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Fairfield Inn & Suites New York Manhattan / Fifth Avenue

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21 West 37th Street, New York City, NY 10018
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Fairfield Inn & Suites New York Manhattan \/ Fifth Avenue
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455 Reviews from our TripAdvisor Community

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Florida
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I'd stay there again just because the location is so great. Easy walk to subway, 5th Ave., Times Square. Partial view of the Empire State Building from our small room. Room was clean and comfortable. Not to many rooms on each floor. Breakfast was good. Staff extremely pleasant and friendly. For the price it is a good deal. Free WiFi.... More 

Helpful?
Thank ESFFlorida
Karina B, Front Office Manager at Fairfield Inn & Suites New York Manhattan / Fifth Avenue, responded to this review

Dear ESFFlorida, Thank you for taking the time to share your experience through TripAdvisor! We are pleased you enjoyed your stay with us and had the opportunity to enjoy our complimentary breakfast. We hope to see you again soon when your travels brings you back to New York City! Warm Regards, More 

Monmouth Beach, New Jersey
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is our second time staying here. We're from NJ, so we try to make a yearly trek in to Manhattan around Christmas and just be "tourists" This is the 2nd time we've stayed here. First off, the location is fantastic! It's within walking distance of the theater district, lots of great restaurants and Times Square. Second, the staff here... More 

Helpful?
Thank Mary W
Michelle A, General Manager at Fairfield Inn & Suites New York Manhattan / Fifth Avenue, responded to this review

Dear Mary W: Thank you for sharing your experience through this awesome review! Josie and Daniel will be delighted to learn what great impact their connection made on your stay. Our team is truly the best in this business; always finding ways to go above and beyond for our valued guests such as yourselves. Thank you again for returning, we... More 

Lexington, Kentucky
1 review
5 of 5 stars Reviewed 1 week ago

My son and I had a great stay here. The hotel staff was so accommodating. Daniel was so nice and very helpful. We were stuck there in the snow storm last weekend and he called us to see if we needed anything. He went above and beyond! The hotel is convenient to everything. We will definitely go back,

Helpful?
Thank Natalie A
Michelle A, General Manager at Fairfield Inn & Suites New York Manhattan / Fifth Avenue, responded to this review

Dear Natalie A: Thank you for sharing your experience through this great review. Daniel and the team are very focused on creating a great experience for our guests by ensuring each guest feel at home during their visit; they will be thrilled by your compliments. I am delighted to know that we have won your loyalty. Thank you again for... More 

Yakima, Washington
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is located in the garment district and many store fronts were having sample sales! It was in easy walking distance to Times Square. The room was small but sufficient and comfortable. I had a king size bed on the 14th floor. There is not an on-site gym, but they provide a free pass to a nearby gym just... More 

Helpful?
Thank morena1178
Michelle A, General Manager at Fairfield Inn & Suites New York Manhattan / Fifth Avenue, responded to this review

Dear morena1178: We appreciate you taking the time to share your experience regarding your recent visit with us through this review. Thank you for highlighting some of the great features of our hotel its convenient location. I am happy to learn that you had a great stay and hope you will come back to see us on a future visit.... More 

Port Elizabeth, South Africa
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was in NYC on business and stayed 2 nights, the staff was great, friendly and very helpful. the rooms are small but clean and very comfortable and anyway when you're in this city you won't want to stay in, you'll rather be out and about exploring the streets of New York.

Helpful?
Thank LataniFi
Michelle A, General Manager at Fairfield Inn & Suites New York Manhattan / Fifth Avenue, responded to this review

Dear LataniFi: Thank you for staying with us during your recent trip to NYC! We appreciate you taking the time to provide such great feedback and are delighted to learn that you enjoyed your visit.Our team is dedicated to ensuring your are satisfied during your stay and will be happy to see your comments. Thank you again for your review;... More 

Denver
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This Fairfield Inn is actually run by some company and approved by Marriott. The good: clean room, Starbucks coffee in room and lounge, free breakfast. Not too far from Time Square-- 1 mile. One room window actually opens. The bad: Really small room, barely space for 3 checkin bags, almost zero closet space, have to use bags as closet, no... More 

Helpful?
1 Thank Htwo H
Karina B, Front Office Manager at Fairfield Inn & Suites New York Manhattan / Fifth Avenue, responded to this review

Dear Htwo H, Thank you for taking the time to share your experience through TripAdvisor! We are pleased you enjoyed the amenities we offer here. Please accept our sincere apologies regarding the noisy fan in the bathroom. Your feedback has been shared with our staff to ensure these issues are addressed immediately. We hope that you will stay with us... More 

flint north wales
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Arrived late from uk and the staff were on hand to welcome us and what a welcome, very professional,friendly and courteous. Room was spacious, two large beds comfortably for 3 adults. We were given a drinks voucher for bar which luckily was still open, very welcoming. Breakfast was complimentary and it was brilliant, really set us up for the day.... More 

Helpful?
Thank tracy_cantona
Atlanta, Georgia
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for a business trip. Small rooms, but what reasonably priced rooms in NYC are not? Clean, quiet and the breakfast in the morning was good. Eggs, bacon, sausage, Belgium waffles, fruit, and other tasty stuff is nice for the standard daily breakfast included with room price. Easy walk to Grand Central area, as I walked to... More 

Helpful?
Thank atlgal77
Michelle A, General Manager at Fairfield Inn & Suites New York Manhattan / Fifth Avenue, responded to this review

Dear atlgal77: Thank you for your time in sharing your experience through this review. We are glad to know that you had a good stay and that our location and services proved to be ideal for your needs. Thank you for staying with us, we hope you will stay with us again if future plans take you to our area.... More 

London, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

A four-night stay before Christmas was very pleasant. Many midtown destinations are within walking distance. The staff are truly professional and very helpful. Wifi connection is reliable. The only slight disappointment was the quality of their self-service breakfast.

Helpful?
Thank GlobeReveler
Michelle A, General Manager at Fairfield Inn & Suites New York Manhattan / Fifth Avenue, responded to this review

Dear GlobeReveler: Thank you for choosing to stay with us during the holidays. I am delighted to learn that you had a pleasant stay. Thanks for taking the time to share your experience through this survey and highlighting the benefits of staying with us; friendly, professional staff, reliable WiFi and central location. We strive to ensure a flawless, exceptional guest... More 

1 review
5 of 5 stars Reviewed January 4, 2016

My sister and I arrived in New York City for an enjoyable vacation. We got just that. The hotel staff (Josie Kinsler, Sasha at the front desk, Ashley in housekeeping, and the breakfast attendants were very attentive to their responsibilities; I loved the free breakfast buffet with Starbucks coffee; free Coffee bar was 24 hrs; the rooms were extremely nice,... More 

Helpful?
Thank Alfretta A
Michelle A, General Manager at Fairfield Inn & Suites New York Manhattan / Fifth Avenue, responded to this review

Dear Alfretta A: We appreciate you sharing such great feedback regarding your recent stay with us. Thank you for the great compliments of our staff Josie, Sasha, Ashley and the entire Team, they will be motivated by your kind words. It is great to know that we have won your loyalty. The details you have provided will surely assist future... More 

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Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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