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Fairfield Inn & Suites by Marriott New York Manhattan / Times Square

3.0 of 5 330 W. 40th Street, Between 8th Ave. & 9th Ave., New York City, NY 10018
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Fairfield Inn & Suites by Marriott New York Manhattan / Times Square
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Fairfield Inn & Suites by Marriott New York Manhattan / Times Square
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932 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed 2 days ago NEW

I left my mobile phone on the window sill while checking out, got to the next block and realised, went back 15 minutes later and the phone had disappeared - the cleaner had been in and my phone was no where to be seen. I had to leave to get my bus to the airport and alerted reception staff to... More

Was this review helpful? Yes 1
Rubin S, Manager at Fairfield Inn & Suites by Marriott New York Manhattan / Times Square, responded to this review

Thank you for review of our hotel. If it's possible if you may contact me at the hotel to further assist you with this matter. Thank you once again for assistance. Hope to hear from you soon. More

Greensboro NC
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 days ago NEW

Due to an early Monday doctor's appointment at HSS, I flew into JFK early Sunday morning. The road to hell is paved with good intentions, and I planned the trip with a wheelbarrow full of them. Instead of a quick trip in on the subway, followed by bag drop at the hotel and sightseeing, I arrived at the Fairfield Inn... More

Was this review helpful? Yes
Miami, Florida
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel has a great location. The staff are amazing an very helpful an i must say have a lot of patience an will go out of their way to make you happy. The room size an the lack of air/con is the only negative factors i found. There is a great nightclub on the roof, the sky room which... More

Was this review helpful? Yes 1
fairfieldinn330, General Manager at Fairfield Inn & Suites by Marriott New York Manhattan / Times Square, responded to this review

Our sincerest thanks for your comments. More

Burlington, Canada
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was here in winter during the course of a cold snap. The hotel facilities were perfectly acceptable although a bit squishy as others have noted. I have found that the price can vary significantly depending on what is going on in town. For those of you travelling from out of country, the hotel does a check on your credit... More

Was this review helpful? Yes
Rubin S, Manager at Fairfield Inn & Suites by Marriott New York Manhattan / Times Square, responded to this review

Thank you for your review of our hotel. It is with great pleasure to have read and able to share your comments with our staff. We hope that on your next trip to NY, you will come and visit us again. Thank you again and we hope you have a great upcoming year. More

Lu, Italy
Contributor
11 reviews 11 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everything was nice about this hotel!! If I'm to say anything negative it would be the room size! For such a massive hotel, room was quite small....but all other things made up for room size...I would recommend this hotel any day.

Was this review helpful? Yes
Rubin S, Manager at Fairfield Inn & Suites by Marriott New York Manhattan / Times Square, responded to this review

Thank you for your review of our hotel. It is with great pleasure to have read and able to share your comments with our staff. We hope that on your next trip to NY, you will come and visit us again. Thank you again and we hope you have a great upcoming year. More

Texas
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

VERY expensive for a Fairfield Inn!! But location would drive that. The room was SO TINY that I could hardly turnaround in it. And the bathroom! Super tiny. It was not even functional, no where to put your toothbrush even! Elevator wait was excruciating. But the location was pretty good for the money spent. I felt safe on the walk... More

Was this review helpful? Yes 1
Rubin S, Manager at Fairfield Inn & Suites by Marriott New York Manhattan / Times Square, responded to this review

Thank you for your review of our hotel. First and foremost, please accept my apologies regarding the issues you had in our property. Please know that we take these items seriously and we will do everything possible to ensure they are corrected. Thank you once again for bringing these items to light. We hope that on your next visit to... More

Washington DC
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is located in a somewhat depressing side street with quite a few shady characters sitting around on upside down boxes. The lobby is not an inviting area to hang out at - loud music and neon lights. Front desk design is about as inviting as an auto-mechanic shop front desk The room - # 1506 - smells very... More

Was this review helpful? Yes 2
Rubin S, Manager at Fairfield Inn & Suites by Marriott New York Manhattan / Times Square, responded to this review

Thank you for your review of our hotel. First and foremost, please accept my apologies regarding the issues you had in our property. Please know that we take these items seriously and we will do everything possible to ensure they are corrected. Thank you once again for bringing these items to light. We hope that on your next visit to... More

Wicklow, Ireland
Contributor
19 reviews 19 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 17, 2014

Hotel in a great central location just around the corner from Times Square. Great staff, clean and comfortable rooms. Adequate breakfast. Very quiet given that the property is in the middle of New York. Perfect tourist base to see all the City has to offer. Near great restaurants. Highly recommended.

Was this review helpful? Yes 1
Rubin S, Manager at Fairfield Inn & Suites by Marriott New York Manhattan / Times Square, responded to this review

Thank you for your review of our hotel. It is with great pleasure to have read and able to share your comments with our staff. We hope that on your next trip to NY, you will come and visit us again. Thank you again and we hope you have a great upcoming year. More

Bradford, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 12, 2014

First time in NYC, wanted a central hotel, this was perfect. I requested a room with a view of Empire state building as I had seen ppl do this in other reviews I also mentioned it was my partners birthday whilst we were there. When we arrived, staff were friendly and very helpful. Our room was clean, tidy, beds really... More

Was this review helpful? Yes 2
Rubin S, Manager at Fairfield Inn & Suites by Marriott New York Manhattan / Times Square, responded to this review

Thank you for your review of our hotel. It is with great pleasure to have read and able to share your comments with our staff. We hope that on your next trip to NY, you will come and visit us again. Thank you again and we hope you have a great upcoming year. More

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Additional Information about Fairfield Inn & Suites by Marriott New York Manhattan / Times Square

Address: 330 W. 40th Street, Between 8th Ave. & 9th Ave., New York City, NY 10018
Location: United States > New York > New York City > Garment District , Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Fairfield Inn & Suites by Marriott New York Manhattan / Times Square 3*
Number of rooms: 244
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Also Known As:
Fairfield Inn & Suites By Marriott New York Manhattan / Times Square Hotel
Fairfield Inn And Suites By Marriott New York Manhattan / Times Square
Fairfield Inn New York City

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