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All 447 New York City hotels

Holiday Inn Express New York City-Wall Street

3.0 of 5 Hotel   |   126 Water Street, New York City, NY 10005 (Financial District)
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Ranked #304 of 447 hotels in New York City
A recent review
5 of 5 stars reviewed 1 week ago
Marcos B Caracas, Venezuela
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239 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
Caracas, Venezuela
Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We have a nice stay in this hotel, during the winter. The heat was working well, the room is small like all rooms in NYC, but nice and clean. Wifi worked well too, and we were in a 7th floor. A typical Holiday Inn breakfast, they're fine tho. Recepcionist spoke spanish too, a good thing if you are spanish like... More

Was this review helpful? Yes
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Thank you so much for your review. We are vey happy to hear you had a great stay with us and our hotel and staff met all your needs. We hope you will visit us again very soon. Thank you so much for choosing us. More

Houston, TX
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel for one night on March 29. I made my reservation three weeks in advance, but upon arrival found out that the hotel was overbooked. I arrived around 1:20 pm and was told my room was in the process of being cleaned and it would be about a 45 min. - 1 hour wait. I was... More

Was this review helpful? Yes
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Thank you so much for your review. Please accept our sincere apologies on your experience with us. We are truly disappointed to hear some of the issues you had during your stay. We will definitely address the housekeeping department on the poor bedding sheets. This is unacceptable delivery to our guest and we will work on correcting this concern. I... More

Dublin Ireland
Contributor
16 reviews 16 reviews
16 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a four night stay here in Feb. Easy trip from JFK via lightrail to Howard Beach and subway A to Fulton Street (1hr10mins $7.50). Hotel is located just off South Seaport, short walk to WTC or Battery Park. Very quick and friendly check in. Room is compact but very comfortable and clean. Safe, iron, AC, coffee and toiletries in... More

Was this review helpful? Yes
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Thank you so much for your review. We are happy to hear our staff provided you great services at all times. This makes us truly happy. We also look forward to you staying with us again. Thank you so much for sharing your recent visit with us. More

Minneapolis
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here because it was close to my husband's meetings. It turns out to be a great area for hanging out as well! Who knew?! It is close to several different subway stops and other public transportation and is right at the corner of Water St and Wall St. The rooms are what you would hope for in the... More

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JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Thank you so much for your review. Thank you for sharing your visit with us and letting us know our location and services were good. Thank you for also bringing to our attention the car services fees. We rely on the vendors we work with to provide the same equal services you expect when you stay with us and I... More

Horsham, United Kingdom
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel has around 27 storeys, with just four bedrooms on each floor. So it is pretty quiet and compact. The elevators have to work! The breakfast was adequate, and the omelette was good. The hotel is close to Broad St and Fulton St stations so has great connectivity with JFK airport.

Was this review helpful? Yes
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Thank you so much for your review. We are happy to hear our location met your needs. We are glad that you were also able to enjoy our breakfast to give you a head start on your day. Thank you so much for your feedback and look forward to your next visit soon. More

Dublin
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Great location, friendly staff but the room is small, better not to open the curtain if you don't have a street-view room. The air-condition is extremely loud, but when I switched off, I was frozen. it was expensive as well but I assume this is more as it is in a good location in NY.

Was this review helpful? Yes
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Thank you so much for your review. We truly apologize for our heating system's noise. We will share your feedback with our engineering team in hopes of correcting this problem. We hope you will still consider us for any future lodging needs. Thank you so much. More

Boston, Massachusetts
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is conveniently located, close to the metro station. The rooms are clean and the staff is helpful. The breakfast was ok. Pancakes and cinnamon rolls were nice. The heating was a bit of a problem. It was cold when you turn off the heating but when you turn it on it was noisy, it was not comfortable to... More

Was this review helpful? Yes
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Thank you so much for your review. I truly apologize that you didn't have a good night's rest. I will definitely share your feedback with our engineering team to work on improving our heating system's noise. Please accept our sincere apologies for our elevator being out of service. We rely on a 3rd party company to fix these items very... More

Liverpool
Contributor
13 reviews 13 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

we booked the Holiday Inn Express, Wall Street for several reasons, and I can quite honestly say, it was the perfect choice. Initially we picked this hotel for its location in lower Manhattan and the fact that a number of local attractions (to many to list) are all within waking distance, a number of subway stations are also within walking... More

Was this review helpful? Yes
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Thank you so much for your review. I'm so happy to hear Scott and the team provided you a great experience and you were happy with our services and room. We truly appreciate you giving us an opportunity despite other reviews and great to hear this positive change. Thank you so much and we hope you will visit us again... More

San Antonio, Texas
Top Contributor
101 reviews 101 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 16, 2014

The location is great, quiet at night and located by many of the subway lines. The staff at the front desk and breakfast room were very nice. The room is a little small but it was clean and had everything we needed. Each floor has 5 rooms, ours and a friends with no view.

Was this review helpful? Yes 1
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Thank you so much for your review. We are happy to hear our location met your needs. Thank you for recognizing our front desk and breakfast staff as well as our cleanliness. We truly appreciate you staying with us and look forward to your next visit soon. More

Milford, Massachusetts
1 review
3 of 5 stars Reviewed February 24, 2014 via mobile

I was not expecting much but it's called holiday inn express and the check in took forever and so did the checkout. The room was extremely small and I felt really cramped especially in the bathroom but the bed was comfortable. There was also a fridge and tv with local channels. The complimentary breakfast was pretty good better than the... More

Was this review helpful? Yes
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Thank you so much for your review. We apologize that our check in and out process was delayed. I have reviewed your feedback with our front desk team to assure we can make our check in and out process more quick and efficient. We hope you will visit us again that way we can prove to you we listen to... More

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Additional Information about Holiday Inn Express New York City-Wall Street

Also Known As:
Holiday Inn Express New York City-Wall Street Hotel
Holiday Inn Express New York City-Wall Street Hotel New York City
Address: 126 Water Street, New York City, NY 10005
Phone Number:
Location: United States > New York > New York City > Financial District , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#235 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express New York City-Wall Street 3*
Official Description (provided by the hotel):
Brand new in 2009, the Holiday Inn Express Downtown Manhattan is conveniently located on Water Street close to Wall Street. We are just a short distance from NY Stock Exchange, City Hall, Federal Reserve Bank, and World Trade Center. Lower Manhattan will keep you fully entertained by offering a variety of attractions including South Street Seaport, Battery Park, Little Italy, Chinatown, and walking distance from the South Ferry which connects to the Statue of Liberty and Ellis Island. We offer 112 luxuriously appointed guest rooms equipped with deluxe new bedding, Smart Bath Collection amenities, wired/wireless high-speed Internet access. This newly constructed hotel also features an exercise room, business center, and hot breakfast bar. We are confident that your stay with us will be a pleasant experience, so Stay Smart! ... more   less 
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