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All 452 New York City hotels

Comfort Inn Times Square West

2.0 of 5 Hotel   |   343 W. 44th Street, New York City, NY 10036 (Formerly Comfort Inn Theatre District) (Hell's Kitchen)
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Ranked #158 of 452 hotels in New York City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Carrie M Columbia, Connecticut, United States
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542 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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Columbia, Connecticut, United States
Top Contributor
144 reviews 144 reviews
34 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The location of this hotel is ideal. It is easy to park across the street and they give a discount for hotel guests of $30 for 24 hours which is a deal in NYC. Yes the rooms are small, but they are clean, neat, and everything was in working order. Staff was friendly and helpful and courteous. I would definitely... More

Was this review helpful? Yes 2
Contributor
20 reviews 20 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

My friend and i stayed overnight here, the location is perfect so close to Times Square and all the theaters. The room was fine although I could see some saying it was small, but its NYC it was clean, comfortable, it includes breakfast which had a good selection, the breakfast space is a bit tight and we had to wait... More

Was this review helpful? Yes 2
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More

Calumet, Michigan
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

3rd stay at this inn. Location is perfect. Rooms recently renovated. Rooms are small. Very clean. Lots of tourists stay here. Close to Times Square and theaters. Staff is very helpful with all questions.

Was this review helpful? Yes 1
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear ooh-ooh22, Thank you so much for your wonderful review on TA. We are glad to know that our team is very consistent in providing outstanding service every time you stay with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you... More

Dubuque, Iowa
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We just returned from a four night stay at this hotel. We were close to everything and found the rooms very clean. Looked at all rates in the area and these were the most reasonable. We had difficulty finding it the first night when we arrived as to the small front door access. However, we had a very pleasant stay... More

Was this review helpful? Yes 1
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear SueW1113,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an... More

madi-t
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed for 3 nights just for a quick getaway. The location was absolutely perfect. It was walking distance from everything. The breakfast was decent and having free wi-fi was really convenient. The hotel has a great deal with the parking lot across the road. We paid 30$ per day for parking which is fair considering the location. The staff... More

Was this review helpful? Yes 2
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear Madi-t, Thank you very much for your time and valuable review on Tripadvisor. We are glad to hear that our location was very convenient to your needs including the parking across the street. We look forward to serve you on your future trips to NYC. Kind Regards, SAM KUPPUSWAMY More

New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The staff was very friendly and attentive. The building and rooms were clean, even when undergoing construction. The location is ideal and the rooms were more reasonably priced than anywhere else in the area. I plan to stay here for any and all future visits to the city. Thank you for the great experience.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear DevinG,We appreciate 5 stars.Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services... More

Santo Andre, SP
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed there for 9 night in July 2014. Small rooms, but clean. The good thing is the included breakfast, which in unusual in the major hotels in NYC. Had some trouble with the roomservice the last two days, but then we found out that they would not make the beds if there were personal belongings on it, what turned... More

Was this review helpful? Yes 2
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear Rafibruhn, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More

Granby, Connecticut
Contributor
20 reviews 20 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location was great. Near Times Square and Broadway. Close to the subway. The rooms are small, but it is NYC. They were clean and the beds were comfortable. The breakfast in the morning was convenient and good. There was a nice variety of pastries, fruits, waffles, eggs and other breakfast items. We were on the top floor, but I... More

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Leawood, Kansas
1 review
4 of 5 stars Reviewed 4 weeks ago

Very clean, friendly staff! We really enjoyed the convenience of the location. Complimentary breakfast made eating with kids very easy. Kids loved the waffles :) Small rooms without a lot of space for luggage...but what would you expect in NYC? Would definitely stay here again!

Was this review helpful? Yes
Des Moines, Iowa
1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

We got a ground floor room right near noisy front desk. Hotel is under construction and is several blocks from time square. Also make sure you understand their late check-out policy or it will cost you.

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Additional Information about Comfort Inn Times Square West

Address: 343 W. 44th Street, New York City, NY 10036 (Formerly Comfort Inn Theatre District)
Phone Number:
Location: United States > New York > New York City > Hell's Kitchen , Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:2 star — Comfort Inn Times Square West 2*
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Also Known As:
Comfort Inn Theatre District Hotel New York City

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style
#108 Business Hotel in New York City #111 Family Hotel in New York City #166 Romantic Hotel in New York City
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Number of rooms
70

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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