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All 452 New York City hotels

West 57th Street by Hilton Club

4.0 of 5 Hotel   |   102 West 57th Street, New York City, NY 10019 (Manhattan)
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86%
Ranked #108 of 452 hotels in New York City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Murray E
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558 people have reviewed this hotel

Traveler rating
    294
    183
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    10
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
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English first
1 review
5 of 5 stars Reviewed yesterday NEW

Let's start with the location! Perfect. The service at this property has been above my expectations. Christian's knowledge of NY and service was fantastic, he was able suggest multiple options for things we wanted to do. The rooms were at a high standard that you would expect of a Hilton brand and it was the little thing that really made... More

Was this review helpful? Yes 1
Arlington, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

First time staying here and using my Hilton Grand Vacation benefits. I will be back! Room nicely appointed (refrigerator, mini bar), clean, quiet, and everything in work order. Staff was readily available, very helpful and knowledgeable to answer my questions about getting around the city. Daily breakfast and evening manger's reception provided. Easy access to Central Park and subway. Grocery/food... More

Was this review helpful? Yes 1
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for taking the time to inform us about your experience at West 57th Street by Hilton Club. We are extremely pleased that we met your expectations and we look forward to being your host again in the very near future! Best regards, Laurie Del Sole General Manager More

Norristown, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this property more than once and find the rooms well-designed and spacious. The bathrooms are particularly delux - with marble walls and Kohler fixtures. I'm doing some remodeling at home - took photos to show my architects. The location is perfect for theater, concerts, ballet, restaurants, shopping. Plus, my son works nearby, and I can meet... More

Was this review helpful? Yes 2
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for taking the time to let us know how impressed you were with your visit to West 57th Street by Hilton Club. We are delighted to hear your positive feedback and kind words about our hotel and staff. Best Regards, Laurie Del Sole General Manager More

Palm Beach Gardens, FL
Senior Contributor
26 reviews 26 reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago

My wife and I stayed here for 5 nights on a trial grand vacation membership. You would think they would have gone all out to convince us to buy a full membership but instead gave us a studio room with a coffee maker and a small fridge. We could not control the temp in the room except to turn it... More

Was this review helpful? Yes 2
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for taking the time to share your feedback with us. We strive to provide excellent service to all our guests and to meet their expectations. We regret that you found your room accommodations too small for your needs and apologize that your stay was less than perfect because of the issues you found with the Heat/AC system and... More

Kansas City, Missouri
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for 4 nights recently and truly enjoyed this hotel. Great room. Very comfortable and spacious. We had a one bedroom king suite. Great sitting room with a small refrigerator, couch, 2 chairs, TV and closet space as well as desk by window. Bedroom had a very comfy bed, 2 nightstands, iPod radio and TV, more closet space then... More

Was this review helpful? Yes 1
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for your wonderful compliments about your room accommodations and the outstanding customer service received from our staff at West 57th Street by Hilton Club. We are so pleased that you enjoyed your home away from home. On behalf of myself and the team members, we look forward to your next visit with us. Sincerely, Laurie Del Sole General... More

Miami, Florida
Top Contributor
66 reviews 66 reviews
23 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and i stayed at this property, we are HH clients. First off, the property could not be better located. A block from the park, close to pretty much anywhere. We walk a lot and it was easy to get to anywhere. The hotel is lovely, we had a great suite, with a fantastic bathroom, private balcony and a... More

Was this review helpful? Yes 2
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you very much for taking the time to provide us with the welcome your received and the overall experience you encountered with our management, as guest satisfaction is our paramount goal. We are extremely pleased that we met your expectations and we look forward to being your host again as you celebrate your next anniversary with us! Please it... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Its location and hotel staff made our stay in New York perfect!The room had a balcony that was marvelous an we were 1 block from central park. The staff can help you find the best food and Broadway tickets.

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 2
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

It is a great pleasure to receive such thoughtful words about our hotel and staff as it is truly through our staff our success is measured. We look forward to welcoming you back to West 57th Street in the near future. Regards, Laurie Del Sole General Manager More

Burlington, Canada
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was lovely and clean. We stayed in a regular room for two nights then moved up to the Penthouse for the final night. This is a relatively new property. The staff was very friendly and we loved the door man. A special shout out to Elvis and Anthony who made sure to help us with out room transfer... More

Was this review helpful? Yes 2
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

We appreciate your generous feedback and thank you for your sincere compliments about our hotel and staff. Please note that it will be my pleasure to share your comments with them, especially Elvis and Anthony. If your travels bring you to New York City, we will like to have the opportunity to welcome you back to West 57th Street by... More

Dayton, Ohio
Contributor
18 reviews 18 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed on points for anniversary visit 3 nights in late July. Professional & Attentive staff that were responsive to our requests. Stored our bags until check-in due to early Sun arrival, allowed a 2-hr late check-out, and again held our bags until afternoon cab to LGA. OK Fitness Center squeezed into Lobby Floor but a very helpful large restroom for... More

Was this review helpful? Yes 2
NY
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we stayed at this hotel for 4 days. it is clean and the room was very comfortable. the staff is super attentive and friendly. it is very close to central park and a short walk to times square and the theaters.

Was this review helpful? Yes 2
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Additional Information about West 57th Street by Hilton Club

Address: 102 West 57th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — West 57th Street by Hilton Club 4*
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Also Known As:
West 57th Street By Hilton Club Hotel New York City
Hilton New York City

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style
#76 Luxury Hotel in New York City #84 Romantic Hotel in New York City #94 Business Hotel in New York City #139 Family Hotel in New York City
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Official Description (provided by the hotel)
West 57th Street by Hilton Club is Hilton Grand Vacations' newest hotel in the heart of midtown Manhattan. Located in the heart of midtown Manhattan's prestigious Plaza District between 6th and 7th Avenues, West 57th Street by Hilton Club is close to New York's most notable treasures. Studio rooms set a new standard for elegance, function, and comfort with floor-to-ceiling glass offering sweeping city views, flooring gracefully appointed with the look and feel of wood and bedding and furniture designed to soften and soothe. One-bedroom Suites are consistent with West 57th's unique style offering spectacular city panoramas through the floor-to-ceiling glass and unobstructed views from the living room through the bedroom and into the master bath highlighting the open space. No trip to New York would be complete without a little pampering and preening and West 57th Street by Hilton Club will indulge its guests with our brand new Spa Merge. Located on the ground floor of the hotel, this award-winning spa is sure to impress. ... more   less 
Number of rooms
161

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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