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Gansevoort Park Avenue NYC

4.5 of 5 420 Park Avenue South, New York City, NY 10016
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Certificate of Excellence 2014
Gansevoort Park Avenue NYC
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Gansevoort Park Avenue NYC
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1,219 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My stay at The Park Avenue Gansevoort was exceptional in more ways than one. Right from the get-go I fell in love. You walk into the lobby and there is a nice warm and inviting fireplace. The staff are incredibly friendly and sincere. There was always someone at the elevator greeting me with a smile and helping to my room.... More

Was this review helpful? Yes 2
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for a business conference, nice enough hotel with attractive lobby. Room was a good size and the bed was comfortable, view was of the rear and what you would expect. Didn't eat there but had a quick drink in The Windsor Bar which lacked atmosphere. All the staff were very welcoming and helpful, particularly Solomon on the front... More

Was this review helpful? Yes 2
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review

Dear BullaRex, What’s ours is yours and we’re thrilled you felt well-taken care of by Solomon. Our team is always happy to lend a helping hand, even for things as small as a MetroCard. We apologize you didn’t enjoy The Windsor Park Avenue’s ambiance. Perhaps next time our rooftop bar and lounge overlooking all of Manhattan would suit you better.... More

Houston
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We upgraded one level to a room with a couch, desk and king size bed. The bathroom was huge with a beautiful sink, tub and shower. The outside club on top of the hotel is very crowded on the weekend. The location of the hotel was fabulous!

Was this review helpful? Yes 2
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review

Dear ckfox, Thank you for sharing your fantastic review! We love giving our guests the option to upgrade when we can and we’re glad you chose to do so. Feeling comfortable is important and we’re pleased you enjoyed our spacious suites. We’re also delighted you were fond of the area. Being able to walk to Time Square, Madison Square Park... More

Treviglio, Italia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The lobby is quite small, but very well decorated; my room room was huge, with all the features typical of a luxury hotel. Only one point was really disappointing: there is a proper shower, but you can take the shower into the bathtub: not a big issue, sure.But here there is also the curtain!

Was this review helpful? Yes
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review

Dear MaxTreviglio_Italia, Thank you for sharing your wonderful experience with the TripAdvisor community! It was a pleasure having you and we’re thrilled you enjoyed your visit. Next time, perhaps you’d like to lounge on our spacious rooftop. It’s larger than the lobby and it's a great place to relax, take in our skyline views or sip on a cocktail. On... More

Syracuse, New York
Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at the Gansevoort Park Ave as a part of our 25th wedding anniversary trip to the city. Things got off to a rocky start after the car service that I booked through the hotel was 45 minutes late picking us up at the airport. We were pretty salty. That all went away when, upon arrival,... More

Was this review helpful? Yes
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review

Dear Joe L, Firstly, happy anniversary! We apologize your experience didn’t start off on the right foot, but we’re glad it was immediately turned around upon arrival. We strive to recognize all special occasions and we’re pleased you loved your room upgrade. Often times it truly is the little details that can make a trip the most memorable. Our team... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is vibrant in both decoration and the atmosphere in its bars and restaurants. The suites are extremely spacious for Manhattan with an amazing step out balcony. Don't miss the roof pool top bar with a fantastic view day or night. If I wanted to be critical, it would be good for business guests if breakfast could start before... More

Was this review helpful? Yes 1
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review

Dear Kathryn L, Thank you for sharing your experience with the TripAdvisor community. We’re pleased you enjoyed your stay, from our décor to our lively rooftop bar. We appreciate your feedback regarding our breakfast, as it will help ensure all future visits are flawless. We understand the importance of being connected, especially for business guests, and we’re happy you were... More

Oxfordshire, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is by far my favourite hotel I have ever stayed in! The beds were out of this world I have never slept so deeply in my life! You barely notice any noise from traffic outside, the breakfast was incredible and the staff were extremely professional and friendly! My only criticism would be that it is rather expensive however you... More

Was this review helpful? Yes 1
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review

Dear Sophie_Elizabeth93, Thank you for the wonderful review! We’re delighted by your incredibly kind words and we’re honored to be your favorite hotel. We take comfort quite seriously and we’re glad you enjoyed our cozy beds. A good night’s rest is important no matter what type of trip you’re on! We appreciate your feedback regarding our prices. You may be... More

New York
Top Contributor
55 reviews 55 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Even though we live in Williamsburg, it's nice to enjoy a night at a Manhattan hotel. Gansevoort Park Avenue was ideally situated, giving us easy access up or down town. As it was Halloween night, we opted to avoid all of the festive activity outside. Instead, we ordered room service, enjoyed the extra large deep soaking tub and just relaxed... More

Was this review helpful? Yes 1
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review

Dear andrewrnyc, Thank you for the incredible review! Just because you’re a New Yorker doesn’t mean you can’t enjoy a NYC getaway. Sometimes it’s a nice change to stay in on a holiday such as Halloween and we’re glad you had a great evening. A night filled with room service, tub soaking and bed lounging sounds quite ideal! Although we... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I stayed at the hotel in March 2014 and they charged my card twice for the same services. I sent them at least 10 messages with copies of my bills but they did not reply and did not sent money back. Hotel has no idea about clients service and I would not recomend to stay their.

Was this review helpful? Yes 1
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review

Dear Ekaterina A, Thank you for your review. We sincerely apologize for any confusion or misunderstanding regarding your bill. Offering seamless service is our top priority and we regret you were overcharged. We appreciate you sharing your feedback, as it will help ensure all future experiences are flawless. Your concerns are important to us and we are more than happy... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel was recommended by a good friend of mine and im so happy she did. my husband and i have a 2 year old son and this was the first time we left for an extended weekend away, so as you can imagine expectations were high. we arrive at the hotel and are greeted by incredibly helpful bellman always... More

Was this review helpful? Yes 1
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review

Dear Petra H, We’re thrilled you trusted your friend’s recommendation because it was a pleasure having you! We all need a vacation every so often and we’re delighted your expectations were far surpassed. It’s great you had a chance to take in our expansive rooftop views of the Empire State Building and skyline. We’re also happy our concierge was able... More

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Additional Information about Gansevoort Park Avenue NYC

Address: 420 Park Avenue South, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Gansevoort Park Avenue NYC 4.5*
Number of rooms: 249
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Also Known As:
Gansevoort Park Avenue Hotel New York City

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