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Hampton Inn Manhattan / Times Square South

3.0 of 5 337 West 39th Street, New York City, NY 10018
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Certificate of Excellence 2014
Hampton Inn Manhattan / Times Square South
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Hampton Inn Manhattan / Times Square South
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1,232 reviews from our community

Traveler rating
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    493
    136
    37
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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York, Pennsylvania, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

I love staying at this hotel. It was clean, Near shopping areas. Good staff.Very good breakfast. The room was a little small but we as a family didn't care about it. It was near Time square, and subways station. It was a good place for our family.

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Room was on the small side, but very clean and up-to-date. Staff at this hotel were very pleasant and accommodating. Very convenient location just a block from Port Authority and the subway. Excellent breakfast.

Review collected in partnership with Hampton

Was this review helpful? Yes
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel is great for its location and proximity to subway, penn station and shopping. Wonderful and spacious restaurant with good breakfast spread. Surely, worth the money for quality and convenience.

Was this review helpful? Yes 1
Boston, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

I like this hotel very much. Staff are polite, helpful and very friendly. It rpovides quality complimentary breakfast that saved me a lot of time of going out looking for food in the morning. So convenient. Room size is not bad. It is on a very comnevience location in NYC. Thumbs up.

Review collected in partnership with Hampton

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GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Thnak you so much for the lovely review! It makes me so happy to hear that you enjoyed your stay with us! I hope you come back to visit us again very soon! More

Nellysford, VA
Top Contributor
143 reviews 143 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Everyone was super helpful. Nelson made us feel very welcome when checking in. Concierge gave us lots of information. Breakfast food was great. Room was clean. Good location if you walk, but hard to get taxis. Consider uber or walking up a block to get a taxi.

Review collected in partnership with Hampton

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GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Thank you so much for taking the time to review us! I'm very happy to see you had a pleasurable stay with us, it is our commitment to provide every guest with superior accommodations and service. Please come back to visit us again! More

Cape Town, South Africa
1 review
2 of 5 stars Reviewed 1 week ago NEW

The holtel is clean furniture is good, aircons in the room is very noisy and you wake up to paper cups plastic knifes and forks with paper plates at breakfast ...this at a rate that is higher or euqual to most of the 5 start hotels in the area. Only use this hotel as a last option.

Review collected in partnership with Hampton

Was this review helpful? Yes
GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Thank you so much for taking the time out to review your stay with us. Your opinion is invaluable to us, as it allows us to: pinpoint our areas that need improvement, and make the necessary changes to ensure future guests will not experience similar inconveniences. Thank you again for your time and patronage. More

Hicksville, NY
Top Contributor
81 reviews 81 reviews
33 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 1 week ago

Have stayed here twice now for overnight trips into NYC. I love the location, close to Times Square. Of course many food choices around area. The rooms are clean and comfortable. Breakfast is always too busy so we never use this option. Staff is nice at check in, only had one snooty young lady last time we checked out. We... More

Was this review helpful? Yes
GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Thank you so much for taking the time out to respond to our survey. We are happy to see you had a pleasurable stay with us- it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to Hampton Inn and, even more, to our great city to stay with... More

Juneau, AK
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a lovely experience at the Hampton Inn when I stayed there for four nights in October 2014. All of the staff I dealt with were helpful and charming, especially Aneidy! My room was clean and comfortable with up-to-date furnishings. Breakfast was good and plentiful (and yes a little crowded, but it's good and it's free!). I arrived early... More

Was this review helpful? Yes 1
GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Hamptonality at it's best! Thank you so much for choosing us! It was great being your home away from home. Hurry back!!!! :) More

Providence, Rhode Island
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Since my stay for one night which was about six weeks ago, I have had to contact the hotel on three separate occasions because they initially charged my credit card the incorrect amount. It took weeks to see a partial refund to get the correct amount charged, and now I log onto my credit card statement to see they have... More

Was this review helpful? Yes 1
GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

I sincerely apologize for your unfortunate incident at our hotel and appreciate your feedback. Our number one priority is the health and safety of our guests. Please feel free to contact me directly so I can speak with you about this matter. More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Arrived early and checked my bag so I could walk to 9/11 memorial and museum. Jennifer at front desk reminded me what a long walk it would be and let me know of other options. When I opted to stick with walking, she pulled out a map, made sure I knew exactly where I was going and suggested I break... More

Was this review helpful? Yes 1
GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Hello, Thank you so much for choosing us and for complementing the staff! It was a pleasure having you here and we cannot wait to have you back! Hurry back, thanks for being awesome!! More

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Additional Information about Hampton Inn Manhattan / Times Square South

Address: 337 West 39th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hampton Inn Manhattan / Times Square South 3*
Number of rooms: 184
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Also Known As:
Hampton Inn Manhattan / Times Square South Hotel New York City

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