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W New York - Downtown

4.5 of 5 123 Washington Street, New York City, NY 10006
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W New York - Downtown
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W New York - Downtown
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687 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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NYC
Top Contributor
79 reviews 79 reviews
14 hotel reviews
85 helpful votes 85 helpful votes
1 of 5 stars Reviewed yesterday NEW

Returned to room after a long day only to find the weirdest scene in the lobby. A dj and drummer were set up in front of the elevator and the weird cast of characters from what looked like a Fatboy Slim video were dancing like highly choreographed dancers who have never danced before. The cast includes a 2 year old... More 

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Florida, USA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I am an SPG Gold Member who travels frequently for work. This hotel has a great location in the financial district and is close to subway lines. I found the front desk, concierge, room service, and bartenders to be extremely helpful and personable. Definite thumbs up on service. Downside is the following - none of my SPG room preferences were... More 

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Wellington, Florida
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The lobby is very nice although check in took some time. Loud music all the time can give you a headache. We had no sleep the night we were there because the room next to us imported several "party girls" and were loud all night. Apparently the walls re thin because we heard everything. We called the front desk to... More 

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Montreal, Canada
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Sexy hotel. The lobby is gorgeous with a great outdoor patio. Staff was great and patient. But if you need a taxi do not depend on the staff outside. They just wave their hand up when I taxi drives by down the street. You are better off just walking to the corner if you are in a rush. So basically... More 

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Colorado
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel takes the cake on trendy! From the elevators to the ceilings, it is all decked out in trendy decor. You have to take two different elevators to access the hotel rooms, which was a bit odd and frustrating if your hands were full. Location is amazing - right next to the subway and 9/11 memorials. Our room was... More 

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Temara E, Guest Relations Manager at W New York - Downtown, responded to this review

Hi there, JspencerCO - What a detailed review! Thank you for taking the time to write this. W is certainly a trendy brand and we are happy to hear that you agree. We take pride in our team here and will pass along the accolades to our conceirge. I apoloigze if it was missed, but we do offer complimentary coffee... More 

London, UK
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

For the business person who has meetings in lower Manhattan this is a perfect spot, if you're staying in Manhattan for the weekend, not such good spot. The hotel itself is a very typical W hotel. The staff are average, but really not that great. The rooms are tiny, the bathrooms are really small. The bed is comfortable, the room... More 

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Temara E, Guest Relations Manager at W New York - Downtown, responded to this review

Hi there, Misiu_UK - Thank you for taking the time to review our hotel. I'm sorry to hear about the service inconsistencies you experienced during your stay. If you are willing to discuss these issues further, please contact me at 646-826-8610 so we can discuss. I hope you reconsider staying with us again. All the best, Temara Exton Director of... More 

Providence, Rhode Island
Contributor
12 reviews 12 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night at this hotel for a conference at nearby City Hall. View of WTC site is amazing, room was nice and average size for NYC standards. Great customer service throughout. The lobby is fun and futuristic, although rather nightclubby, primarily designed to be a nighttime feature with LED lighting, etc. A great hotel if you need to be... More 

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Temara E, Guest Relations Manager at W New York - Downtown, responded to this review

Hi there, Gonzaloque - Thank you for your recent review. We are thrilled to hear that you enjoyed your stay and the maginficent views we boast here at W New York - Downtown. Looking forward to your next stay! All the best, Temara Exton Director of Rooms More 

Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here recently for a wedding and thought it was great. I can honestly say that this was the most comfortable bed that I've ever slept in. I got home and immediately Googled buying a bed from the W. Weeks later, my fiance and I still talk about how nice it would be to buy that bed. Given the... More 

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Cologne, Germany
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Definitely the best W in NYC. Stayed there almost 2 years ago and it was already good. Came back this November. Management seems to have changed. Worked out perfectly! Everything improved there to a true 5 points performance. cool bar at the lobby with dj at nigtht. stayed at a cool corner room with perfect view to memorial and freedom... More 

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Temara E, Guest Relations Manager at W New York - Downtown, responded to this review

Hi there, Harvey-Twoface - Great review! We are excited to hear that you enjoyed your W New York - Downtown experience. Looking forward to your next visit! All the best, Temara Exton Director of Rooms More 

Miami, Florida
Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The view from my room looking at the WTC Site was awesome. If you can get a north facing room. The Staff including Casey and Teela were responsive and helpful. FYI there is a Subway stop on Rector St about a block down around the corner. If you plan a stay downtown I would recommend staying here !!

Was this review helpful? Yes
Temara E, Guest Relations Manager at W New York - Downtown, responded to this review

Hi there, Dave E - Thank you for this great review! We will be sure to pass along the accolades to Casey and Teela. Looking forward to your next visit! All the best, Temara Exton Director of Rooms More 

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Additional Information about W New York - Downtown

Address: 123 Washington Street, New York City, NY 10006
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — W New York - Downtown 4.5*
Number of rooms: 217
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Also Known As:
w New York - Downtown Hotel New York City
Hotel Style:
#35 Spa Hotel in New York City
#114 Luxury Hotel in New York City
#156 Romantic Hotel in New York City
#164 Business Hotel in New York City
#190 Family Hotel in New York City

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Financial District
At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis Island to learn about the vital immigrant history of the city.
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