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Holiday Inn Express New York City-Wall Street

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126 Water Street, New York City, NY 10005
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Holiday Inn Express New York City-Wall Street
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334 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Israel
Level Contributor
85 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The location of this hotel is very good - in a walking distance from South Seaport and Brooklynn Bridge.. The staff was very friendly. It was my last stop in this trip, so many packages of staff bought on the internet were sent to the hotel. They made an effort to locate them and save them for me Especially friendly... More 

Was this review helpful? Yes
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for taking your time to review our hotel. It's such a pleasure to hear that you enjoyed your stay with us and that our staff and property location met your needs. We take great pride in providing quality service to all our guest and am very glad that we could be of service... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Came for a few days of business, stayed a couple extra nights for fun. The room was tiny but comfortable, what can you expect in NYC? Breakfast was delicious and the host incredibly nice! Apple/iPhone users be warned the wifi is very hard to connect to, my laptop was fine but I could only connect my phone one night of... More 

Was this review helpful? Yes
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for taking the time out to review our property. I am very sorry to hear that you experienced some inconveniences during your stay with us. I have shared your feedback with my department leaders and they are taking corrective action to ensure this does not happen again. We hope that you consider staying... More 

Key West, Florida
1 review
4 of 5 stars Reviewed 3 weeks ago

We fly from Germany to Miami to go by car for about 4 weeks to New Orleans. From NO we fly to NYC for 5 days. We booked the Holiday Inn Express because we wanted to stay in the financial district. The WTC, Brooklyn Bridge, Battery Park, Chinatown and Metrostations are neareby. The Room was tiny but clean and convenient... More 

Was this review helpful? Yes
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for taking the time to review our property. We really appreciate your valuable feedback. Its wonderful to hear that you enjoyed your stay with us and that you found everything to your satisfaction. We hope to see you again soon. More 

USA
Level Contributor
102 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We needed to stay in the city overnight for my daughter's college graduation, and I wanted to stay in the financial district. I like the Holiday Inn Express chain, and this hotel did not disappoint! It was clean, comfortable, and convenient, and the included breakfast was perfect for our needs. We had a room with two double beds, and, although... More 

Was this review helpful? Yes 1
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for your kind review. It's such a pleasure to hear that you enjoyed your stay with us and you found everything to your satisfaction. My staff and I take great pride in providing excellent service to all our guest and I am glad we could be of service to you. We hope to... More 

Logan, UT
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was very conveniently located in the Financial District, with just a few blocks to NYSE, Brooklyn Bridge, WTC, Battery Park and ferries. The hotel was clean and the breakfast was decent. The staff was exceptionally helpful. I stay in ~ 20 hotels per year and this staff ranks among the most courteous and proactive that I have seen.

Was this review helpful? Yes
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Values Guest, Thank you so much for your kind review. Its such a pleasure to hear that you enjoyed your stay with us. My staff and I take great pride in providing great costumer service to all our guest and I am delighted to hear that you enjoyed your stay with us. We look forward to your next arrival... More 

Los Angeles, California
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here three nights in April 2015. I was in town seeing friends and attending the Tribeca Film Fest. Location: Perfect location for downtown sites. It is an easy walk to the Metro on the 2 and 3 line. and an easy 15 minute easy walk to the 9/11 Memorial area. I never had to wait more than a... More 

Was this review helpful? Yes
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for your kind review. It's such a pleasure to hear that you enjoyed your stay with us and you found everything to your satisfaction. We hope to see you again soon. More 

Middle River
2 reviews
5 of 5 stars Reviewed May 25, 2015

We stayed in this hote for 1 night but we have 2 full breakfast, 2 days at a price of one. Great location and freindly staff. We arrived very early and the staff greeted and checked us in early. The rooms are clean and trendy but the bathroom can cause a flood .

Was this review helpful? Yes
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for your kind review. It's such a pleasure to hear that you enjoyed your stay with us and that you found everything to your satisfaction. We hope to see you again soon. More 

New Haven, Connecticut
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 14, 2015

This was a very convenient hotel, given its good location and reasonable price. However, the hotel was quite small -- the room itself and the facilities. The breakfast room especially was very crowded, and we did not even go that late. People had to be constantly asked to leave and it just felt like there were too many people there.... More 

Was this review helpful? Yes
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for taking your time to review our hotel. I am glad that our hotel location and service provided to you was up to your expectation. We hope to see you again soon. More 

Boston, Massachusetts
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed May 6, 2015

I visit NYC frequently for business and have been searching for a good downtown hotel that is clean, comfortable, convenient and fairly priced (at least by NY standards). The HI Express on Water St is clean, convenient and exceptionally well-priced, but the level of comfort takes it off the list. I could deal with the small room size (although hardy... More 

Was this review helpful? Yes 2
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for taking your time to provide us with your valuable feedback. I want to take this opportunity to offer my sincere apologizes for the inconveniences you experienced during your stay with us. I have shared your feedback with my management team and they are taking corrective actions. We do hope that you consider... More 

Wellingborough
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 28, 2015

We stayed here for two nights in April 2015. We had two rooms which were very clean and tidy although very small. The linen was clean and fresh and we had tea and coffee making facilities. The bathroom was small with a hairdryer and toiletries. Unfortunately we didn't get enough towels. One day we were short of a hand towel... More 

Was this review helpful? Yes 3
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much taking your time to review our property. We appreciate your feedback and I am very glad to hear that you enjoyed your stay with us. We do hope that you come back again soon. More 

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Staying in Financial District

Neighborhood Profile
Financial District
At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis Island to learn about the vital immigrant history of the city.
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