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Four Points by Sheraton Midtown - Times Square

3.5 of 5 326 West 40th Street, New York City, NY 10018
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Four Points by Sheraton Midtown - Times Square
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Four Points by Sheraton Midtown - Times Square
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1,097 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando
Top Contributor
68 reviews 68 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed yesterday NEW

Decided to head into the city earlier than expected, found this hotel 2 blocks from Broadway exactly where I needed to be. The check in process was quick and smooth, entered our room and much to my surprise it was one of the cleanest rooms I have ever been in. I was so surprised because you never know what you... More

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Dundee, Scotland, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Summary This hotel is excellently located only two blocks from times square. On check in the staff are friendly, even being offered a complementary bakery item. The beds are clean and comfortable. The price of a room is average for a hotel in new York and on the side of good given the hotels central location. Location & check in... More

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Boston, MA
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here in August for 3 nights & we returned again in October for a 2 night weekend getaway. Isaah checked us in & he was very welcoming & great personality. Check-in was very quick. We got a city view this visit (room 2801) & it was perfect. We didn't eat from the hotel restaurant at all this visit... More

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Contributor
16 reviews 16 reviews
16 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Booked one night here for a quick visit to Manhaten. It was exactly what I was looking for. The hotel location was spectacular, right off of Times Square. I was able to park my car the whole time and walk/metro to every attraction. One of my best picks.

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Moscow, Russia
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at a suite of this hotel as SPG Platinum members. The suite was rather big but the furniture was old and shabby. A door to the bathroom didn’t leave any chance for privacy and the wardrobe was big enough only for shoes. We don’t know how the regular rooms are but usually suites are supposed to be nice.... More

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thank you so much for providing feedback on your stay. We use these reviews to gather feedback and improve future stays. We are looking into several ways to enhance the suite experience. As for the street we are located on, it is a constant improvement and we work with many of the local municipalities to make sure the experience gets... More

canada
Top Contributor
61 reviews 61 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff was friendly from the time we arrived until the day we left. We stayed here for 4 nights. It was close to the subway, Times Square and the Broadway Shows. We had breakfast here a couple mornings and the food was great and hot. Yes the room was small however we knew this before arriving, however you are... More

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thanks for the wonderful comments about the hotel. We are so happy you enjoyed and we look forward to having you for many future visits. More

Bedfordshire
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Actually quiet a nice hotel, however the location leaves something to be desired, the window from my room on the 13th floor overlooked a grotty office block which I thought was derelict until I saw people working in it, the road in front front off the hotel NOT the hotel reception area seemed to be a pick up point for... More

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thank you for providing us with comments about your stay. I can say our views from floors 17 and higher are some of the best in the city. As for the "pick up point", I can assure you this has never been brought up before, but we have 24 hr security and I will make them aware of your comment.... More

Boston
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Before my stay: I called this place a few days before my arrival date to cancel my reservation due to a family emergency, the manager I spoke to (I think her name was Michelle) was very cold, did not sound friendly at all and just told me that she could not cancel advance purchase reservations because I accepted the terms... More

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Winchester, Virginia
Top Contributor
126 reviews 126 reviews
56 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Cindy at the front desk was so great to welcome my daughter and her for her birthday visit to NYC. The very kind men who stored our bags after we arrived early made us feel very welcome. The bartender whipped up a few wonderful drinks. Plus, we found a very reasonable rate.

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

It seems like we exceeded every expectation and we are so happy you shared your review with us. We look forward to many more visits. Regards, Joseph More

Dubai, United Arab Emirates
Top Contributor
51 reviews 51 reviews
32 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel for four nights as a start to our month-long pan-USA tour in August 2012. The hotel provided us a room for two adults and two children below 12 years that was very convenient. It was easy to access Times Square that was a few blocks away and doing stuff like laundry outside the hotel, if... More

Was this review helpful? Yes
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thanks so much for the mentions of a great stay and we look forward to many more visits. Regards, Joseph More

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Additional Information about Four Points by Sheraton Midtown - Times Square

Address: 326 West 40th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Garment District , Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Four Points by Sheraton Midtown - Times Square 3.5*
Number of rooms: 244
Reservation Options:
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Also Known As:
4 Points By Sheraton Midtown - Times Square
Four Points By Sheraton Midtown - Times Square Hotel New York City
Four Points Midtown
Four Points New York City

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