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Four Points by Sheraton Midtown - Times Square

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326 West 40th Street, New York City, NY 10018
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1 room 1 guest
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Four Points by Sheraton Midtown - Times Square
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Four Points by Sheraton Midtown - Times Square
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1,407 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a great hotel for the price, but be mindful that it's not actually in Times Square, rather, it's near Times Square, a block south of Port Authority. Street outside hotel is typical NYC, but inside seems a little like a trendy urban oasis. Our room was compact, but had a great night view of the city looking north... More 

Was this review helpful? Yes 1
Hamilton
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I'm glad that I made a good choice of booking this hotel when visited NYC, it was convenient to Times Square, central bus terminal, subway, train station, central park, and some museums. Compare with other hotels around Times Square, this hotel is good value. The room was relatively small, but it's adequate. Like other Four Points I've stayed around the... More 

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Cairo, Egypt
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

This hotel was one of the worst I've ever been to. It's location overlooking the bus terminal and its gloomy, outdated furniture and its small rooms are just so depressing. I even thought that the staff were ok until Barry, the concierge, who in a nice manner kept on urging us to let him make arrangements for a ride to... More 

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Tel Aviv, Israel
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

In the beginning it looked like the staff really wants to help you, the manager even say hello to the people in the dinning room, but then I tried to ask for some basic things and always got the NO answer. I asked to stay an extra night, after staying there for 2 weeks, with some discount, they didn't even... More 

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torquay devon
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for 4 nights and I can't fault the hotel. The staff all very helpful with directions and information, cold water and cup cakes awaited us daily on our return. I would like to say thank you for making our stay so good

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Michelle C, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

speedy120, Thank you for the wonderful comments. Best! More 

Hanover, Jamaica
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I spent three days and two nights at Four points by Sheraton at 336 west 40thStreet at times Square on August 13 to 15th. The experience was very good as we were treated quite well by all members of staff. From the moment we arrived, Siovan Tejada ensured we were treated with utmost respect and his assurance... More 

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Michelle C, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Bigman1955, I am beyond delighted that you have enjoyed your stay with us and our staff was part of the wonderful comments. I will most certainly share with Sio your lovely comments. We hope to see you back soon! Cheers More 

Cologne, Germany
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

No luxury, but everything you need for a short stay in NYC. Very good location of this hotel makes up for all of its drawbacks. It is situated in a safe neighbourhood just a couple of minutes walk from the Times Square, opposite the Port authority bus terminal and a minute walk from the underground station. The staff is really... More 

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Michelle C, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

MalgorzataMaria, We appreciate your comments. Come back and visit us soon! More 

Los Angeles, California
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I would have loved to give this hotel a higher star rating but I cant. The front desk agent was great at check in. But what made it bad, was that at check in we requested a 1pm check out and the agent said ok. At 9:00am housekeeping came and knocked on our door, and then proceeded to come in.... More 

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Michelle C, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

travelingchik22, Thank you for sharing your feedback. We accept all feedback good and bad. I would like to sincerely apologize that your experience was less than stellar. Here at Four Points we take pride in guest service and we have failed you on this. Should you future lead you back to NYC feel free to contact me. Best More 

Agra, India
Level Contributor
105 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

the location was good and was not far away from the times square . the room where i stayed in was good and clean so i would not complain about this . yes there was issue of one lift not working so had to wait for long to get the lift but it was repaired the day i left. the... More 

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Michelle C, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Sandeep S, Thank you for taking the time out and leaving a review on Tripadvisor. I would like to apologize for the elevator maintenance and we most certainly appreciate your patience. We hope to see you back soon. More 

Playa Del Carmen
Level Contributor
103 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

It's a good place for a short stay, standard rooms are small but have anything you need. Great location, clean and safe. A little bit noisy since there is a club next door but nothing you can't sleep about. Club next door is great. Just a few blocks from 5th and Central Station. Service is great and really efficient. Staff... More 

Was this review helpful? Yes
Michelle C, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Hello Amaru_y_Jorge, We are delighted to know that you enjoyed your stay with us. Please come back again! Cheers! More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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