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Smyth Hotel - A Thompson Hotel

4.0 of 5 85 West Broadway, New York City, NY 10007
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Smyth Hotel - A Thompson Hotel
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Smyth Hotel - A Thompson Hotel
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521 reviews from our community

Traveler rating
    284
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    12
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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San Francisco, California, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

I visited the SMYTH last week for 4 nights and despite the fact that they were relocating the front desk, installing the new lobby/restaurant and one of the elevators went out in the middle of it all they handled it like total pros. They made sure we were completely taken care of and that any minor inconveniences were overcome with... More

Was this review helpful? Yes
Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear Paul Z, Wow we are so thrilled that you enjoyed yourself and look forward to welcoming you back after our renovations are complete which is scheduled for November 6th. Warm regards, Pedro Dias General Manager More

Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel multiple times on business trips to NYC. I generally had a positive experience each time. The location is convenient for downtown destinations (my office was in 7 World Trade). The rooms are a bit smaller than some mainstream hotels (but the hotel itself is generally pretty small) but certainly big enough for a business traveler.... More

Was this review helpful? Yes
Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear SMM38, Thank you for your comments as our location is one great thing about us! We look forward to welcoming you back as we are in the final stages of our new Smyth! We are set to launch on November 6th and hope to see you soon. Best, Pedro Dias General Manager More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Location, location, location. The hotel is beautiful, service is sharp and personable. Room is spacious and quiet. I've been told they renovated their restaurant, I can't wait to go back this January. Easy access to tourist attractions, neighborhood is safe and walking friendly. I highly recommend this property if you are visiting on business easy access everywhere and the concierge... More

Was this review helpful? Yes
Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear Cotuprado, We can not wait to welcome you back this January as well! We are very excited with our renovations and look forward to welcoming you to Smyth!. Best, Pedro Dias General Manager More

Glasgow
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

My wife and I booked this hotel in January for a stay the following September. It goes without saying that you are not limited for choice in Manhattan so we spent a lot of time and effort picking a hotel that we felt would enjoy. With about a month before our trip we received an email from the booking agency... More

Was this review helpful? Yes
Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear Monkeylogic, We are sorry that you found the state of the hotel to be unenjoyable as we have been finishing up a four month renovations and trying to accommodate our guest in the best way. As mentioned we offered to refund and cancel any reservations due to the renovations and as can be with any project there will be... More

2 reviews
1 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel was a construction site. We felt like we had been fooled when checking in at the little desk that was the only area open in the hotel, in addition to the room. And yet the price was above avarage. We were absolutely not prepared, as we had looked on the website and looked forward to stay there. Not... More

Was this review helpful? Yes
Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear lcdk, I am terribly sorry that you were not made aware of our current renovations as we are in the final weeks of this major project. We will be relaunching Smyth in a couple of weeks and look forward to welcoming you back. I do ask that you contact me directly at pdias@thompsonhotels.com so that I can assist with... More

Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Just back from a great stay at this hotel, i really liked the area and i must say the staff were great. The rooms in particular were in great condition , with flat screen TV, large sink in bathroom.There is a really trendy bar at the hotel which fits right in with the area and we always had a few... More

Was this review helpful? Yes
Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear dave h, Thank you for your wonderful review and we are thrilled that you enjoyed Smyth! We are very happy to announce that our renovations are almost completed and we will be enjoying our new restaurant Little Park from Chef Andrew Carmellini in the coming weeks! We look forward to welcoming you and your family back. Best, Pedro Dias... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in smyth hotel for 2 days while on business trip in New York.my office was on WTC7 and smyth was just 5 min walk . Subway is just below the hotel which gives you other side of New York. Rooms are clean and I think it's worth the money I paid($500) esp bcose of the location.staffs are friendly... More

Was this review helpful? Yes
Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear Shobin S, Thank you for taking the time to complete your review! We are so happy to know that you found the staff friendly and look forward to welcoming you back after our renovations are completed in the coming weeks. Kind regards, Pedro Dias General Manager More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

There was no mention of the renovations and the fact that u need to use service entrance/elevator, which doesn't work well, the room is another story it felt dark and dingy with furniture that look like it came from ikea. For close to $500 a night I expect better than what this hotel has to offer. Would not stay here... More

Was this review helpful? Yes 1
Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear Joel C, I am very sorry that you were not made aware of our renovations as we have placed this information on our website and with our conformation letters that we are sending to guest, If you would please let me know how you booked so that I can further investigate. We are very excited to note we are... More

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here about 3 years ago and it was fabulous... But a lot can happen in 3 years. It's looking a little tired, and I guess they know it as the lobby and restaurant was closed for renovations ( which they did not make clear when booking) The air con in my room was noisy and did not seem... More

Was this review helpful? Yes
Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear AnthonyMilanista, Thank you for your wonderful review and we are thrilled that Franck showed you a great experience as he is truly a wonderful asset to Smyth. We hope to welcome you back after our renovations so that you can experience the new Smyth. Best, Pedro Dias General Manager More

Perth, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

For our second trip to New York we decided to stay at Smyth Tribeca. Lower Manhatten appeals to us and with the nearby subway stations (one outside the door!) getting anywhere is super easy ($30 weekly pass- bargain!). The reason for our visit was an engagement proposal. There was a lot of undercover organising before arrival and with help from... More

Was this review helpful? Yes
Pedro D, General Manager at Smyth Hotel - A Thompson Hotel, responded to this review

Dear AnthonyMilanista, Thank you for your wonderful comments and we look forward to welcoming you back after our renovations are completed! Warm regards, Pedro Dias General Manager More

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Additional Information about Smyth Hotel - A Thompson Hotel

Address: 85 West Broadway, New York City, NY 10007
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Smyth Hotel - A Thompson Hotel 4*
Number of rooms: 100
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Also Known As:
Smyth Hotel a Thompson

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