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Gansevoort Park Avenue NYC

4.5 of 5 420 Park Avenue South, New York City, NY 10016
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#68 of 453 Hotels in New York City
1,168 Reviews 4.5 of 5 stars
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Gansevoort Park Avenue NYC
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Gansevoort Park Avenue NYC
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1,168 reviews from our community

Traveler rating
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    256
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (258)
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English first
Tampa, Florida
1 review
4 of 5 stars Reviewed 6 days ago NEW

I spent four of the most wonderful and relaxing days at the Gansevoort Park Ave. The hotel itself is very chic, well appointed, and convenient to most of NYC's main attractions/points of interest for a tourist, like myself. Being that my recent trip to NYC was the very first time I'd ever visited the wonderful city as well as my... More

Was this review helpful? Yes 1
Allentown, Pennsylvania
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We have stayed here about 5 or six times and consider it our home away from home. Just got back from another visit, but this one was just so tranquil. The valet remembers us (very rare to even have the same staff from month to month let alone for over a year.), front desk and even the security at the... More

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1 review
5 of 5 stars Reviewed 1 week ago

Just returned from a break in New York staying at the Gansevoort Park Avenue. Beautiful hotel with amazing views from the pool. Restaurant competitively priced with mouthwatering food. The staff were excellent, nothing too much trouble, including standing in the middle of a busy road to hail a taxi ! Special thanks to Clancy on concierge who organised a couple... More

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Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review

Dear Mandy M, Thank you for the wonderful review. We’re thrilled you had an exceptional experience and loved our breathtaking views. We’re also glad you enjoyed our cuisine and high quality service. We will be sure to inform Clancy and the rest of our devoted team of your kind compliments. We hope to have you again soon! Sincerely, Gansevoort Park... More

Lancaster, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in the hotel for 5 night when we visited New York, we were really happy with our stay. after the long flight we got straight to the hotel and went straight up to the bar on the roof to chill out for a bit, drinks were good and nice to be able to sit in comfort looking at... More

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Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review

Dear joecrook85, Thank you for the great review. We’re glad your visit to New York was nothing short of amazing. Traveling can be tiring and we’re happy you were able to unwind on our rooftop. It was a pleasure having you and we look forward to your return. Sincerely, Gansevoort Park Avenue More

London, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We took our younger son for a week thinking we would get a small suite. wow, it was huge. he had his own bathroom, and massive living area. We had a lovely room and huge bathroom. the rooftop pool was a definite bonus in the summer heat.

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Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review

Dear elaine t, Thank you for the incredible review. We’re happy your family had a wonderful stay and enjoyed our spacious suites. We are also thrilled you had a chance to visit our rooftop pool, as it is an ideal place to cool off in the summer. Until next time! Sincerely, Gansevoort Park Avenue More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

The highlight of this hotel stay was the the rooftop (open air) swimming pool, comfortable in single-digit weather! The pool was heated to a comfy 80℉; like swimming in your bathtub! And to top it off, there was a view of the Empire State Building from the pool deck. Of course, the other usual amenities were all top-notch - great... More

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Toronto
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

My husband and I returned to the Gansvoort Park for a weekend getaway. This was our 4th time staying at the hotel and unfortunately our last as the level of service or lack of really put a bad taste in our mouths. As a return guest to the hotel we had been told that we would receive a complimentary upgrade.... More

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Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review

Dear crackeroo, Thank you for the thorough review. We deeply regret your most recent experience was not up to par. You are a valuable guest and we are deeply disappointed that your visit has deterred you from us. Offering seamless service is one of our main priorities and you should have been treated with the utmost respect. We apologize you... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Traveled on a business/pleasure combo trip. The hotel is in a depressing and dreadful location. The bar and club are uber cool and it's apparent that the hotel was created for that reason only. The rest of the hotel is a sad afterthought and the service even worse. Rooms are poorly furnished and decorated like a page out of a... More

Was this review helpful? Yes 1
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review

Dear S B, Thank you for the detailed review. We’re glad you enjoyed our rooftop, but we sincerely apologize the rest of your trip was unsatisfying. Offering the highest quality of service means a lot to us and we’re disappointed you experienced otherwise. We are grateful for your feedback, as it will help ensure all future visits are excellent. We’d... More

Reading, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed for 3 nights in August hoping to relax by the pool and chill out after staying in a different hotel uptown for 4 nights and doing the tourist bit. The downstairs area of the hotel is very nice and the reception and lobby staff were always polite and very professional but unfortunately as you progressed upwards in the... More

Was this review helpful? Yes 2
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review

Dear Charog1983, Thank you for the thorough review. We’re disappointed your expectations were not met and we apologize for any miscommunication. Offering impeccable service is important to us and you should have been treated with respect by all departments. We will share your experience with the rest of our team to ensure all future visits are seamless. Additionally, we regret... More

London, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in Gansevoort Hotel for a week while in NYC. Everything was really nice, staff very helpful and smiling all the time, rooms super clean – just what we needed for our stay. Location is superb! I love walking so could go anywhere I needed from here. Really enjoyed Rooftop Pool for relaxation. The only annoying thing was that... More

Was this review helpful? Yes
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review

Dear A G, Thank you for the excellent review. We’re pleased you enjoyed your weeklong stay in the Flatiron District. It’s a wonderful area and we’re glad you found it to be convenient. We’re also happy you were able to spend time on our rooftop, and we understand your frustrations with unoccupied sun beds. We have a no reserve policy... More

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Additional Information about Gansevoort Park Avenue NYC

Address: 420 Park Avenue South, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Gansevoort Park Avenue NYC 4.5*
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Also Known As:
Gansevoort Park Avenue Hotel New York City

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