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Fairfield Inn & Suites New York Manhattan / Fifth Avenue

3.0 of 5 21 West 37th Street, New York City, NY 10018
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#258 of 453 Hotels in New York City
304 Reviews 4 of 5 stars
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Fairfield Inn & Suites New York Manhattan / Fifth Avenue
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Fairfield Inn & Suites New York Manhattan / Fifth Avenue
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304 reviews from our community

Traveler rating
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    48
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    15
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Las Vegas, Nevada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Staff at this hotel is really top notch. The Front Desk King of Kindness and Hospitality is Daniel Arizmendi. He is hospitable, a straight-shooter, a real professional and an engaging conversationalist. He thinks on his feet, he doesn't take any guff and he doesn't push people away. He is an adult in the Hospitality industry. The facility is very... More

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Guadalajara, Mexico
Contributor
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Just 5 blocks from Times Square and half block from 5th Avenue, this new hotel seems to be the best option in Manhattan, the personal is very friendly and helpful, specially Melida and Jose, they will help you with everything, the breakfast is great, the rooms are very small, like all the hotels in NY, but ask for an empire... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location was great, very close to the 5th avenue. In general the hotel and the room were ok, but the price was a bit steep. The service was ok. We weren't able to check in early, but at least we could drop our baggage at the hotel. They called us around 3:30 PM when the room was ready, not... More

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New York
1 review
5 of 5 stars Reviewed 4 weeks ago

Dan Arizmendi, front desk agent, was very helpful and accommodating! The staff here seems to value Platinum members. Also, this hotel is in a great location for public transportation, restaurants, etc.

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Los Angeles, California
2 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed August 14, 2014

First, I'm a Lifetime Platinum member in both Marriott and Starwood. I've stayed over 1200 nights in my lifetime at Marriott properties around the world. This property is by far the worst property I've ever dealt with. Not because something went wrong during my stay, that happens but it's really how it was dealt with by the manager. I checked... More

Was this review helpful? Yes 12
Long Valley, New Jersey
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 10, 2014

We had a king bed in room on the 12th floor - tight space but fine for two people - Empire State Building in view. Staff was very friendly and genuinely interested in making your stay pleasant - we planned to drop off our bags but we were able to check in early! Breakfast was standard and sufficient, Starbucks coffee... More

Was this review helpful? Yes 4
Athens, Greece
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 2, 2014

Excellent location, we could see Empire State Building from our window, in walking distance from Times Square! Poor but acceptable breakfast with Starbucks coffee. Not very big but quite comfortable rooms which could be cleaner especially the floor. Kind reception. For New York City where all hotels are very expensive this hotel is a very reasonable choice!

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Baltimore, Maryland
Contributor
14 reviews 14 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 27, 2014

The stay at this Marriott Fairfield Inn was enjoyable. Everyone at the Hotel went out of their way to make sure that the stay was pleasant. This is not always the case in New York! The room had the basic amenities and the FREE breakfast that was very adequate. There were huge bagels, muffins, real scrambled eggs and either bacon... More

Was this review helpful? Yes 3
Bracknell, United Kingdom
Top Contributor
132 reviews 132 reviews
31 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed July 14, 2014

Stayed for 5 nights. This was our first time in New York and we found the location to be excellent - only a few minutes walk from the Empire State Building in one direction and slightly longer the other way to Times Square. We also thought this was a reasonably good value hotel compared to others we considered. We asked... More

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Homestead, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 11, 2014

I was a little skeptical about staying at this hotel after reading some of the other reviews and also this was our first time visiting New York. I have to say that we were pleasantly surprised.Check in was smooth and took only a few minutes. The rooms are small but we spent most of our time out and about so... More

Was this review helpful? Yes 2
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Additional Information about Fairfield Inn & Suites New York Manhattan / Fifth Avenue

Address: 21 West 37th Street, New York City, NY 10018
Location: United States > New York > New York City > Manhattan , Murray Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Fairfield Inn & Suites New York Manhattan / Fifth Avenue 3*
Number of rooms: 92
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Also Known As:
Fairfield Inn And Suites New York Manhattan / Fifth Avenue
Fairfield Inn & Suites New York Manhattan / Fifth Avenue Hotel New York City

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