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All 452 New York City hotels

Flatiron Hotel

4.0 of 5 Hotel   |   9 West 26th Street, New York City, NY 10010
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Ranked #219 of 452 hotels in New York City
A recent review
4 of 5 stars reviewed 3 days ago
Amylw85 Kingston-upon-Hull, United Kingdom
  • Reviews (458)
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  • Room tips (137)
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458 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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English first
Kingston-upon-Hull, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

My friend booked to stay in this hotel via a website based in New York as she is living there. I met her in the city and we went to check in, only to find it was a double room even when the confirmation clearly stated a twin and requested a high floor. We were on floor 3, the first... More

Was this review helpful? Yes 1
London, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

I loved staying at the Flatiron hotel. The staff there were incredibly friendly and accommodating. Our first room had a small bed, so they allowed us to move rooms twice throughout the week so we could get separate beds (I was there with a friend). Each time they moved our luggage for us and when we returned at the end... More

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Melbourne, Australia
18 reviews 18 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Flat Iron for 5 nights from the 21 July 2014. After reading reviews about the bands that play, I requested a higher floor. Oswaldo was excellent in communicating via email and advised he would move the earth and sea, to ensure we had a higher floor. On checking in we got to meet Oz, and as... More

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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was in a fantastic location, walking distance to almost everything. The staff were very helpful and friendly, and didn't hesitate to accommodate any of our requests. The rooms were small (which is standard in New York) but comfortable and modern, the rooms were kept very clean, however we did have mould in the shower this would be due... More

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Brighton, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

My daughter and I stayed 3 nights, in August and we hated to check out! We love love loved everything about Flatiron! The room was beautiful and comfortable with lots of nice modern touches. The whole place is attractive with a fun vibe. The staff are all friendly and accommodating and the club downstairs hosts live music 6 days a... More

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Newport Beach, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Toshi (the owner) provided the best service around town! Him and his staff were so helpful and accommodating. The hotel itself was located in a great spot for sightseeing and nightlife. The rooms were a great size and the bathrooms were our favorite. They were all granite and there were TVs in the mirrors. I would definitely recommend this hotel... More

Was this review helpful? Yes 2
Hewitt, New Jersey
16 reviews 16 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I only stayed for 1 night and did not really take advantage of any of the hotel's services otherwise I could have rated it higher. My check in experience was very pleasant. I believe her name was Kendra. She allowed me to park my car in front of the hotel while I unloaded my bags on a bell cart. She... More

Was this review helpful? Yes 1
Chicago, Illinois
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We booked the Flatiron because of the price and location. We flew in for only a night to see a show on Broadway. The Flatiron is the perfect location to be able to walk to everything! The hotel itself has a beautiful lobby and friendly staff. The rooms are chic, and fun. We will definitely stay again on our next... More

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Houston, Texas, United States
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 26, 2014

I had the pleasure of staying in this very unique hotel. Only compliant was that my tv reception was poor but otherwise a fantastic property at a very good price. The lounge area has bands every night which are amazing! Staff is very friendly and helpful. I would highly recommend this property to anyone traveling to New York City.

Was this review helpful? Yes 1
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 26, 2014

I don't know about anyone else but if customer service is great then I'm happy to overlook more minor detractions! So the carpet in the room was a little shabby and the wifi didn't work for the first day, but to be honest they are minor drawbacks in an otherwise very positive experience. The staff here were so friendly and... More

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CrystalCorrea, Director of Operations at Flatiron Hotel, responded to this review

Dear Bridger79, Thank you for choosing the Flatiron Hotel for your recent stay and taking the time to share your experience. I am glad that our staff was able to provide great service during your stay. We will be making improvements throughout the hotel in the very near future which will include carpet renovations. We hope to welcome you back... More

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Additional Information about Flatiron Hotel

Address: 9 West 26th Street, New York City, NY 10010
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Flatiron Hotel 4*
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103 photos of this hotel

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Bathroom (8)
Room/suite (15)
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Dining (5)
Business center/function rooms (1)
Pool/beach area (1)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
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#126 Luxury Hotel in New York City #180 Family Hotel in New York City
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17 days ago

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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