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Hampton Inn Manhattan / Times Square South

3.0 of 5 337 West 39th Street, New York City, NY 10018
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Certificate of Excellence 2014
Hampton Inn Manhattan / Times Square South
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Hampton Inn Manhattan / Times Square South
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1,387 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Darwen, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars NEW

Stayed at the Hampton Inn in August 2014 with my family for 4 nights, we found the hotel an ideal base for a family visiting NYC with not too high a price to pay, the rooms were a reasonable size, the hotel provided breakfast which had a good choice and start to the day, therre was also coffee available at... More 

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Delmar, New York
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This modern hotel is conveniently located midway between Penn Station and the Theater District and is a good alternative to some of the higher priced hotels in midtown. Although room rates will be going up significantly in just a few weeks with the onset (hopefully) of Spring, they were quite reasonable now, especially considering that the accommodations include a hot... More 

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Flower Mound, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Very clean, very reasonable price. TV reception didn't work on a number of key channels. Hotel blamed it on the wind. Check in outstanding (Chris). Breakfast had trouble accommodating the crowds....eat early.

Review collected in partnership with Hampton

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Pawtucket, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hotel is in an excellent location. Very clean rooms. Staff very friendly and accommodating. Breakfast was very good. Highly recommend this hotel. Inexpensive ICON parking on 37th street that you can take advantage of if you have a coupon.

Review collected in partnership with Hampton

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england
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great hotel in a good location for subway and near Port Authority, Nearby restaurants and Tir Na Nog Irish Bar a few doors down great for drinks, Close to Times Square and Broadway all the staff are amazing, nothing too much trouble, great self service breakfast with a choice of hot or cold items, sets you up... More 

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GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Thank you so much for the wonderful review! Your kind words are most greatly appreciated! It makes me so happy to hear that you enjoyed your stay with us so much! I hope this will prompt you to return to the Hampton Inn and, even more, to our great city to stay with us again! I look forward to having... More 

La Verne, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was pleasantly surprised by the open, clean and functional lobby area. The staff members were more than friendly and efficient. The room was clean, comfortable, quiet with all amenities needed for a business trip. The complimentary breakfast was adequate.

Review collected in partnership with Hampton

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GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Thank you for taking the time to review our hotel. We are so happy to see that you were able to have a positive experience with us. Providing the cleanliness and best customer service is our number one priority. We hope that you continue to choose us as your hotel of choice for the next time you decide to return... More 

Harrisburg, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago

Called and spoke with Nick in reservations who did not seem to know what he was doing and had no familiarity with the hotel. Tried to make a city view room request and got bounced between the front desk and reservations. I asked for two nights with check in Friday. Nick reviewed the reservation and confirmed for two nights. I... More 

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GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Thank you so much for taking the time to review us. We are saddened to see that your time with us was less than satisfactory. It is our commitment to provide every guest with exemplary service and amenities. I would like to assure you that we have addressed your concerns with the appropriate department heads, as this will enable us... More 

Bangor, Maine
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I was a day late because of the snow, but they kept my reservation. The room was small, but cosy and I was able to adjust the temperature. The television lacked many channels the first night, but after speaking the next morning with Elizabeth T, problems were resolved at once. The buffet is about the same as other Hampton properties.... More 

Was this review helpful? Yes
GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Thank you for taking the time to review our hotel. We are so happy to see that you were able to have a positive experience with us. Providing the cleanliness and best customer service is our number one priority. We hope that you continue to choose us as your hotel of choice for the next time you decide to return... More 

Providence
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Took the kids for their first trip to NYC, stayed here, excellent location, close to everything. Great service and includes breakfast! Can't beat it. Service was excellent. Great if you're catching a Broadway show or just plan to visit Time Square!!

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GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Hello! Thank you so much for the nice review. We are glad to hear that you enjoyed our complimentary breakfast. We enjoyed having you as our guests and we hope to see you back very soon! More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 2 weeks ago

I am lucky enough to have my choice of hotels when I stay in NYC, but I consistently choose this one because of the GREAT staff. Jennifer is a life saver and gives 5-star customer service. She's an asset to the hotel and a credit to the HiltonHonors program, making guests feel like she's invited them to spend the night... More 

Was this review helpful? Yes
GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Thank you so much for the wonderful review! Your kind words are most greatly appreciated! It makes me so happy to hear that you enjoyed your stay with us so much! I hope this will prompt you to return to the Hampton Inn and, even more, to our great city to stay with us again! I look forward to having... More 

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Additional Information about Hampton Inn Manhattan / Times Square South

Address: 337 West 39th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn Manhattan / Times Square South 3*
Number of rooms: 184
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Also Known As:
Hampton Inn Manhattan / Times Square South Hotel New York City
Hotel Style:
#114 Romantic Hotel in New York City
#117 Family Hotel in New York City
#160 Business Hotel in New York City

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