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Fairfield Inn & Suites by Marriott New York Manhattan / Times Square

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330 W. 40th Street, Between 8th Ave. & 9th Ave., New York City, NY 10018
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Fairfield Inn & Suites by Marriott New York Manhattan \/ Times Square
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1,431 Reviews from our TripAdvisor Community

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Belfast, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Great location near Times Square. Right beside Port Authority subway and bus station. Rooms clean, comfortable and modern. Comprehensive breakfast was inclusive and, having four adult children with us, this was quite a saving (disposable plates and cutlery a necessary evil!)

Helpful?
Thank Keith S
Level Contributor
10 reviews
4 of 5 stars Reviewed yesterday NEW

We were a family of five adults we took two rooms on the 18th level, the hotel is in a great location just facing Port Authority bus terminal, very convenient and a walking distance from the Times Square with all its attractions. Most of the staff were friendly, the rooms were very clean but non that big, definitely on my... More 

Helpful?
Thank Hatem E
Malibu, California
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The best part of this hotel is its reasonable price given it's central mid-town location. The worst part of this hotel is that given it's location and price, it attracts a clientele that appears to be younger, noisy, smokers, and engender an attitude of indifference among staff at the front desk and beyond. The physical hotel and room were fine,... More 

Helpful?
Thank Jon_the_Traveller_to
Krissy B, Manager at Fairfield Inn & Suites by Marriott New York Manhattan / Times Square, responded to this review

Jon_the_Traveller_to I wanted to respond to your review and apologize for the inconvenience you felt you had during your stay. We are centrally located so our guest are from all over and all ranges. The breakfast is a complimentary hot breakfast and due to our volume of guest we service the disposable cutlery and plate ware is the only option... More 

New Delhi, India
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I visited here in Dec 2015 & I am writing this review on Feb 9th , is kind of testimony how great experience I had here, great location, clean & tidy rooms,good breakfast Above all the staff- Very friendly yet professional, GOOD Job!! Special mention for Kim @ the front desk, she was very courteous & understanding, I reached way... More 

Helpful?
Thank Rahulsingh0804
Newbury NH
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Convenient location near Times Square and across the street from the bus terminal. Extra charge for a city view was worth it. Waits for elevators would be my only negative point. Go early for breakfast to avoid lines.

Helpful?
Thank BillNewburyNH
Krissy B, Manager at Fairfield Inn & Suites by Marriott New York Manhattan / Times Square, responded to this review

BillNewburyNH- Thank you so much for your review and we are so delighted you had a great time while staying with us. I would like to invite you back in 2016 as after April we will have all newly refreshed rooms through out.. AGM Krissy Belayyadi More 

Greater London, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel was amazing!! The service was just spectacular. Honestly the people that here and the service they provide made me want to stay in the hotel rather than walk around the city! ONE person in particular made my trip EXCEPTIONAL was "ERIK RUIZ" he was so well mannered and so hard working he made my friends and I feel... More 

Helpful?
Thank bennyTravel97
Syracuse, New York
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Rooms are not bad but are showing lots of wear for a newer property. Lots of street noise and taking advantage of the breakfast is difficult due to the setup. Very crowded. Limited restaurant choices in the area and a good amount of panhandlers on the street near the hotel.

Helpful?
Thank CNY38a
Krissy B, Manager at Fairfield Inn & Suites by Marriott New York Manhattan / Times Square, responded to this review

CNY38a- I wanted to respond to your review and let you know we are beginning renovations Feb22 to refresh/renew our rooms so I would like to invite you back on your next trip to NYC to see our new look. We are located right of Times Square where the fun begins so are area is very busy but only steps... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel was amazing !! The service was just spectacular. Honestly the people that work here and the service they provide made me want to stay in the hotel rather than walk around the city! ONE person in particular made my trip exceptional. "ERIK RUIZ" he was so well mannered and so hard working he made my friends and I... More 

Helpful?
Thank Young-tour
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for four days and had two double rooms booked. The rooms were spacious and had kitchen. Breakfast was included and very good. The hotel was very conveniently located for walking to most attractions including Time Square yet in a quiet area for good sleep. The doorman was very helpful. checking in was not a very... More 

Helpful?
Thank Heemakshi S
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

I stayed in Fairfield inn & Suites New york Midtown last December, and, unfortunatelly I decided to pay for my whole stay in cash. What I did not know was that they had already charged me partially - and that's the amount I'm still trying to receive back from the hotel. Once I detected the mistake, I've contacted Marriott International... More 

Helpful?
1 Thank Elaine N
Krissy B, Manager at Fairfield Inn & Suites by Marriott New York Manhattan / Times Square, responded to this review

Elaine N - I wanted to reach out to you in reference to your review of our location, you are correct it usually takes when using an international cards 21 days for the hold to be released. I would like to say that we at check out release all funds and it is up to your financial institution to release... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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