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Smyth - a Thompson Hotel

5.0 of 5 85 West Broadway, New York City, NY 10007
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Smyth - a Thompson Hotel
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Smyth - a Thompson Hotel
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30 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Fort Myers, Florida
1 review
5 of 5 stars Reviewed yesterday NEW

All was great in this smart downtown hideaway hotel, felt very good with the location etc... Rooms wee spacious and well equipped for the price it was a great value. Amenities were first class. The bar and restaurant were a real SURPRISE find, making my stay at the hotel perfect.

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Nottinghamshire, United Kingdom
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

First time doing a trip adviser review. Stayed for a week covering New Year with my wife and 15 year old son. Arrived to a warm welcome but to a very disappointing and underwhelming room. Asked for an upgrade which was an uncomfortable experience. Was shown and also agreed a discounted rate for a suite which was then withdrawn by... More 

Was this review helpful? Yes 5
Pedro D, General Manager at Smyth - a Thompson Hotel, responded to this review

Dear John O, I am very sorry to hear of the experience you had with us during the New Years Eve holiday as our staff is always striving to create a memorable guest experience. I understand that they were trying their best to accommodate you with one of our premium suites at a special rate as the King Suite was... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

We stayed two nights at the Smyth Hotel while being in New York for a Music conference. We were impressed by the amenities and the hotel and room vibe. Great bed, linens, internet, view, showers ... The staff we interacted with (concierge, room service, lobby) was not only professional and precise but, more importantly, very friendly and efficient. We will... More 

Was this review helpful? Yes
Pedro D, General Manager at Smyth - a Thompson Hotel, responded to this review

Dear otrolado, Thank you for your wonderful comments, we are so happy to know that you enjoyed our hotel and our wonderful staff! We look forward to welcoming you back in the future and please feel free to contact me directly at gmpedrodias@thompsonhotels.com Warm regards, Pedro Dias General Manager More 

Milwaukee, Wisconsin
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here while he was on a business trip in August 2014. Though the lobby was being renovated, it did not impact our stay at all. Our room (though small like all other NYC rooms) had a gorgeous balcony with views of the Empire State Building and Freedom Tower. My husband had easy walking access to... More 

Was this review helpful? Yes
Pedro D, General Manager at Smyth - a Thompson Hotel, responded to this review

Dear BrewcityJRod, Wow!! We are so happy to know that you enjoyed your experience with us and we can not wait to see you now that our renovations are completed!! Please feel free to contact me directly at gmpedrodias@thompsonhotels.com so that we can assist with your next booking. Warm regards, Pedro Dias General Manager More 

Halifax, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Yes, the hotel is lovely, the newly renovated lobby is gorgeous and the rooms are clean, comfortable and nicely designed. What really sets the Smyth apart, however, is its amazing service. I've stayed in many hotels, but I have never had such wonderful, personalized service. It seemed like the staff really wanted to be there, were happy to help and... More 

Was this review helpful? Yes
Pedro D, General Manager at Smyth - a Thompson Hotel, responded to this review

Dear Stephanie M, Thank you for your wonderful comments we are thrilled to know that while you enjoyed our new lobby space it was our wonderful staff that set us apart! We look forward to welcoming you back soon and please feel free to reach me at gmpedrodias@thompsonhotels.com so that I can assist in booking your next stay. Kind regards,... More 

LAX
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A great hotel. Absolutely perfect location, in Tribeca, close to everything Lower Manhattan and much less noise than 5th Ave. The hotel just finished renovation of the lobby, but rooms supposed to start this month. It will be an improvement with new carpets etc. But everything is clean! But the best 2 parts of this hotel are: 1. Crew. Great,... More 

Was this review helpful? Yes
Pedro D, General Manager at Smyth - a Thompson Hotel, responded to this review

Dear snowboarder2, Thank you for your wonderful comments about our staff and your experience with us! We are very excited begin the rooms this month and look forward to welcoming you back! As mentioned our Studio King is a great room with wonderful views! I look forward to seeing you again soon! Kind regards, Pedro Dias General Manager More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here during December. Great hotel with very friendly staff. Had a good room with a massive king size bed that was an upgrade when we checked in. Staff was very good. There is a lovely fireplace downstairs with books to read. Felt like home with the service. An added benefit is the vehicle available to transport you anywhere in... More 

Was this review helpful? Yes 1
Pedro D, General Manager at Smyth - a Thompson Hotel, responded to this review

Dear Viresh S, Thank you for your wonderful review and we are so happy to know that you enjoyed our complimentary town car to take you around Tribeca! We are even happier to know our hotel provided a comfortable environment for you to enjoy! We look forward to welcoming you back soon. Kind regards, Pedro Dias General Manager More 

boston, ma
Top Contributor
57 reviews 57 reviews
24 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for New Years Eve with a friend and 2 dogs. I wanted to enjoy a sophisticated NY experience without the headaches of typical touristy midtown during New years. The location was incredible for this - I feel its a hidden gem, even though it's on W Broadway. Doesn't look like a hotel - which makes it more... More 

Was this review helpful? Yes
Pedro D, General Manager at Smyth - a Thompson Hotel, responded to this review

Dear betti14, Thank you so much for your wonderful words regarding your experience with us at Smyth! We are so happy to know that you enjoyed our staff and new decor. We look forward to welcoming you back soon! Best, Pedro Dias General Manager More 

London
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've stayed here several times, the last occasion for almost 2 weeks. That can be a long time in a hotel room, which is why I choose this location when I can. Although part of a chain, the Smyth offers a boutique experience, with a cosy and stylish feel. There are hotels in the area with larger rooms, but situated... More 

Was this review helpful? Yes 2
Pedro D, General Manager at Smyth - a Thompson Hotel, responded to this review

Dear p_mcgough, We are thrilled to know that you enjoy your time with us and we are thrilled for you to experience the new Smyth with our new in room dining menu brought to us by Little Park! I am very sorry that our Front Desk missed the mark on your wake up call, but we have put systems in... More 

New York
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I'll make this short and sweet! - You cannot go wrong staying at Smyth, worth every penny as the service and product are impeccable. I've recommended others and everyone tells me how awesome their stay was. I stayed here because a colleague mentioned it to me! Terrific lobby and restaurant with food to die for! It's hard to find a... More 

Was this review helpful? Yes
Pedro D, General Manager at Smyth - a Thompson Hotel, responded to this review

Dear Geedster8, We are so happy to know that you enjoyed your time with us at Smyth and continue to show your loyalty! I look forward to welcoming you back in the future and please feel free to reach out. Best, Pedro Dias General Manager More 

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Additional Information about Smyth - a Thompson Hotel

Address: 85 West Broadway, New York City, NY 10007
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Smyth - a Thompson Hotel 5*
Number of rooms: 100
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Also Known As:
Smyth Hotel a Thompson
Hotel Style:
#1 Green Hotel in New York City
#36 Romantic Hotel in New York City
#51 Luxury Hotel in New York City
#132 Business Hotel in New York City

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