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Hampton Inn Manhattan/Times Square South

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337 West 39th Street, New York City, NY 10018
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Hampton Inn Manhattan\/Times Square South
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1,834 Reviews from our TripAdvisor Community

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Raleigh, North Carolina
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

As a fellow Hilton property owner I try to look at situations from the owner's side and the customer side. After being in the hotel business for years I also know what good customer service looks like and this property fell short. 1. The location is going through a renovation. While this is understandable and all properties upgrade that is... More 

Helpful?
Thank sayjul
Seattle
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great location for the price of the hotel. We stayed in a newly renovated room on the 30th floor with a view of the Empire State Building. Rooms are very small, but we spent most of our time exploring the city. About a 15 minute walk to Times Square, and close to subway. Staff were very friendly and helpful. Hot... More 

Review collected in partnership with Hampton

Helpful?
Thank sophiakristina
Ft Worth
4 of 5 stars Reviewed 2 days ago NEW

The hotel was great and we enjoyed the breakfast selection. The hotel was well located to Times Square place to walk to and from. It is located in the garment district. The staff was helpful and arranged transportation to the airport.

Review collected in partnership with Hampton

Helpful?
Thank Kim W
Phoenix, Arizona
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW

I stood at this Hampton Last month with my sister, the week of the snow storm. Its a very short walk to Times Square. As soon as I checked in the front desk was very nice. Eian the bellman was so helpful through out my stay. The rooms were kinda small but I didn't feel it was a big deal.... More 

Helpful?
Thank Elaine M
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

It was an absolute pleasure having you as our guest. Thank you for taking the time out to review your stay. Please come back and stay with us again....SOON!!! Have a great night! More 

Albany, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Reciptionist is just ok. she asked too many questions and most of them are in the file as diamond member. Hotwater run out wihtin 2 minutes morning and night Whinning noise from faucet in the 7am and last for ever until I left

Review collected in partnership with Hampton

Helpful?
Thank Bing H
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Thank you for taking the time out to review your stay. We appreciate your feedback and are saddened to hear that your stay did not meet your expectations. Please note I have shared your comment with the team in order to improve and remedy the issues communicated. Thank you for staying with us. More 

Stockbridge
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I choose to stay at this particular location primarily due ot its location near Times Square and only a short walk to Penn Station. Every time I stay the staff is courteous and helpful and very attentive to my needs. I have never had an issue with any of my stays here an look forward to staying with them again... More 

Review collected in partnership with Hampton

Helpful?
Thank Marianne S
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Thank you so much for your kind words. It's always a pleasure being your home away from home. See you in Oct!!! Have a wonderful evening! More 

new york, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

Internet down, chaotic construction crew that guests had to accommodate in lobby, elevators, public areas. Staff is nice, and tried to help with Internet, but skip this place until renovations are done and Internet is reliable.

Review collected in partnership with Hampton

Helpful?
Thank Charles A
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Thank you for taking the time out to review your stay. We appreciate your feedback and are saddened to hear that your stay did not meet your expectations. Please note I have shared your comment with the team in order to improve and remedy the issues communicated. Thank you for staying with us. More 

Long Island, New York
Level Contributor
9 reviews
4 of 5 stars Reviewed 6 days ago NEW

Rooms in NYC are typically smaller than in other parts of the country and so was the case with this one. However it was very nice, comfy and roomy enough. Staff was great and accommodating. Breakfast was very good as is customary staying at Hampton Inn. Great location to walk to anywhere in midtown Manhattan.

Helpful?
Thank CeeeCeee631516
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Thank you for your review. We hope you had a wonderful time in NYC, please come back and see us next time you are in the city! More 

Level Contributor
8 reviews
6 hotel reviews
1 of 5 stars Reviewed 6 days ago NEW

I am a Hilton cold member, this is very disappointing experience overall. The Hotel is very dirty under construction , the price doesn't reflect the inconvenience. The rooms are tiny and the air-condition not working. The carpets are old and smell bad. We were offered snack pack,as members ,never received it.Asked to talk to manager but was told she is... More 

Helpful?
Thank Margalit Y
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Thank you for taking the time out to review your stay. We appreciate your feedback and are saddened to hear that your stay did not meet your expectations. Please note I have shared your comment with the team in order to improve and remedy the issues communicated. Thank you for staying with us. More 

Washington DC, District of Columbia
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Convenient location with extremely low rates (booked on Hilton website). There is some construction/renovation going on, which may account for the reduced rates. For Manhattan, the room size was average. The room was clean and beds comfortable. I never noticed or heard the construction so not a problem. The front desk staff was very pleasant and helpful. I arrived early,... More 

Helpful?
Thank jw s
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Greetings! Thank you so much for your review. I am glad to hear you had a pleasurable experience. We really appreciate your kind words and hope to see you again soon. Have a great week! More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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