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Four Points by Sheraton Midtown - Times Square

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326 West 40th Street, New York City, NY 10018
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Four Points by Sheraton Midtown - Times Square
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1,330 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Diego, California
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

We arrived at about 4 pm on July 1 hungry since we forgot to get a sandwich before we boarded our flight We were greeted by Chef Alex and a tray of hors d'ouevres explaing that this is just some of the items available free at 5 in the restaurant Just an unexpected perk of the Wednesday special. Best midtown... More 

Was this review helpful? Yes
Mount Prospect, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Staff is awesome!! Very friendly and helpful. They go out of their way to provide outstanding customer service. Location is perfect for many sights; just a subway ride or short cab drive. Breakfast selections are plenty and food is tasty. I would book again.

Was this review helpful? Yes 1
Michelle C, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

mrsjboss, We are happy you enjoyed your stay with us and hope to see you soon in the near future. CHEERS! Michelle More 

Port of Spain, Trinidad
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was one of the most affordable hotels in this area. I paid around $215.00 with all taxes included. The location was ideal for shopping I was able to walk to all of the stores i.e. Macy's, H&M Walgreens, Victoria's Secrets and many more. The TripAdvisor app was really helpful to navigate getting to all of the stores i wanted.... More 

Was this review helpful? Yes
Michelle C, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

CRich68, We are thankful for taking time out and sharing your review on Tripadvisor. Please come back and visit us soon! Michelle More 

Lancaster, Pennsylvania
Level Contributor
10 reviews
5 of 5 stars Reviewed 3 days ago NEW

Was in town to see the Cheek to Cheek concert. Our room was clean the bed was great, comfy. Received comp breakfast because our room was not ready at check in. Stayed for 2 days, felt like home. Would stay there again! Gmanager Ron Bhadari is wonderful!

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Michelle C, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Deborah K, Thank you for the wonderful 5* review we appreciate your feedback and we await your return! More 

Lake Charles, Louisiana
5 of 5 stars Reviewed 4 days ago NEW

This hotel was awesome! Great location! Right in middle of Times Square! Walking distance to great shopping, plays, Rockefeller Center, and Central Park is not too far. We felt very safe at the hotel and we were able to get all 3 rooms on the same floor. All of the employees we encountered were above and beyond to make sure... More 

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Michelle C, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Janet K, We are glad you enjoyed your stay and you experienced all the amazing attractions within steps of the hotel. I'm happy to know your girls trip was a success. We hope to see you next time you are in NYC. Best, Michelle More 

Chicago, IL
Level Contributor
84 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night only on business. It is in a great location, near Times Square and easy subway access. High point was the front desk staff, who were very professional and extremely friendly and helpful. The room was good sized for NYC. Nice desk area for work. Bathroom was good. Overall the property is in good condition; one... More 

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Michelle C, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

cliff_rock- We appreciate the feedback we hope to see you back soon! Michelle More 

Ottawa, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I recently had the opportunity to Stay at the Four Points by Sheraton Midtown - Times Square. I had booked it through Hotwire and secured a good rate. A week prior to my arrival I had called to request two beds and was told that would be fine. Upon my arrival I was informed that my friend and I were... More 

Was this review helpful? Yes 2
Michelle C, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Derek B B, Your review was shared with the team. Thank you for the lovely 5 star comments! Here at the Four Points we strive for excellent guest experience and I would say this was accomplished for your stay. Please come back and visit us soon! Best, Michelle More 

West palm beach, Florida
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We just went to look at the rooms. It is a very old hotel. It has the large a/c units in each room and the carpets smell and it is very dirty. I understand why people give it good reviews, because it is cheap and near to everything. But if you like upscale hotels, this is NOT the place for... More 

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Michelle C, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Hello mcmi, We appreciate all feedback whether it be good or bad. We hope in the near future you will give us another try. Best, Michelle More 

Melbourne, Australia
Level Contributor
193 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 216 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a comfortable moderately priced (for New York) hotel in a good location. Our room was on the small side but clean, comfortable and everything worked. The WiFi speed was very good. If I had any criticism, I would have liked a little more water pressure in the shower. We ate a light dinner in the restaurant and the... More 

Was this review helpful? Yes
Michelle C, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

AussieStrategist, We appreciate the kind review. Please come back and visit us soon! Best, Michelle More 

Lee's Summit, Missouri
1 review
5 of 5 stars Reviewed 5 days ago NEW

Perfect Location and everyone was so nice. The only hiccup was another guest played loud music early in the morning, but stopped soon after calling the front desk. Besides that it was very quiet. It's also right across the street from the bus and train station, so we were able to get very close in the frigid temperature.

Was this review helpful? Yes
Michelle C, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

HoneyBKC, AMAZING 5 Star review! We are glad that the front desk was able to resolve the noise complaint. When staying with us we believe in quiet and comfortable stays. All the best and we hope to see you back soon. Thanks for the share! Michelle More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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