Hampton Inn Manhattan / Times Square South (New York City, NY) - Hotel Reviews

Address: 337 West 39th Street, New York City, NY 10018

Phone Number:

Region: United States > New York > New York City

Amenities:

Fitness Center Free Breakfast Free High-Speed Internet

Hotel Style:

#60 Family Hotels in New York City

#145 Business Hotels in New York City

Price Range: $$$

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: Stay in Times Square and wake up to all of the great attractions the city has to offer. The Hampton Inn Manhattan/Times Square South is the perfect base for travelers looking to experience everything New York has to offer from concerts at Madison Square Garden to Broadway theatre productions and the works of the world’s most famous artists at the Museum of Modern Art. Walk to Central Park or hop on the subway and travel to other famous attractions throughout the city.When you return from a long day of experiencing all of the sights and sounds the city has to offer, you can relax in a clean and fresh Hampton bed® and send pictures to family and friends using our high speed internet. When you wake up you can enjoy our signature complimentary breakfast with free coffee and tea throughout the day. ... more less

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Also Known As:: Hampton Inn Manhattan / Times Square South Hotel New York City; Hampton Inn Manhattan / Times Square South Hotel

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721 reviews from our community

See which rooms travelers prefer - 129 traveler tips

Hannah G

Greenwood Village, United States

1 review

“Very impressed!”

Reviewed May 20, 2013 NEW

My daughter and I stayed at the Hampton Inn Times Square and were very impressed with the location, cleanliness, and most of all the attentive and courteous staff. The hotel is located convenient to Penn station, the Port Authority, Times Square and the Garment District. We had an early train and arrived at 7am. Of course, our room wasn't ready,... More

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Saryxx

Milano

Reviewer

5 reviews

3 hotel reviews

Reviews in 5 cities

“HoneyMoon in NYC”

We went to Hampton Inn in may 2013 during our honeymoon. During this week there were some men at work who restructured the common area (breakfast room, hall.. ) into the hotel but there was not noise in the early hours (during the day we were out to visit the city) and the employees were sorry for the inconvenience, they... More

Carla J

Houston, Texas

Senior Contributor

24 reviews

13 hotel reviews

Reviews in 16 cities

19 helpful votes

“Great location but rude employee!”

Reviewed May 17, 2013 NEW

Location was awesome and the breakfast pretty good, but crowded. You have to be there early and elbow everybody to get your waffle in the waffle maker and the seating are is limited so you have to wait to seat. Everything was good till the last day, the Sunday when we ere checking out. Main desk employees were nice but... More

Good morning, I would like extend my sincerest apologies regarding your experience at the hotel upon check out. I assure you, this is not the level of customer service we are accustomed to giving each and every guest. Please feel free to contact me directly if you would like to discuss this further. I will definitely address this with the... More

Christina N

Oslo, Norway

“Good hotel!”

Reviewed May 14, 2013 NEW

Yes the lobby was being renovated and that wasn't mentioned anywhere. But you don't really use your time in the hotel lobby when you are in NYC. The staff was really nice and the rooms were clean and great! Breakfast was included, which was fantastic! Great location! I would definitely stay here again!

Hello, Thank you for choosing us! I really appreciate your feedback and I hope you come back soon! Our lobby is coming along and the breakfast bar looks great! Thank you for your kind words! Hopefully we'll see you sooner than later! Enjoy your day! More

Kjetil L

Reviews in 2 cities

1 helpful vote

“Good choice”

Reviewed May 13, 2013

Good and clean hotel with a good location for exploring NYC. Close to several transport links, and with a good number of sights in walking distance, the hotel served us well for our week-long stay. As other reviewers have mentioned, the breakfast area is a bit crowded at times. The complimentary breakfast is no gourmet experience, but a good option... More

Thank You so much for the great review, we are so happy your stay with us was very pleasant and convenient; we will like to thank you for choosing us as your NYC Hotel we really appreciate your business. We hope to see you soon and thanks again! More

Travel_girl_bee

Rouen, France

Contributor

15 reviews

9 hotel reviews

Reviews in 8 cities

5 helpful votes

“Hotel being renovated”

Reviewed May 13, 2013 via mobile

I felt that I was I a building site when I first walked in. The reception area was being ripped out and renovated. This was never mentioned during booking - a little unfair. The room was rather dull and cramped but it was clean and the beds were comfortable. There was no fridge but there was an ice machine. The... More

Was this review helpful? Yes 1

See 3 more reviews by Travel_girl_bee for New York City

Thank you for taking the time to review us on Trip Advisor, I’m sorry for the experience you encounter with our facilities being updated, I will ensure our website is updated to inform our guest of the hotel construction. We’re glad you enjoyed our Staff there really amazing! We hope you will consider us again! Thanks again and we look... More

Michael D

Cincinnati, United States

“Very poor planning, lack of proper management”

Reviewed May 10, 2013

The lobby is tiny, renovation work was being done without proper planning for the many guest going throught that small area. The elevator system and size needs to be greatly increased. It took almost 10 minutes to get to the ground floor since no one could get on the elevator which stopped at every floor.

We’re sorry the hotel did not meet your expectations; I understand how frustration the renovation process is for our guest, once the process it over the lobby won’t be as small as it used to be, hopefully you will return back to our facilities to experience our new updated lobby area. I apologize for the Inconvenience you encounter with the... More

Patricia C

Berkley, United States

“Family trip to NYC”

Reviewed May 9, 2013

Lobby construction made for crowding to and from elevators. Hair dryer in our room burned out on first use. Fortunately we had two rooms.Front desk was quick to have it replaced.This is a very narrow hotel 6 rooms on floor and only two elevators available,extremely long wait to get downstairs in the morning, over 30 minutes.

Thank you for taken the time to review us on Trip Advisor; I will like to apologize for the Inconvenience you encounter with the hairdryer and elevators. We spoke to our department heads in regards to the issues you encountered during you stay as this will help us to prevent future guest from experiencing similar issues. Please feel free to... More

Molo8027

3 reviews

“Great value, great stay.”

Reviewed May 7, 2013

Totally surprised by the hot breakfast which included Belgian waffles. A great experience over all. My husband and I were in NY taking in shows and having dinner with friends to celebrate our anniversary and wanted a nice clean space to crash in Manhattan. We found street parking easily and found the hotel nicely appointed and very clean.

We are happy you had an enjoyable stay, Especially since you enjoyed so much the Breakfast Buffet & Waffles, They are really amazing! Thanks so much for choosing us as your NYC hotel, we value your business. We hope to see you soon :) More

SusieC3333

Berlin, Ohio

“Customer Service was very Good especially for New York City”

Hotel Rooms in Times Square are small, know that, going in. The room was small, but clean, and had an updated decor and spacious shower. The breakfast area was being renovated so each evening we filled out a menu form for breakfast which was delivered to our room the next morning, which we LOVED! The front desk personnel were very... More

Thank you so much for the great review, we really appreciate it. We are glad you enjoyed your stay with us and happy that you liked “The Breakfast in Bed” Theme we had due to us updating the breakfast area. We glad you had to chance to encounter how great our Staff is, we hope you come back to visit... More

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Hampton Inn Manhattan / Times Square South Hotel, New York City

Hampton Inn Manhattan / Times Square South

721 reviews from our community

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