate and resolve. We look forward to seeing you again soon. Best regards, Lance... More 

Toronto
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed September 5, 2012

I read the mixed reviews on this website and I thought I would risk it by going, but I really should have listened because everything they said was right. The hotel is very noisy, not good for light sleepers. I was very specific about getting a room on a quiet floor and be sure to ask for it on the... More 

Was this review helpful? Yes
Lance H, General Manager at Flatiron Hotel, responded to this review

Dear WTF_Traveller, Thank you for your feedback from your recent visit. Please accept my apologies for the inconveniences you experienced while staying with us. Your notes were very helpful (and detailed) and our department leaders are addressing them with their teams. Toshi’s Living Room is the hotel’s lounge and restaurant. We have live music and apologize that the singers were... More 

1 review
5 of 5 stars Reviewed September 4, 2012

The Flatiron is an amazing hotel. The hotel and rooms are gorgeous. The staff went above and beyond in every way. They even googled and printed out a list of restaurants for us when we wanted to eat in Little Italy. I can't wait to come back to NYC just to stay here again. HIGHLY recommended.

Was this review helpful? Yes
Lance H, General Manager at Flatiron Hotel, responded to this review

Dear TayRenee83, Thank you for sharing your experience with us and other Trip Advisor readers. Your words were appreciated and very flattering. Thank you. I can’t think of anything to add! Best regards, Lance Herman General Manager More 

Hillsborough, New Jersey
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 2, 2012

My husband and I stayed here for 2 nights Labor Day weekend. The location was the best. We walked and walked!!! From Chinatown to Little Italy one day and to Central Park the next. Every night we asked the front desk for ice and it came within 10 minutes! All the employees were friendly. Do not touch anything in the... More 

Was this review helpful? Yes 1
Lance H, General Manager at Flatiron Hotel, responded to this review

Dear bdwtravel, Thank you for sharing your experience with us and other Trip Advisor readers. Location, location, location! We are very fortunate to be so centrally located. Many of our guests have noted the convenience of what’s in the immediate area, ease of mass transportation and, as you experienced, so many things that are just a walk away. We appreciate... More 

Brantford, Canada
1 review
3 of 5 stars Reviewed September 2, 2012

Through the hotel is small in size, all the staff seemed to be friendly and helpful. We had a TOSHI suite in the front of hotel and you could here the street noise as well as every passing subway train.

Was this review helpful? Yes
Lance H, General Manager at Flatiron Hotel, responded to this review

Dear b c, Thank you for sharing your experience with us and other Trip Advisor readers. Yes, we are a smaller hotel having 65 rooms. We think that is advantageous as it allows us to provide a higher quality of service. You noted our staff’s friendliness and helpfulness (thank you). It is not often that guests hear the underground subway,... More 

New York
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 22, 2012

We checked in on a Friday evening. Parking is about a 1/2 block away so you may want to drop your bags first and then park the car. The staff was exceptionally pleasant and helpful with all of our questions. The room was cozy. There is not a lot of room for bags and bags of stuff. One of the... More 

Was this review helpful? Yes 2
Lance H, General Manager at Flatiron Hotel, responded to this review

Dear upstatejay, Than you for choosing us and thanks as well for sharing your experience with others. Your comments about our staff is appreciate. We often hear how they make the difference in our guest's experience. Toshi's Living Room, our restaurant, features live music six nights per week. We generally have two bands per night and I am glad you... More 

Höxter, Nordrhein-Westfalen, Germany
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 17, 2012

We stayed 5 nights from 30. of June until 05. of July in Flatiron. It was our third time in New York and our best hotel there. Friendly,helpful and well educated personnel at the desk. The whole hotel is spotlessy clean.The rooms are well equiped, bathrooms with screen inside the mirror (funny) and a very nice shower. Every evening you... More 

Was this review helpful? Yes 3
Lance H, General Manager at Flatiron Hotel, responded to this review

Dear Holger S, Thank you for choosing the Flatiron Hotel and for sharing your experience with other Trip Advisor readers. Our team works very hard to provide a great experience and I thank you for acknowledging them. We look forward to seeing you on your next trip to New York. Best regards, Lance Herman General Manager More 

Israel
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 11, 2012

I had a chance to stay in several hotel chains in New York city between them known one like Radisson, Holiday Inn, Hilton and others. It was by chance that i got to Flatiron. The stuff and specifically Jason at the front desk were very welcoming and helpfull. The bar area has great live shows every night till 1am. You... More 

Was this review helpful? Yes
Lance H, General Manager at Flatiron Hotel, responded to this review

Dear kingeran, Thank you for choosing the Flatiron Hotel and for sharing your experience with other Trip Advisor readers. Jason has only been with us a short time but is making his mark on our guest experience. Thank you for identifying him so we can recognize his efforts. It was very kind of you to use the word “perfect” to... More 

Hammonton, New Jersey
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 11, 2012

Had a one night stay at the Flatiron Hotel, a boutique style hotel in New York City. The address on 26th St, close to 5th Avenue, was its best asset as far as I was concerned. It was close to where I needed to be as the next day my daughter's final fitting at Kleinfeld's bridal was within easy walking... More 

Was this review helpful? Yes
Lance H, General Manager at Flatiron Hotel, responded to this review

Dear sillygirl49 Thank you for choosing the Flatiron Hotel and for sharing your experience with other Trip Advisor readers. I am sorry that we did not live up to your expectations. Your review was very thorough and well stated. You were fair in listing many of the features you enjoyed, such as our location, our signature fish tank and some... More 

Bergen, Norway
Reviewer
5 reviews 5 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 5, 2012

Location: Fantastic. In the middle of Manhattan. Nearby Empire State Building, a lot of shopping etc. Don't stay at the Times Square, stay here!! Hotel and grounds: Modern and small hotel, with a huge fish tank and a night club(?) in the lobby. This club starts swinging in the afternoon and keeps in going. Wich brings a lot of party... More 

Was this review helpful? Yes
Lance H, General Manager at Flatiron Hotel, responded to this review

Dear smty, Thank you for choosing the Flatiron Hotel and for sharing your experience with other Trip Advisor readers. And thank you for your kind words too, especially regarding the service. We are very proud of our team and it is very gratifying to read that they made a positive impact on your experience. “Superb” is an adjective that will... More 

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