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Comfort Inn Times Square West

Certificate of Excellence
2.0 of 5
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343 W. 44th Street, New York City, NY 10036 (Formerly Comfort Inn Theatre District)
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Comfort Inn Times Square West
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Ranked #155 of 463 Hotels in New York City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Nellym London, UK
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632 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, UK
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here with another family over the Easter holidays. We had a great time and cannot recommended the Comfort Inn highly enough. The staff were very friendly and extremely helpful, particularly at breakfast when on a couple of days it was a bit busy with school trips. The breakfast itself was of a very good standard and having free... More 

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Sevierville, Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a wonderful week in NYC! The Comfort Inn staff was excellent and so willing to help. Rooms were clean and the location was great. They lady in charge of breakfast was outstanding. Even with several groups of students, she kept the bar well stocked and cleaned. They held our luggage when we checked in early and were always... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago

We booked this hotel based on all the good reviews it received, I have read every single review on here since December 2014 and I have to say that this hotel is great!!!! The staff is very friendly and accommodating, the rooms are a bit small as expected but me and my wife and daughter stayed in a double bed... More 

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sam k, General Manager at Comfort Inn Times Square West, responded to this review

Hello Quentinw, Thank you very much for sharing your experience on Tripadvisor. We are glad to know that our location, Breakfast and service was upto your expectations. Your feedback will help future guest trying to find good accommodations in the area. We are looking forward to providing you the same pleasant accommodations and service the next time you are in... More 

Cary, NC
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here on a family vacation with kids. We found an excellent rate on the hotel's website. Very central and safe location, with a Shake Shack around the corner and right in the middle of theater district. Hotel staff were just excellent, friendly and helpful. The breakfast was great and the woman running it did a fantastic job even... More 

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sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear Hudsontj, Thank you for a great review. We are glad to know that our location was very convenient and the price was right for you. We are happy to know that you enjoyed staying wth us. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind Regards, SAM... More 

Roanoke, Virginia
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

One thing I know has been said before...you don't go to New York spending a lot of time in your hotel room. I carefully considered my options as there is a lot. My dad and I decided on the Comfort Inn mainly for the price. It was one of the only places we found that offered free wifi and breakfast... More 

Was this review helpful? Yes 2
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear lifeisgood905, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

Joensuu, Finland
Contributor
12 reviews 12 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It has a very good location, but the same cant be said about the room. They are terribly small but comparing the price and the location, they are more than enough to get by if you are budget traveler. The breakfast buffet is an added bonus for the weary traveler

Was this review helpful? Yes 1
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear hobbes_84, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

London, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have just stayed a this hotel for a 2 week period (that was very expensive!). I had to book this hotel because this one is in a fantastic location, literally metres away from the times square area where my business trip brought me. The interiors of the rooms look dated to some extent. The heating is sometimes too hot,... More 

Was this review helpful? Yes 2
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We are delighted to hear that our location was very convenient to you. A Thank you so much... More 

Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the moment we stepped into the hotel till the day we left, customer service was given at its best. The warm staff at the reception went beyond their scale to make our stay a pleasant one. We booked a regular room for 2 persons initially but at the very last minute, we had to change it to a double... More 

Was this review helpful? Yes 1
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear Shellylovesburgers, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. We are happy to know that you liked our accomodation and service. Your survey responses will serve as encouragement to all of our staff as we... More 

Boston, Massachusetts
Top Contributor
161 reviews 161 reviews
18 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a nice hotel for the money. The rooms are small but they are clean. It is close to a lot of attractions. You are within walking distance of most of the theaters. There are a lot of restaurants. You get a free breakfast in the morning. It is pretty good. You have your choice of waffles, muffins, bagels,... More 

Was this review helpful? Yes 1
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear hollywood38, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Nashville, Tennessee
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 21, 2015

The Comfort Inn Times Square West had very clean rooms, very friendly staff and a great breakfast. The beds were very comfortable and the hotel was very quiet at night. It was close to all the attractions of Times Square but far enough away that you didn't hear the city noises when you wanted to sleep. The rooms were small... More 

Was this review helpful? Yes 3
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear Missy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

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