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All 453 New York City hotels

Smyth Hotel - A Thompson Hotel

4.0 of 5 Hotel   |   85 West Broadway, New York City, NY 10007
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87%
Ranked #140 of 453 Hotels in New York City
Certificate of Excellence 2014
GreenLeadersPlatinum level
A recent review
4 of 5 stars reviewed 2 weeks ago
shehangsbrightly New Haven, Connecticut
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509 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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English first
New Haven, Connecticut
Contributor
15 reviews 15 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Got this room from Hotwire and it was super stylish. All sleek lines in design in the room, but no freebees in this upscale hotel, except for the free coffee/ tea as you come in. They are currently in renovation, so the reception/ check in desk is on the 8th floor. Nice speedy check in. Bed was comfortable, Bigelow bath... More

Was this review helpful? Yes
Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear shehangsbrightly, Thank you for the review and I am concerned that you were not aware of our complimentary continental breakfast we are offering in the morning in the Lobby Lounge during our renovations. We will also be offering some additional features once we complete our renovations. Warm regards, Pedro Dias General Manager More

Paris, France
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good room, nice size, nice decoration, great location subway station is in front of the hotel and WTC about 5' walk. Great terrace for a sunny (very basic) complimentary breakfast but if you want something more substantial there are many places around. To be noted however : the hotel is currently under renovation. Pity that was not mentioned when I... More

Was this review helpful? Yes 1
Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear NikkoParis_France, Thank you for your review and we are thrilled to know that you enjoyed yourself with us and I am sorry that you did not see this on Expedia as they do have it listed on their site as we have told all our travel partners of this until mid fall. We do hope to welcome you back... More

vermont
Top Contributor
135 reviews 135 reviews
23 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a tale of two hotels. The pros. Location, great for all of lower Manhattans sights. Easy access to 9/11 museum and memorial, liberty and Ellis island cruises, Brooklyn bridge walk and Tribeca is a mecca for great food. Staff is one of the best we have ever experienced, super friendly and helpful. and we had a balcony, yes... More

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Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear ajbike, Thank you for your detailed review and we are happy to say we will certainly see some changes in our guest rooms with the next phase or our renovations focusing on this space. I am thrilled to know that our staff was so enjoyable and please know that we have forwarded this information to them and they loved... More

Philadelphia, Pa
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at the property the weekend of 8/22 and it was fantastic. The staff can not be any nicer or do enough for you. From check in to check out was a pleasure. The hotel is beyond clean and a wonderful location, and any question you asked was answered with a smile. With the lobby being under construction they have... More

Was this review helpful? Yes 2
Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear jtlewis3, Thank you for taking the time to write such a wonderful review, as you mentioned we are doing everything we can to ensure the guest are enjoying themselves during our renovations. We look forward to welcoming you back once our renovations are completed in mid fall. Warm regards, Pedro Dias General Manager More

Milwaukee, Wisconsin
2 reviews
4 of 5 stars Reviewed 4 weeks ago

My husband and I stayed at Smyth Hotel for a week in August. He was doing training in Jersey City, so it was easy for him to walk 2 blocks from the hotel and take the PATH each morning to his location, while I had great access to multiple subway lines, including the red (1,2,3) right outside the doors to... More

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Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear BrewcityJRod, Thank you for your wonderful comments regarding your most recent experience with us. I am very happy to know that you were still able to enjoy the hotel as we are going through our renovation and that you found it comfortable We look forward to welcoming you back after the renovation which is scheduled to be completed in... More

Tel Aviv, Israel
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very nice rooms, charming staff, reasonable price (for NYC) in a great neighbourhood. Although the lobby is being renovated, they make up for it in style. I highly recommend. The only complaint--and this may be to the entire US hotel industry--is as usual the charge for the Wifi. Just add 15$ to the tab and call it free, and get... More

Was this review helpful? Yes
Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear amir z, We are so happy to know that you enjoyed your time with us and our charming staff! We can not wait to welcome you back after renovations are completed in mid fall to experience the enhanced Smyth! Warm regards, Pedro Dias General Manager More

Texas
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked the Thompson Suite for a business trip/meeting a few weeks ago. It was one of those crazy disaster trips (four hour delays, long taxi wait, etc) and when I finally am able to check-in at around midnight, I realize that I've left my purse in the taxi. Cue the amazing concierges! They reassured me that this type of... More

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Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear MellowYellowTexas, WOW!! We are so blown away by your wonderful comments about our hotel and our amazing concierge team as they strive to create a memorable experience for our guest in every way! We look forward to welcoming you back and hope to host more meetings for you after our renovation with our wonderful new restaurant partners! Warm regards,... More

Wausau
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 10, 2014

Others have commented on the friendliness and helpfulness of the staff at this property. Boy, were they right. I have never encountered a staff this devoted to the comfort of its guests. From the doorman who checked our bags in 90 seconds as our cab waited at the curb, to the reception staff who found great retsurants for us to... More

Was this review helpful? Yes 1
Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear Monty002, Wow thank you for your wonderful review! I am so pleased that you enjoyed your stay with us as we are going through our transformation! We can not wait to welcome you back once our renovations are complete in the fall. Warm regards, Pedro Dias General Manager More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 8, 2014

The hotel is excellent. Great location; subway station is right in front of the door. Excellent service. Although the hotel is still under renovation, the hotel is very comfortable and the service is perfect.

Was this review helpful? Yes 1
Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear SalvadorAlanis, Thank you for your wonderful comments about our hotel and we can not wait to welcome you back after our renovation! Warm regards, Pedro Dias General Manager More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 3, 2014

Stayed here with my boyfriend over Valentine's day and we had such a wonderful and romantic experience here. The staff was so incredible and greeted us by our names all weekend and made us feel at home. Our bathroom in our suite was AMAZING and the bedrooms were tasteful and comfortable. Will be back for sure!

Was this review helpful? Yes
Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear Emily M, We are so happy to know that you enjoyed your time with us at Smyth for Valentines day! We look forward to welcoming you back after our renovations so that you can experience the enhanced Smyth! Best regards, Pedro Dias General Manager More

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Additional Information about Smyth Hotel - A Thompson Hotel

Address: 85 West Broadway, New York City, NY 10007
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Smyth Hotel - A Thompson Hotel 4*
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Also Known As:
Smyth Hotel a Thompson

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