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Gansevoort Park Avenue NYC

Certificate of Excellence
420 Park Avenue South, New York City, NY 10016
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Gansevoort Park Avenue NYC
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Gansevoort Park Avenue NYC
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1,495 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (343)
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Amsterdam, The Netherlands
Level Contributor
94 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed 3 nights. Reception and room look tired and both are dark, windows from outside dirty. Decent sized room for NYC standard Service at front desk is just ok. Doormen though are friendly and more service minded. It's just ok all I can say....

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

The Gansevoort is located in a quiet part of lower mid-town and perfect for seeing all the sights of Manhattan. The rooms are a good size and the rooftop bar have great views. The club area was super busy on a Saturday night, so much so we only stayed for about 5 mins. Looked a lot of fun! Overall this... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

We had a wonderful stay here and were especially delighted by the welcoming, attentive staff. The room was well-proportioned, airy, and full of thoughtful touches which made our stay even more comfortable. The feeling of easy convenience is extended to all other areas of the hotel, such as the rooftop pool and bar, which are suffused with an effortless cool.... More 

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London
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I guess the question I would ask is 'why not five stars ?'. It would be a fair question as, like most who have stayed here, I have enjoyed my time at the hotel and in this wonderful city enormously. The staff were great, in particular the gentleman on the front desk at check in and the waitress in the... More 

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Gansevoort_HG, Community Manager at Gansevoort Park Avenue NYC, responded to this review

Dear LonNW3, Thank you for taking the time to share your review with our team and the TripAdvisor community. We apologize that you feel our rooms were too dark for your liking. We are always happy to provide additional lighting upon request to meet your needs. We do appreciate the kind words you have said about our team and how... More 

Liverpool, United Kingdom
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Let me say that the reception staff were the BEST we have ever had anywhere in the world. They were perfect. The cab was met and from then on our luggage was out of our hands until it was brought (very quickly) to the room. The friendliness and efficiency were a pleasure - not that sullen bashing away at the... More 

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Gansevoort_HG, Community Manager at Gansevoort Park Avenue NYC, responded to this review

Dear Ian P, Thank you for the wonderful review! We’re delighted by your incredibly kind words and we’re honored that you found our reception team to be the best you have ever encountered. We’re also pleased that you loved your room. Our spacious accommodations allow our guests to sprawl out and get comfortable while escaping the bustling NYC streets. We... More 

3 of 5 stars Reviewed 6 days ago NEW

This hotel is in the quite part of 5th Ave which we enjoyed. Closer to Murray Hill & easy walking distance to Union Square shops. I was travelling with my sister so booked a superior double room which had 2 double beds. The room was well appointed however the room was looking out onto the back of apartment blocks fire... More 

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Gansevoort_HG, Community Manager at Gansevoort Park Avenue NYC, responded to this review

Dear Amanda G, Thank you for taking the time to share your story. We apologize you felt your room was underwhelming. We have accommodations in all shapes and sizes that we are confident can fit your preferences. Most of our suites include terraces and living rooms with floor-to-ceiling windows to bring in extra light. Next time our reservations team will... More 

Auckland
1 review
5 of 5 stars Reviewed 6 days ago NEW

As a family of 6 we spent a week in NYC at the Park Ave Gansevoort with interconnecting rooms. Fantastic place to be based! Beds were incredible and all service excellent. Will always stay here in future. Location was brilliant, with subway one block away and walking distance to many attractions. Only thing we'd change is we wouldn't go for... More 

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Gansevoort_HG, Community Manager at Gansevoort Park Avenue NYC, responded to this review

Dear Kiwi_Travellers006, Thank you for your fantastic review! We appreciate you mentioning the comfort of our beds and the hospitality of our team. We’re delighted that you were quite fond of the area. Being able to walk to Time Square, Madison Square Park and the Empire State Building makes exploring the Big Apple exciting. We do apologize that you did... More 

Toronto, Ontario
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just returned from a 5 day vacation in New York City. Stayed at our favorite hotel, Gansevoort Park Avenue, in a Loft Suite, which exceeded all expectations. The suite was huge, with tasteful modern decor, and lots of closet space. Our suite was kept spotless by the hard working housekeeping staff. The rooftop swimming pool was a great retreat on... More 

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Gansevoort_HG, Community Manager at Gansevoort Park Avenue NYC, responded to this review

Dear Heather K, Thank you for your outstanding review! We could not be happier to know your vacation was pure perfection from start to finish. We’re delighted you loved your Loft Suite and it exceeded your expectations. We appreciate you mentioning the immaculate cleaning by our housekeeping team. We know they work hard every day to make sure each room... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Hotel was very good, clean and friendly staff. Only stayed for the one night, but the room was to a great standard. Only slight problem was the delayed check in (only got to check in at 3.30) which was not ideal given we arrived in NYC at 11. Albeit a very nice hotel, and would recommend.

Was this review helpful? Yes
Gansevoort_HG, Community Manager at Gansevoort Park Avenue NYC, responded to this review

Dear James C, Thank you for sharing your review with the TripAdvisor community. We are thrilled to hear that the property was clean and our team was friendly. However, we do apologize that you had to wait for check-in. Check-in is at 3:00PM unless requested in advance for early check-in and that is based upon availability. We are pleased to... More 

1 review
5 of 5 stars Reviewed 1 week ago

We had an absolutely wonderful, personal rooftop party here and stayed overnight at the hotel as well. The service was fantastic and we couldn't have been happier with our experience. The party was a brilliant success and everyone had a really great time. Thank you so much to the hardworking, diligent and excellent team who made our special occasion one... More 

Was this review helpful? Yes
Gansevoort_HG, Community Manager at Gansevoort Park Avenue NYC, responded to this review

Dear Catherine G, Thank you for your spectacular review! Our entire team is thrilled you were able to have a party and enjoy our rooftop at the same time. We will notify our rooftop team members and relay your kind messages of their diligence and attentiveness to you and your party. We're so glad to know that you appreciated our... More 

Hotel Review Summarization

What travelers say

  • Rooftop pool(13)
  • Empire state building(8)
  • Great location(4)
  • Roof top bar(4)
  • Very nice(4)
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Presidential Suite (66)
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The Hotel (33)

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