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Fairfield Inn & Suites New York Manhattan / Fifth Avenue

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21 West 37th Street, New York City, NY 10018
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Fairfield Inn & Suites New York Manhattan / Fifth Avenue
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Fairfield Inn & Suites New York Manhattan / Fifth Avenue
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371 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

The team at this hotel ROCK! My questions about our stay were answered over the phone and EVERYTHING I was told was correct from check in to check out. The helpful and friendly staff, location was exactly what we needed, room was clean and comfortable, breakfast was perfect! They even made arrangements for us to get back to the airport.... More 

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New London, Connecticut, United States
Top Contributor
138 reviews 138 reviews
26 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My wife and I stayed at the Fairfield Inn & Suites New York Manhattan/Fifth Avenue on April 19, 2015. I am a Marriott Gold Rewards member, so I did mobile checkin around 9:30 AM. When we arrived at 11:30 AM, our room was already available, and we were assigned Room 1602. This room had a city view, and it faced... More 

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Trinidad
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at this hotel for our very first visit to New York City. After a long and exhausting flight we arrived at the hotel around 9:00 am (Check in usually at 3:00pm) and we were so relieved that we were able to get a room and check in early. The staff at the hotel are very... More 

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Ottawa, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

My friend and I thoroughly enjoyed our 3 night stay at this hotel. When we first arrived, we were welcomed by Henry, who was always a friendly face at the reception desk. Staff were knowledgeable and helpful when we asked for directions somewhere or which subway to take. They provided us with an NYC map that was extremely helpful throughout... More 

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Stafford
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 18, 2015

Just arrived back from fairfield with my daughter had a great time. Damiel arizmendi behind reception was very helpfull explained where to go and what to do went above his role and was a credit to the hotel.We felt at home the rooms where kept clean thanks to shantel mudayn and the noise at night was minimull for its location.... More 

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Woodbridge, CT
Top Contributor
127 reviews 127 reviews
32 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed March 7, 2015

I don;t usually stay at Fairfield Inns, however this location was perfect for a business meeting and also offered great shopping after business. The staff are great, Paulina is a pleasure and always has a smile, she greets every customer with sincere joy. The hotel isn't a lot to look at, and the rooms are extremely small (a little bigger... More 

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Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 3, 2015 via mobile

We arrived at the hotel around 1.30pm and were greeted by Ashley. Check in isn't til 3pm but Ashley said there were some rooms ready and checked us in which was great as we needed a sit down after a long flight. Our room was on the 7th floor and had a view of the Empire State Building which was... More 

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Denver, Colorado
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 21, 2015

The staff were very helpful throughout the stay. As gold members, we have seen less attentive staff at full Marriott hotels. The staff here provided recommendations, quickly restocked the hot chocolate on a cold day and helped in many other ways. This hotel does not have a gym. However, with a complimentary day pass to Crunch Fitness, I was able... More 

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Madrid, Spain
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 20, 2015

it´s a great place, rooms are a bit small but it´s well equipped and very clean. Complimentary coffee and tea are great, Breakfast was ok, nothing great. The situation of the hotel is great, walking distance of many NYC highlights and metro station close by. We got a nice offer, however I saw the prices now are much higher, so... More 

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Avon, Connecticut
Top Contributor
83 reviews 83 reviews
17 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed February 15, 2015

The hotel is on 37th Street and Grand Central is on 42nd Street. It is very convenient and fairly priced. Contrary to most hotel in the area, it is possible to get a seat to eat breakfast. It was not that crowded and the breakfast bar was neat, clean and well presented. There is nothing worse than to expect breakfast... More 

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Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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