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Hilton Club New York

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1335 Avenue of the Americas, 36th, 37th and 38th Floors of the Hilton New York, New York City, NY 10019
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Hilton Club New York
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331 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cincinnati, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We own a time share at the Hilton Club NYC. Our recent stay there was great. One issue that needs to be fixed is to install a small regrigerator in the rooms. We had a two bedroom unit with a living room between. Owners longe ws recently expanded and completely remodeled, and looks great and functions well.

Review collected in partnership with Hilton Grand Vacations

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Fredericksburg, Virginia, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Location of hotel is excellent. Good luck if you stay on a higher floor (we were on the 37th floor); you'll typically have a long wait for an elevator. The shower drain in our bathroom was clogged and our safe was broken so we could not secure our valuables. Aside from that, we had a pleasant stay.

Review collected in partnership with Hilton Grand Vacations

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New York NY, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Best location, best services, great accommodations with outstanding views, outstanding and attentive staff. Great gym, newly renovated lounge. We're Hilton Club owners because we're always satisfied with our stays in NY.

Review collected in partnership with Hilton Grand Vacations

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hiltongrandvacations, General Manager at Hilton Club New York, responded to this review

Thank you for taking the time to share your great comments. We are glad to hear your feedback about our new lounge, accommodations and location . Thank you also for recognizing our staff . We look forward to seeing again in the near future. Laurie Del Sole General Manager More 

Cliffside Park, United States
1 review
4 of 5 stars Reviewed 1 week ago

Overall the hotel is a great hotel with a great staff. I did not like that we had to sit through another presentation when we had already done that for the $1800 spent on the VIP 7 day vacation. Because of availability we were only allowed to use 3 of the 7 and ended up in NY which is right... More 

Review collected in partnership with Hilton Grand Vacations

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Boston, MA
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 stars Reviewed 1 week ago

The rooms are very nice, and clean, and new. That's the only positive thing I can say. The club floors have inadequate elevator coverage. Each morning I waiting 15-20 minutes for an elevator down - literally that long! In the evening it was 5-10 minutes to get up. This morning checking out, when I finally got to the lobby and... More 

Was this review helpful? Yes 2
hiltongrandvacations, General Manager at Hilton Club New York, responded to this review

Thank you for taking the time to share your feedback. We appreciate your opinion and welcome your concerns. Please accept our sincere apologies for the elevator issues encountered . The mechanical issues have been corrected. We are deeply concerned about the seemingly lack of response after your request to speak to a manager. Please know that we operate separately from... More 

Celebration, Florida
Level Contributor
129 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed on the 36th floor. Our flight arrived LGA in the morning. We booked two rooms and one was ready. The lounge was great and came in very handy. We basically got breakfast and enjoyed lite snacks for dinner. Maybe got money worth alone in banana and water. We were there for 7 nights. I walked/ ran over 100... More 

Was this review helpful? Yes 2
New York City, New York
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you want to be at the core of what's happening with wonderful restful accommodations and access, the Hilton Grand Vacations is a perfect resort stop in the Big City. We spent two wonderful nights while finding theater, restaurants, other entertainment all within walking distance.

Review collected in partnership with Hilton Grand Vacations

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was our second visit to The Hilton Club NY. We spent 6 days at The Hilton Club and got a chance to explore places and attractions around it. The location of the hotel is Extremely convenient; within reach to these places -subway stations, Rockefeller Centre, Central Park, MOMA, Radio City and Morton William supermarket … The weather was so... More 

Review collected in partnership with Hilton Grand Vacations

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hiltongrandvacations, General Manager at Hilton Club New York, responded to this review

We would like to thank you for sharing such great feedback. We are glad you came back to stay with us again. We are very happy that you were able to take advantage of our great location and the near by points of interest. We look forward to your next visit . Laurie Del Sole General Manager More 

Hockessin, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent levels of service. Staff was friendly, respective and accommodating. Room was clean and fresh. Floors and hallways were quiet and peaceful in the evening and during the night. Breakfast in the club is high quality with ample selections of fruit, pastries, dairy, higher end cereals and beverages.

Review collected in partnership with Hilton Grand Vacations

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1 review
5 of 5 stars Reviewed 3 weeks ago

Best location in Midtown. Walking distance to all main tourist sites. Central Park, Radio City Music Hall, Times Square, Rockefeller Center etc. Hotel is clean and modern. I will always stay at the Hilton Midtown when visiting NYC. They have onsite café. Onsite bar. If you ever want to view the Thanksgiving Day parade, this hotel is directly on the... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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