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All 449 New York City hotels

W New York - Downtown

4.5 of 5 Hotel   |   123 Washington Street, New York City, NY 10006
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74%
Ranked #225 of 449 hotels in New York City
A recent review
4 of 5 stars reviewed 4 days ago
Lisa C Saunderstown, Rhode Island
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579 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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English first
Saunderstown, Rhode Island
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband is a platinum Starwood member and frequently uses this W for stays when he meets at the financial center. It's a matter of convenience but he chooses this over the Marriott and other brand name hotels in the area so that's saying something positive. We are both former New Yorkers and I used to work on Nassau Street... More

Was this review helpful? Yes 1
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was looking forward to staying here - I love W hotels for some reason. This did not disappoint. We checked in early and were assigned room 1105 facing World Trade Memorial and Freedom Tower, when we got back to the hotel later in the day we asked if there was a room on a higher floor with the same... More

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New England
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We took a train from New Haven and stayed overnight at the W Hotel downtown Manhattan. We planned on seeing the Ground Zero Museum and Eliis Island and the Statue of Liberty, all were right there within walking distance, especially ground zero. The hotel was fun, modern and youthful. It catered to families and the younger crowd. The decor was... More

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new jersey
Contributor
15 reviews 15 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

I will start off that I am a SPG Platinum member and stay a W hotels all the time. This property can use a lot of help. Went to spend the night there for the July 4th weekend. Front desk was very unhelpful when asked about ideas for the weekend. Send me to the concierge who did not know to... More

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New York City, New York
1 review
4 of 5 stars Reviewed 1 week ago

The radio/clock/music combo machine was complex and difficult to use. After miserably failing at the iPod/Auxiliary options even the radio failed to work. Eventually we ended up spending most of our evening in silence trying to figure out if we actually enjoyed each other's voices. In effort to break that silence we noticed that there was an ambiance machine located... More

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Washington DC, District of Columbia
Top Contributor
121 reviews 121 reviews
29 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The bed in my room was so comfortable it was hard to get up in the morning! The rooms were a little small. It was OK for me because I was traveling solo but if my husband had been with me it would have been tight. The bathroom was nice but it was rectangle shape so there was a lot... More

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Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hello there loveshak22, Thank you so much for taking the time to share your feedback from you most recent stay at W New York – Downtown. We are glad to hear overall you had an enjoyable experience. We agree the beds provide the best comfort and are happy you enjoyed the hotel's facilities. We value your feedback and will certainly... More

New York City, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel was beyond my expectations. Amazing views from the room of the 9/11 memorial. Room was bigger than we thought, bathroom was great. The bar was a lot of fun as well! Parks in Battery Park City are a very short walk away and shouldn't be missed on a nice day.

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New York City, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My wife and I did an overnight in early June at this property in early June and would do it again Check-in staff was wonderful and our room had a great view of the WTC and had a very contemporary design. The location is perfect--quick access to Brookfield place, the battery and the lower manhattan attractions but its also very... More

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Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hello there “KJH – NYCL”, Thank you for taking the time to share your feedback in regards to your most recent stay at W Downtown – New York! We are delighted to hear you had such an amazing experience and you enjoyed the room along with the amazing view and the local attractions W Downtown – New York has to... More

Redondo Beach, California
1 review
4 of 5 stars Reviewed 3 weeks ago

The staff was extremely helpful and the hotel was right across the street from the WTC. A must see for NYC! The staff was great about letting my friend and I know cool spots to check out and took their time when answering our questions - everyone was very professional and nice. The hotel has a cool modern vibe and... More

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Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hello there Ashley T! Thanks for taking the time to share your experience about your stay with us at W New York – Downtown. I am so excited to hear that you enjoyed our style and approach to lower Manhattan. I am even more excited to hear that our talent was able to help create experiences you truly enjoyed. We... More

Nevada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the W Downtown with my daughter - we asked for a quiet room and early check in and were accommodated. The only down side of the quiet room was a terrible view of a vacant building. We had a corner King - 814 I think. It was quiet and we needed sleep. It is also across the... More

Was this review helpful? Yes 1
Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hello There hooverdam4, Thank you for taking the time to share feedback from your most recent experience with your daughter at W Downtown – New York. Your comments allow us to identify areas of opportunity so we are very grateful you shared these with us in such detail. We apologize the service you experienced in the Café was not up... More

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Additional Information about W New York - Downtown

Address: 123 Washington Street, New York City, NY 10006
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — W New York - Downtown 4.5*
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Also Known As:
w New York - Downtown Hotel New York City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style
#35 Spa Hotel in New York City #123 Luxury Hotel in New York City #164 Business Hotel in New York City #204 Family Hotel in New York City #205 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
W New York – Downtown is where the Financial District power action is, rubbing shoulders with the Statue of Liberty, NYSE and Freedom Tower. Power wheel and deal at BLT, or be seen at our sleek and chic Living Room Bar & Terrace. With 217 rooms and 58 floors, explore the signature W bed, innovative technology, fantastic in-room entertainment and more, as Whatever/Whenever® makes all big city dreams come true. ... more   less 
Number of rooms
217

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