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Four Points by Sheraton Midtown - Times Square

3.5 of 5 326 West 40th Street, New York City, NY 10018
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1,090 Reviews 4 of 5 stars
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Four Points by Sheraton Midtown - Times Square
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Four Points by Sheraton Midtown - Times Square
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1,090 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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canada
Top Contributor
61 reviews 61 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The staff was friendly from the time we arrived until the day we left. We stayed here for 4 nights. It was close to the subway, Times Square and the Broadway Shows. We had breakfast here a couple mornings and the food was great and hot. Yes the room was small however we knew this before arriving, however you are... More

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Bedfordshire
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Actually quiet a nice hotel, however the location leaves something to be desired, the window from my room on the 13th floor overlooked a grotty office block which I thought was derelict until I saw people working in it, the road in front front off the hotel NOT the hotel reception area seemed to be a pick up point for... More

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Boston
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Before my stay: I called this place a few days before my arrival date to cancel my reservation due to a family emergency, the manager I spoke to (I think her name was Michelle) was very cold, did not sound friendly at all and just told me that she could not cancel advance purchase reservations because I accepted the terms... More

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Winchester, Virginia
Top Contributor
126 reviews 126 reviews
56 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago

Cindy at the front desk was so great to welcome my daughter and her for her birthday visit to NYC. The very kind men who stored our bags after we arrived early made us feel very welcome. The bartender whipped up a few wonderful drinks. Plus, we found a very reasonable rate.

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

It seems like we exceeded every expectation and we are so happy you shared your review with us. We look forward to many more visits. Regards, Joseph More

Dubai, United Arab Emirates
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel for four nights as a start to our month-long pan-USA tour in August 2012. The hotel provided us a room for two adults and two children below 12 years that was very convenient. It was easy to access Times Square that was a few blocks away and doing stuff like laundry outside the hotel, if... More

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thanks so much for the mentions of a great stay and we look forward to many more visits. Regards, Joseph More

Newry
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in this hotel in February (and only getting around to writing a review now :-/) I cannot fault this hotel in any way. We arrived around an hour and a half before the official check in time as our flight got in early and we got a taxi very quickly at the airport. I went up to the... More

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thank you so much for sharing your unbelievable experience. We are so glad you and your girlfriend found our hotel exceeded your every expecations. Our cupcakes are quit awesome and it's just a token of our way of saying thank you for choosing us. We look forward to many more visits. Regards, Joseph More

Bothell, Washington
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here in August for 3 nights while on business. Very good service, clean and functional room if a bit small. The lobby is tiny as well. Great air conditioner that drowned out any potential noise, and the most comfortable bed I've ever slept on during a business trip.

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thanks for mentioning the awesome sleep you had and the great amenities you enjoyed during your stay. We look forward to many more future visits. Regards, Joseph More

Fort Worth, TX
Senior Contributor
45 reviews 45 reviews
43 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

We weren't sure what to expect of a Four Points in Midtown, but we were pleasantly surprised by several aspects of the hotel. It, of course, was well situated in the middle of the action, but the room was really quite comfortable by Manhattan standards. The most pleasant surprise, though, was the friendly and helpful demeanor of every staff member... More

Was this review helpful? Yes
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thanks so much for the fantastic review of our hotel. We are so glad that you enjoyed your stay and we look forward to many more visits. Regards, Joseph More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is a winner. The room is small, but that is to be expected in nyc. However, the room is very clean and the bed is very comfortable. The staff is awesome! Very helpful and kind. Complimentary water, free food and drinks from 5-7 and the food is good! Close to many major attractions and only one subway stop... More

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

What a magnificent way to put it. We are so glad that we were a winner and you enjoyed your stay with us. We look forward to having you back. Regards, Joseph More

Los Angeles, California
Top Contributor
82 reviews 82 reviews
62 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel seems pretty small from the outside and the lobby. They have large atrium style setup that's nice and airy. The rooms were clean, furniture maintained. Room service order delivered really fast, correct, and good quality. Rooms on the small side but still doable comfortably. All staff encountered were pleasant, helpful, knowledgable. One of the lower priced properties in... More

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thank you for your great review and mentioning us as a clean solid choice. Thanks, Joseph More

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Additional Information about Four Points by Sheraton Midtown - Times Square

Address: 326 West 40th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Garment District , Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Four Points by Sheraton Midtown - Times Square 3.5*
Number of rooms: 244
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Also Known As:
4 Points By Sheraton Midtown - Times Square
Four Points By Sheraton Midtown - Times Square Hotel New York City
Four Points Midtown
Four Points New York City

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