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All 453 New York City hotels

Holiday Inn Express New York City-Wall Street

3.0 of 5 Hotel   |   126 Water Street, New York City, NY 10005 (Financial District)
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Holiday Inn Express New York City-Wall Street
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Ranked #291 of 453 Hotels in New York City
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A recent review
4 of 5 stars reviewed 1 week ago
Canary1234 Oxford, United Kingdom
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267 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
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English first
Oxford, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Visited this hotel as part of a business trip to Wall Street as was suitably impressed with the standard. Rooms had good air-con, fast wi-fi and the bed was comfortable. The service given by the front desk was of a high standard and the food in the restaurant was decent especially the lobster ravioli. Happy to return here as decent... More

Was this review helpful? Yes
Team-Wall-St, Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Guest, Thank you so much for taking time to review our hotel on Tripadvisor, we appreciate your honest review and kind words. My team and I are all looking forward to your next trip to the Big Apple. Sincerely, Scott Hall Assistant General Manager More

Charleston, South Carolina
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 1 week ago

As rule, I refuse to stay at this chain due bad past experience. However, this particular property is not all that bad. The floors aren't noisy..only 5 rooms to a floor, though the elevator is a bit slow. The rooms are standard NYC economy sized (small) but adequate. They are clean, and the internet is free. There is no in... More

Was this review helpful? Yes
Team-Wall-St, Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Guest, I am so pleased you enjoyed your stay at our hotel and very much appreciate your honest review. We strive every day to provided great service and comfortable accommodations at the Holiday Inn Express Wall Street. We are all looking forward to you next trip, perhaps you could try our King Size Junior Suite which has the much... More

Top Contributor
102 reviews 102 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

Ok, NY is expensive, mainly during events, like USOPEN. But this hotel is an good option, since it is close to financial district and not so far from main signseeing option inside Manhattan (MTA is always working), and rates are ok for the product that they offer. Strengths: location, good assistance at lobby and nice room. Weakness: 2 elevetors is... More

Was this review helpful? Yes
Team-Wall-St, Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Guest, Thank you so much for taking the time to review our hotel, we truly value all guest reviews. I am pleased you were satisfied with the hotel overall and I have passed your comments on our elevators, to the Chief Engineer. Sincerely, Scott Hall Assistant General Manager More

West Hartford, Connecticut, United States
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a lovely hotel and a very good location - we had to attend a wedding over the bridge in Brooklyn and there weren't many hotels there so we looked here. This location was perfect. Very close to the subway so my teen daughter was able to take the train into the heart of the theatre district without trouble.... More

Was this review helpful? Yes 2
Team-Wall-St, Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Guest, Thank you so much for taking time out of your day to review our hotel. I am pleased our location met your needs and the refrigerator and microwave exceeded your expectations. We truly value our Guest reviews and I will certainly follow up with our engineering team regarding the Wi-Fi speed. We are looking forward to your next... More

London, United Kingdom
Top Contributor
73 reviews 73 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed August 12, 2014

An odd hotel this, with some very good aspects and some very bad. Location is fantastic, and the property itself is very modern/new. But the staff are hit-'n-miss - some good and some darn awful - the lifts can take a long while to arrive, and the rooms are small... even by New York, and even by HI Express, general... More

Was this review helpful? Yes
Team-Wall-St, Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Guest I am so sorry to hear to had mixed feelings on the service and hotel. I have shared you concerns with my team and we are working hard to ensure our guest experience is consistent in all departments. Please feel free to reach out to me directly at scott.hall@hhmlp.com if you wish to discuss any further. Thank you... More

Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 11, 2014

I am so delighted with our overnight stay in this Hotel. Convenient to subway and many tourist' attractions! My friends and I were able to go to Chinatown and Little Italy via Subway. In the evening we went to see Jersey Boys Broadway Show and we took the Subway to see the show. We went to Statue of Liberty early... More

Was this review helpful? Yes 2
Team-Wall-St, Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Guest We are so pleased you enjoyed the location and had a great stay with us. The hotels proximity to all the attractions you mentioned is a real plus. Thank you so much for your kind review of our hotel. We are already looking forward to your next trip to the big apple. Scott Hall Assistant General Manger More

Jacksonville, Florida
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 10, 2014

The team at this hotel was so accommodating and nice. We had a reservation 'misunderstanding' via the central reservations, and the staff here ironed it all out. They were friendly, helpful and made the stay a great experience. This location is also close to the 2, 3 and 6 Subways stops.

Was this review helpful? Yes
Team-Wall-St, Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Thank you so much for recognizing our staff. I am very pleased you had a great stay with us and we are very much looking forward to your return to New York City. Scott Hall Assistant General Manager More

Bono arkansas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014 via mobile

We stayed at this hotel for a week. It was our first trip to NYC. We were greeted with a welcome to NY package. The staff was very friendly. The rooms were clean. The staff was very good at giving directions. Breakfast was amazing!!! The lady preparing the food was delightful. The cinnamon rolls were to die for. The staff... More

Was this review helpful? Yes 1
Team-Wall-St, Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Guest, I truly appreciate your feedback and patronage. Sonia really does a fantastic job taking care of everyone in the breakfast area. Thank you very much for your kind review; I hope to see you soon! - Scott Hall. More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 4, 2014

My wife and I stayed here back in May, 2014 and had such a wonderful time. The staff was SUPER-friendly, the room was beautiful and cozy, the breakfast was the best I've ever had in a hotel and the manager went out of his way to help us when we experienced a problem with a local parking garage. I would... More

Was this review helpful? Yes 1
Team-Wall-St, Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Guest, thank you so much for your kind review! I am very pleased you were satisfied with the service you received from the team and it was my sincere pleasure to assist you with our parking garage. We look forward to your next visit to our hotel. Scott Hall Assistant General Manager More

Washington DC, District of Columbia
1 review
1 of 5 stars Reviewed August 2, 2014

Stayed at this hotel for a few nights last weekend and requested two beds and instead was given 1 king bed. The hotel front desk claimed that they did not have a room with any two beds or cots available. The hotel had ample time between my reservation and arrival date to inform me of this discrepancy and did nothing.... More

Was this review helpful? Yes
Team-Wall-St, Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear guest, I truly apologize for the inconvenience. Please feel free to contact me directly should you have any further questions, thank you. Scott Hall 212-747-9222 More

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Additional Information about Holiday Inn Express New York City-Wall Street

Address: 126 Water Street, New York City, NY 10005
Phone Number:
Location: United States > New York > New York City > Financial District , Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express New York City-Wall Street 3*
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Also Known As:
Holiday Inn Express New York City-Wall Street Hotel New York City

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