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Trump SoHo New York

Certificate of Excellence
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246 Spring Street, New York City, NY 10013
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Trump SoHo New York
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2,224 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (642)
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NYC
6 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

First, let me say that the rooms were superb and I loved Koi. It's a classy hotel and the service is superb. However, my assistant booked using Jet Luxury which apparently resells rooms they own. Do not use this service, the experience was the worst. I called Trump Soho to see when I could check in and they said they... More 

Was this review helpful? Yes 5
london
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stay at the Trump Soho 5 or 6 times a year. Its a very good hotel, great location, friendly staff and service and probably the best beds Ive slept in. Please make this 5 stars by doing something about breakfast. It really is very average and not in keeping with the rest of the hotel. You need more choice... More 

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TrumpNYC1, Manager at Trump SoHo New York, responded to this review

Dear presentation22, Thank you for choosing Trump SoHo and sharing your experience. We are happy to hear that overall you enjoyed your stay. We appreciate your feedback on breakfast and WiFi. We do hope to welcome you back in the future! Kind Regards, Ash Bhasin Director of Operations More 

Los Angeles, California
5 of 5 stars Reviewed 5 days ago NEW

I am never disappointed with the Trump Soho. The rooms are great, especially the beds! My wife enjoys the tub immensely!! The staff at the Trump Soho go above and beyond to make us comfortable every time we are there. I can't imagine being anywhere else when I am in NY.

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Brussels, Belgium
2 reviews
5 of 5 stars Reviewed 1 week ago

I had a wonderful experience staying at this hotel. Staff is very friendly and rooms are (maybe even too) comfortable (ie. here is a television in the shower and a phone in the toilet). The spa is rather small but professional and relaxing. I will return to this hotel.

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

This is a great place from the staff, food, amenities, and views! Due to delayed then canceled flights I had to continuously call and change things. They never got annoyed and every time were understanding and helpful. After coming in from a miserable flight they were nice enough to upgrade our room! I've read and heard they will occasionally do... More 

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Stevenson Ranch, California
1 review
5 of 5 stars Reviewed 1 week ago

Fantastic personnel from the Door Man to the Front Desk staff. The rooms are large and clean with first class amenities. From the sheets to the marble bathrooms, you truly feel like royalty. It's the on;y place to stay.

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London
Level Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed 1 week ago

I expected wonderful things from this my first Trump Hotel experience. I don't know why, but I just did. I didn't get the wow factor, or anything close to it. Upon early arrival, we were told we could not have one of the available rooms as we booked through a sister company. We had no idea what the receptionist was... More 

Was this review helpful? Yes 1
TrumpNYC1, Manager at Trump SoHo New York, responded to this review

Dear lewisstruppi, Thank you for sharing your feedback. We are sorry to hear that we did not meet your expectations. Here at Trump SoHo, we strive for excellence, and we believe that honest feedback from our loyal guests like yourself help us learn and improve. Kind Regards, Ash Bhasin Director of Operations More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Trump Soho is nice 5 stars hotel located in a fun area with excellent views from the room. However, it lacks the warmth of some european Hotels. If you need to stay in Soho, I would recommend it without any hesitation.

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London
Level Contributor
165 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here before and this was equally as good. I love the area, straight into Soho shopping. The pool being reserved for guests is also really good as we could arrive at the pool mid afternoon and still get loungers. There was a wedding reception on one day and as their allocated area was in The shade did... More 

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TrumpNYC1, Manager at Trump SoHo New York, responded to this review

Dear LynneALondon, Thank you for choosing Trump SoHo and sharing your feedback! We are happy to hear that overall you enjoyed your stay. We hope to see you again in the near future. Kind Regards, Ash Bhasin Director of Operations More 

Walnut Creek, California
Level Contributor
74 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our company had a corporate rate so I thought I'd try this hotel. It was a very nice experience overall. So why not 5 stars? Because at this price point everything has to be great and they did drop the ball on one count- when I checked in my room wasn't ready and they didn't manage to get my bags... More 

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