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Holiday Inn Express New York City-Wall Street

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126 Water Street, New York City, NY 10005
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Holiday Inn Express New York City-Wall Street
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398 Reviews from our TripAdvisor Community

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Houston, Texas
1 review
3 of 5 stars Reviewed 2 weeks ago

To start this is a good overall hotel. It is very clean, conveniently located and has most of the amenities you look for. I have stayed at many Holiday Inn Expresses in the past, but was just honestly a little disappointed with my stay in particular. Some inconveniences I had was being unable to store food in the room because... More 

Helpful?
Thank Dannyky
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for your review. Please accept our sincere apologies for the inconveniences you experienced during your stay with us. We truly appreciate you taking the time to tell us about your recent stay at our hotel. We rely on our guest to let us know how we are doing and rest assured the issues... More 

Dartmouth, Canada
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here Jan 7 - 10 2016 and although my room was terribly small ( But hey , that is Manhattan after all) , I really did enjoy this hotel . It is a fabulous location , breakfast is included ( and it is a good one!) , and the proice was extremely reasonable.

Helpful?
1 Thank anne12345678
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for your great comments. We are very glad to hear that you had a great stay with us and you found everything to your satisfaction. We hope to see you again soon. More 

Nantucket, Massachusetts
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here on business for three nights. I wish I could have stayed longer! Nice clean room, comfortable bed, clean bathroom, nice towels. The front desk personnel were all very nice and helpful, esp. Jonathan. And breakfast was perfect, the woman who ran it was awesome!! Just wonderful!!

Helpful?
Thank Pansysmum
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for your awesome review of our hotel. We derive great pleasure when we hear that our guest had a comfortable and enjoyable stay with us. My staff and I take great pride in providing exceptional service to all our guest and am glad we could be of service to you. We hope to... More 

Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

We arrived late to check in and found out that the hotel did not have any rooms with double beds available, Expedia overbooked the room. John Santos was the associate on duty at the time and quickly called to the near by Holiday Inn to find us a new room. He provided us with taxi money and called us later... More 

Helpful?
Thank Adam C
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for your awesome review. We truly value your feedback and are pleased to hear that you found our staff to be friendly and responsive to your needs. I will be sure to share you feedback with Mr Santos and I am positive he will be very glad to be mentioned by name on... More 

Level Contributor
6 reviews
5 hotel reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed here for a week on business. Good part is that it's in the middle of financial district and serves good breakfast. Internet over wifi was literally non existent and the LAN cable would not connect. The flush in the toilet would keep flushing without a reason. Barring this, staff is courteous.

Helpful?
Thank Venkateswara Y
Nballou S, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for your candid review of our hotel. Please accept our deepest apologies for the inconveniences you experienced during your stay with us. We rely on our guest to let us know how we are doing and we really appreciate your honest feedback. Rest assured the issues mentioned will be addressed. We hope that... More 

Crawley, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed five days in January 2016, our first trip to NY and our first trip sharing a room together ( there were three of us) . The hotel is everything you`d expect from a Holiday Inn Express, clean, well maintained and courteous and professional staff. The rooms are small ( go to the Walfdorf and pay five times as... More 

Helpful?
Thank alex t
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for your great review of our property. I am very happy to hear that we could provide you with excellent service and a comfortable stay. We are ecstatic to hear that you would consider returning to our hotel and we look forward to having you back! More 

Mexico City, Mexico
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Room is small, especially if you put four people with four suitcases in two double beds, but at that price and NYC, Xmas till New Years, it's a good deal. And good location to get anywhere, close to subway station and walking distance to Battery Park and the One World Observatory. Room was always clean, told the front desk about... More 

Helpful?
Thank TerryGJ001
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for your review. We're so pleased to hear you found our hotel comfortable and conveniently located. Thank you very much for recognizing the service Lilia and our breakfast attendant Sonia offered to you during your stay. I will be sure to share your comments with them. We hope to see you again soon. More 

Columbia, South Carolina
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our room was bigger than expected. It was comfortable for we older married folks as well as our 15 yo daughter. Convenient to everywhere, and fairly safe to walk around even in e evening. Good restaurants nearby. Perfect for us during a quick visit to NYC.

Helpful?
1 Thank CarolinaCouple17
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for your kind review. I am very glad to hear that you found our rooms to be comfortable and our location conveniently situated. We work hard everyday to provide comfortable rooms and great service to all our guest and am glad we able to be of service to you. We hope to see... More 

Tzur Moshe, Israel
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 23, 2015

This is a great hotel tucked away in the heart of lower Manhattan. The staff are fantastic - very friendly and helpful. The lobby is tiny but welcoming and was decorated nicely for the holidays. The room I had was bigger than I expected for this area....not huge, don't get me wrong, but didn't feel cramped. Spotlessly clean, well furnished... More 

Helpful?
Thank Pat-Tofield
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Thank you so much for your review of our hotel and staff. I am pleased to hear you enjoyed your stay with us. I It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nballou S Front Office Supervisor More 

Level Contributor
8 reviews
3 hotel reviews
5 of 5 stars Reviewed December 13, 2015

I loved the time I spent in this hotel, it is very clean, the staff were friendly and nice, breakfast was very good. Rooms are a but small but more than sufficient for me. This was a great value for money and I would definitely recommend this hotel to anyone who's staying in lower Manhattan.

Helpful?
Thank minalouisfr
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for your great comments. I am very glad to hear that we provided you with excellent service and a comfortable stay. We work hard everyday to provide comfortable rooms and great service to all our guest and am glad we able to be of service to you. We hope to see you again... More 

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Staying in Financial District

Neighborhood Profile
Financial District
At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis Island to learn about the vital immigrant history of the city.
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