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W New York - Downtown

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123 Washington Street, New York City, NY 10006
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Ground Zero
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Trade center
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Financial district
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W New York - Downtown
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W New York - Downtown
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741 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
1 review
5 of 5 stars Reviewed yesterday NEW

Was in town to visit a friend who was having an event in the Meat Packing District; was able to walk there - was a really nice day. At check in I received drink tickets as a special welcoming touch. The bar was happening, there is a nice outdoor space as well, the drinks were perfect and the service fantastic!... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW

What a treat to stay at the W for our quick trip to NYC for a college orientation. We had a fabulous view of One World Trade Center from our room. I loved the modern décor, and the hip public space in the lobby, where I enjoyed coffee and wifi and the NY Times on Sunday morning. The hotel staff... More 

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1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

This hotel I must say blow my min, it was everything and more. The customer service was the best I've received in a long time. They catered to my needs and made me feel welcomed. If I were to ever plan another trip to NYC, I'd definitely stay here. They made my birthday getaway one to remember.

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Fantastic hotel. Staff very nice, rooms very clean. Bed so comfy . Great place to stay . We found it a great location for all the sights, we walked everywhere from the hotel instead of getting taxis , Hoping to go book again for this year . Not a cheap hotel to drink at, ok for a night cap.

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Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, Horsesanddog - Thank you for your recent review! We are thrilled to read that you enjoyed your stay with us. We certainly look forward to your next stay! All the best, Temara Exton Director of Rooms More 

Seattle, Washington
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

While working in NJ for a couple weeks, I wanted to stay in NYC for a weekend. Surprisingly, the W was one of the more reasonably priced hotels. Immediately after booking I saw an email come through from one of the welcome desk employees, Katherine, welcoming me and asking if I needed anything for the stay. The personal touch, even... More 

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Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, James S - Thank you for this wonderful review. We are thrilled that you enjoyed your stay and hope you decide to join us again! All the best, Temara Exton Director of Rooms More 

London
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My offices are in the World Trade Centre and this is such a convenient hotel for that. It's also pretty easy to walk or get a cab to great restaurants from here. Staff at the W are v friendly. Know that during the weekends the hotel does become a party hot bed. Bar is great, good selection of drinks and... More 

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Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, calomas - Thank you for taking the time to review our hotel and welcome to the FiDi! We are thrilled that our neighbors at One World Trade are finding this a home away from home! Looking forward to your next stay. All the best, Temara Exton Director of Rooms More 

Mexico City, Mexico
Top Contributor
63 reviews 63 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago

To W Hotel Downtown NY: Background My family and I were planning to celebrate my little sister´s sweet 15th. The plan was to take her to San Antonio, Texas. I jump in and suggested to go to NY, and while we where there stay at W downtown. I used to work at W Mexico City and since then I’m in... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

other than the view being beautiful and relaxing the atmosphere is amazing . the staff I have encountered every weekend I go there are very welcoming and helpful . they are always trying to make my stay better every time. Can't forget to mention how delicious the food is . I had such a great time the first two stays... More 

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Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, Danielle W - Thank you for this review! We are thrilled to have Makiyia as part of our team and to hear she is making such an impression on our guests is amazing! We look forward to your next stay with us. All the best, Temara Exton Director of Rooms More 

New York City, New York
Contributor
19 reviews 19 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked our 3day/2night stay-cation as a surprise for my boyfriends birthday and it was a great stay. I checked in with Tracy who was very helpful and accommodating, I informed her we were celebrating a special occasion and she helped me secure a room with a view! I inquired with the concierge, Henry?, regarding liquor stores and grocery stores... More 

Was this review helpful? Yes
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hip and trendy hotel as we expect from W! My room was big and nicely decorated with a spectacular view on Ground Zero. It actually reminds you all the time about what happened here some years ago :-(. Great concierge who gave us good restaurant suggestions.

Was this review helpful? Yes
Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, Patrick V - Thank you so much for your recent review. We are happy to hear that you enjoyed your experience with us. Looking forward to you next stay! Temara Exton Director of Rooms More 

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Staying in Financial District

Neighborhood Profile
Financial District
At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis Island to learn about the vital immigrant history of the city.
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