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Smyth Hotel - A Thompson Hotel

4.0 of 5 85 West Broadway, New York City, NY 10007
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Smyth Hotel - A Thompson Hotel
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Smyth Hotel - A Thompson Hotel
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516 reviews from our community

Traveler rating
    282
    165
    42
    15
    12
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85
199
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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    (131)
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2 reviews
1 of 5 stars Reviewed yesterday NEW via mobile

The hotel was a construction site. We felt like we had been fooled when checking in at the little desk that was the only area open in the hotel, in addition to the room. And yet the price was above avarage. We were absolutely not prepared, as we had looked on the website and looked forward to stay there. Not... More

Was this review helpful? Yes
Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just back from a great stay at this hotel, i really liked the area and i must say the staff were great. The rooms in particular were in great condition , with flat screen TV, large sink in bathroom.There is a really trendy bar at the hotel which fits right in with the area and we always had a few... More

Was this review helpful? Yes
Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear dave h, Thank you for your wonderful review and we are thrilled that you enjoyed Smyth! We are very happy to announce that our renovations are almost completed and we will be enjoying our new restaurant Little Park from Chef Andrew Carmellini in the coming weeks! We look forward to welcoming you and your family back. Best, Pedro Dias... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in smyth hotel for 2 days while on business trip in New York.my office was on WTC7 and smyth was just 5 min walk . Subway is just below the hotel which gives you other side of New York. Rooms are clean and I think it's worth the money I paid($500) esp bcose of the location.staffs are friendly... More

Was this review helpful? Yes
Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear Shobin S, Thank you for taking the time to complete your review! We are so happy to know that you found the staff friendly and look forward to welcoming you back after our renovations are completed in the coming weeks. Kind regards, Pedro Dias General Manager More

1 review
1 of 5 stars Reviewed 2 weeks ago

There was no mention of the renovations and the fact that u need to use service entrance/elevator, which doesn't work well, the room is another story it felt dark and dingy with furniture that look like it came from ikea. For close to $500 a night I expect better than what this hotel has to offer. Would not stay here... More

Was this review helpful? Yes 1
Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear Joel C, I am very sorry that you were not made aware of our renovations as we have placed this information on our website and with our conformation letters that we are sending to guest, If you would please let me know how you booked so that I can further investigate. We are very excited to note we are... More

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here about 3 years ago and it was fabulous... But a lot can happen in 3 years. It's looking a little tired, and I guess they know it as the lobby and restaurant was closed for renovations ( which they did not make clear when booking) The air con in my room was noisy and did not seem... More

Was this review helpful? Yes
Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear AnthonyMilanista, Thank you for your wonderful review and we are thrilled that Franck showed you a great experience as he is truly a wonderful asset to Smyth. We hope to welcome you back after our renovations so that you can experience the new Smyth. Best, Pedro Dias General Manager More

Perth, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

For our second trip to New York we decided to stay at Smyth Tribeca. Lower Manhatten appeals to us and with the nearby subway stations (one outside the door!) getting anywhere is super easy ($30 weekly pass- bargain!). The reason for our visit was an engagement proposal. There was a lot of undercover organising before arrival and with help from... More

Was this review helpful? Yes
Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear AnthonyMilanista, Thank you for your wonderful comments and we look forward to welcoming you back after our renovations are completed! Warm regards, Pedro Dias General Manager More

Falls Church, Virginia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

This urban, sleek, and modern boutique hotel is in the heart of TriBeCa, centrally located for an easy stroll to SoHo, Little Italy, Chinatown, and the Freedom Tower. The hotel is currently being refurbished, however, as needed upgrades are a part of the cost of doing business for any successful hotel, I do think it's unfair of reviewers to 'ding'... More

Was this review helpful? Yes
Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear kimothydc, Thank you for your wonderful comments about our staff as they are truly the key to our success. We are very excited about our renovations to be wrapping up soon so that we can launch our new Smyth. I hope to welcome you back and please feel free to contact me at pdias@thompsonhotels.com for your next booking. Best,... More

New Haven, Connecticut
Contributor
15 reviews 15 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 2, 2014

Got this room from Hotwire and it was super stylish. All sleek lines in design in the room, but no freebees in this upscale hotel, except for the free coffee/ tea as you come in. They are currently in renovation, so the reception/ check in desk is on the 8th floor. Nice speedy check in. Bed was comfortable, Bigelow bath... More

Was this review helpful? Yes
Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear shehangsbrightly, Thank you for the review and I am concerned that you were not aware of our complimentary continental breakfast we are offering in the morning in the Lobby Lounge during our renovations. We will also be offering some additional features once we complete our renovations. Warm regards, Pedro Dias General Manager More

Paris, France
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed September 1, 2014

Good room, nice size, nice decoration, great location subway station is in front of the hotel and WTC about 5' walk. Great terrace for a sunny (very basic) complimentary breakfast but if you want something more substantial there are many places around. To be noted however : the hotel is currently under renovation. Pity that was not mentioned when I... More

Was this review helpful? Yes 1
Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear NikkoParis_France, Thank you for your review and we are thrilled to know that you enjoyed yourself with us and I am sorry that you did not see this on Expedia as they do have it listed on their site as we have told all our travel partners of this until mid fall. We do hope to welcome you back... More

vermont
Top Contributor
135 reviews 135 reviews
23 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed September 1, 2014

This is a tale of two hotels. The pros. Location, great for all of lower Manhattans sights. Easy access to 9/11 museum and memorial, liberty and Ellis island cruises, Brooklyn bridge walk and Tribeca is a mecca for great food. Staff is one of the best we have ever experienced, super friendly and helpful. and we had a balcony, yes... More

Was this review helpful? Yes
Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear ajbike, Thank you for your detailed review and we are happy to say we will certainly see some changes in our guest rooms with the next phase or our renovations focusing on this space. I am thrilled to know that our staff was so enjoyable and please know that we have forwarded this information to them and they loved... More

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Additional Information about Smyth Hotel - A Thompson Hotel

Address: 85 West Broadway, New York City, NY 10007
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Smyth Hotel - A Thompson Hotel 4*
Number of rooms: 100
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Also Known As:
Smyth Hotel a Thompson

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