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Four Points by Sheraton Midtown - Times Square

3.5 of 5 326 West 40th Street, New York City, NY 10018
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Four Points by Sheraton Midtown - Times Square
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Four Points by Sheraton Midtown - Times Square
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1,173 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
Top Contributor
102 reviews 102 reviews
44 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

From the general manager to housekeeping, the staff here is outstanding. They're very friendly and helpful. The location of the hotel is fantastic. Just a few blocks from Times Square and a load of other points of interest and attractions. I can't recommend this hotel strongly enough.

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Buffalo, New York
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I just stayed here for 3 nights. It was a great hotel, the food is ok and the staff was very nice. The rooms were very very clean. We stayed on the 5th floor and we heard very little noise. You couldn't ask for a better location. We didn't take a taxi or subway the whole time... More 

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Boston
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was very pleased with this hotel and would definitely stay here again. The lobby has a modern edge and although it's small, it suits it's purpose. The staff are all terrific. The room is quite large and the bathroom is a terrific size. I was thrilled with the modern decor and cleanliness. We took the hotel service car back... More 

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Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed there for 2 nights and I have absolutely nothing negative to say about this place. The check-in went really well, Sarah was very nice to me and the guy who kept my luggage too. Everybody has a smile and are very polite. I had a room on the 31st floor with a nice city view. The room is... More 

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

We are so grateful that you shared your experience with us and we look forward to many more future visits. Regards, Joseph More 

Northern Virginia
Top Contributor
216 reviews 216 reviews
44 hotel reviews
156 helpful votes 156 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for three nights while attending a convention. This is a very small hotel. There's not much going on in the hotel regarding food, etc. Plenty of good little restaurants nearby (Tabata Ramen is right next door and has pretty good fare.) You may pick up some street noise from the lower floors. I was on the thirteenth floor... More 

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Snailkite Thanks so much for taking the time to provide feedback on your stay. It is very important to us and we look at all reviews to ensure we can do something better. You had mentioned the Javits Shuttle as not being in front of our hotel. Unfortunately we do not make that determination, this is decided by the convention... More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The Sheraton budget line of Four Points is great with the same ethos as its Starwood Sheraton upmarket sisters. Lovely rooms and bathrooms with free WIFi and the staff could not be more helpful. They found us two rooms two days before Christmas and I would recommend it wholeheartedly. Feels like a Sheraton and it's a great location in the... More 

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Virginia, Thanks for the fantastic review of our hotel! I am glad that you found our hotel to be just as good if not better than most brands. The back of the hotel rooms you mentioned in your tips tend to be much quieter, but front of the hotel rooms possibly provide a better view. We look forward to having... More 

delhi
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Great value for money . Location is amazing . Very close to Times Square . Rooms are smaller but then it's not a full service 5 star SPG hotel .... Having said that Service is not really great . Had to call couple of times for something basic like water .... I am a Platinum member and they could have... More 

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Abhishek Thank you so much for sharing your experience at our hotel. I do apologize if we did not meet your expectations on the service side and I will personally address this with my team to ensure this does not happen with future guests. We do hope you give us a chance in the future and we look forward to... More 

Hampton, New Hampshire
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

What a nice part of the starwood collection. A lot less points and so worth it. Not much of a lobby but complimentary hot chocolate and the best cupcakes to welcome us. We had come in on the bus from New Hampshire and we were pleasantly surprised that we were right across the street plus we got to check in... More 

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

carolk5404, Thanks for the wonderful 4 star review! We are so happy that you enjoyed our location and amenities. As for the lobby, we are looking for ways to improve this and we believe that this will be incorporated in future renovations. We look forward to having you back. Regards, Joseph More 

boston
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Still the Best Staff in NYC.....I travel every week for business and they really do what it takes to make me feel at home every time I stay with them. You can't beat the combination of location, price, and service in NYC with the added bonus of being part of the SPG program. As is typical for NYC, rooms are... More 

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Mollymach, Thank you so much for being one of our most loyal guests! As you mentioned we have weekly Barbecues for all hotel guests. This gives us a chance to say Thank You for staying with us. We look forward to many more future stays. Regards, Joseph More 

Long Island, NY
Top Contributor
99 reviews 99 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is clean, modern, has a super staff and is affordable! Oh, did I mention that its down the block from the ACE line which will take you straight to Penn Station? The place is a winner. Stay here.

Was this review helpful? Yes
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

alcool, We are a winner! thanks for the wonderful review. With the A,C,E lines on our corner, the location is pretty awesome. We look forward to many more future stays. Regards, Joseph More 

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Additional Information about Four Points by Sheraton Midtown - Times Square

Address: 326 West 40th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Garment District , Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Four Points by Sheraton Midtown - Times Square 3.5*
Number of rooms: 244
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Also Known As:
4 Points By Sheraton Midtown - Times Square
Four Points By Sheraton Midtown - Times Square Hotel New York City
Four Points Midtown
Four Points New York City
Hotel Style:
#151 Romantic Hotel in New York City
#184 Business Hotel in New York City
#228 Family Hotel in New York City

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