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All 459 New York City hotels

Comfort Inn Times Square West

2.0 of 5 Hotel   |   343 W. 44th Street, New York City, NY 10036 (Formerly Comfort Inn Theatre District) (Hell's Kitchen)
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Ranked #155 of 459 Hotels in New York City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
1sttimetocleveland Toronto, Canada
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603 reviews from our community

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  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is an excellent place to stay, close to Times Square, the theatre district and subway lines. The price was excellent, rooms and lobby were clean. Staff was extremely helpful, professional and friendly. Breakfast was the usual fare for the Choice Hotel chain, but it does the job to help start the day. We will return to this location.... More 

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Providence, Rhode Island
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice front desk staff, decent wifi, decent breakfast, and great bedding. The room was tiny but modern and clean, and the location is perfect for Times Square. If someone else were paying, I'd want a bit more luxury, but it was absolutely not depressing at all!

Was this review helpful? Yes 3
Albany NY
Top Contributor
56 reviews 56 reviews
33 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Because of a good experience last year, we took another January break in NYC and took advantage of nice seasonal rates at the Comfort Inn. It was very cold in the city, so the location, very near Broadway theaters, restaurants, subway, etc, was great. Rooms in city hotels are generally not very large, and this is no exception, but it... More 

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San Jose, California
Senior Reviewer
6 reviews 6 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for a week - If you want a 3.5 star of 4 star hotel with a nice lobby and restaurant, you likely would not get what this hotel offers: refrigerator in room (microwave available for use in lobby), decent sized rooms for NYC, free breakfast and evening cookies, free Wi-Fi, individual HVAC units, clean room. Breakfast: Make your... More 

Was this review helpful? Yes 1
15 reviews 15 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Considering that all the NYC visitors expend the time in the streets of Manhattan this hotel offers the chance to recover and recharge battery for your next journey! Rooms are not big, actually they are compact but nice! The room had a giant screen, the bed is really soft, in general great service. Location is perfect just 2 squares from... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Others have written reviews about bed bugs and management's unhelpful or unprofessional responses circa 2010 and 2011. Still true, sadly. On New Year's Eve we rented a room for $700. An hour after arrival saw a large bed bug crawling around our pillow. Caught the bug, which is good because the manager initially denied vehemently that there could be an... More 

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sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. As you mentioned, we renovated all our rooms recently and maintained very clean all times. NYC hotels are highly targeted place for these... More 

Glens Falls, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location for a fun trip to the Big Apple. Close to theater, arts, shopping and restaurants. We found the hotel clean, comfortable and easy to get to after all of our jaunts. Hotel staff were helpful with suggestions and directions, very polite and kind. We will certainly visit this spot again.

Was this review helpful? Yes 4
Manchester, New Hampshire
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The staff was nice, the rooms were teeny tiny! We had a view of the city on the 3rd floor, but we were kept up ALL night by the street noises. Not only that, but we were woken up by the room next to us!!! Horrible worst experience. Good hotel location right next to subway and food, but bad hotel... More 

Was this review helpful? Yes 2
Kernersville NC
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Comfort Inn Times Square West was everything I was expecting from the excellent reviews I read here on Trip Advisor! The staff was very friendly and helpful, our room was very clean and the breakfast was just what we needed to start our busy days of sightseeing! This hotel is in a very convenient location to midtown Manhattan attractions,... More 

Was this review helpful? Yes 6
16 reviews 16 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is located literally only minutes away from Times Square and has easy access to all public transportation. The rooms are small but that is to be expected in the city and are well appointed. The hotel itself is maintained well and the front desk staff were mostly friendly and helpful. The breakfast offered in the morning was a... More 

Was this review helpful? Yes 2
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Additional Information about Comfort Inn Times Square West

Address: 343 W. 44th Street, New York City, NY 10036 (Formerly Comfort Inn Theatre District)
Phone Number:
Location: United States > New York > New York City > Hell's Kitchen , Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Times Square West 2*
Number of rooms: 70
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Also Known As:
Comfort Inn Theatre District Hotel New York City
Hotel Style:
#113 Business Hotel in New York City
#115 Family Hotel in New York City
#160 Romantic Hotel in New York City

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