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Staybridge Suites Times Square - New York City

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340 West 40th Street, New York City, NY 10018
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Staybridge Suites Times Square - New York City
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3,868 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Huntersville, North Carolina
1 review
4 of 5 stars Reviewed yesterday NEW

The hotel was clean, the staff very friendly and the best was the free breakfast every morning and if you did not want to stay and eat in lobby, they had take out boxes. They also had socials during the middle of the week and food was provided also. This worked out great for our growing boy, we saved on... More 

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London, United Kingdom
Level Contributor
134 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Staybridge Suites are extremely conveniently located - very close to Times Square and subway stations. They have a lovely breakfast, but a small room to eat it in, so theres always a rush for tables and chairs. They do however, offer little plastic boxes for you to carry away some food, so you can eat in your room or... More 

Was this review helpful? Yes 1
Megan B, Manager at Staybridge Suites Times Square - New York City, responded to this review

Hello desiKim, Thanks so much for staying with us at the Staybridge Suites Times Square! We are so glad that you found our hotel to be convenient as per location, and amenities offered. Its always very important to us that we make our guests as comfortable as possible while they are here with us and we appreciate your feedback very... More 

Atlanta, GA
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed for one night. It was perfect for what we needed. The bed was comfortable and the room is exactly what I would expect in NYC, small but clean & comfortable! The breakfast was ok. I would prefer less carbs & more fruit & protein. The staff was more than helpful & accommodating! The hotel is across from the... More 

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Megan B, Manager at Staybridge Suites Times Square - New York City, responded to this review

Hello WThomas, Thanks so much for choosing the Staybridge Suites Times Square during your visit here in NY! We are always glad to see positive feedback from our guests. Thanks so much for showing your appreciation! We are very happy to hear that you enjoyed our comfortable beds, our location and most importantly that you felt safe while you staying... More 

London, United Kingdom
5 of 5 stars Reviewed 2 days ago NEW

Great location - 10min walk from Times square and 5/10 min walk from hop on hop off buses/subway to visit attractions. The staff were always friendly & met all our needs. There are 3 lifts which can be busy in the mornings, however wait is not longer than 5mins.. Breakfast was slightly crowded some days, however that was no problem.... More 

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Megan B, Manager at Staybridge Suites Times Square - New York City, responded to this review

Hello Sonya! Thanks so much for giving us a 5 star review! We appreciate you sharing your experiences here at the Staybridge Suites Times Square so much! We are elated to hear that you enjoyed your time here, and that you found our customer service to be exemplary. We look forward to you staying with us in the future! Thanks... More 

Phoenix, Arizona
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed an entire week. Location was excellent. Easy walk to Times Square and shows. Subway entrance is less than 100 yards away. Had problem with alarm clock and shower which were taken care of immediately. Staff was courteous and professional. Great breakfast but somewhat crowded during peak times. We stayed on the 30th floor which avoided some of the long... More 

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Nicole P, Manager at Staybridge Suites Times Square - New York City, responded to this review

Hello Jean1999, Thank you for choosing Staybridge Suties Times Square for your recent visit to the big apple. We appreciate your for your feedback. We are pleased to hear you enjoyed your stay and are looking forward to welcoming you back. More 

Tel Aviv
Level Contributor
82 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed in this hotel for 4 days in a business trip. it is very well located, between the 8th and the 9th ave. good rooms, breakfast included. The breakfast can be better arranged, as there are not enough tables near the buffet, and in "rush" hour can be hard to sit down in confort. besides that, the service is... More 

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Megan B, Front Office Manager at Staybridge Suites Times Square - New York City, responded to this review

Thank you so much for your review. We are glad to hear you enjoyed your stay! We are currently working to help alleviate some of this crowding during peak breakfast hours and appreciate your feedback. Thank you also for your kind words regarding our front desk staff, they were very happy to hear they could help make your stay even... More 

Wellington, New Zealand
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was not impressed by the hotel when I first arrived as there was a considerable gap between the pictures of the hotel and the reality. Based on the price we paid and the pictures of the rooms on the website we expected a spacious and bright room; but in reality the room was small with everything cramped in. After... More 

Was this review helpful? Yes 2
Toronto
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Perfect for the price. Location, cleanliness, comfort, and food were great. Staff were friendly and very helpful. Rooms have a kitchenette with everything you need. Free daily breakfast is extensive. They put on happy hour a few evenings per week with free beer, wine and hot food. Directly across from the Port Authority, which is great if you're taking the... More 

Was this review helpful? Yes 1
Idriss K, Front Office Manager at Staybridge Suites Times Square - New York City, responded to this review

Thank you so very much for your wonderful review!!!We are thrilled to hear that you found our hotel to be perfect, as well as our staff to be very helpful. Our hotel is located in a very central & convenient location, and offers a very good value especially with all the extra complimentary perks. We thank you again, and we... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the staybridge November 2014. The hotel was spotless and clean, lovely helpful staff. We upgraded to a room with a view and was well worth the extra looking out onto times square. The rooms were big and spacious with everything you need. The lifts were never a problem for us, the longest we waited one day was... More 

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Me and my fiance stayed here for 4 nights for his birthday. It was clean, staff were very professional and courteous, and we loved the fact that they had the free buffets and appetizers. The room view we had was great, but is was due in part of a request from my fiance who asked them to set up everything... More 

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