We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

W New York - Downtown

4.5 of 5 123 Washington Street, New York City, NY 10006
Hotel website
Hotel deals
Special Offer
Book Early and Save
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
W New York - Downtown
Professional photos View all
Browse nearby
W New York - Downtown
Write a Review

715 reviews from our community

Traveler rating
    292
    254
    112
    38
    19
See reviews for
100
214
56
186
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (715)
  • Mar-May only
    (165)
  • Jun-Aug only
    (189)
  • Sep-Nov only
    (204)
  • Dec-Feb only
    (157)
All months
haacht
Contributor
13 reviews 13 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars NEW

Stayed here for a week in November. My room faced the Freedom tower which provides for amazing views at all times of the day. If you're working in the financial district, the location is great. If you're here for leisure, the area is not the most vibrant at night and few fun restaurants and bars in the neighbourhood. Subway is... More 

Was this review helpful? Yes 1
Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent customer service from the front desk to the concierge; everyone is very friendly and has a guest first approach...little thank you's and hellos go a long way. The gym is fantastic, excellent amenities; the lobby is exciting and makes you want to just hang out and enjoy the vibe. The toiletries in the bathroom in each room are also... More 

Was this review helpful? Yes
Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, S_CDN - Thank you for taking the time to review our hotel. We are thrilled that you enjoyed you W New York - Downtown experience and look forward to your next visit. All the best, Temara Exton Director of Rooms More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Have stayed at this property multiple times and always had top-notch experiences! Its location within the city is extremely convenient and we had a very easy time getting from the hotel to all other areas that we wanted to visit. The staff is great and very knowledgeable about the area. The property itself is very trendy and upscale.

Was this review helpful? Yes
Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, m1919 - Thank you for your review. I am delighted to read that you enjoyed your experience here at W New York - Downtown. We are proud of the team we have here and look forward to your next visit. All the best, Temara Exton Director of Rooms More 

Usmma, New York
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The location it's perfect, you are just in front the freedom tower, we loved the service, it's not so crowed the hood, so it's perfect to be relaxed. The room view amazing. We defenitly are coming back!!!!! The only bad thing it's that we had to claim 2 times in 3 days the complementary water of the room.

Was this review helpful? Yes
Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, WorldTravelJoined - Thank you for such a great review! We are happy to know that you enjoyed your stay with us. Please feel free to contact me at 646-826-8610 before your next visit so I can ensure there are no further issues with the complimentary water! All the best, Temara Exton Director of Rooms More 

New York
Top Contributor
125 reviews 125 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The W Hotel is the place to stay when in downtown Manhattan. The location can not be any better. Walking distance to shops, restaurants and the Freedom Towers. The room are all upscale and top of the line. If you stay get a room with the view of the Towers and reflecting pools. Also enjoy the outdoor rooftop bar and... More 

Was this review helpful? Yes
Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, Rosario C - What a wonderful review! We are thrilled to hear about how your enjoyed your stay, the views, and our Living Room Bar and Terrace. Looking forward to your next visit! All the best, Temara Exton Director of Rooms More 

Scottsdale, Arizona
Contributor
15 reviews 15 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Great location, walking distance to trade center and near subway lines. The room was okay. I expected more from the W. Overall the room looked warn, dinged up, small. Bed was comfy. Snacks in room are convenient, but pricey - one of which was a month past experation. Free breakfast drinks - always out of coffee, so I drank tea.... More 

Was this review helpful? Yes 1
Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, sundevilgirly - Thank you for taking the time to review our hotel. It is feedback like this that we need in order to pinpoint areas of needed attention. This information has been passed along to the appropriate team members and we are hoping that your next visit will be a flawless stay with us. Please feel free to... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Great hotel in a surprising great spot, next to the Freedom Tower. In fact, my room had a direct view of the Tower and the park below. I was on the 9th floor. Lots of convenience stores near by, a few restaurants, an old style boxing gym with a Ring. Steps away from two subway lines. Ten minute walk to... More 

Was this review helpful? Yes
Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, TheFashionExecChef - This is such a great review! Thank you for sharing all the details of your visit with our Trip Advisor readers. We are certainly luck to be in such a great location with so many nearby amenities. Looking forward to your next visit! If you need anything at all, please reach out to me directly at... More 

Maryland
Top Contributor
60 reviews 60 reviews
33 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed January 21, 2015

If you're near the 9-11 museum or anywhere in lower Manhattan, it's worth a trip to the 5th floor bar at the W Hotel. Amazing view of the city especially at night and the lighting inside the bar itself is mesmerizing. The atmosphere probably ranks a little above the drink selection but those weren't bad either- just fairly typical cocktail... More 

Was this review helpful? Yes
Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, BusinessOrPleasure2 - What a great review! We are thrilled to hear about your review of the Living Room Bar. We hope to see you soon! All the best, Temara Exton Director of Rooms More 

Michigan
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 19, 2015

I have stayed at this hotel twice, and both experiences have been great. Pros: Friendly staff, quick check in, great location (right across the street from the 9/11 memorial, within walking distance to financial district, brooklyn bridge), great "living room" aka lobby/lounge area, great outdoor space with a bar and views of One World building. There was also a giant,... More 

Was this review helpful? Yes
Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, cmusalsa - Thank you for your recent review. We are delighted to hear that you enjoyed your stay with us. Looking forward to your return visit - hopefully during the warmer weather to enjoy the Connect Four! All the best, Temara Exton Director of Rooms More 

Nashville, Tennessee
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 10, 2015

I had a great time staying there. Location is awesome, I'm a big fan of lower Manhattan and this W location is facing 9/11 memorial and museum. It's all beautiful! Rooms and bathrooms are big! Very modern and stylish. Great views! I will stay there again soon! If you are proud of USA as I'm, consider stay there and support... More 

Was this review helpful? Yes 1
Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, Henrique H - Thank you for the fantastic review! We are thrilled to hear that you enjoyed your W New York - Downtown experience. Looking forward to your next stay with us! All the best, Temara Exton Director of Rooms More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to W New York - Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about W New York - Downtown

Address: 123 Washington Street, New York City, NY 10006
Phone Number:
Location: United States > New York > New York City > Financial District
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — W New York - Downtown 4.5*
Number of rooms: 217
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Starwood, Priceline, Hotels.com, Hotwire, HotelTravel.com, Odigeo and Tingo so you can book your W New York - Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
w New York - Downtown Hotel New York City
Hotel Style:
#32 Spa Hotel in New York City
#114 Luxury Hotel in New York City
#139 Romantic Hotel in New York City
#162 Business Hotel in New York City
#175 Family Hotel in New York City

585 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (260)
Viewed
View from room (33)
Viewed
Hotel & grounds (57)
Viewed
Room/suite (61)
Viewed
Bathroom (22)
Viewed
Dining (4)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
1:59
Videos (3)
Viewed
Other (78)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (291)
Viewed
Amenities (54)
Viewed
Cool Corner Room (116)
Viewed
Restaurants and Bars (56)
Viewed
The Hotel (65)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Hotel & grounds (18)
Viewed
Bathroom (3)
Viewed
Room/suite (6)
Viewed
Business center/function rooms (2)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Financial District

Neighborhood Profile
Financial District
At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis Island to learn about the vital immigrant history of the city.
Explore this neighborhood