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All 446 New York City hotels

West 57th Street by Hilton Club

4.0 of 5 Hotel   |   102 West 57th Street, New York City, NY 10019 (Manhattan)
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Ranked #113 of 446 hotels in New York City
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Arlene E Henderson, Nevada
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485 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Henderson, Nevada
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Hotel is great and very quiet and accommodating to a persons needs. One just needs to beware of how to find it for the first time staying there. Within walking distance to Restaurants, Broadway shows, and other modes of transportation.

Review collected in partnership with Hilton Grand Vacations

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Pensacola, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

I will say this. I'm an owner of Hilton Grand--with 2 deeds, one in Vegas and one in Myrtle Beach. I get to use my points wherever I choose and I stayed here for two days for what it would have cost me for a week in Orlando. No biggie, except I agree that it sort of stinks that hotel... More

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 2
Knoxville, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

excellent staff and location. 2 blocks from central park. can walk to great resturants. easy to catch cab. view from rooms not the best. would like a pool. breakfast super, just needs more meat. nice cocktail hour daily with wine, beer and hearty snacks.

Review collected in partnership with Hilton Grand Vacations

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hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

On behalf of myself and my team please accept our sincerest apology. We are here to help ensure your stay is the best it can possibly be and to learn of the unacceptable service you experienced is of great concern to me. I have followed up with the appropriate departments to ensure we take corrective action to ensure your future... More

NEW YORK
1 review
4 of 5 stars Reviewed 6 days ago NEW

Excellent room with excellent staff.The location of this hotel is perfect for all you would like to do and see in the Big Apple.Never really stayed in a hotel without dining or drinking facilities,however as soon as you leave the hotel there is a multitude of diners,cafes restaurants etc,also bars and pubs so you didn't really miss much.Overall a very... More

Review collected in partnership with Hilton Grand Vacations

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Saint John, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

Location is terrific. Room amenities were all we expect from high end resort. Close to all great shopping, Carnegie Hall, The Russian Tea Room Restaurant, Central Park and close to Times Square for great shows in Manhattan.

Review collected in partnership with Hilton Grand Vacations

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Martinsville, VA, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

An excellent place to stay in NYC. It's close to everything and the staff are friendly and helpful. I definitely recommend this facility to anyone coming to NYC. There basically are no amenities, but they are close by.

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 1
Florida, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Horrible customer service. Rude staff. Room is comfortable, concierge helpful. Good Location. Close to Central park, 5th Avenue and to mid town. Door man was great friendly and welcoming. I stay at Hiltons exclusively and this is my least favorite. Stay at the Hilton Club, much friendlier place.

Review collected in partnership with Hilton Grand Vacations

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hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

On behalf of myself and my team please accept our sincerest apology. We are here to help ensure your stay is the best it can possibly be and to learn of the unacceptable service you experienced is of great concern to me. I have followed up with the appropriate departments to ensure we take corrective action to ensure your future... More

Moville
1 review
5 of 5 stars Reviewed 1 week ago

We have stayed here 3 times and always enjoy the great service and convenient location. Close to theaters but away from the extreme crowds and so easy to enjoy Central Park on the great weather days of spring.

Review collected in partnership with Hilton Grand Vacations

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Lafayette, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great Manhattan address....easy, short walking distance to Columbus Circle, The Met, Museums, Subway, Central Park, awesome restaurants. Terrific Staff. Clean, comfy room with the BEST shower. Would definitely stay again.

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 1
New York City, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The overall experience was excellent. There were some quirks about the location that were not explained well upfront. The need to schedule housekeeping on a daily basis to stop by each day to change towels and remove trash was not clear. The need to specifically request that tissues and toilet paper be restocked at the same time was not clear.

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 1

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Additional Information about West 57th Street by Hilton Club

Also Known As:
West 57th Street By Hilton Club Hotel New York City
West 57th Street By Hilton Club Hotel
Hilton New York City
Address: 102 West 57th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#73 Luxury Hotel in New York City
#114 Business Hotel in New York City
#170 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — West 57th Street by Hilton Club 4*
Official Description (provided by the hotel):
West 57th Street by Hilton Club is Hilton Grand Vacations' newest hotel in the heart of midtown Manhattan. Located in the heart of midtown Manhattan's prestigious Plaza District between 6th and 7th Avenues, West 57th Street by Hilton Club is close to New York's most notable treasures. Studio rooms set a new standard for elegance, function, and comfort with floor-to-ceiling glass offering sweeping city views, flooring gracefully appointed with the look and feel of wood and bedding and furniture designed to soften and soothe. One-bedroom Suites are consistent with West 57th's unique style offering spectacular city panoramas through the floor-to-ceiling glass and unobstructed views from the living room through the bedroom and into the master bath highlighting the open space. No trip to New York would be complete without a little pampering and preening and West 57th Street by Hilton Club will indulge its guests with our brand new Spa Merge. Located on the ground floor of the hotel, this award-winning spa is sure to impress. ... more   less 
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