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Hilton Club New York

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1335 Avenue of the Americas, 37th and 38th Floors of the Hilton New York, New York City, NY 10019
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Hilton Club New York
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Hilton Club New York
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283 reviews from our community

Traveler rating
    158
    88
    21
    10
    6
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Largo, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We love the location of this hotel. Shopping, shows, restaurants are all conveniently located. They have a courteous and efficient staff. The business center and fitness center are well stocked and well kept. We will stay there again.

Review collected in partnership with Hilton Grand Vacations

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West Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

It would be difficult to consider staying anywhere else in NYC. It has the location, great accommodations, plus easy access to theaters, restaurants, Central Park, shopping, museums, art galleries (MOMA just around the corner), bus/subway/taxi connections, and Lincoln Center.

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 1
Boston, MA
Top Contributor
53 reviews 53 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

I’ve stayed at the Hilton Club a few times, and it’s always lovely. The staff are friendly, the bed is comfortable, the shower has fantastic water pressure and everything is spotlessly clean. Yes, the room is a bit small, but it’s NYC. If I get more than a couple of feet surrounding the bed and a chair or two to... More 

Was this review helpful? Yes 1
Midlothian, Virginia
Top Contributor
99 reviews 99 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As a HGV member, I had tried numerous times to stay at the NYC Club property with my family. I was never successful due to the limited number of rooms so I was delighted, when booking a business trip, to find that I was able to get a single room during a recent stay. The Club area is under construction... More 

Was this review helpful? Yes 2
hiltongrandvacations, General Manager at Hilton Club New York, responded to this review

Thank you for taking the time to share your comments with us. We are so glad that you enjoyed your stay with us. We take great pride in the service we provide, our staff and location. We look forward to seeing you on your next trip to our exciting city. Laurie Del Sole General Manager More 

Palm Beach County, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This was my second stay here with the lure of the price with the requirement to attend the HGV sales presentation. The first time was pleasant and interesting presentation. This time it was too hard sell, pressured and the salespeople were clearly ticked off with no sale. The hotel is lovely, staff is great and I would stay in the... More 

Review collected in partnership with Hilton Grand Vacations

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Boston, Massachusetts
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Great location in the heart of New York City; small rooms, no kitchen facilities, no coffee maker, not for families! Located on the top floors of the very busy Hilton Mid-town; crazy New York lobby and be prepared to wait for elevators.

Review collected in partnership with Hilton Grand Vacations

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fort worth, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel is under renovations, Rooms are nice and will be improved once renovations are complete. Great location close to Time Square, Radio City Music Hall and other main attractions. Hotel traffic was busy due to some kind of gathering for young adults and need to have patience in waiting for elevators. Overall great hotel and should be better soon.

Review collected in partnership with Hilton Grand Vacations

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Tel Aviv, Israel
1 review
5 of 5 stars Reviewed 3 weeks ago

Good food, good service. location excellent. I highly recommend anyone to stay at the Hilton. Great gym and enough restaurants and bars to choose from. Excellent business center. Clean, even though the hotel was being refurbished. The hotel was very fair and made this clear before we confirmed our booking. Worth staying at the Hilton

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes
hiltongrandvacations, General Manager at Hilton Club New York, responded to this review

Thank you for taking the time to share your feedback with us. It is our goal to provide outstanding service to all our guests so that great memories are created. We appreciate your comments about our locations and all the great local options for dining, shopping etc. We take great pride in the benefits of our Hotel and its location.... More 

Framingham, Massachusetts
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

renovations going on so you really can't give it a fair review. The biggest negative is the long wait for the elevators . Location is perfect and the Staff is very welcoming and helpful. The room was very clean but could be updated a bit. I would stay here again

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes
hiltongrandvacations, General Manager at Hilton Club New York, responded to this review

Thank you so much for taking the time to share your comments with us. Please accept our sincere apologies for the issues encountered with elevator delays. We appreciate your comments about our staff and the cleanliness of our rooms. We look forward to seeing you again in the very near future. Laurie Del Sole General Manager More 

Kuwait City, Kuwait
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

If you stay at the Hilton Midtown you will be fine. But if you stay at the Hilton Club New York which are basically floors 37/38, you will be singled-out, and treated with disrespect, you will be yelled at and you will be encouraged to never stay at any other Hilton for that matter.

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 1
hiltongrandvacations, General Manager at Hilton Club New York, responded to this review

We would like to thank you for sharing your important feedback with us. We deeply apologize for having left this negative impression on you and your family. We sincerely hope that we can serve you better in the future, should you consider staying at our property again. Laurie Del Sole General Manager More 

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