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All 446 New York City hotels

Four Points by Sheraton Midtown - Times Square

3.5 of 5 Hotel   |   326 West 40th Street, New York City, NY 10018 (Garment District)
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Ranked #207 of 446 hotels in New York City
Certificate of Excellence 2013
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998 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Småland
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel har a great location. Located on a quiet part of 40th street yet close to Times Square, Hells Kitchen and The Hudson River. Great view from the room given you get a room high up. We stayed at 28th floor which offered a great view. Nice big bed, kingsize with several fluffy and big pillows. Good cleaning.

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Rochester, New York
2 reviews
2 of 5 stars Reviewed 1 week ago NEW

Came to NYC with a good friend. Was a very last minute lets check how much a room would cost sorta thing. Hotel Tonight offered an attractive value at a decent location. Booked it! Paid lets go!! Upon arrival I used my CC to cover incidental charges to avoid being hit by my debit card. Although we had no intention... More

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

We are so sorry your experience was not a great one. If you can email directly at joseph.turano@fourpointsmidtowntimessquare.com, I would love to know more about the issues you experienced with the elevators. As for the incidental charges, the hotel releases all holds on credit cards as soon as you check out. Many banks have different policies as for the return... More

Zurich, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Spent 2 days in New York on my return from business trip around US. People were extremely friendly, not a problem with later check out. I asked for higher room, they apologised and told me if i really want it i would need to wait for next three hours. which was OK with me. After coming back I did get... More

Was this review helpful? Yes 1
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Wow what an awesome review of our hotel!!!! We are excited that your experience was better than some 5 star hotels. We look forward to having you back in the future. Regards, Joseph More

New Orleans, Louisiana
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Modern hotel at a good rate in mid-town Manhattan. Hotel is close to major tourist attractions such as Time Square and subways are very close make it convenient to all of NYC. Hotel has complimentary coffee in the morning and had hot chocolate (very cold when we were there) in the afternoon. User pictures posted on Trip Advisor are a... More

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thanks for your great comments. We are glad you found the hotel nice and clean and the staff to be great. We look forward to having you back. Regards, Joseph More

Moscow, Russia
Contributor
15 reviews 15 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is just few minutes away from the Times Square which makes it a great place locationwise. Few blocks away you can find other attractions - Empire State Building, Grand Central Station, Crysler Building, Macy's and others. The rooms are small but coveniently furnished. The staff is pretty friendly. The bar downstairs is open 24/7 as well as the... More

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thanks for mentioning some great facts about our location. We are glad you found our staff to be friendly and you enjoyed the Food and Beverage options we provided. We look forward to having you back. Regards, Joseph More

Charlotte, North Carolina
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is very centrally located near Times Square and is easy access to explore NYC by foot. The restaurant in house is very good for lunch and breakfast (for hotel food). They give SPG members a 20% discount on food. The fitness center is tiny and the equipment is a bit dated. The rooms are small, but standard for... More

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

We are so glad that you found our hotel to be a great value. We do appreciate your feedback and we use this as a tool for future guests. We look forward to having you back. Regards, Joseph More

Ivoryton, Connecticut
Senior Contributor
22 reviews 22 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We loved the location (near Hell's Kitchen and Times Square). Cool bathroom--shower no tub--which I prefer. Comfy beds. Room small, but not too much so by NY standards. We got a room on the 30th floor and had a great view. Staff was friendly and the place was very clean.

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thanks for the wonderful review. We are glad you got to enjoy the wonderful views from our guest rooms. We look forward to seeing you in the future. Regards, Joseph More

Sitges, Spain
Top Contributor
219 reviews 219 reviews
59 hotel reviews
143 helpful votes 143 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After a less than satisfying experience of a Sheraton in Orlando I was bowled over by the level of attention by the staff here at Four Points. NYC is an expensive place to stay, and this wasn't cheap but it excelled in value for money. The front desk welcome was outstanding - thank you for pro-actively asking if I needed... More

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

First and foremost thanks for being a loyal guest of Starwood Hotels and Resorts. We certainly appreciate your loyalty and as you can you see we show it with some great perks like the 20% food discount for SPG members. We look forward to having you back in the future. Regards, Joseph More

Toronto, Canada
Top Contributor
65 reviews 65 reviews
26 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Four Points is in a terrific location near the A and E trains with easy subway access. It's located next door to the Port Authority Bus Terminal, near the Lincoln Tunnel. Easy walk to Times Square and the Theater District. The rooms are appropriately sized for NY, and the bed was exceptionally comfortable. We were warmly greeted by staff... More

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Santa Barbara, California
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great food and drinks -- close to everything, clean, and very presentable. Staff were all very considerate but front desk somewhat confusing in the use of shuttle bus suggesting the use of taxis or "their" cars which are triple the price .......... Very reasonably priced especially considering the location.

Was this review helpful? Yes
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thanks for the wonderful review. We are very happy for the most part that your stay was excellent. Taxi service tends to be more at a premium, but our location is good for shuttle busses also. We look forward to having you back. Regards, Joseph More

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Additional Information about Four Points by Sheraton Midtown - Times Square

Also Known As:
Four Points By Sheraton Midtown - Times Square Hotel
Four Points By Sheraton Midtown - Times Square Hotel New York City
4 Points By Sheraton Midtown - Times Square
Four Points Midtown
Four Points New York City
Address: 326 West 40th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Garment District , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#192 Business Hotel in New York City
#221 Family Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Four Points by Sheraton Midtown - Times Square 3.5*
Official Description (provided by the hotel):
Four Points by Sheraton Midtown - Times Square hotel is in the heart of Manhattan near Port Authority, Hell's Kitchen, Central Park, and Broadway theaters. Our hotel has free wifi and a rooftop bar ... more   less 
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