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Hampton Inn Manhattan / Times Square South

3.0 of 5 337 West 39th Street, New York City, NY 10018
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Certificate of Excellence 2014
Hampton Inn Manhattan / Times Square South
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Hampton Inn Manhattan / Times Square South
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1,278 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We just left here from a quick little getaway to take the kids to the city for the first-time. Staff was awesome just got in and the kids were a little ramy from the drive said they were hungry and thirsty they handed us a little bag with water and snacks. Thank you. Rooms were clean but tight for a... More

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Marblehead, MA, United States
1 review
1 of 5 stars Reviewed yesterday NEW

Checked in on a Sunday at 530pm and room wasn't ready! Waited until 6pm before we could check in. Asked for a fridge in room because there wasn't one and was told there were only 3 in the whole hotel. Bathroom was dirty. No pay per view movies on TV like most other Hamptons have. Asked for late check out... More

Review collected in partnership with Hampton

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Oxford
Top Contributor
56 reviews 56 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

I have mixed views...there were some great points about this hotel and some not so great! On the plus, location was great, 10 mins walk to Central Park, 5 mins to Times Sq, 8 stops to WTC. The bed was very comfy and the room was a very good size, especially for New York! Staff were friendly and helpful. But... More

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GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Thank you so much for taking the time out to respond to our survey. We are happy to see you had a pleasurable stay with us. It is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to the Hampton Inn and, even more, to our great city to stay... More

Ambler, Pennsylvania
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent hotel and very friendly staff. We stayed in a suite on the 32nd floor and it was very nice and accommodated of our guests that we also staying in the same hotel. Its a great location and we are happy that we decided to stay at the Hampton.

Was this review helpful? Yes 1
GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Thank you so much for the wonderful review! Your kind words are most greatly appreciated! It makes me so happy to hear that you enjoyed your stay with us so much! I hope this will prompt you to return to the Hampton Inn and, even more, to our great city to stay with us again! I look forward to having... More

Southampton, Massachusetts
Contributor
16 reviews 16 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Hampton Inn on 39th Street is certainly convenient to the theater district and not far from Penn Station. And, 42nd street is the nexus of several subway lines as well as the shuttle to Grand Central. Our room, which we assume was of the most common type in the hotel was much smaller than the typical Hampton Inn room,... More

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GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Thank you so much for taking the time out to review us. We are happy to see you had a pleasurable stay with us. It is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to the Hampton Inn and, even more, to our great city to stay with us... More

Havelock, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Staff stored our luggage before our check in and after check out before our late flight. Concierge was extremely helpful and friendly. Her tips made our stay much more entertaining and fun. Everything is within walking distance or a cheap cab ride. Don't take the bike taxi's, they are very expensive. Hotel even arranged for airport transport. Great stay but... More

Review collected in partnership with Hampton

Was this review helpful? Yes
GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Hello, Thank you for the review. It makes me so happy to hear that you enjoyed your stay with us and found everything to your satisfaction. Providing the cleanliness and best customer service is our number one priority, we are looking very forward to seeing you again. More

Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice Hotel. Exactly what you would expect from the Hilton brand. Hotel is very close to Penn Station, Times Square and the Empire State Building but on a quieter street away from the action. Easy walk to major NYC attractions.

Review collected in partnership with Hampton

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GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Thank you for staying with us and for taking the time out to review your stay! We hope you choose us again next time you are in town! More

Yardley, PA
Top Contributor
95 reviews 95 reviews
52 hotel reviews
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed 1 week ago

The room is ... OK. My king-bed room was pretty tight, even by NYC standards, and came with nothing more than a TV, a coffee-maker, and a small wardrobe. Oh, a chair too. The bathroom was totally renovated, but also very tight. There are other Times Square hotels with more spacious rooms, with refrigerators & microwaves in the room, etc.... More

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GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Thank you for your feedback. We apologize that our room size prevented your from feeling comfortable. We understand that our Manhattan style rooms are not very spacious but hope that our team and additional amenities made up for it. We appreciate you staying with us and for giving us a chance. Thank you. More

Littleton
Top Contributor
69 reviews 69 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location for our visit to NYC. This is a tall hotel with very small rooms. So small that it is not possible for 2 people to pass between the bottom of the bed and the TV stand. This is a room like we find in NYC and London and Paris; small but adequate. The front desk staff are very... More

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GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Thank you so much for taking the time out to review your stay with us. Your opinion is invaluable to us, as it allows us to: pinpoint our areas that need improvement, and make the necessary changes to ensure future guests will not experience similar inconveniences. Thank you again for your time and patronage. We look forward to having you... More

macungie, United States
1 review
4 of 5 stars Reviewed 1 week ago

A great value in a clean, convenient, comfortable hotel! Location is perfect for traveling in/out of city & getting to major tourist attractions. Comfortable lobby to rest between shopping/sightseeing. Complimentary hot breakfast fantastic before starting your day!

Review collected in partnership with Hampton

Was this review helpful? Yes
GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

So great to have you here! It's so great to hear that you enjoyed the hotel and our yummy breakfast! Hurry back. More

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Additional Information about Hampton Inn Manhattan / Times Square South

Address: 337 West 39th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn Manhattan / Times Square South 3*
Number of rooms: 184
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Also Known As:
Hampton Inn Manhattan / Times Square South Hotel New York City

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Staying in Times Square / Theater District (Located within Midtown)

Neighborhood Profile
Times Square / Theater District
Welcome to the dazzling lights and bustling streets of the Times Square / Theater District, where everything is bigger, brighter, and bolder. Around the clock, this famous neighborhood vibrates with a boundless energy unlike anywhere else, with millions of visitors coming to see a spectacular Broadway show, embarking on a shopping spree, or watching the famous ball drop on New Year’s Eve. The surrounding Theater District is home to many historic theaters, which host a mix of classics like The Lion King and Phantom of the Opera, as well as many popular new productions. Spend five minutes here, and you’ll understand why Times Square is nicknamed "the crossroads of the world."
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