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All 452 New York City hotels

Four Points by Sheraton Midtown - Times Square

3.5 of 5 Hotel   |   326 West 40th Street, New York City, NY 10018 (Garment District)
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Ranked #200 of 452 hotels in New York City
A recent review
3 of 5 stars reviewed 4 days ago
phildude Bloomfield Hills, Michigan
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1,058 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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Bloomfield Hills, Michigan
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is a nice hotel which was full of activity and seemed to full of tourists. The rooms aren't terribly large, but are pretty normal for a big city hotel that doesn't charge an arm and a leg. The bathroom is small but functional (you won't get two people in it at the same time unless one is in the... More

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1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

I travel a lot throughout the year, and visit New York every couple of months, hoping to land a decent hotel. Despite its average (but very clean!) rooms, Four Points deserves the highest of ratings for some of the most hospitable and friendly service I have ever experienced in both my travels and years in the service industry. From the... More

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thank you so much for the amazing compliments of my staff. We genuinely do care about of all our guests and make sure we are giving them a memorable experience. I am so happy that a savvy traveler such as your self go to see this. Regards, Joseph More

Tillamook, Oregon
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is right across the street from the Port Authority (bus station). While the street this hotel is on is "shady" at best, we had encountered no problems. Valet parking is off site and takes a good half hour to receive your checked car upon check out. This hotel is close to everything but without the high costs. It... More

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thanks for providing your feedback. We are glad that for the most part your stay was a decent one. I would suggest on future visits booking the city view rooms as they provide great reviews of North and South. We look forward to possibly having you back. Regards, Joseph More

chicago
Contributor
19 reviews 19 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

When you search for a hotel in the Times Square region, apparently, it's a five mile radius. This hotel was really kind of far from the center of the action. Which, I'm fine with but the street that it's located on is apparently, still living in the 70s, before the cleanup. There is a liquor store at the end of... More

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thank you for providing your review. The heart of Times Square is considered 43rd Street and 7th Avenue. Technically we are located 0.6 miles from the center which would be a 6 minute walk. Though our street tends to be one of the busier blocks from all walks of life due to the bus terminal, I can assure you it... More

Melbourne, Victoria, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I really did not expect to be back in the US for the second time in the same year. Only this time for business. Had my LA leg sorted but had never been to NYC before so for that I basically did a postcode search based on the appointments I had as I needed to be in the NYC Garments... More

Was this review helpful? Yes 4
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thanks so much for sharing you wonderful experience. My staff and I appreciate every guest that walks through our doors, and we are glad you got to experience this. We look forward to many more of your visits. Regards, Joseph More

Boston, MA
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

I have stayed in many Midtown hotels over the years. The Four Points exceeded my expectations. The room was small (this is NYC after all), but in very good condition. The bathroom was spotless- very clean. Little amenities not only make a difference, but save you quite a bit of clams too- free wi-fi, complimentary bottled water... The staff were... More

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thanks so much for the wonderful review! We are glad that you provide excellent feedback of the hotel and we look forward to seeing you for many more future visits. Regards, Joseph More

Boston, MA
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights (Friday thru Monday). The lady who checked us in greeted us with a warm smile & welcomed us to the hotel. She was very professional in all aspects. Even though I choose the prepay option online I still had to pay a $100 security deposit upon check in which was refunded a few days... More

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thanks for the overall favorable review. I will address the issues you experienced with housekeeping immediately to ensure this does ot occur with you or any other guests. Regards, Joseph More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

We stay Wednesday through Sunday .Customer service very welcoming. Rooms were nice and not too small, though not large rooms either. We did not stay in the room long being that there is so much to see and do. Very nice small clean gym though we just played around a bit in gym. They have a night club next door... More

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thank you very much for your very favorable review. We are so happy that enjoyed most of your stay. I am glad you shared some insight on areas where we can improve. We look forward to having you back in the very near future. Regards, Joseph More

London, United Kingdom
Contributor
20 reviews 20 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Arrived from Las Vegas and got to the hotel at about 8am. We did advise the hotel that we would be arriving early but early check-in always depends if a room is available. We stayed for four nights. The friendly lady at the front desk immediately checked us in. When we go to the room we realised that it was... More

Was this review helpful? Yes 1
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thanks for taking time out to write a great review. I am happy that we were able to accomodate you for an early check-in. Having taken red eye flights in the past, I realize how daunting of a task to get sleep is. We are glad we were able to accomodate you requests and we look forward to servicing you... More

New Orleans, Louisiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Definitely one of the best and most efficient Four points I have been to so far! Had a clogged sink, but after 2 hours of informing them it was already fixed! Asked for a ridiculous request of getting a fridge in our room for some cakes, and they immediately brought one up! Definitely surprised me with the great customer service!... More

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

We are so glad we met and exceeded your expecations! Thanks for taking the time out to complete a review. We look forward to seeing you in the future. Regards, Joseph More

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Additional Information about Four Points by Sheraton Midtown - Times Square

Address: 326 West 40th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Garment District , Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Four Points by Sheraton Midtown - Times Square 3.5*
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Also Known As:
4 Points By Sheraton Midtown - Times Square
Four Points By Sheraton Midtown - Times Square Hotel New York City
Four Points Midtown
Four Points New York City

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style
#149 Romantic Hotel in New York City #185 Business Hotel in New York City #224 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Four Points by Sheraton Midtown - Times Square hotel is in the heart of Manhattan near the Broadway Theater District, Port Authority, Hell's Kitchen, Central Park. We offer free wifi, a Starbuck's Grab and Go with pastires in the morning, the Gotham Bistro, Lobby Bar, Room Service, Fitness Center and our staff is ready to make your stay memorable. ... more   less 
Number of rooms
244

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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