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Four Points by Sheraton Midtown - Times Square

3.5 of 5 326 West 40th Street, New York City, NY 10018
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#205 of 453 Hotels in New York City
1,085 Reviews 4 of 5 stars
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Four Points by Sheraton Midtown - Times Square
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Four Points by Sheraton Midtown - Times Square
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1,085 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai, United Arab Emirates
Senior Contributor
42 reviews 42 reviews
28 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed in this hotel for four nights as a start to our month-long pan-USA tour in August 2012. The hotel provided us a room for two adults and two children below 12 years that was very convenient. It was easy to access Times Square that was a few blocks away and doing stuff like laundry outside the hotel, if... More

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Newry
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed in this hotel in February (and only getting around to writing a review now :-/) I cannot fault this hotel in any way. We arrived around an hour and a half before the official check in time as our flight got in early and we got a taxi very quickly at the airport. I went up to the... More

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Bothell, Washington
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here in August for 3 nights while on business. Very good service, clean and functional room if a bit small. The lobby is tiny as well. Great air conditioner that drowned out any potential noise, and the most comfortable bed I've ever slept on during a business trip.

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Fort Worth, TX
Senior Contributor
45 reviews 45 reviews
43 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We weren't sure what to expect of a Four Points in Midtown, but we were pleasantly surprised by several aspects of the hotel. It, of course, was well situated in the middle of the action, but the room was really quite comfortable by Manhattan standards. The most pleasant surprise, though, was the friendly and helpful demeanor of every staff member... More

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel is a winner. The room is small, but that is to be expected in nyc. However, the room is very clean and the bed is very comfortable. The staff is awesome! Very helpful and kind. Complimentary water, free food and drinks from 5-7 and the food is good! Close to many major attractions and only one subway stop... More

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Los Angeles, California
Top Contributor
82 reviews 82 reviews
62 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel seems pretty small from the outside and the lobby. They have large atrium style setup that's nice and airy. The rooms were clean, furniture maintained. Room service order delivered really fast, correct, and good quality. Rooms on the small side but still doable comfortably. All staff encountered were pleasant, helpful, knowledgable. One of the lower priced properties in... More

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Montgomery, Alabama
Contributor
19 reviews 19 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our experience staying at this property for three nights was great and we would stay here again on future visits to NYC. Our room was quiet on the 19th floor with a decent view of the Times Square area. The bed was exceptionally comfortable and the room was very clean. Our check-in experience was top notch. I wish I remembered... More

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Ottawa, Ontario, Canada
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Just back from a stay after a mother/daughter weekend in NYC. We were greeted by Sarah at reception who was absolutely incredible. Not only was she kind and friendly but she made us feel very welcomed and important during our entire stay. Rooms were decent size and clean. Hotel is near a large bus station but neither my mom or... More

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Paramus, New Jersey
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I decided to stay at the hotel because of it's location as I needed to be in Times Square early in the morning.Unfortunately the standard room was a bit disappointing, especially for the price that was similar to for example Sheraton Hotel and Towers or even one of the W hotels. Overall cleanliness was a bit questionable plus I think... More

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Houston, Texas
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel is in a great proximity to Time Square-a few blocks--and the lobby is nice. The staff members were very nice and helpful. However, our first room smelled undeniably of moldy, old carpeting with a mix of generous air freshener. We spent four nights there--Aug. 28 through Sept. 1, 2014. After the second night, we had to ask for... More

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thanks for taking the time out to complete a review of your stay. We can only improve if we are provided feedback. I will investigate why your room may have smelled as this is not a normal occurrence. As for the making the Green Program and bed bugs, I can say we have extensive pest control systems in place to... More

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Additional Information about Four Points by Sheraton Midtown - Times Square

Address: 326 West 40th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Garment District , Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Four Points by Sheraton Midtown - Times Square 3.5*
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Also Known As:
4 Points By Sheraton Midtown - Times Square
Four Points By Sheraton Midtown - Times Square Hotel New York City
Four Points Midtown
Four Points New York City

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