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W New York - Downtown

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8 Albany Street, New York City, NY 10006
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1 room 1 guest
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W New York - Downtown
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828 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Zurich, Switzerland
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed a week at the W Hotel downtown. As often, we had chosen this hotel due to its location (our friends live around the corner). The atmosphere in the hotel felt very impersonal, the staff at the check-in barely looked at us while checking-in / having questions / checking-out. Nobody was greeting / smiling when leaving or coming back... More 

Was this review helpful? Yes
San Francisco, California
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Staff was fantastic. Katherine Woods @ the Welcome desk was super helpful getting me checked in and taking care of my special needs. The Bar Manager and cocktail server working on 8.21 in the evening were awesome as well! Beautiful space and excellent service!

Was this review helpful? Yes
Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi Lindsay S. - This is a great review! We appreciate you post and we will pass along the accolades to our Living Room Bar team as well as Katherine. Looking forward to you next stay! All the best, Temara Exton Director of Rooms More 

Atlanta, Georgia
Level Contributor
173 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I'm not a huge W fan -- I just prefer a lobby that's doesn't double as a techno music bar -- but this is a very good hotel. It is in an old building a block from the WTC site, and it is either new or newly renovated. My room was very small, but really comfortable and the space was... More 

Was this review helpful? Yes
Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, lllaroo - Thank you for taking the time to review our hotel. We are delighted to read that you hope to return! Feel free to reach out to me before your next stay at 646-826-8610. All the best, Temara Exton Director of Rooms More 

Orlando, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stopped in this week for a drink at the Living Room Bar. I cannot say enough how much I enjoyed Tony's hospitality. He was such a pleasure to talk to and gave some excellent recommendations on nightlife attractions. He should be recognized for his amazing service!

Was this review helpful? Yes
Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, Court K - Thank you for this note! We are so lucky to have Tony on our team and are delighted to hear you feel the same way! Looking forward to your next visit - feel free to stop by on Saturday for a complimentary reception to celebrate our SPG program! All the best, Temara Exton Director of... More 

Paris
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed at hotel for two nights. Great hotel with amazing views of the freedom tower. W hotel at its best. Great staff friendly and helpful. Great location for exploring downtown Manhattan and short subway trip to other great sights. Great rooms with comfortable beds. Highly recommended.

Was this review helpful? Yes
Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, lee a - Thank you for your wonderful review! We are thrilled to read that you enjoyed your family holiday and we look forward to you next visit! All the best, Temara Exton Director of Rooms More 

State College, Pennsylvania
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I was a recent guest at the W New York Downtown. I’m a fairly regular visitor to that part of town—I have a close friend in Battery Park City and a nearby hotel is the best guest room ever. I usually stay at the Marriott, right across the street from the W. On this trip I thought I’d try something... More 

Was this review helpful? Yes 1
Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, KhakiGuy - What an entertaining and extensive review. I am so proud of my team and cannot thank you enough for this amazing feedback! When you find yourself returning to NYC for business or leisure, feel free to reach out to me at 646-826-8610. Looking forward to seeing you again! All the best, Temara Exton Director of Rooms More 

1 review
4 of 5 stars Reviewed 1 week ago

Very good hotel loved the cookies 😋 The only thing I didn't like was the shower NO PRIVACY!! My daughters LOVED the photo booth very organized, clean, not noisy, Front desk was very nice. Beautiful view from the hotel! Very accessible towards the subway :)!

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Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, Maribel R - Thank you for taking the time to review our hotel. We are thrilled to see that you enjoyed your stay, but not about the idea of our peek-a-boo showers. W Hotels try to be on the forefront of fashion, music and design with a flirty touch. Our intention is never to limit privacy. Feel free... More 

Brussels, Belgium
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel with the expected level of additions. Very central to downtown & main finance districts. My room view looked across a building site - which would not be the best, but seeing that it is a world trade centre, I guess it can be seen as an attraction in itself

Was this review helpful? Yes
Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, Eben V - Thank you for taking the time to review our hotel. We are certainly lucky with our location and are happy to welcome you back at any time! All the best, Temara Exton Director of Rooms More 

New York
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked two rooms in June for ourselves and family to experience downtown NYC and see how transformed the area has become! Although it was a little difficult to find the entrance to the hotel, once we figured out which way to go we really enjoyed our stay! The view was tremendous and we had a spot on view of... More 

Was this review helpful? Yes
Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, TravelManiacNYC - What a great review! Thank you for taking the time to share your visit with us. Looking forward to your next visit! All the best, Temara Exton Director of Rooms More 

Long Island, NY
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights July 31 & Aug. 1. Strange that check-in was on the 5th floor, but I had reviewed previous, so I knew this upon arrival, so it wasn't a big deal! Very trendy, modern feel in the lobby, which had an outside balcony/bar with a view of One World Trade Center/911 memorial!! We stayed on the 21 floor,... More 

Was this review helpful? Yes
Temara E, Director of Rooms at W New York - Downtown, responded to this review

Hi there, onlyonejacq - Thank you for sharing such a detailed review of your experience. I am thrilled to read that you took advantage of your SPG membership at our property. It seems that you enjoyed the booming financial district and we hope to see you soon! All the best, Temara Exton Director of Rooms More 

Hotel Review Summarization

What travelers say

  • Ground Zero(9)
  • Trade center(8)
  • Financial district(5)
  • Very nice(3)
  • Battery park(3)
  • Construction noise(3)
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Staying in Financial District

Neighborhood Profile
Financial District
At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis Island to learn about the vital immigrant history of the city.
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