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Hampton Inn Manhattan / Times Square South

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337 West 39th Street, New York City, NY 10018
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Hampton Inn Manhattan / Times Square South
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Hampton Inn Manhattan / Times Square South
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1,614 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (290)
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Haymarkey, United States
5 of 5 stars Reviewed 2 days ago NEW

Hampton Hotel at Time Square was a wonderful experience. Staff was very friendly and helpful. Room was small, but clean, modern, and an updated bathroom. The room was very quiet and free breakfast was a bonus.

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Harrisburg, United States
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 days ago NEW

Other than not providing a protein with breakfast (like ever other Hampton Inn provides) the stay was sufficient. I'm not sure if this is a new trend for Hampton Inn (not serving bacon or sausage with breakfast) but either way I wasn't happy with that. The big reason why I became a Hampton Inn frequenter is the morning breakfast with... More 

Review collected in partnership with Hampton

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GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Thank you so much for taking the time out to review your stay with us. Your opinion is invaluable to us, as it allows us to: pinpoint our areas that need improvement, and make the necessary changes to ensure future guests will not experience similar inconveniences. Thank you again for your time and patronage. More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I brought our son and our son's two friends here for our son's 16th birthday last weekend, and it was quite nice. The location is great and the staff was VERY friendly and personable. The breakfast was better than average, but very crowded. The elevators weren't so great, however, because there's so many people and there are... More 

Was this review helpful? Yes
GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Hi there! Thank you so much for staying with us! It's always our pleasure to ensure all of our guests feel the HAMPTONALITY!! Hope to see you soon again! More 

Fort Worth, Texas
5 of 5 stars Reviewed 1 week ago

My adult daughter and I were extremely pleased with the quality of this hotel. Our double bed room was clean, and the beds were very comfortable. The hotel provides a very nice complimentary breakfast (including make-it-yourself Belgium waffles along with a nice variety/selection of breakfast items). In addition to all the amenities (we didn't use the exercise facility, tho it... More 

Was this review helpful? Yes
GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Hello, Thank you for the lovely review!! It makes me so happy to hear that you enjoyed your stay with us and found everything to your satisfaction! Providing the cleanliness and best customer service is our number one priority, I truly hope you will come back to visit us soon! More 

Cary, North Carolina
4 of 5 stars Reviewed 1 week ago

The hotel has 6 rooms on each floor and I believe there are 32 floors. I thought the rooms were very clean and the bed was very comfortable. I stayed there 4 nights and found every staff member to very friendly, helpful and courteous. One night we were in a rush to get to a play ate at the Mercato... More 

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GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Thank you so much for taking the time out to write about your recent stay with us. It's so great to hear that you enjoyed your stay and the convenience of our location! Don't forget about us next time you are in town! We look forward to having you back! More 

Turner, United States
1 review
3 of 5 stars Reviewed 1 week ago

We enjoyed this hotel. Noticed right away how clean everything was. Very convenient to Time Squre and the subway. Room was very quiet. Loved the complimentary breakfast. Only con would be that the room had slight odor which I think was coming from vent/air conditioning system but not too bad and very small for four people, we had a hard... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Thank you for taking the time to review our hotel. Sorry to hear that our New York size hotel rooms were a little too tight for you, however we hope that our commitment to provide every guest with superior accommodations and service can make us for that. We hope that you continue to choose us as your hotel of choice... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Before reserving a room in New York City, I checked both Yelp and Trip Advisor reviews of the Hampton Inn Manhattan hotel. After spending two nights at this property, I can affirm a 5.0 rating is warranted for both living conditions and staff. First, the Desk CSR made the check-in seamless. The day manager- Elizabeth - was very cool. I... More 

Was this review helpful? Yes
GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Thank you for taking the time to review our hotel. We are so happy to see that you enjoyed your stay with us in NYC! We are pleased to see that you had nothing but positive comments about your accommodations and that our hotel met all of your expectations. We hope that you come back to visit us soon! More 

columbia, md, United States
1 review
3 of 5 stars Reviewed 1 week ago

The customer service was great. Chris, front desk, provided the best customer service and I was pleasantly surprised considering this is New York. It was appreciated. The hotel room overall was just too confining. Not so much from the inside of the room but the hallway to the room and the elevators were scary in the sense that it just... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

It was an absolute pleasure having you here! Thank you for being so kind and for choosing us during your visit to NYC! More 

Gold Coast, Australia
1 review
1 of 5 stars Reviewed 1 week ago

One of the worst hotel experiences I have had in my many travels. I paid extra for a city view room, which I did not receive and when I questioned why I was told that nothing could be done and I'd have to call hilton to discuss any kind of refund. The staff were all extremely rude and unhelpful our... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Thank you so much for taking the time out to review your stay with us. Your opinion is invaluable to us, as it allows us to: pinpoint our areas that need improvement, and make the necessary changes to ensure future guests will not experience similar inconveniences. Thank you again for your time and patronage. More 

Richmond, United States
1 review
5 of 5 stars Reviewed 1 week ago

We couldn't have asked for a nicer place to stay - room was beautiful, clean and comfortable and we had everything plus without having to ask. Staff was wonderful, price was great! Location just 2 blocks from Times Square.

Review collected in partnership with Hampton

Was this review helpful? Yes
GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Hi there! Thank you so much for staying with us! It's always our pleasure to ensure all of our guests feel the HAMPTONALITY!! Hope to see you soon again! More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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