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All 451 New York City hotels

West 57th Street by Hilton Club

4.0 of 5 Hotel   |   102 West 57th Street, New York City, NY 10019 (Manhattan)
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85%
Ranked #108 of 451 hotels in New York City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
KMN-SSB Houston, Texas
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559 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Houston, Texas
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel was in a great location, and the bed & sheets were super comfortable! Still trying to find out where they purchase their sheets, to order some myself! We stayed for a promotion, but don't think I would pay full price for this hotel. It was very nice, but nothing spectacular for the amount of money per night. For... More

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California
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here with our two teenage boys and had plently of room. We even brought an air mattress and it fit fine in the small living room with the pull out couch. The mattress on the pull out couch was very comfortable, but not very long. Taller guest may have a problem with this. We had a microwave brought... More

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Elkton, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Our stay at the Hilton was very good. The Room was clean. The refigerator was too small & had a problem with the coffee maker. The representatives of the hotel were very friendly and helpful. Hotel location was great, able to walk to everything we wanted to see.

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 1
San Francisco, California
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The cost is so high yet NYC is always expensive. But I didn't see any reason to stay here especially since they provided no perks for HHonors Diamonds. I prefer Hiltons that provide breakfast & an Executive Floor with the perks that come LONG WITH BEING A DIAMOND MEMBER.

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 1
West Des Moines, Iowa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We just had another wonderful stay (June 23- July 14, 2014) at West 57th Street by Hilton Club. I was worried about overstaying our welcome, but they were always consistent with their excellent service (This is our second stay - last year, August of 2013, we stayed about 3 weeks with the same excellent experience). I would give this place... More

Was this review helpful? Yes 1
Austin, United States
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is located just blocks away from Central Park, Times Square, 5th Avenue and museums. Very easy to get anywhere you need from the close subway entrances. The rooms were very nice. Beds firm and comfortable and the pull out couch the best I've ever seen (no bar in the back). The staff was extremely friendly and helpful.

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 5
Washington DC, District of Columbia
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The gym was small and so was the room for the cost, the location is too far from anything good places to eat. The staff was in rush. There much better places to stay in NYC for the price of 400.00 for 3 days.

Was this review helpful? Yes 1
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for taking the time to write a review following your recent stay with us. We sincerely apologize for any inconvenience you experienced and regret that we did not provide you with the service standards we are known for here. We appreciate your advising us of your experience in order that we may correct any lapses in our service... More

Monroe, Louisiana
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in a studio unit from late June thru early July 2014. The property is clean and modern and the accommodations were spacious. Fitness center and business center on site, but no swimming pool. Friendly staff was very good and helpful with recommendations for local tours and directions to local sites. Can't beat the location. Very safe, at all times... More

Was this review helpful? Yes 4
Chicago, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A few years ago we overcame our skepticism and invested in this place, and about a year ago, upped our investment to "Penthouse" level, though we rarely seek one of the few penthouses. The advantage of the penthouses is that they have daily maid service. We pay a yearly assessment and real estate taxes. Especially in NYC, it's a really... More

Was this review helpful? Yes 1
Boca Raton, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The location of this hotel is almost unbeatable in terms of access to most of the things you want to see in New York. The staff was mostly pleasant (with one exception). However, the rooms are quite small for a couple for what is referred to as a luxury hotel. The bed wasn't firm enough, the pillows overused, the towels... More

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 1
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for your feedback. We're sorry to hear that your service experience with us did not meet your expectations. Comments like yours help us pinpoint areas where we can make improvements. This is certainly not indicative of the service levels that we pride ourselves. Kindly contact me personally at ldelsole@hgvc.com as I would welcome the opportunity to restore your... More

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Additional Information about West 57th Street by Hilton Club

Address: 102 West 57th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — West 57th Street by Hilton Club 4*
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Also Known As:
West 57th Street By Hilton Club Hotel New York City
Hilton New York City

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style
#73 Luxury Hotel in New York City #79 Romantic Hotel in New York City #87 Business Hotel in New York City #150 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
West 57th Street by Hilton Club is Hilton Grand Vacations' newest hotel in the heart of midtown Manhattan. Located in the heart of midtown Manhattan's prestigious Plaza District between 6th and 7th Avenues, West 57th Street by Hilton Club is close to New York's most notable treasures. Studio rooms set a new standard for elegance, function, and comfort with floor-to-ceiling glass offering sweeping city views, flooring gracefully appointed with the look and feel of wood and bedding and furniture designed to soften and soothe. One-bedroom Suites are consistent with West 57th's unique style offering spectacular city panoramas through the floor-to-ceiling glass and unobstructed views from the living room through the bedroom and into the master bath highlighting the open space. No trip to New York would be complete without a little pampering and preening and West 57th Street by Hilton Club will indulge its guests with our brand new Spa Merge. Located on the ground floor of the hotel, this award-winning spa is sure to impress. ... more   less 
Number of rooms
161

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