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Four Points by Sheraton Midtown - Times Square

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326 West 40th Street, New York City, NY 10018
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Four Points by Sheraton Midtown - Times Square
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1,364 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Kent, Virginia
Level Contributor
8 reviews
5 of 5 stars Reviewed yesterday NEW

I cannot say how much I loved the staff of this hotel. We were given wonderful advice for parking by the desk staff when I called as we drove to New York. Upon arrival, we were very pleasantly greeted with fresh cupcakes and told we could have all the bottled water we needed. What a wonderful concept in NYC. We... More 

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Buenos Aires
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Another wonderful stay in this very nice hotel. This time I got a room at the 26th floor with a view of the Empire State building. The room was nice and clean and the bed was superb. The bathroom was small but fully equipped with a great shower. Since my last stay, the hotel has added shampoo and conditioner dispensers... More 

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Sacramento, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Checked in with smiling hosts...which all travelers know, can be a long journey until the destination point. The Host - Sebastian, was warm, welcoming and invited us to a Manager's Reception. Chef Alex arrived at the check in counter, offering us a taste of the appetizers for the evening cocktail party. WOW. This place knows how to serve. As a... More 

Was this review helpful? Yes 1
San Jose
Level Contributor
61 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

if you get a room on the 5th floor facing 40th street, forget about getting a good night sleep. loud noise from street level activities can be heard until 2AM and then again at 5AM! at a previous stay, i had a room on the 27th floor and the noise level was much more manageable. i would have to give... More 

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Maidenhead
Level Contributor
86 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

If you like spacious, clean rooms, friendly staff, perfect location and value for money then this is the only hotel to stay in. We really enjoyed our stay and the bonus is the free bbq dinner for guests on Wednesday nights. What a lovely thing to do. Do yourself a favour and stay here.

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Howell, Michigan
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

The staff at this hotel are top notch! Issac, one of the doorman on staff was more than accommodating with making sure we had a pick up at the airport after multiple delays with our air travel. He was always courteous and friendly with my multiple calls during the day do to our travel delays. It did not stop there... More 

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boston
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel has the best staff in NYC. They truly care about their guests and will do whatever it takes to make sure you are satisfied. Michelle, the front desk manager is amazing and the free barbeque hosted by Chef Alex every Wednesday is fantastic. I have stayed all over the city and nothing compares to this hotel for customer... More 

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Oklahoma
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I picked this hotel because of the consistent high marks on Tripadvisor. We stayed 4 nights from July 21st. This hotel did not disappoint. We had a room on the 31st floor with an Empire State Bldg view. The staff hospitality is as good as it gets! Our room was perfectly clean, quiet and comfortable. My family of 3 managed... More 

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San Rafael, California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for five nights on SPG points with family of four. Arrived early off a redeye and greeted by very friendly staff offering cold bottled water who were happy to check our bags until our room was available. They apologized that a room wasn't ready but as we were there hours before checkin that was to be expected. When we... More 

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Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

Overall a great hotel, i was surprised for Four Points , was more organized and clean than some Sheraton hotels ive stayed. Room was quiet, beds comfortable and staff very friendly and courteous, esp Kevin and Ruth. Free internet and coffee offered on our stay Room was a bit smaller bc NEW YORK but still comfortable for both of us-... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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