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Holiday Inn Express New York City-Wall Street

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126 Water Street, New York City, NY 10005
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Holiday Inn Express New York City-Wall Street
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329 Reviews from our TripAdvisor Community

Traveler rating
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    161
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here three nights in April 2015. I was in town seeing friends and attending the Tribeca Film Fest. Location: Perfect location for downtown sites. It is an easy walk to the Metro on the 2 and 3 line. and an easy 15 minute easy walk to the 9/11 Memorial area. I never had to wait more than a... More 

Was this review helpful? Yes
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for your kind review. It's such a pleasure to hear that you enjoyed your stay with us and you found everything to your satisfaction. We hope to see you again soon. More 

Middle River
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed in this hote for 1 night but we have 2 full breakfast, 2 days at a price of one. Great location and freindly staff. We arrived very early and the staff greeted and checked us in early. The rooms are clean and trendy but the bathroom can cause a flood .

Was this review helpful? Yes
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for your kind review. It's such a pleasure to hear that you enjoyed your stay with us and that you found everything to your satisfaction. We hope to see you again soon. More 

New Haven, Connecticut
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a very convenient hotel, given its good location and reasonable price. However, the hotel was quite small -- the room itself and the facilities. The breakfast room especially was very crowded, and we did not even go that late. People had to be constantly asked to leave and it just felt like there were too many people there.... More 

Was this review helpful? Yes
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for taking your time to review our hotel. I am glad that our hotel location and service provided to you was up to your expectation. We hope to see you again soon. More 

Boston, Massachusetts
Contributor
18 reviews 18 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I visit NYC frequently for business and have been searching for a good downtown hotel that is clean, comfortable, convenient and fairly priced (at least by NY standards). The HI Express on Water St is clean, convenient and exceptionally well-priced, but the level of comfort takes it off the list. I could deal with the small room size (although hardy... More 

Was this review helpful? Yes 2
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for taking your time to provide us with your valuable feedback. I want to take this opportunity to offer my sincere apologizes for the inconveniences you experienced during your stay with us. I have shared your feedback with my management team and they are taking corrective actions. We do hope that you consider... More 

Wellingborough
Contributor
16 reviews 16 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed here for two nights in April 2015. We had two rooms which were very clean and tidy although very small. The linen was clean and fresh and we had tea and coffee making facilities. The bathroom was small with a hairdryer and toiletries. Unfortunately we didn't get enough towels. One day we were short of a hand towel... More 

Was this review helpful? Yes 3
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much taking your time to review our property. We appreciate your feedback and I am very glad to hear that you enjoyed your stay with us. We do hope that you come back again soon. More 

Schenectady, New York
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago

king bed suite was very tiny. a crib was brought up right away but looked like it belonged in a 1940s orphanage, didn't bother us tho. we missed breakfast that was included but for the price we could have done better. the plus is the convenient location. it was a clean room but the tiniest suite ever! one other point:... More 

Was this review helpful? Yes 1
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for your valued feedback. I want to take this opportunity to offer my sincere apologies for the inconvenience you experienced during your stay. I have shared your feedback with my management team and they would follow up to ensure this incident does not happen again. We hope that you give us a second... More 

Bonita Springs, Florida
Top Contributor
148 reviews 148 reviews
28 hotel reviews
107 helpful votes 107 helpful votes
2 of 5 stars Reviewed April 27, 2015

This is a reasonably priced hotel in a good downtown location, just off Wall Street. This is NYC so rooms are small. The room size may actually be a bit bigger here than other hotel chains. The desk staff really tries hard to please and accommodate requests. I did not get a chance to try breakfast here. For the negatives,... More 

Was this review helpful? Yes 1
Nballou S, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for taking your time to review our property. I want to take this opportunity to offer my sincere apologize for the inconvenience you experienced during your stay. We work hard everyday to provide great service and quality guest room to all our guest and it is very disappointing to hear that we did... More 

Senior Contributor
30 reviews 30 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 25, 2015

Staff were fantastic and room was clean. Bed was very comfortable. Location was perfect for what we needed. However, there were a number of downsides... The room was tiny. As in the bed was inaccessible from one side and the base. Very little storage space. We were on the 24th floor and still the noise was bad. The heater/cooler only... More 

Was this review helpful? Yes
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for your valued feedback. I am very glad to hear that you enjoyed your stay with us. I have shared your concerns with my management team and they are making every effort to take corrective actions. We do hope to see you again soon. More 

London, United Kingdom
2 reviews
4 of 5 stars Reviewed April 9, 2015

This hotel is in a great location, just a 5 mins walk to the Metro on the 2 and 3 line (straight into the centre of NYC), 10 walk from Battery Park to pick up the cruises to Statue of Liberty and a 15 min easy walk to the 9/11 memorial area. Couldn't have been happier with the location really.... More 

Was this review helpful? Yes
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for taking your time to review our Hotel. It is wonderful to hear that you enjoyed your stay with us and that you found everything to your satisfaction. We really value your feedback and would be more than happy to give you that high floor you like. We do hope to see you... More 

Cleveland, Ohio
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed April 5, 2015

We stayed here for 4 nights in a Jr King Suite. Like the other reviews state, the rooms are small. The bathroom is a fair size. The hotel was pretty quiet but there was noise coming in through the window from the street. Also, on our last morning there we could hear noise from another room. The heating unit was... More 

Was this review helpful? Yes 1
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for taking your time to review our hotel. Its a pleasure to hear that you enjoyed your stay with us. We truly appreciate your feedback. We look forward to your next visit with us. More 

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At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis Island to learn about the vital immigrant history of the city.
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