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Holiday Inn Express New York City-Wall Street

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126 Water Street, New York City, NY 10005
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Holiday Inn Express New York City-Wall Street
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342 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

We landed on the 1st and took the Airtrain which dropped us exactly next to the hotel which shows how well connected it is. The rooms are a bit tight because most of the items are stuffed in but almost everything provided is sufficient. This has been the first holiday inn express to provide a locker in the room for... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I unexpectedly stayed in the city Saturday night. After searching for a hotel room for over an hour I called the holiday Inn express and was told they had one room left. Brian at the front desk held it for me. I was extremely happy with my stay. Brian gave me information of a bar a couple blocks away called... More 

Was this review helpful? Yes 1
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for you kind review. Its such a pleasure to hear that you enjoyed your stay with us and that you found everything to your satisfaction. I will share your feedback with Brian i am sure he will be very happy have been mentioned by name on your review. We hope to see you... More 

Gurgaon, India
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 17 days, the rooms are nice and clean albeit a bit small. I felt the bathroom walls could be cleaned up a bit more, there was some black paint on the walls(did not touch to find out what it was). Breakfast is average fare, front desk staff is good especially Jose, who is very kind and great... More 

Was this review helpful? Yes
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for you valuable feedback. We appreciate the time and effort you took to review our property. I am very glad to hear that you enjoyed your stay with us and that our staff was attentive to all your needs. We hope to see you again soon. More 

York, Maine
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

A omplete dump. I wouldn't let my dog stay there. Room is small,, hotel is dirty and not the type of place that you would feel comfortable in.. THere are plenty of other hotels in the area to choose from.

Was this review helpful? Yes
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for your review. I am very sorry to hear that our hotel did not meet your expectation. Please give us a call at the hotel if you would like to further discuss your feedback. We hope that you would give us a second chance to make things right. More 

Houston, Texas
Level Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good place to stay as this place is close to so many attractions and subway, though rooms are very very very congested. If i could aware about room size, never booked this hotel. But, as location is superb, we realize this one is good choice. One Problem, we had to check out early as we were leaving for Niagara falls... More 

Was this review helpful? Yes
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for your review. I am very sorry to hear that our staff was not able to accommodate your needs and that our room size did not met your expectation. We value our Platinum members a lot and I have reviewed your feedback with my team to ensure that this does not occur again.... More 

Melbourne, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As with most mid-range hotels in NYC the Holiday Inn Express at 126 Water Street, just off Wall Street in the financial district, is tight for space but the rooms are comfortable and clean. As IHG Rewards Club members we were able to upgrade to a room on the 25th (out of 27) floors. And there were just four rooms... More 

Was this review helpful? Yes
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank yo so much for your kind review. Its such a pleasure to hear that you enjoyed your stay with us and that you found our staff to be helpful and attentive to all your needs. We hope to see you again soon. More 

Boca Raton, Florida
Level Contributor
1 review
5 of 5 stars Reviewed 5 weeks ago

Our family stayed here 2 nights for my husband's work, then off to Italy for 2 weeks! The hotel is very close to the World Trade Center Memorial, and Battery Park. Very easy to go uptown (via Uber or subway) to Empire State Building, Times Square, etc. The hotel was very clean and the check in staff, pleasant. The breakfast... More 

Was this review helpful? Yes
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for your kind review. Its such a pleasure to hear that you enjoyed your stay with us and our location and services provided to you met your needs. We look forward to your next arrival with us. More 

Delhi
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 5 weeks ago

The location of the hotel in downtown Manhattan is great. Only challenge is that rooms are small which is fine considering that it is Manhattan, the problem is that off the 4 rooms 2 of the rooms are slightly bigger than the other rooms is my feeling. So, if you check at the time of checking in you may be... More 

Was this review helpful? Yes
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for your review. I want to take this opportunity to offer my sincere apology for the inconveniences you experienced during your stay with us. NYC rooms are relatively small and I am so sorry that our room size did not meet you expectation. I have also reviewed your feedback with my team to... More 

Israel
Level Contributor
90 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed June 26, 2015

The location of this hotel is very good - in a walking distance from South Seaport and Brooklynn Bridge.. The staff was very friendly. It was my last stop in this trip, so many packages of staff bought on the internet were sent to the hotel. They made an effort to locate them and save them for me Especially friendly... More 

Was this review helpful? Yes
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for taking your time to review our hotel. It's such a pleasure to hear that you enjoyed your stay with us and that our staff and property location met your needs. We take great pride in providing quality service to all our guest and am very glad that we could be of service... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 13, 2015

Came for a few days of business, stayed a couple extra nights for fun. The room was tiny but comfortable, what can you expect in NYC? Breakfast was delicious and the host incredibly nice! Apple/iPhone users be warned the wifi is very hard to connect to, my laptop was fine but I could only connect my phone one night of... More 

Was this review helpful? Yes
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for taking the time out to review our property. I am very sorry to hear that you experienced some inconveniences during your stay with us. I have shared your feedback with my department leaders and they are taking corrective action to ensure this does not happen again. We hope that you consider staying... More 

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Staying in Financial District

Neighborhood Profile
Financial District
At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis Island to learn about the vital immigrant history of the city.
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