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Hilton Club New York

4.0 of 5 1335 Avenue of the Americas, 37th and 38th Floors of the Hilton New York, New York City, NY 10019
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Certificate of Excellence 2014
Hilton Club New York
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Hilton Club New York
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264 reviews from our community

Traveler rating
    151
    77
    21
    10
    5
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81
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25
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Burlingame, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Property looking very worn. Poor food selection at breakfast and Happy Hour in the members' lounge. This year, there is a new Nespresso machine in the lounge ( last year when we were there, the coffee machine did not even work) but it does not make Capuccinos! We stay in Hilton Hotels around the world and this is the worst... More 

Was this review helpful? Yes 1
hiltongrandvacations, General Manager at Hilton Club New York, responded to this review

We thank you for taking the time to provide us with your comments. We would like to apologize for not meeting your expectations, which is always our goal. We regret the fact that you found our food selection not to the standards you have come to expect, and that the room seemed very worn. We will address with our Housekeeping... More 

Dallas, Texas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our first time to stay in NYC, the location was fabulous and the hotel was elegant, modern and comfortable. Everything worked smoothly and it was a great experience! We would definitely stay at this hotel again!

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have been memebers since the Hilton Club opened. As we live in NJ the hotle adn NYC are just a short train ride away. The location is great, the rooms are beautiful and extremely clean! The staff in awesome, always welcoming and very helpful. The complimentary breakfast and horsdourves in the early evening are something to look forward to... More 

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Brightwaters, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As members of the Hilton Club we visit here frequently and always have a great experience. The accommodations are impeccably clean, quiet and well-kept and updated. The Club Manager, Carlos Martino and his staff are so friendly and helpful. They cannot do enough to help make your stay a most pleasant away from home experience.

Was this review helpful? Yes 1
Richmond, Virginia
1 review
5 of 5 stars Reviewed November 19, 2014

I only stay at the New York Hilton at 53rd and 6th. The rooms are fresh, clean and modern. The front desk staff are kind, considerate and helpful. I prefer to stay at this location over any other in the world and I travel a great deal.

Was this review helpful? Yes
Thousand Oaks, California
1 review
5 of 5 stars Reviewed November 12, 2014

Everything about my stay at the Hilton was perfect. Check-in was quick and easy, the room was clean and comfortable, the continental breakfast each day was so convenient and not just a bunch of sweet rolls...healthy choices were provided, and I love the location of this hotel. I like to walk in Central Park and go to the theater at... More 

Was this review helpful? Yes
hiltongrandvacations, General Manager at Hilton Club New York, responded to this review

We are very pleased that you described your visit as perfect! We certainly are very proud of our staff and our service level. Our location is terrific to enjoy the wonders of this exciting city. We look forward to seeing you again in the near future. Laurie Del Sole General Manager More 

Annapolis, Maryland
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 12, 2014

wonderful lounge, breakfast, evening cocktails, great people, great accomodations, great location. Only superlatives apply. And it is part of the Hilton hotel system. You definately cannot go wrong here.

Was this review helpful? Yes 1
Syracuse, New York
Top Contributor
158 reviews 158 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed October 28, 2014

This Hilton Vacation Club is located on the 37 and 38 floors of the Hilton on 6th Ave near 53rd, a prime Manhattan location. The location alone made it worth the stay, but there are several things that could be improved upon. First, the check in. There is a Grand Vacation Club kiosk on the main lobby floor, but that's... More 

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Seattle, Washington
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed October 25, 2014

I booked a deluxe room six months prior to visiting NYC for my daughters 16th birthday. There is nothing I abhor more than showing up to a reserved room and having problems. So call me overzealous, I called a week ahead to confirm my reservation and I called the day before to let them know I was coming in late.... More 

Was this review helpful? Yes 4
hiltongrandvacations, General Manager at Hilton Club New York, responded to this review

Thank you for sharing your feedback with us. We deeply apologize for the frustration caused to you and your family. The satisfaction of our guests is the focal point of what we do. It appears , in this case we missed the mark. I see that you stayed at the Hilton New York Midtown, and I will see that they... More 

Carrollton, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2014

Spend 5 nights here, in a one bed room suite. Bath room included a large bathtub and a separate shower. Very clean hotel. Very helpful staff. Walk to nearby Times Square, Broadway Plays, and Central Park. Great location, and a great hotel.

Was this review helpful? Yes 1
hiltongrandvacations, General Manager at Hilton Club New York, responded to this review

Thank you so much for taking the time to write to us with your comments. We are very pleased that you found our property to be up to your satisfaction. We agree we have a great Hotel in a great location. We hope to see you again in the near future. Laurie Del Sole General Manager More 

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Additional Information about Hilton Club New York

Address: 1335 Avenue of the Americas, 37th and 38th Floors of the Hilton New York, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hilton Club New York 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hilton Club New York Hotel New York City
Hilton New York City
Hotel Style:
#29 Spa Hotel in New York City
#79 Family Hotel in New York City
#96 Luxury Hotel in New York City
#143 Romantic Hotel in New York City

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