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W New York - Downtown

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123 Washington Street, New York City, NY 10006
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W New York - Downtown
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W New York - Downtown
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764 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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California
2 reviews
5 of 5 stars Reviewed yesterday NEW

We had a wonderful experience at the W Downtown Memorial Day weekend. The front desk staff and housekeepers were friendly and efficient, the food and cocktails in the Living Room was on point and the BEDS - there is nothing on earth quite as comfortable as a W Bed. We had a solid stay and, being in the industry myself,... More 

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Cambridge, Massachusetts
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stunning views of One World Trade Center, typical impeccable W service, and a spacious room (by Manhattan standards), including the bathroom. The fitness center was above-average, and the breakfast at BLT Bar was top notch. The only downside -- spotty service at the lobby lounge (The Living Room), at which every table had a "Reserve" sign, despite being virtually empty.

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Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 2 days ago NEW

Will highly recommend this hotel to all my friends, Excellent Guest Service, Nice people and Good location easy to reach using Public transportation. Fast check in and check out. Will definately come back Clean rooms. Keep it up.

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Simsbury, Connecticut
Top Contributor
65 reviews 65 reviews
27 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Corner King fantastic view of One World Trade Center. Walk to Museum, Battery Park. Statue of Liberty ferry. Very clean, comfortable bed, silent, spacious for NYC room. Wrap around outdoor balcony bar. Nice complimentary coffee bar. Free WiFi. Parking listed at $60 but went on line and prepaid two blocks away $27 for 24 hours. Only minor complaint is water... More 

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Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, slce123 - Thank you for such a great review. We are thrilled to read that you enjoyed you experience and look forward to your next visit. If possible, can you contact me at 646-826-8600 with your room number so we can have our engineering team investigate the water pressure? All the best, Temara Exton Director of Rooms More 

South Pasadena, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

We stayed a few weeks ago and had thought we were getting a W experience. What does that mean? Great service, stunning rooms, nice lobby and bar's, and that well W "scene" of exciting guests and an "it" place to be. Perhaps our expectations were too high, but they certainly charge you for that perception and we certainly didn't get... More 

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Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, scttcsnv - Thank you for taking the time to review our hotel. I'm saddened to hear that you did not have the true W experience and would love the opportunity to speak with you more about it. At you convenience, please contact me at 646-826-8600 so we may discuss. All the best, Temara Exton Director of Rooms More 

Contributor
15 reviews 15 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Our stay here at the W was very nice. Room facing ground zero was breathtaking. The hotel staff was so great. Room was very nice comfortable would stay there again for sure. Our first time in New York defiantly memorable experience.

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Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, Eric M - What a great review! I am delighted to read that you enjoyed your stay and look forward to your next visit. All the best, Temara Exton Director of Rooms More 

Xiamen, China
2 reviews
5 of 5 stars Reviewed 2 weeks ago

A very modern luxury W in downtown NYC! Hotel is within walking distance to battery park, pier and wall street. 15 to 20 minutes drive to midtown/uptown Manhattan. Room was spacious and clean with stunning view of one world trade centre. Staffs at the front desk were friendly and helpful. Would love to stay here again next time!

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Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, stephi329 - Thank you for such a generous review. We are thrilled you enjoyed a true W experience with us and look forward to your next stay. All the best, Temara Exton Director of Rooms More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Had a very lovely weekend with my girlfriend here on the heels of Wall Street. Balcony of the bar / lounge area overlooks the Freedom tower and the empty space where the WTC towers used to stand. To say the location is centric could easily be construed as an understatement. Design is modern and chic. Clientele is young, hip, and... More 

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Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, Christopher N - This review embodies all that is W! Thank you for taking the time to share this with others and we are looking forward to your next visit. All the best, Temara Exton Director of Rooms More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is very W, walking distance to pier for status of liberty and world trade memorial. good food selection nearby, convenient to subway station. Neighborhood is clean and quiet in the night. Also provided W service apartment which didn't get the chance to see.

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Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, Kelly L - Fantastic review! We are thrilled to read this kind of feedback and are happy to hear that you enjoyed your experience. Please feel free to stop into the W Residence next door upon your next trip and ask for the Sales Office, should this interests you. All the best, Temara Exton Director of Rooms More 

New York City, New York
Top Contributor
55 reviews 55 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in one of the fully furnished apartments. It was very luxurious. Almost a bit space age. The hotel is very new and faces the 9/11 memorial. It had an amazing view of the WTC complex. The bar has a very eclectic feel and serves up some great cocktails. One of few bars with a terrace. And a very... More 

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Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, asiagirl511 - Thank you for this review! It sounds like your enjoyed your stay in our Residence. We look forward to your next stay! All the best, Temara Exton Director of Rooms More 

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