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Four Points by Sheraton Midtown - Times Square

3.5 of 5 326 West 40th Street, New York City, NY 10018
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Four Points by Sheraton Midtown - Times Square
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Four Points by Sheraton Midtown - Times Square
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1,141 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
1 review
4 of 5 stars Reviewed yesterday NEW

I have stayed at the Four Points Midtown a few times over the years (it usually comes down to this property and the Element on 39th, as I am an SPG Gold member). The hotel itself is of solid quality. Nice rooms, good perks, the bar -- though small -- is effective. What usually sets it apart is the staff.... More 

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Wilkes-Barre, Pennsylvania, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel was so convenient to everything! It was clean, and the bed was really comfortable! The bathroom is very small with basically no vanity, but overall, I was happy and would go back. I didn't spend too much time in the room anyway. It's a good place for the money!

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SunshineCoast, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here with a friend for over a week and we were happy with our overall experience. The location is great and we walked to most places, except downtown but the subway is at the end of the road. We did not request a high room before our stay so our view was of office workers in the building... More 

Was this review helpful? Yes 1
Brisbane, Australia
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Asked for a room with a view when booking and was allocated 27th floor. View was of Times Square and across the city. Being able to open the window for fresh air was good too. Room was clean and had ample access for moving around, stowing suitcase, cupboard space, etc. Location was excellent as it's so close to Times Square... More 

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Lulea, Sweden
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We had booked a room with a view at Four Points by Sheraton Midtown Times Square for our stay in NYC, when we were celebrating my husbands birthday. It couldnt been better. We got a room high up in the hotel, as we asked for. A room with an amazing bed, and a wunderful view. The frontdesk staff was very... More 

Was this review helpful? Yes 1
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Good value when compared to surrounding hotels, Good service with staff on the lobby floor, Good location for access to New York. Easy walk to Grand Central station and Times Square. A four points hotel with good facilities.

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San Francisco, California
Top Contributor
51 reviews 51 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I actually cancelled my hotel booking at the Westin and changed it to Four Points. Why? The location is top notch next to Times Square. The staff are also friendly, and the manager of the location cares a lot. He cares enough to put his card in the front with his cell # (check out my pictures). You also get... More 

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thanks for the wonderful kudos you have given to both me and my staff. We look forward to having you back in the very near future. Regards, Joseph More 

Toronto, Canada
Top Contributor
141 reviews 141 reviews
80 hotel reviews
112 helpful votes 112 helpful votes
1 of 5 stars Reviewed 1 week ago

I was shocked that this was an SPG property. The reservation was messed up and the front desk response was to be exceptionally rude. the room was not properly cleaned (the bathroom). the amenities were cheap and standard. i left angry and felt that the hotel had treated me poorly. i will never return. the coffee int eh breakfast area... More 

Was this review helpful? Yes
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

On behalf of the Four Points Midtown Times Square, I wanted to again personally say I am sorry about the issues you have encountered with your stay at the hotel. Words cannot express how truly sorry we are for the anxiety, frustration and inconvenience that you experienced. You deserved better from us and we let you down. Nothing is more... More 

Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location just a few blocks away from Times Square. Also across from the Port Authority. The hotel staff were really helpful. Great that they have a free printer and computer you can use. also the breakfast is great had it the first morning, they have a waffle iron too! Had a great view of the city! :)

Was this review helpful? Yes 2
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thanks so much for the wonderful mentions of your stay and the great amenities that we offer such as a business center. We look forward to having you back in the very near future. Regards, Joseph More 

Toronto, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for an extra long weekend, the staff were exceptionally helpful and friendly in all our encounters. We arrived at 9:00am and while they would have checked us into a room on a lower level at that time, I requested a higher floor. It wasn't an issue at all, they stored our bags and when we came back on 1:00pm... More 

Was this review helpful? Yes 2
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

We are so happy that you would recommend us for future stays and even more glad that you gave us a 5 star review! We look forward to many more future visits. Regards, Joseph More 

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Additional Information about Four Points by Sheraton Midtown - Times Square

Address: 326 West 40th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Garment District , Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Four Points by Sheraton Midtown - Times Square 3.5*
Number of rooms: 244
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Also Known As:
4 Points By Sheraton Midtown - Times Square
Four Points By Sheraton Midtown - Times Square Hotel New York City
Four Points Midtown
Four Points New York City
Hotel Style:
#149 Romantic Hotel in New York City
#186 Business Hotel in New York City
#222 Family Hotel in New York City

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Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.