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Leo House

332 West 23rd St, New York City, NY 10011-2289
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Best prices for: 1 room 1 guest
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Leo House
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Leo House
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416 reviews from our community

Traveler rating
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    75
    29
    31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have very mixed feelings re Leo House. They overcharged (accidentally) my credit card by $1200 , denied it and my card had to be closed. They eventually admitted error and I received room update. I turned up at the Hotel and became upset when they asked for my credit card.,.. I did not like theroom as it was small,... More 

Was this review helpful? Yes 1
Philadelphia, Pennsylvania, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I thought the Leo house was just fine. The rooms & beds were clean & comfortable (no pest) . The flat screen was smaller than expected but actually that was fine as well. I was able to a private bathroom so that made me happy. I loved the pristine white bedding. I truly enjoyed the well appointed breakfast as well.... More 

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The wifi is a rather inconsistent in the bedrooms, & some of the rooms aren't ultra modern, but make no mistake: the Leo is a real gem. Comprehensive facilities & exceedingly friendly staff (special mention for Marilyn, who greeted us on our arrival). The location is fantastic, in the heart of Chelsea, with a subway station almost on the doorstep.... More 

Was this review helpful? Yes 2
New Delhi, India
2 reviews
4 of 5 stars Reviewed April 14, 2015

Built over 100 years ago in the Chelsea district for Catholic clergy, this small hotel is still primarily an inexpensive place for Catholic visitors to the City. The notice boards emphasize social justice work, and there is now a small chapel. The Leo House is well located on a quiet street close to two Metro stations. My upper-floor room was... More 

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Ashley B, Director of Operations at Leo House, responded to this review

Good morning, We are glad to see that you throughly enjoyed your stay with us. Because we are a non-profit organization, we are able to keep our rates low and affordable for our guests. We recently renovated our Chapel. It is now back in it's original location. Our breakfast buffet is awesome and a great bargain in Chelsea!! We do... More 

Williamsburg, Virginia
Top Contributor
353 reviews 353 reviews
52 hotel reviews
211 helpful votes 211 helpful votes
3 of 5 stars Reviewed April 13, 2015

Got a great price on Hotels.com for Leo House. The staff is very pleasant and it's very safe and secure. Very nice breakfast buffet for $9, unheard of in NYC. International clientele, but it's ambiance is very much like a hostel. The rooms are clean, but the walls are paper-thin. I listened to a conversation yesterday to Spain, through the... More 

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Ashley B, Director of Operations at Leo House, responded to this review

Good afternoon, Thank you for taking the time to write your review. I am sorry that your stay was not what you expected of us. We are in the process of doing more renovations here at The Leo House. Many of the issues you addressed, I have put at the top of the repairs list to be completed. We are... More 

Oxford, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 12, 2015

This is not really an 'hotel' in the usual sense, but was intended as a place to stay for Catholics when they were studying or visiting projects in New York. It has however been opened up to anyone who wants to stay. When I arrived from an overnight flight I was made to wait until the 2pm check in time... More 

Was this review helpful? Yes 1
Ashley B, Director of Operations at Leo House, responded to this review

Good afternoon, Thank you for your review of The Leo House. We are always happy the hear what our guests think. I apologize for the fact that you found the check in process to be a "barrier" in your experience. Our normal check in time is 2pm. We have been at 100 occupancy and it is not always possible to... More 

Pittsburgh, Pennsylvania
Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 8, 2015

With 80 rooms at $100. + a night And full most of the time and additional breakfast of $9 each this place could and should do better. With apps like Hotwire and Travelocity they won't be able to compete. Our room 612 was pepto bismal pink and hadn't seen paint in years with mold and huge patches of flaking plaster... More 

Was this review helpful? Yes 1
Ashley B, Director of Operations at Leo House, responded to this review

Good afternoon, Thank you for taking the time to write your review. We are in the process of doing more renovations. We will be painting rooms and installing new carpeting in the coming weeks and months. We do work with other apps like Hotwire and Travelocity and have been for a year now. I am sorry to hear that you... More 

Derby, United Kingdom
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 3, 2015

I recently stayed here for 4 nights in a single room with a bathroom. (814). The room was small but more than adequate. It was warm thanks to a ginormous cast iron radiator. The furnishings and bathroom fittings were old but spotlessly clean. The bed however was new and also spotless white linen. Like other guests I was told of... More 

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Saint Joseph, MO
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 2, 2015

Leo House is conveniently located on West 23rd between 7th and 8th Ave in Chelsea. It is close to 2 subway stations, has a Starbucks around the corner, a 24hour deli a few doors down and is walking distance to Penn Station. We chose it because it was close to FIT where my niece attends school. Security is great, the... More 

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Top Contributor
108 reviews 108 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed April 1, 2015

The place is clean, comfortable and in a very nice location. For the price is costs, it's good value. It's missing many of the frills of a quality hotel but finding cheap accomodation in New York City is tough. If you are looking for somewhere convenient to rest your head at night, I recommend this place. You won't have any... More 

Was this review helpful? Yes 1
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