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Leo House

332 West 23rd Street, New York City, NY 10011-2289
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443 Reviews from our TripAdvisor Community

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Traveler rating
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    168
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    33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is understandably small in downtown NYC (but unusually quiet at nite). Nonetheless it's annoying to have common (bath)rooms. You have to go outside the hallway to take a shower. And the locks don't work most of the time! Frontdesk was friendly though, look for Jose Salazar, nice people.

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Gold Coast
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Leo house is located in the Chelsea neighbourhood of Manhattan. There is a subway (E line station 23rd street) in very close proximity which makes it very convenient when coming in from JFK or just getting around the city. Leo House is in an older building however this does not mean that the place is falling apart. It may look... More 

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Shakopee, Minnesota
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

CLEAN! Ok, this means a tremendous amount to me when it comes to a review - it gets a 5. Staff: 5. BEDS: Very comfortable and I like a stiffer mattress. But these were not overly stiff. Quiet: 4.... can't help door slams sometimes, they get away from everyone. And then - it's NYC. It's so noisy, the staff gives... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I am well travelled and this is the worst hotel i have ever stayed. Stayed here for four nights with a friend from Turkey and the Horrible-depressing rooms, front desk people super RUDE (specially a girl named Vanessa), stupid rules (feels like you are in a jail or something) and the wifi is very bad. Location is good since you... More 

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Ashley B, Dir of Operations at Leo House, responded to this review

Thank you for taking the time to write your review. i'm sorry to hear that your stay was not what you expected. We alway strive to provide or customers with the best guest experience during their stay with us. Please provide me with more specific information. I will personally look into what happened. I look forward to hearing from you. More 

Travelers are raving about these New York City hotels

Mississauga, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The rooms are SMALL. The front desk workers are RUDE. The management is INCOMPETENT. We had an issue late at night and only wanted to speak to the duty manager. We were told that the people at the door COULDN'T help us but also the manager was sleeping. So NO HELP and NO MANAGER. One of the employees told us... More 

Was this review helpful? Yes 3
Ashley B, Director of Operations at Leo House, responded to this review

Good morning, Thank you for your review of your stay. I'm sorry that your stay was not what you were expecting. You also stated that you were treated rudely by some of our staff. I would like the opportunity to speak to you. I would to have more details about your stay. This is something that we do not take... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We stayed at the Leo House for four nights and we will never gome back. The room was nothing like the rooms they advertise on the internet. The bed was tiny and terrible. Walls were dirty and badly painted. The bathroom was dirty looking and bathtub rusty. Nothing worked as it should have. Even the room was not we were... More 

Was this review helpful? Yes 4
Ashley B, Dir. of Operations at Leo House, responded to this review

Good Morning, Thank you for taking the time to let us know what you though of your stay. i'm sorry that your stay at The Leo House was not what you were expecting it to be. I would like to opportunity to make things right with you. We always strive to give our the guests a great experience while staying... More 

Dublin, Ireland
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I (with three adult family members) spent 5 nights in Leo House in June 2015. We'd booked it in March and were lucky to get space. It describes itself as a Catholic Guest House and it really suited our needs for a central, reasonable location on a first time visit to NY. It's in the Chelsea district, very central to... More 

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canberra
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very clean ,secure, friendly place to stay in Chelsea ,NYC. Short walk to the subway station and lots of good little restaurants nearby. Breakfast was a bargain at $9 with lots of healthy choices and a wide selection of hot and cold food. Our rooms were clean and quiet. If you are after luxury then this is not for you... More 

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common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This hotel has a great location, a minute of walking to the subway and it is very cheap. If you are looking for something fancy this is not the place for you, this a place to crash the night in a good location. You have your private bathroom which is not the most cleanest but it's ok.

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Wolverhampton
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed June 30, 2015

Stayed for 5 nights. Nice welcome after a long flight and the key box was explained without any fuss. You drop your key into it on the way out and give your room number to collect it. Reception staff friendly and no attitude found as other posters have complained about. Room comfortable although a bit dated. Everything worked and plenty... More 

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European Style Double Room (15)
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European Style Double Room (Upper Level) (20)
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European Style Double Twin Blue Room (22)
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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
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