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All 456 New York City hotels

West 57th Street by Hilton Club

4.0 of 5 Hotel   |   102 West 57th Street, New York City, NY 10019 (Manhattan)
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Ranked #114 of 456 Hotels in New York City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
kate C Taipei
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586 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Taipei
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

It is tremendous start to experience the New York City. The location of hotel is very good, central park, time square, the 5th street are in walking distance. We did not sleep well at the first night because of the room was on the 2nd floor facing the main street. Staffs kindly rearranged us to another room on higher floor... More

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Springfield, Missouri
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed there as guests of friends who are timeshare owners. Our room was a studio (think regular hotel room) on the 20th floor. Although the view included a giant HVAC unit, we had a view of a neighboring apartment's huge rooftop patio/garden and could see the top of the Empire State Building. After the initial view, the HVAC unIt... More

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Asheville NC, United States
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Elvis is in the building. Elvis was the person at the front desk when we arrived. He was professional and attentive. Every time he saw us during our stay he asked by name, "how we were doing". He knew where everything in the area was and the best time to go. The hotel is very comfortable, but the staff was... More

Was this review helpful? Yes 2
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

I would like to thank you for taking the time to review your visit to West 57th Street by Hilton Club. Your comments are indeed highly appreciated and I will certainly pass along the compliments to Elvis and the doormen in particular as there is no better motivator than the praise of a "job well done". We look forward to... More

Brooklyn, NY
Top Contributor
181 reviews 181 reviews
19 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

To be fair, we booked this trip as part of a time share sales promotion so the price was very good. This is not a hotel so much as a residence. There is no breakfast room or any restaurant or bar. They are selling you the option to use this place at a very good price in exchange for purchasing... More

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hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for sharing your recent experience with us. On behalf of our team, I apologize for not being able to provide you with a restful night amidst the city noise. I thank you for your input and view the issues you experiences as an opportunity for improvement. Again, thank you for taking the time to share a review and... More

Portland, Oregon
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is located close to central park on West 57th between 6th & 7th, We walked to Central Park, Time square, and to the Theater district. When we wanted to jump on the subway, it was just a block away. The hotel pictures were spot on. Large room with coffeemaker, two small refrigerators, one was stocked with products you... More

Was this review helpful? Yes 3
Atlanta, Georgia
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I visit NYC for work and always try to stay at Hilton properties but have never stayed here before. I booked it based on availability and price for this trip. It was pricey but all hotels were for this time frame and I'm not sure why. What a great property!! The staff are professional, warm and friendly, just great. The... More

Was this review helpful? Yes 2
San Francisco
Contributor
16 reviews 16 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the West 57th as part of a marketing package, so the value we received was truly unbelievable. The rooms are nice and quiet and the location is awesome (just a short walk to Central Park, 5th Avenue shopping, Broadway, Times Square, Rockefeller Center, Carnegie Hall, Russian Tea Room, etc.). The service was also wonderful. I wouldn't describe... More

Was this review helpful? Yes 2
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for your generous compliments about your room accommodation and the wonderful customer service received from West 57th Street by Hilton Club. I am so pleased that you enjoyed your stay with us. On behalf of myself and the team members, we look forward to your next visit with us. Sincerely, Laurie Del Sole General Manager More

North York
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay at the West 57th. We travelled with our two kids, 8 and 5. We had a one bedroom that was spacious (for New York standards), modern and very clean. The hotel staff were very friendly and helpful if you needed anything. The location is excellent, a few blocks from Central Park, 5th Ave, theatre district is... More

Was this review helpful? Yes 3
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for taking a moment to write such a thorough and detailed review of West 57th Street by Hilton Club. I am delighted to hear about how much you enjoyed your time with us and look forward to welcoming you and your family back to our hotel in the near future when you visit New York City. Best regards,... More

Silicon Valley, CA
Top Contributor
62 reviews 62 reviews
20 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a studio premier room at the West 57th in early August 2014. The room was modern, beautiful and spacious. It's well situated, just south of Central Park within a block from the 57th St station on the F line. I usually stay in Midtown near Times Square, but if you don't need to be near all that craziness,... More

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for a week in October and overall it was very good. The location to Central Park is the best and the Russian Tea Room/Starbucks and Rue 57 are just a few steps away which is all you really need. The hotel staff are great. Very friendly and if you need anything, they will take... More

Was this review helpful? Yes 2
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

I are very pleased that you had a wonderful experience with us and thank you for sharing your positive comments. I hope to serve you again at West 57th Street by Hilton Club in the near future. Laurie Del Sole General Manager More

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Additional Information about West 57th Street by Hilton Club

Address: 102 West 57th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — West 57th Street by Hilton Club 4*
Number of rooms: 161
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Also Known As:
West 57th Street By Hilton Club Hotel New York City
Hilton New York City

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