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All 452 New York City hotels

Holiday Inn Express New York City-Wall Street

3.0 of 5 Hotel   |   126 Water Street, New York City, NY 10005 (Financial District)
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Ranked #286 of 452 hotels in New York City
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A recent review
4 of 5 stars reviewed 1 week ago
Dawn M West Hartford, Connecticut, United States
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262 people have reviewed this hotel

Traveler rating
    55
    131
    47
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    16
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
West Hartford, Connecticut, United States
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a lovely hotel and a very good location - we had to attend a wedding over the bridge in Brooklyn and there weren't many hotels there so we looked here. This location was perfect. Very close to the subway so my teen daughter was able to take the train into the heart of the theatre district without trouble.... More

Was this review helpful? Yes 1
Team-Wall-St, Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Guest, Thank you so much for taking time out of your day to review our hotel. I am pleased our location met your needs and the refrigerator and microwave exceeded your expectations. We truly value our Guest reviews and I will certainly follow up with our engineering team regarding the Wi-Fi speed. We are looking forward to your next... More

London, United Kingdom
Top Contributor
73 reviews 73 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

An odd hotel this, with some very good aspects and some very bad. Location is fantastic, and the property itself is very modern/new. But the staff are hit-'n-miss - some good and some darn awful - the lifts can take a long while to arrive, and the rooms are small... even by New York, and even by HI Express, general... More

Was this review helpful? Yes
Team-Wall-St, Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Guest I am so sorry to hear to had mixed feelings on the service and hotel. I have shared you concerns with my team and we are working hard to ensure our guest experience is consistent in all departments. Please feel free to reach out to me directly at scott.hall@hhmlp.com if you wish to discuss any further. Thank you... More

Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am so delighted with our overnight stay in this Hotel. Convenient to subway and many tourist' attractions! My friends and I were able to go to Chinatown and Little Italy via Subway. In the evening we went to see Jersey Boys Broadway Show and we took the Subway to see the show. We went to Statue of Liberty early... More

Was this review helpful? Yes
Team-Wall-St, Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Guest We are so pleased you enjoyed the location and had a great stay with us. The hotels proximity to all the attractions you mentioned is a real plus. Thank you so much for your kind review of our hotel. We are already looking forward to your next trip to the big apple. Scott Hall Assistant General Manger More

Jacksonville, Florida
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The team at this hotel was so accommodating and nice. We had a reservation 'misunderstanding' via the central reservations, and the staff here ironed it all out. They were friendly, helpful and made the stay a great experience. This location is also close to the 2, 3 and 6 Subways stops.

Was this review helpful? Yes
Team-Wall-St, Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Thank you so much for recognizing our staff. I am very pleased you had a great stay with us and we are very much looking forward to your return to New York City. Scott Hall Assistant General Manager More

Bono arkansas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at this hotel for a week. It was our first trip to NYC. We were greeted with a welcome to NY package. The staff was very friendly. The rooms were clean. The staff was very good at giving directions. Breakfast was amazing!!! The lady preparing the food was delightful. The cinnamon rolls were to die for. The staff... More

Was this review helpful? Yes 1
Team-Wall-St, Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Guest, I truly appreciate your feedback and patronage. Sonia really does a fantastic job taking care of everyone in the breakfast area. Thank you very much for your kind review; I hope to see you soon! - Scott Hall. More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here back in May, 2014 and had such a wonderful time. The staff was SUPER-friendly, the room was beautiful and cozy, the breakfast was the best I've ever had in a hotel and the manager went out of his way to help us when we experienced a problem with a local parking garage. I would... More

Was this review helpful? Yes 1
Team-Wall-St, Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Guest, thank you so much for your kind review! I am very pleased you were satisfied with the service you received from the team and it was my sincere pleasure to assist you with our parking garage. We look forward to your next visit to our hotel. Scott Hall Assistant General Manager More

Washington DC, District of Columbia
1 review
1 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel for a few nights last weekend and requested two beds and instead was given 1 king bed. The hotel front desk claimed that they did not have a room with any two beds or cots available. The hotel had ample time between my reservation and arrival date to inform me of this discrepancy and did nothing.... More

Was this review helpful? Yes
Team-Wall-St, Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear guest, I truly apologize for the inconvenience. Please feel free to contact me directly should you have any further questions, thank you. Scott Hall 212-747-9222 More

Camden
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I am loving Holiday Inn thus far. I have been to two different Holiday Inns within one month and both of them were very nice. I want to thank Jose Flores for getting me out of a bind with my reservation. Customer service was excellent. The rooms are small but quaint. Prices are reasonable for New York standards. I would... More

Was this review helpful? Yes
Team-Wall-St, Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Guest, I am so pleased our hotel and brand has made your trip pleasant. Thank you so much for recognizing Jose for his outstanding service, he is very happy to be mentioned on TripAdvisor. Scott Hall Assistant General Manager More

Colombo, Sri Lanka
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed in this hotel for nearly 12 days and got to say the stay throughout was wonderful. The rooms though a bit small are clean and comfortable. Staff in general from their Assistant General Manager to the person who repairs stuff are very friendly, helpful and cheerful :) They've got a wonderful front desk who are very helpful. Make sure... More

Was this review helpful? Yes
Team-Wall-St, Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Guest, I was very pleased to read your review and want to thank you for your kind words. I have shared your comments with the team and they are excited to learn you had a great stay with us. We are all looking forward to you next visit with us. Thank you so much! Scott Hall Assistant General Manager More

TORONTO
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

This was a great location - close to several subway stops and yet since it's in the business district it's quiet on the weekends. Our room was fine, service was great - front desk staff were very helpful holding our bags when we arrived early and after we'd checked out. I somehow managed to forget my toothbrush and they sent... More

Was this review helpful? Yes
Team-Wall-St, Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Guest, we are pleased our hotel and location met your needs. Thank you for taking the time to review our hotel. Our team is very much looking forward to your next visit to New York City! Scott Hall Assistant General Manager More

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Additional Information about Holiday Inn Express New York City-Wall Street

Address: 126 Water Street, New York City, NY 10005
Phone Number:
Location: United States > New York > New York City > Financial District , Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express New York City-Wall Street 3*
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Also Known As:
Holiday Inn Express New York City-Wall Street Hotel New York City

52 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style
#43 Green Hotel in New York City #241 Romantic Hotel in New York City #249 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Brand new in 2009, the Holiday Inn Express Downtown Manhattan is conveniently located on Water Street close to Wall Street. We are just a short distance from NY Stock Exchange, City Hall, Federal Reserve Bank, and World Trade Center. Lower Manhattan will keep you fully entertained by offering a variety of attractions including South Street Seaport, Battery Park, Little Italy, Chinatown, and walking distance from the South Ferry which connects to the Statue of Liberty and Ellis Island. We offer 112 luxuriously appointed guest rooms equipped with deluxe new bedding, Smart Bath Collection amenities, wired/wireless high-speed Internet access. This newly constructed hotel also features an exercise room, business center, and hot breakfast bar. We are confident that your stay with us will be a pleasant experience, so Stay Smart! ... more   less 
Number of rooms
112

Questions & Answers

Questions? Get answers from Holiday Inn Express New York City-Wall Street staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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