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Four Points by Sheraton Midtown - Times Square

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326 West 40th Street, New York City, NY 10018
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Four Points by Sheraton Midtown - Times Square
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Four Points by Sheraton Midtown - Times Square
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1,290 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here on a stop for our honeymoon. It was at the end of winter so it was cold in the big apple. Coming from Australia we have never felt the cold before, room had a heater which kept us warm and cosy. Hotel is located 2 blocks away from the action, a five minute walk with plenty of... More 

Was this review helpful? Yes 1
Alicia L, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Tyronephornthip: Congratulations to the couple! It is wonderful to hear that we were able to be a part of your honeymoon and, more importantly, that your stay was comfortable. Thank you for the review on Tripadvisor. More 

Dunedin, Florida
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is not a fancy NYC hotel but the location and staff makes it a great deal. Ask for a high floor room and the view of the NYC sky line. The rooms are NY small but well appointed. It is a 5 minute walk to "restaurant row" and the theater district. The breakfast buffet was quite good and the... More 

Was this review helpful? Yes 1
Alicia L, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Robin G: We appreciate the positive comments - thank you! It is great to hear that you enjoyed the breakfast in particular. We are currently offering a breakfast for two package, which does include the buffet. Hopefully, we will see you again soon. More 

Toronto, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This is my fourth stay at this hotel and as a Platinum Starwood Member, I give it 2 thumbs way up! The front desk staff is awesome. Friendly, efficient and helpful! You forget that's it's a busy Manhattan hotel because the service is so great. The rooms are comfortable and clean. The rates are always great. This is truly a... More 

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Alicia L, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Stuart P: Thanks for the fantastic review! We are so happy to hear that you enjoy our hotel. Thank you for choosing us and for being a Platinum member. More 

Meridian, Mississippi
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We just checked out after staying at here for 3 nights. We used an Internet "name your own price" search engine and got an absolutely outstanding rate. We were worried that would mean bad things for our room assignment, but we couldn't have been more pleased- we were on the 26th floor and could see the Empire State Building from... More 

Was this review helpful? Yes 2
Alicia L, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Rbmcmurt: It is great to hear that you had a good time. Thank you for letting us know on TripAdvisor! For your next visit, I would like to recommend calling the hotel directly and mention that you were a guest here before. We are currently offering a discount to returning guests that is not available through other websites. Hopefully, we... More 

Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

First of all, I'd like to thank Kathia, who gave me and my wife a very good day, and made SPG a worthwhile and happy choice for travelers. The location is very good. And the room is clean and quiet, the bed is super comfortable. Highly recommended to all you folks.

Was this review helpful? Yes
Alicia L, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Chenyy: Thank you for a 5 star review and for being an SPG member. It is such a pleasure to hear that you enjoyed the stay and we will make sure that your comments are sent to Kathia. More 

Ancaster
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed at the Sheraton mid-town across from the port authority bus station for two reasons: 1. It was cheap for NYC (taxes in, <$200 USD/night, two double beds), and 2. it was conveniently located. "You get what you pay for"... Room was small, port authority was noisy at all times of the day/night (bring ear plugs), every room was... More 

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Alicia L, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Lisa E: Thank you for the Trip Advisor review. The elevators are in working order, after an unexpected temporary outage. I do apologize for the inconvenience. However, it is great to hear that you enjoyed the popcorn, cupcakes, and other things we do to make your stay as enjoyable as possible. Check the lobby for refreshing items in the summer! More 

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago NEW

The rooms were fabulous and large,all the mod cons one required. Shampoo,shower gel,body lotion. Plenty of towels for our visit. Coffee which was replaced daily. Free wifi. The room was clean and well maintained. Don't stay if you want to sleep there all the road surrounding were noisy not there fault. It's a really busy hotel lots of traffic but... More 

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Alicia L, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Donovan D: We appreciate the great comment - thank you. Times Square is definitely a neighborhood that never sleeps and should not be missed! Being that not everyone is accustomed to the bustle of this city, we do have sleep accessories available upon request. More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Hotel staff was outstanding, professional & very attentive. Despite being in front of PA bus depot, hotel is very modern, clean, & has a nice pub on ground floor. Rooms were excellent. Great hotel for business if you need to be in mid-town.

Was this review helpful? Yes
Alicia L, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

LGR94: Thank you for the positive review! It is always great to hear when a guest enjoyed the stay. More 

Canberra, Australia
Top Contributor
87 reviews 87 reviews
22 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is well-located in one of the lesser streets, enabling a short walk to Times Square are nearby. It has great, friendly and attentive staff, but the rooms are small, and the air-conditioning is noisy. It IS a 3* hotel, and as long as you think of it as that, you won't be too disappointed ....until you pay the... More 

Was this review helpful? Yes 2
Alicia L, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Timboc: Thank you for posting on Trip Advisor. We appreciate the feedback and are glad the staff was able to meet your expectations. More 

Dubai, United Arab Emirates
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed here for three nights. I don't have a Trip Advisor account but I created one just to give this hotel a bad review. - The rooms are small even for New York City. They didn't upgrade me to a larger room or provide access to an executive lounge or business center. - The room smelled like stale cigarette smoke... More 

Was this review helpful? Yes 2
Alicia L, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Kamal M: I am so sorry for the experience that you had. Your expectations for a Starwood hotel are understandably high, and we take meeting those expectations to heart. While we have had plenty of great comments below, we aim to deliver the same high quality of service to each and every guest. I would like the opportunity to assist... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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