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All 458 New York City hotels

West 57th Street by Hilton Club

4.0 of 5 Hotel   |   102 West 57th Street, New York City, NY 10019 (Manhattan)
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Ranked #121 of 458 Hotels in New York City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Andrew H Delaware, United States
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636 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Delaware, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Spent the weekend in NYC to see blues guitarist extraordinare, Joe Bonamassa. We are HGVC owners at another property and have been wanting to try out this very centrally located property in NYC. We went with another couple who are not HGVC members but who travel to New York frequently. The 57th Street Hilton is the place to stay when... More 

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 1
Saint Louis, Missouri
Contributor
17 reviews 17 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A very well maintained property, with excellent breakfast and internet. Great location. Excellent bed and bathroom/shower. Helpful staff all dedicated to being sure you are having a top experience. A discount on nearby excellent restaurants we can actually use. A few of our favorite restaurants were on the list.

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 2
Hempstead, New York
Top Contributor
107 reviews 107 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the perfect hotel for our 3 day stay in NYC. Everything was within walking distance or by cab. The staff were all just so wonderful, pleasant, and accommodating.The room was quiet and comfortable and the bathroom was perfect. I have no complaints. I will definitely stay here again. Also, each day in the lobby they had delicious hot... More 

Was this review helpful? Yes 4
Los Angeles, California
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Wonderfully appointed accommodations. Walk in shower was great! Friendly staff, comfortable, clean room. Location is perfect with lots of restaurant choices all within a few blocks. Will return to this property again!

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 4
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

I greatly appreciate your warm compliments about your recent visit to our hotel. Thank you for our kind words and the staff as it is truly through our staff our success is measured. I hope to have an opportunity to welcome you back to West 57th Street by Hilton Club in the near future. Best Regards, Laurie Del Sole General... More 

East Meadow, New York
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in the studio room, over the new year's weekend. Was surprisingly big, enough so for the family with 2 teenagers, who slept comfortably on the sofa/sleeper in the living room. Immaculate, and very spacious. Plus situated in a great part of town…a few blocks away from Central Park, and close enough to broadway to walk to many shows and... More 

Was this review helpful? Yes 3
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for taking the time to let us know how impressed you were with your visit to West 57th Street by Hilton Club. I am delighted to hear your positive feedback and kind words about our hotel. Best Regards, Laurie Del Sole General Manager More 

Portland, Oregon
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This location is great - cabs always available, subway right there - very comfortable and modern. The staff are helpful and friendly and because it's a Hilton Club property, the guests are also very personable and non pretentious. Great visit.

Was this review helpful? Yes 2
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for your generous compliments and I am very pleased that you enjoyed the location and our hotel. Guest satisfaction is our first priority and I hope to have the opportunity to welcome you back when your plans bring you to New York City. Best Regard, Laurie Del Sole General Manager More 

New York, United States
1 review
5 of 5 stars Reviewed 1 week ago

The location of this hotel is very convenient. The staff are courteous and accommodating. Front desk let us know that front facing rooms might be noisy because of construction nearby -- that was very much appreciated. Concierge staff were very helpful.

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 2
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for your wonderful feedback the outstanding customer service received from our staff at West 57th Street by Hilton Club. I am so pleased that you enjoyed your stay with us. On behalf of myself and the team members, we look forward to your next visit with us. Sincerely, Laurie Del Sole General Manager More 

Sandy Springs, Georgia
Top Contributor
57 reviews 57 reviews
36 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed in more hotels than most in the upper midtown area. Yes, there are hotels I like more, but the key is to find a balance between quality and price. Simply, at the price point (I paid under $300 for the room), this is a terrific value and the rooms themselves I found to be very comfortable and... More 

Was this review helpful? Yes 2
San Francisco
Top Contributor
81 reviews 81 reviews
18 hotel reviews
121 helpful votes 121 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is the second time we have stayed here, and while the location is excellent and the rooms are fine, they are just too noisy. When we were here a few years ago, I thought most of the noise was from construction in the neighborhood. But now most the construction is done, but there is still an incredible amount of... More 

Was this review helpful? Yes 1
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

My apologies for the unfortunate situation you experienced during your recent visit here with us. I do hope that we will have the opportunity to welcome you back to our hotel in the near future! Sincerely, Laurie Del Sole General Manger More 

Morristown, New Jersey
2 reviews
2 of 5 stars Reviewed 2 weeks ago

attended Hilton Club presentation. Unfortunately my wife came down with a migraine. Also unfortunately the presentation must be attended by both husband and wife, otherwise your room rate skyrockets. This is the Hilton's corporate policy without exception. My wife showed determination and attended, despite nothing good could ever come out of her "forced attendance" Not an ideal customer oriented policy.... More 

Was this review helpful? Yes
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Please accept my apologies for your unfortunate experience. Thank you for your correspondence and hope that we can welcome you back to West 57th Street by Hilton Club in the near future. Sincerely, Laurie Del Sole General Manager More 

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Additional Information about West 57th Street by Hilton Club

Address: 102 West 57th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — West 57th Street by Hilton Club 4*
Number of rooms: 161
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Also Known As:
West 57th Street By Hilton Club Hotel New York City
Hilton New York City
Hotel Style:
#82 Luxury Hotel in New York City
#84 Business Hotel in New York City
#104 Romantic Hotel in New York City
#116 Family Hotel in New York City

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