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Smyth - a Thompson Hotel

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85 West Broadway, New York City, NY 10007
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Smyth - a Thompson Hotel
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Smyth - a Thompson Hotel
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54 reviews from our community

Traveler rating
    44
    6
    2
    2
    0
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8
24
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14
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

I love staying at the Smyth. Comfortable, well designed, great location - calm of Tribeca with a subway right outside. Last visit Franck the concierge couldn't have been more helpful. My flight was cancelled and he saved the day.

Was this review helpful? Yes
Pedro D, General Manager at Smyth - a Thompson Hotel, responded to this review

Dear KatieTor, Wow...thank you for the wonderful review about our hotel and our Concierge Franck! We are so happy he was so helpful. We look forward to welcoming you back and please feel free to contact me directly at gmpedrodias@thompsonhotels.com Best, Pedro Dias General Manager More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

Our Receptionist Anta was very friendly and took good care of us. She was never tired of being courteous making sure to great us with a heartfelt smile. Rooms are comfortable.The hotel is in a great location in the heart of TriBeCa . Walking distance from ground zero and Brooklyn bridge. We will come back.

Was this review helpful? Yes
Pedro D, General Manager at Smyth - a Thompson Hotel, responded to this review

Dear Bundypeggy, Thank you for your wonderful review about Anta we are so happy to have her as part of our team! We look forward to welcoming you back and please feel free to contact me at gmpedrodias@thompsonhotels.com should you need assistance in your next booking. Best, Pedro Dias General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I recommend this hotel as the room is comfortable and chic with exceptional customer service. Affordable pricing for a new york hotel and central location to other eateries and activities. I would definitelystay here again.

Was this review helpful? Yes
Pedro D, General Manager at Smyth - a Thompson Hotel, responded to this review

Dear Nyc26Z, We are so happy to know you enjoyed your stay with us and can not wait to welcome you back! Warm regards, Pedro Dias General Manager More 

Houston, Texas
Top Contributor
126 reviews 126 reviews
17 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First the good things: 1. The service is excellent....from the doorman to the check in people to the cleaning staff....all are courteous, friendly and helpful. 2. The room size is huge for NYC, especially the bathrooms. 3. The room is quiet. No street noise and nothing from the other rooms or elevator. 4. The room is immaculate. 5. The toiletries... More 

Was this review helpful? Yes
Pedro D, General Manager at Smyth - a Thompson Hotel, responded to this review

Dear Coralyn G, Thank you for your wonderful comments about our hotel and our amazing staff. I am sorry that you found the bed too soft as want to ensure maximum comfort for our guest. With our location we are a bit further from Midtown so that we can offer that truly residential vibe and with the train right in... More 

Salinas, California
1 review
5 of 5 stars Reviewed 2 weeks ago

This was my first time staying at the Smyth hotel and first ever trip to NY. The staff made it easy and highly enjoyable from check in to check out. GREAT hospitality! The location was great as well. The hotel is very clean and elegant. My room was very spacious and the beds were amazing! I traveled with a friend... More 

Was this review helpful? Yes
Pedro D, General Manager at Smyth - a Thompson Hotel, responded to this review

Dear Janelle H H, Wow! Thank you for the wonderful comments I am so happy to know that our amazing staff day or night exceeded your expectations! We look forward to welcoming you back soon and please feel free to contact me directly at gmpedrodias@thompsonhotels.com to assist with your next booking. Kind regards, Pedro Dias General Manager More 

Annapolis, Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

This was my third trip to the Smyth Hotel in Tribeca – never a disappointment. Tom – the door man from before was spot on an Amanda who check me in was very hospital and professional. The room was spacious – but I am always amazed by the size of the bathroom that impresses me. Too many hotels in NY... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Pedro D, General Manager at Smyth - a Thompson Hotel, responded to this review

Dear Les G, Thank you for your loyalty and we are so happy to know that Amanda and Tom continue to show you a wonderful time! We look forward to welcoming you back soon! Best, Pedro Dias General Manager More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 3 weeks ago

We had a fabulous time at this hotel. Front desk was very helpful. I mentioned that it was my daughters sweet 16, and she was surprised with a small cake in our room that night. Really great experience.

Review collected in partnership with this hotel

Was this review helpful? Yes
Pedro D, General Manager at Smyth - a Thompson Hotel, responded to this review

Dear Susan W, Why thank you so much for a wonderful review. We are so happy that you enjoyed yourself and we made your daughters birthday so special. We look forward to welcoming you back soon. Best, Pedro Dias General Manager More 

Williamstown, New Jersey
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Loved, loved loved this hotel! Impeccable, courteous, on the spot class A service from the time one arrives till checkout. We stayed at the Smyth and loved everything about it! The entire Smyth staff was over the top amazing! They couldn't do enough for you without even asking. And when we did need assistance with car service or any other... More 

Was this review helpful? Yes
Pedro D, General Manager at Smyth - a Thompson Hotel, responded to this review

Dear Dee D, Wow thank you for your wonderful review of Smyth! We are so happy to know that our wonderful team lead by Amanda made your stay so special! We look forward to welcoming you back in the future and please feel free to contact me directly at gmpedrodias@thompsonhotels.com to assist with your next booking. Best, Pedro Dias General... More 

Newark, New Jersey
1 review
5 of 5 stars Reviewed 4 weeks ago

I had the pleasure of spending a romantic evening at Smyth for Valentine's Day. I was greeted at the door by Sandy a pleasantly smiling door man. He welcomed me, initiated in conversation and escorted me to the front desk where I was checked in by the very polite, pleasant and knowledgeable Monique. They made such good impressions that I... More 

Was this review helpful? Yes
Pedro D, General Manager at Smyth - a Thompson Hotel, responded to this review

Dear Lydia N, Thank you for your wonderful review! We are so happy to know that you enjoyed your time with us and that our team including Sandy, Monique and Christina had such a positive impact! We look forward to welcoming you back soon! Best, Pedro Dias General Manager More 

1 review
3 of 5 stars Reviewed 4 weeks ago

Room pass cards were often tricky to work on elevator access and room. Shower in room very slow to drain. Toilette paper holder needed tightening to hold roll. Hall noise very obvious from within the room. Glass room divider between bathroom and bedroom annoying when partner turned light on during the night. Rooms were clean but carpet was stained. Had... More 

Was this review helpful? Yes
Pedro D, General Manager at Smyth - a Thompson Hotel, responded to this review

Dear Nancy1003, Thank you for taking the time to complete your review, I am very sorry to learn of your experiences at Little Park as they have won rave reviews since joining the New York dining scene. With our rooms I am also sorry that you did not like our shadow box style of bathrooms and we do offer different... More 

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Staying in TriBeCa

Neighborhood Profile
TriBeCa
What’s in a name? In this case it is the unique title of “Triangle Below Canal Street” that became a popular nickname in the 1970s. An attractive neighborhood filled with handsome lofts on the edge of the Financial District, this lovely slice of Manhattan offers plenty of fine dining experiences and art galleries. Plus, it’s home to the city’s most exciting film event, the Tribeca Film Festival, that takes place here every year. TriBeCa is a great place to take a leisurely stroll before stopping into one of the many local restaurants or bars for a satisfying meal and cocktail. You’ll see families out for an afternoon walk, and don’t be surprised to come up with the occasional celebrity sighting. With such a great vibe, many of the city’s most famous residents call this neighborhood home.
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