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Four Points by Sheraton Midtown - Times Square

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326 West 40th Street, New York City, NY 10018
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Breakfast for 2 Included
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1 room 1 guest
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Four Points by Sheraton Midtown - Times Square
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1,403 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (261)
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torquay devon
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for 4 nights and I can't fault the hotel. The staff all very helpful with directions and information, cold water and cup cakes awaited us daily on our return. I would like to say thank you for making our stay so good

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Hanover, Jamaica
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I spent three days and two nights at Four points by Sheraton at 336 west 40thStreet at times Square on August 13 to 15th. The experience was very good as we were treated quite well by all members of staff. From the moment we arrived, Siovan Tejada ensured we were treated with utmost respect and his assurance... More 

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Cologne, Germany
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

No luxury, but everything you need for a short stay in NYC. Very good location of this hotel makes up for all of its drawbacks. It is situated in a safe neighbourhood just a couple of minutes walk from the Times Square, opposite the Port authority bus terminal and a minute walk from the underground station. The staff is really... More 

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Los Angeles, California
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I would have loved to give this hotel a higher star rating but I cant. The front desk agent was great at check in. But what made it bad, was that at check in we requested a 1pm check out and the agent said ok. At 9:00am housekeeping came and knocked on our door, and then proceeded to come in.... More 

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Agra, India
Level Contributor
105 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

the location was good and was not far away from the times square . the room where i stayed in was good and clean so i would not complain about this . yes there was issue of one lift not working so had to wait for long to get the lift but it was repaired the day i left. the... More 

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Playa Del Carmen
Level Contributor
102 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

It's a good place for a short stay, standard rooms are small but have anything you need. Great location, clean and safe. A little bit noisy since there is a club next door but nothing you can't sleep about. Club next door is great. Just a few blocks from 5th and Central Station. Service is great and really efficient. Staff... More 

Was this review helpful? Yes 1
Michelle C, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Hello Amaru_y_Jorge, We are delighted to know that you enjoyed your stay with us. Please come back again! Cheers! More 

Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed at this hotel last week. We had stayed here before, and our last experience at this hotel was average. We chose to stay here again due to its central location. Our experience at this hotel last week was unacceptable. As an SPG gold member, it saddens me to say this. However, we encountered a number... More 

Was this review helpful? Yes
Michelle C, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Hello Christine G, We appreciate all good and bad feedback as we utilize this tool to better all guest service experience. Please rest assure that your comment has not fallen on deaf ears. Again we appreciate your feedback. Best, More 

Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a great weekend and the front desk staff was so helpful and friendly. They helped us with everything from valeting the car to holding our bags with a smile! The rooms and lobby area were very clean and welcoming. The rooms were quiet and had a great nights sleep. Thank you!

Was this review helpful? Yes
Michelle C, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Hi Chelsea5025 Thank you very much for taking time to complete a review of our hotel. We are happy that you enjoyed the daily treats we provide. The fact that your experience was a great one, makes us feel great. Please visit our hotel on future stays in New York. More 

Roswell, Georgia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Easy check in and check out, nice clean rooms, safe environment, free coffee and bottled water, HDTV and more. This is a great hotel at a great price. We had a maintenance issue with our room. First they tried to correct it, but when that didn't work out, they moved us to a better room.

Was this review helpful? Yes
Michelle C, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Stremma, Thank you very much for your fantastic review! We look forward to having you stay with us in the future. More 

Bakersfield, California
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here for 5 nights. As Starwood members, we expect a high level of service and the Four Points by Sheraton Midtown did not disappoint. Everywhere on the property, the staff was friendly, efficient and seemed to genuinely care about our stay. The bar was small but nice and the Bartender Doug was very helpful with... More 

Was this review helpful? Yes 1
Michelle C, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Hello rolson2, Thank you for sharing your feedback on Tripadvisor. We are delighted that you enjoyed your stay and our goodies made by our Chef Alex. I am happy to know that Rahman & Doug were of service throughout your stay. Please come back and visit us soon. Thank You More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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