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Reviews you can trust

84% Recommend
4.0 of 5 stars 50 reviews
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By trip type
All (50)
[ Date ] [ Rating ]
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5 of 5 stars
OzTink   3 contributions
Melbourne Australia
Nov 22, 2009 | Trip type: Couples New

This was our first trip to NY and we spent the first 5 nights at the MAve (on their stay for 5, pay for 4 promotion). I had read the reviews here on TA before booking, but it was a very new hotel then and had just opened with only a few reviews. I was a little concerned as I... more

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1 of 5 stars
nancys941   1 contribution
Estero, Florida
Nov 19, 2009 | Trip type: Couples New

We stayed at MAve for 3 nights & it was like we were right on the street with all the trucks, cars, sirens & traffic. We were given air plugs & tried to sleep with television on & AC unit turned up to drown out noise, but it was still really bad. When I complained, the desk clerk said "You... more

Management response from
TheMAveNYC, Director of Sales & Marketing

Thank you for your review. As a new hotel we are always looking for ways to improve upon our guest’s experiences. We are very distressed to hear that you had such a negative experience while staying with us. The ear plugs you mentioned are just one of several measures that our associates should have offered you, including an offer to...

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4 of 5 stars
NG13mia   1 contribution
Miami
Nov 17, 2009 | Trip type: Business, Solo travel

I knew I was in for something different when the Taxi was dropping me off at the hotel and you can see the vibrant colors of red and ballons in the lobby. I was quickly welcomed before I got my bags off the trunk and checked in in a flash. I expected fast service being in New York, but wow,... more

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4 of 5 stars
pugofwar   1 contribution
Boulder, CO
Nov 16, 2009 | Trip type: Business

I stayed at The MAve during a business trip to NYC and was definitely pleased with the place. As many other reviewers have noted, the rooms aren't large. They are, however, extremely clean and functional - almost spartan in their efficiency. The staff was extremely courteous and helpful - hailing cabs, answering questions, providing as much information as they could... more

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4 of 5 stars
apeidelstein   1 contribution
Chicago, IL
Nov 1, 2009 | Trip type: Couples

The staff was wonderful in helping us with everything from making dinner reservations to bringing ice up to our room. We had a King size room and it sounds like we had more space than most of the other reviews. We had a small desk with one chair and a WONDERFUL king size bed. The air conditioner was only a... more

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3 of 5 stars
AndyMaxx   28 contributions
Amsterdam, NL
Oct 28, 2009 | Trip type: Couples
2/2 found this review helpful

We chose The MAve for our first 2 nights in NYC last weekend. We wanted to experience staying in 2 different areas, and spotted this hotel on Trip Advisor for our first. Was very new at the time, quite far down the ratings list...but only because it was recently added. Every hotel needs to start somewhere, so we decided to... more

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2 of 5 stars
MaryCFP   9 contributions
dc
Oct 22, 2009 | Trip type: Couples

Positives: friendly staff, free wifi, comfy bed & lots of pillows (very firm), H2O bathroom amenities, huge shower head, & near subway; Negatives: no working elevators and had to walk up seven flights of stairs with metal covering (VERY noisy), breakfast consisted of coffee at 8:30 am on Sunday, postage-size room (upgraded @ $20/night to queen, much better), all street... more

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4 of 5 stars
Kat2006   3 contributions
Toronto, ON
Oct 15, 2009 | Trip type: Couples

The Mave is a lovely hotel in a great location right up from Madison Square Garden (the park, not the sports arena). The staff, from concierge to housekeeping, were among the friendliest and helpful I have ever come across. The rooms are very clean and the bed was extremely comfortable. The hotel, as mentioned in other reviews, just opened in... more

Management response from
TheMAveNYC, Director Of Sales & Marketing

Thank you so much for your posting on Trip Advisor. We apologize for the issues you may have had with the key cards. Our keycard use a new technology and sometimes when they are place in close contact with cellular phones they can be deactivated. However we are happy that you were pleased with the service you received once you...

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4 of 5 stars
Sandup   11 contributions
Sarasota, Florida
Oct 14, 2009 | Trip type: Couples

I agree with the other Tripadvisor comments- clean, small room, and NOISE coming from the outside city streets at all hours thru the flimsy plastic on the sides of the window a/c- heat unit (even on a higher floor). "Breakfast"- small variety of danish and coffee served only until 9 am even on weekends ( a guest on the single... more

Management response from
TheMAveNYC, Director Of Sales & Marketing

Thank you so much for your posting on Trip Advisor. We wanted to inform you that we have began to install soundproof guards on our windows and the rooms have become much more pleasant. The entire hotel should have these guards installed by October 30th. While this will assist in making the rooms quieter please keep in mind that NYC...

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4 of 5 stars
tracycul   7 contributions
Auburn, AL
Oct 12, 2009 | Trip type: Business, Solo travel

Just got back from a three night stay and found almost everything to be excellent. The only problem is that the hotel is retrofitted and uses window unit heating and cooling. This lets in a good bit of noise. We talked with the front desk and they told me that they are ordering sound buffers to go around the unit.... more

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The MAve Also Known As

  • Mave New York City
  • Mave Hotel New York City
Address: 62 Madison Ave, New York City, NY 10016
4.0/5.0
50