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Gansevoort Park Avenue NYC

Certificate of Excellence
420 Park Avenue South, New York City, NY 10016
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Gansevoort Park Avenue NYC
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1,445 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW

I am a NYer who recently relocated for work yet find myself back in NYC very often for work. I am in hotels very often and the Hotel Gansevoort is now a new favorite! Spacious rooms, attentive and friendly staff and the Juice Press in the lobby is a wonderful bonus! Highly recommend this property in one of the best... More 

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Milton Keynes, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

I am so happy I chose this Hotel its a gem , from checking in to checking out your greeted by friendly professional staff especially Max on checking out was very accommodating and what can I say about the concierge Clancy O'Conner he was extremly helpfull from day one and gave us the best places in town to go for... More 

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Atlanta, United States
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Love this hotel! My room rocks ! I have a tub and do not have to close door to use restroom! The view and the stuff are tops! Room service breakfast is worth it! To bad I have to work all day and not spend time on the roof top bar!

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Atlanta, Georgia, United States
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The front desk and overall service were great, room size and amenities were great and the rooftop bar/pool were great! The location, being right on Park Ave has plenty of subway stops in walking distance so getting around town is super easy and at the end of the day you have that beautiful rooftop and view! It was too chilly... More 

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Dallas, Texas
Level Contributor
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

I am disgusted. I've never had a worse experience at a hotel IN MY LIFE. We were guests at the hotel and still had the worst customer service imaginable. First, my friend who had just left work wearing a polo and shorts came to the hotel to join us on the rooftop for a cocktail. The bouncer denied him because... More 

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Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel has a great view, nice rooms, it was big compared to other NYC hotels. The lobby is very cool, and the location perfect. I had a great experience at the gansevoort, Rihanna was staying there!!!!!

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Gansevoort_HG, Community Manager at Gansevoort Park Avenue NYC, responded to this review

Dear Diana V, Thank you for the fantastic review. It was truly a pleasure having you and we're delighted you appreciated our spacious suites. We can't wait for you to return and we only hope to continually surpass your expectations. Sincerely, Gansevoort Park More 

galway ireland
1 review
2 of 5 stars Reviewed 4 days ago NEW

Lovely hotel, decor and near everything. Besides the door man the rest of the staff where not nice. Wouldn't stay there again. Got charged over 100 dollars for one phone call to my bank because hotel said something wrong with my card but bank said it was fine.

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Gansevoort_HG, Community Manager at Gansevoort Park Avenue NYC, responded to this review

Dear Mrggriffin, We are deeply disappointed that you did not enjoy your stay and want to send our sincerest apologies. Our team strives to uphold impeccable service to ensure guests feel welcomed and appreciated each visit. We apologize again for the miscommunication regarding your credit card as we know that any inconvenience is not a good one. We would love... More 

Manchester UK
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I took my (adult) kids for a long weekend at the Gansevoort to celebrate my 60th birthday. It was about my 8th stay and I had received an email back in November '14 about their cyber monday offer. I rarely book and pay for rooms ahead of time but the 33% discount off the normal rate tempted me to reserve... More 

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Gansevoort_HG, Community Manager at Gansevoort Park Avenue NYC, responded to this review

Dear CathC, Thank you for sharing your amazing experience with the TripAdvisor community. We would also like to wish you a very happy 60th birthday again. We are honored that you chose to celebrate such a special occasion with us. It's always a pleasure having you and it warms our heart that you have stayed with us eight times! We... More 

San Francisco, California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Everything about our stay was terrific! We have stayed here 4 or five times. From check in to a nice size room for NYC to a great pool and loung on the roof, everything is terrific! The location has lots of good restaurants and fast casual places to eat and makes it easy to go uptown, downtown or crosstown. Special... More 

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Gansevoort_HG, Community Manager at Gansevoort Park Avenue NYC, responded to this review

Dear marcusmarcos, Thank you for the wonderful review! We are so pleased to know that you had an outstanding stay from check-in to check-out. We agree, the NoMad District is an ideal location for tasty restaurants and makes getting around Manhattan very accessible. We will be sure to let our concierge and front desk team know of your kind remarks.... More 

London, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel that was funny at its opening. Now... It feels like a little overhyped. I think they need to give it a major uplift to make it really cool again. The pool might look nice by the pictures, but might be too small for actual swimming session, for some. Service... Can be improved... But the screws up are the... More 

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Gansevoort_HG, Community Manager at Gansevoort Park Avenue NYC, responded to this review

Dear Viktoras_jam, Thank you for sharing your story. It's great that we were able to accommodate your stay as a walk-in! We're glad you enjoyed our spacious rooms. We appreciate your feedback regarding service as we continually strive to improve upon the guest experience. We would love the oppportunity to take care of you again for a flawless stay. If... More 

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