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Four Points by Sheraton Midtown - Times Square

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326 West 40th Street, New York City, NY 10018
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Four Points by Sheraton Midtown - Times Square
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Four Points by Sheraton Midtown - Times Square
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1,253 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tunkhannock, Pennsylvania
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great hotel. Right next to Port Authority Bus station. Staff was very friendly. No charge for checking our bags before our room was ready, and also no charge for them to hold it after we checked out, and still had things to do in the city. Probably was one of the cleanest hotels I ever stayed in at New York.... More 

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Joseph T, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Pookey66 Thank you for the outstanding review! We take great pride in being able to provide experiences like yours and we hope to see you again soon. More 

Bethesda, MD
1 review
4 of 5 stars Reviewed 4 days ago NEW

My daughter and I stayed here for a long weekend over her spring break. At check-in, Kathia was extremely friendly and helpful. She greeted us by name each time she saw us in the lobby and always offered us bottled waters. The room and bathroom were clean and well appointed. The hotel is a few blocks from Times Square and... More 

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Joseph T, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

BethesdaMom_3 Thank you for your review and it is wonderful to hear that you enjoyed spring break in NYC! More 

Da Nang, Vietnam
Top Contributor
63 reviews 63 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Overall I had a good experience at this hotel located quite close to Times Square and the Midtown action. The room was well appointed and quite spacious for a Manhattan location. Special thanks to the doorman who was kind enough to hail me a cab and help with the luggage, not something usual at some NY hotels.

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Joseph T, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

JonesHeinz: Thank you for the post! We appreciate it. More 

North Vancouver
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

As first timers to new York - this location was perfect. Just around the corner from Port Authority Bus (we took the subway a lot). two blocks from time square, theatre district & flat iron (for all their great restaurants). Two beds in the room which is hard to find in NY. Bottled water every day. Robes in room. Great... More 

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Joseph T, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Travellin_mama2222 So glad to hear you enjoyed your first trip to NY. Hopefully there will be many more to come! All the best More 

Annandale, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

My husband and I just spent the weekend in NYC and were very satisfied with the Sheraton. It's close to a major subway station, the bus stop from D.C., and within easy walking distance of the theaters and TImes Square. Staff was extremely courteous, and the room very comfortable and quiet (10th floor). The view from our room looked into... More 

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Joseph T, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

BarbaraP333 Thank you for the positive review! Hope you got to enjoy the cherry blossoms coming from D.C. Best regards More 

Washington DC, District of Columbia
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I just completed a one night stay at this property and had an excellent experience! From check-in to check-out, the staff were courteous and welcoming. Grace at the front desk was particularly helpful. She kindly helped arrange the delivery of a special gift to my parent's who were celebrating their 40th wedding anniversary (lovely bottle of wine and cheese and... More 

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Joseph T, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

MikeJet88 Thanks for the review - a 40th anniversary is so special and we're happy to be able to put a special touch on the occasion. The Audience sounds fantastic. We'll have to check that out ourselves. More 

Medicine Hat, Canada
Top Contributor
61 reviews 61 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

The lobby here is tiny but huge on personality. The staff is extremely friendly and helpful. The elevators can be slow during peak times as there are only 3, but this is New York, and it is to be expected. The price is very good for the location and the quality. The rooms are big for NY standards. They are... More 

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Carmel, Indiana
Top Contributor
67 reviews 67 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for two nights with my son. Location is a bit crummy, by the transportation station on 40th Street so it can be a bit loud and the smells are pretty nasty by the bus station. There is a ton of construction going on throughout this block so the sidewalks are shut down. Hotel staff was very friendly. Rooms... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Some thoughts: the staff was very friendly when we arrived. Elevators worked. No wait for them. Rooms clean. Impressed with white duvet cover. Very clean! Nice shower. Wish they had a small continental breakfast. Not so impressed with the breakfast option of $20 upstairs. I could eat something for $8, not $20. We learned when we got there that we... More 

Was this review helpful? Yes 2
Joseph T, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Our sincerest thanks for your recent comments posted on this site. They are always useful and only help us grow to perfect what we do for guests like you. You’re right. The answer given on the previous review was missing an apology and I would like to thank you for pointing that out. Sorry you could not make it up... More 

Calgary, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We were only in NYC for one day so this was perfect for us to step outside and walk! Easy access to Grand Central, Rockefeller, Times Square, Broadway and Central Park. Super clean rooms! On the small side but a fun part of the NYC experience. Front desk gave us super advice about getting to the airport to beat rush... More 

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Joseph T, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Jill: Great tip - the front desk is always a good resource for learning how to navigate this crazy city. We would love to have you back again. Best regards More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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