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Hampton Inn Manhattan/Times Square South

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337 West 39th Street, New York City, NY 10018
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Hampton Inn Manhattan\/Times Square South
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1,825 Reviews from our TripAdvisor Community

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Washington DC, District of Columbia
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Convenient location with extremely low rates (booked on Hilton website). There is some construction/renovation going on, which may account for the reduced rates. For Manhattan, the room size was average. The room was clean and beds comfortable. I never noticed or heard the construction so not a problem. The front desk staff was very pleasant and helpful. I arrived early,... More 

Helpful?
Thank jw s
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Greetings! Thank you so much for your review. I am glad to hear you had a pleasurable experience. We really appreciate your kind words and hope to see you again soon. Have a great week! More 

New Paltz, United States
1 review
4 of 5 stars Reviewed 1 week ago

We stayed during the blizzard of 2016 and it was a fantastic experience. The staff was excellent, and handled the weather very well. It was a fun experience! Rooms are small, but that is to be expected in midtown Manhattan. We stay at a number of hotels through our travels to Manhattan, and this is by far the most convenient.... More 

Review collected in partnership with Hampton

Helpful?
Thank Laura M
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Dear Laura M, Thank you for sharing your experience with us. We know you have many options to choose from while staying in NYC. We hope you come visit us again soon! More 

Wilmington, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The rooms (we had a room with 2 double beds), was very very small. Only one person at a time could walk between the bed & TV/Dresser console. Upon entering our room, we noticed what appeared to be either dried blood or dried ketchup on the night table. We also found items in the dresser that were left over from... More 

Helpful?
1 Thank Bradford G
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Dear Dawn S, I want to apologize for the unfortunate experience that you had at our hotel. I apologize for the service you received from our staff and have addressed this with them. The health and safety of our guests is of the utmost importance. We work closely with a professional pest control company to address and rectify any pest... More 

New York City, United States
1 review
2 of 5 stars Reviewed 1 week ago

Business trip to NYC, staff was not helpful and neglected to inform me when packages and deliveries arrived. Be prepared to consistently wait for elevators. The highlight of the stay there as a cockroach in the bathroom room 1903.

Review collected in partnership with Hampton

Helpful?
Thank Dawn S
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Dear Dawn S, I want to apologize for the unfortunate experience that you had at our hotel. I apologize for the service you received from our staff and have addressed this with them. The health and safety of our guests is of the utmost importance. We work closely with a professional pest control company to address and rectify any pest... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Me and my partner stayed here for 4 nights in December and it was ideal. The staff were very helpful, the rooms, although on the small side are clean and the beds were wonderfully comfy! The breakfast is basic but good enough to get you started before a busy day. Location wise it's great, we don't mind walking and would... More 

Helpful?
1 Thank blainey89
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Thank you for your review. We hope you had a wonderful time in NYC, please come back and see us next time you are in the city! More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel was a pleasant surprise given the fact that some reviews where not so complimentary. I found the staff very friendly and helpful and the location was perfect. My room was a good size and clean and the complimentary breakfast was a bonus

Review collected in partnership with Hampton

Helpful?
1 Thank Hayder A
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Thank you so much for your feedback. We hope you had a wonderful time in NYC, hurry back! More 

United States
1 review
1 of 5 stars Reviewed 1 week ago

The location is why I picked this property. It is walking distance to the Javits Center. The hotel staff is very unprofessional and unhelpful. I am a Diamond Member and expect more from Hilton than the service I received at the Time Square South location. The hotel is being remodeled and it needs it. The pipes upstairs we so loud... More 

Review collected in partnership with Hampton

Helpful?
Thank Mike S
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Thank you for taking the time out to review your stay. We appreciate your feedback and are saddened to hear that your stay did not meet your expectations. Please note I have shared your comment with the team in order to improve and remedy the issues communicated. Thank you for staying with us. More 

Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was a great base to get around the city, very close to the centre of Times Square, close walking distance to the subway. Great places to eat around the hotel and friendly staff always on hand to help out with any questions or recommendations. We walked from the hotel to the Empire State Building and rocks fellas, we... More 

Helpful?
1 Thank Vicky B
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Thank you so much for taking the time out to review your recent stay with us. It was an absolute pleasure having you here, hurry back! More 

Kissimmee, Florida
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

A great location for my first trip to NYC. Staff is attentive and friendly. The walls are very thin. There are also only two elevators and the building is over 30 stories. During busy times you may be waiting 10 mins for an elevator. Also there is no separate staff elevator so it may be a tight fit if you... More 

Helpful?
1 Thank CJWenzel
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

It was an absolute pleasure having you here! Thank you for being so kind and for choosing us during your visit to NYC! More 

Franklin, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Not a five-star hotel by any means, but to be able to say you stayed at a Hampton in the heart of NYC and paid barely $100 after taxes is incredible. Staff was overwhelmingly pleasant. Hotel lobby was undergoing a facelift and is very crowded from entrance to elevator to dining area. The room... is just a room, nothing extravagent.... More 

Review collected in partnership with Hampton

Helpful?
Thank Jake D
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Hi there! Thank you so much for staying with us! It's always our pleasure to ensure all of our guests feel the HAMPTONALITY!! Hope to see you soon again! More 

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Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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