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Hampton Inn Manhattan / Times Square South

3.0 of 5 337 West 39th Street, New York City, NY 10018
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#153 of 453 Hotels in New York City
1,194 Reviews 4 of 5 stars
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Hampton Inn Manhattan / Times Square South
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Hampton Inn Manhattan / Times Square South
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1,194 reviews from our community

Traveler rating
    521
    482
    132
    34
    25
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421
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163
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
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English first
Rochester, New York
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed Saturday and Sunday night, left Monday morning. We were on the 25th floor, away from the elevator. It was probably the quietest hotel room I've stayed in, (you typically hear your neighbors, elevator, etc.). The room was clean, and the bed was comfortable. The hotel toiletries were Neutrogena which was a nice surprise for us, (again, it's typical... More

Was this review helpful? Yes 1
Manila, Philippines
Top Contributor
82 reviews 82 reviews
34 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is just a stone's throw away from broadway so if that's your reason for visiting New York, this is a good base. There are also good affordable restaurants nearby (chinese and vietnamese, gotham pizza). Breakfast is free. The selection is not very many though but if you're not picky, it will do. Different main course is served every... More

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Gurgaon, India
Top Contributor
65 reviews 65 reviews
47 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I normally stay at the Hampton Inn Empire State property but could not get a room there at a decent price so ended up at this property. The room was a typical hampton room at NYC, tiny but has everything one needs. The property is very close to time square and all the restaurants on 9th avenue. Late night the... More

Was this review helpful? Yes 1
GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Thank you so much for taking the time out to review us on TripAdvisor. Your kind words are most greatly appreciated! It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to the... More

Yaounde, Cameroon
Top Contributor
92 reviews 92 reviews
34 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Arrived around 11pm, receptionnist showing an extreme unwillingness to serve and please a guest arriving after a long trip. Good location, next day receptionnist was friendly and pointed out direction to pharmacy and specific shops. Room of acceptable size, free wifi, no mineral water available (contrary of other Hampton Inn) Street was very dirty but I believe the Hotel has... More

Was this review helpful? Yes
GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Thank you so much for taking the time out to respond to our survey. We are happy to see you had a pleasurable stay with us. We are very appreciative of your comments as it helps us to ensure our future guests do not run into the same issues! Thank you again for your time and patronage. We look forward... More

Tulsa, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

I usually love Hampton's and Hilton in general, but this was by far my least favorite. The staff were actually very nice and helpful, however, I came into a room that had nats all over the bathroom and almost empty shampoo and lotion bottles. I called the front desk and told them, they offered to bring me up new ones,... More

Review collected in partnership with Hampton

Was this review helpful? Yes
GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Thank you so much for taking the time to review us on TripAdvisor. I am saddened to hear that your time with us was less than satisfactory. It is our commitment to provide every guest with exemplary service and amenities. I would like to assure you that I have addressed your concerns with the appropriate department heads, as this will... More

1 review
4 of 5 stars Reviewed 4 days ago NEW

Perfect location in midtown. Very clean room and bathroom. Fantastic breakfast. Staff was helpful, though they would not permit early check-in. When I needed a shoe repair place, the concierge knew immediately where one was (right down the block).

Review collected in partnership with Hampton

Was this review helpful? Yes
GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Thank you so much for taking the time out to review us on TripAdvisor. Your kind words are most greatly appreciated! It makes me very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to the... More

Vienna, Austria
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were very satisfied with our stay there! We just stopped buy and asked if they had a room available, they were very friendly! You can get free coffee and tea through out the whole day aswell as apples ! Our rooms very nice ,bathroom was old fashioned but really ok. Breakfast was crowded but also good. We really enjoyed... More

Was this review helpful? Yes
GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

It was an absolute pleasure having you here with us! Thank you for taking the time out to review your hotel experience. We hope you keep us in mind next time you are in town!! More

Portland, Oregon
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Summary: We were disappointed to find not only by far the tiniest Manhattan hotel room we’ve ever seen (with little flying bugs and a clogged sink to boot), but to have the hotel’s manager tell me that Hampton Inn’s Satisfaction Guarantee simply did not apply to her hotel. I have stayed at roughly a dozen Manhattan hotels, including other Hampton... More

Was this review helpful? Yes 3
GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Thank you for taking the time to share this detailed feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service and apologize we were unable to meet your needs throughout your stay. We will use your comments as we continue to evolve our guests' experience moving forward and we hope you will return... More

1 review
5 of 5 stars Reviewed 1 week ago

When thinking of a New York City hotel room, I thought it would be cramped and tiny, but these rooms were very spacious. The rooms were neat and tidy like other Hampton inns and the service was good too. The only thing that was hard was that for parking you had to pay for in and out services. The breakfast... More

Was this review helpful? Yes
GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Thank you so much for taking the time out to review us! Your kind words are most greatly appreciated! It makes me very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to the Hampton Inn... More

Omaha, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel was true to the Hampton Inn brand. Nice clean rooms in a modern building. Location is not on Times Square but is convenient 2-4 blocks from the heart of Times Square and Subways. On quiet street and is close to 9th Avenue restaurants. This is a new building next to Holiday Inn Express, Fairfield Inn and Westin Element.... More

Review collected in partnership with Hampton

Was this review helpful? Yes
GeneralManagerTS, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review

Thank you so much for taking the time out to review us on TripAdvisor. I am happy to see you had a pleasurable stay with us. We hope this will prompt you to return to the Hampton Inn and, even more, to our great city to stay with us again! More

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Additional Information about Hampton Inn Manhattan / Times Square South

Address: 337 West 39th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hampton Inn Manhattan / Times Square South 3*
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Also Known As:
Hampton Inn Manhattan / Times Square South Hotel New York City

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