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All 455 New York City hotels

Comfort Inn Times Square West

2.0 of 5 Hotel   |   343 W. 44th Street, New York City, NY 10036 (Formerly Comfort Inn Theatre District) (Hell's Kitchen)
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Ranked #155 of 455 Hotels in New York City
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed October 7, 2014
scfivegrands Taylors, South Carolina
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580 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Comfort Inn Times Square West
See the most recent reviews
Taylors, South Carolina
Top Contributor
57 reviews 57 reviews
15 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed October 7, 2014

The location of this hotel is wonderful, and we were able to walk to most of our activities. The front desk personnel were always helpful and smiling. The rooms were very small (typical for NYC), but clean, comfortable and recently remodeled. Breakfast was good and offered a nice variety of items. There was even a different flavor of batter for... More

Was this review helpful? Yes 4
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear Scfivegrands, We thank you very much for sharing your pleasant experience and posting review on Tripadvisor. Our rooms are Typical New York size but recently renovated. We are glad that you liked our location, Clean rooms, Breakfast and staff service. Luggage storage with little space is a challenge but we try to handle until 6pm for our checked out... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 1, 2014 via mobile

loved staying here, it was the perfect location for us as we were in nyc for a few days mainly to see shows. the staff were so friendly and helpful. how great to have free breakfast in the morning and free cookies in the evening. can't wait to return!

Was this review helpful? Yes 2
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear bbboom, Thank you for taking time to post a great review on Tripadvisor. We are delighted to know that you liked our Location, rooms, staff service and Breakfast. We serve fresh cookies for all our guests returning back in the afternoon and guest cheking in to the hotel every day. Your reviews will help all future guest trying to... More

Brook Park, Ohio
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed September 30, 2014

Loved the location, steps to Times Square...Room was small but extremely clean and four adults fit perfectly. The staff was so helpful and extremely friendly. Free continental breakfast was great...included waffles...cereal...fruit...juices and More!! Please note that parking is across the street and costs 30 dollars every 24 hours...seems pricey...but for NYC it was a great deal.

Was this review helpful? Yes
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear Kathleen H, Thank you so much for such a wonderful review about your recent stay with us. We are glad that our clean rooms and location was perfect for your needs. Our Hot breakfast is a major plus and all the bakery items delivered fresh every morning. $30.00 parking in midtown and theatre district is a deal . We... More

Savannah, Tennessee
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 28, 2014

The staff was so friendly when we checked in. The rates were the best around. Great location. Walking distance to everything! Great great great location. The room was clean and comfortable. Nothing fancy, but we weren't in our room much except to sleep. They also have a nice free breakfast. Don't waste your money on fancy, stay here!

Was this review helpful? Yes 6
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear Jesspatt, We appreciate excellent review about your recent stay with us. We are delighted to know that our clean rooms, breakfast and the location was very convenient to your needs. All our rooms are recently renovated. We are looking forward to welcoming you back to our hotel on your next visit to NYC. More

Utica, New York
2 reviews
5 of 5 stars Reviewed September 27, 2014

The staff was kind, friendly and helpful. The Inn was clean, beds comfortable, shower hot, breakfast great. The location is perfect, close to theaters & restaurants ! I would recommend to others, and will stay again!

Was this review helpful? Yes
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear Lil54dale, Thank You so much for taking time to review our hotel and recommending on Trip Advisor. We are glad to know that our clean rooms, Hot breakfast and staff service met your expectation. We always strive for Guest satisfaction and very happy to know that our entire staff did that perfectly. We hope to see you again in... More

Ventura, CA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 19, 2014

The location of this hotel is perfect! Close to everything! The staff were very friendly on my arrival. It was just me, so the room was a perfect size for one, although I don't think it's too small even if there were two people..it is NYC after all! The bathroom was clean with good water pressure, and plenty of plush... More

Was this review helpful? Yes 2
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear Sweetybeety, Thank you very much for your wonderful and detailed review . We are delighted to hear that our Accommodations, amenities and staff service exceeded your expectations. Our Breakfast is a major plus and the location is close to Times square and Theatres. We hope to be your hotel choice on your future visits to NYC. Once again thanks... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 18, 2014 via mobile

The staff was friendly and helpful. The breakfast was good and free. Location is perfect...close the subway, restaurants, bars, and Times Square. Rooms, although small fit our needs. Would recommend to others.

Was this review helpful? Yes 4
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear Philip Enos, Thank you very much for sharing your experience with Trip advisor. We are delighted to hear that you liked our location, Breakfast and service. Thank you so much for your business and we look forward to seeing you in the future. More

Swampscott, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 4, 2014

Let's start with the good: the location is convenient for a short trip, the price is super good for NYC, the hotel is clean, the room was clean and seemed like newly decorated, the bed and pillows were very comfortable. Now for the bad: the receptionist had no clue what she was doing and was super slow. Had to redo... More

Was this review helpful? Yes 5
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear Elle2004, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More

Saint Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed September 2, 2014 via mobile

I was given a room in the basement of the hotel. No guests should have to step over piles of laundry and boxes to get to their room. The room itself wasn't so bad. Small and clean. Although outside of the sliding door was full of debris from construction. ( old sinks, toilets, dry wall, ,etc,)

Was this review helpful? Yes 1
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More

Horsham, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 1, 2014

We stayed for 2 nights in August 2014. The room had 2 double beds to accommodate 2 adults and 2 children. Although the room was quite small, we expected that in New York. The hotel frontage was in the process of being replaced but this did not interfere with our stay. The room and bathroom were small but clean as... More

Was this review helpful? Yes 1
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear Paula R, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are... More

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Additional Information about Comfort Inn Times Square West

Address: 343 W. 44th Street, New York City, NY 10036 (Formerly Comfort Inn Theatre District)
Phone Number:
Location: United States > New York > New York City > Hell's Kitchen , Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Times Square West 2*
Number of rooms: 70
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Also Known As:
Comfort Inn Theatre District Hotel New York City

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Staying in Hell's Kitchen (Located within Midtown)

Neighborhood Profile
Hell's Kitchen
Just a few strides from the pulsing beat of Times Square, Hell’s Kitchen has a much more local pulse than its buzzing neighbor. The low-key vibe is part of the appeal, but there’s also a new energy arriving in the neighborhood in the form of modern residential buildings with new retail and food shops. Ninth Avenue is lined with restaurants of all types, from tiny Thai hangouts and Italian trattorias to French bistros and Southern cuisine. Just show up hungry and walk up and down the street, you are bound to find something that looks good. For a more classic taste of the city, grab a bite to eat along Restaurant Row (46th Street between 8th and 9th Avenues) before a Broadway show. The Hudson River provides a break from the city blocks with riverside views, piers for boat tours, and parks perfect for a stroll.
Explore this neighborhood