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All 454 New York City hotels

West 57th Street by Hilton Club

4.0 of 5 Hotel   |   102 West 57th Street, New York City, NY 10019 (Manhattan)
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Ranked #108 of 454 Hotels in New York City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
BSHParrish Parrish, FL
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595 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Parrish, FL
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Perfect location and wonderful amenities...love the complimentary breakfast. The "happy hour" experience is also welcome. The entire staff is to be commended for their "whatever it takes" service to their guests. We've been there four times in two years, and can't wait to go back. It is close to everything you want in NYC.,,on West 57th between 6th and 7th... More

Was this review helpful? Yes 1
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for taking the time to inform us about your experience at West 57th Street by Hilton Club. I am happy and grateful for the positive comments about our amenities and staff. I look forward to welcoming you back in the near future. Laurie Del Sole General Manager More

Calgary, Canada
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

As a property to stay at as a tourist in the most interesting city in the world this is it. Walk three blocks to central park, walk eight blocks to the theatre and some of the best restaurants in the world. Unless you are a property owner there is absolutely no food or beverages on the property, not one thing.... More

Was this review helpful? Yes 1
Edinburgh, United Kingdom
Top Contributor
96 reviews 96 reviews
67 hotel reviews
191 helpful votes 191 helpful votes
5 of 5 stars Reviewed 1 week ago

We were offered accommodation at a fantastic rate for attending the Hilton Grand Vacation presentation. The presentation was less than 90 mins and no hard sell. We were delighted with the $200 vouchers which we used at Patsy's restaurant. The hotel is up to Hilton standards minus the usual restaurants, bars and large reception area. We were happy to eat... More

Was this review helpful? Yes 1
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for your wonderful compliments about your room accommodation and the kind words regarding our staff at West 57th Street by Hilton Club. I am so pleased that you enjoyed your stay with us. On behalf of myself and the team members, we look forward to your next visit with us. Sincerely, Laurie Del Sole General Manager More

Pittsfield,MA
Top Contributor
57 reviews 57 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Feel free to scan my two other reviews of this favorite spot. But to sound a note of discord--we arrived 15 minutes before check in time and our room was not available. Rode up to the lounge and after a half an hour and not hearing anything, I took myself back to the front desk. Clerk looked startled to see... More

Was this review helpful? Yes 1
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for taking the time to let us know of your concerns. It is our brand’s goal to provide you with excellent service during your stay. I apologize for the inconveniences that the arrival and departure events may have caused you. I am pleased that you enjoyed your stay with us and I hope to better serve you should... More

Chapel Hill, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great location. Can walk to Broadway shows, museums, Central Park, Carnegie Hall, and Lincoln Center. Facilities are modern, clean and kept up to date. Staff is courteous and helpful. Couldn't ask for much more.

Was this review helpful? Yes 1
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

I would like to take a moment to personally thank you for submitting your experience. I am so happy to note that you had an enjoyable experience at West 57th Street by Hilton Club. I am especially appreciative of your remarks regarding our facilities. It is wonderful that you found our staff accommodating and helpful. Best regards, Laurie Del Sole... More

Kuala Lumpur, Malaysia
Top Contributor
87 reviews 87 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Pros: - Good location in central Manhattan just off Central Park (and for me, v close to the Met and Carnegie Deli :-D) - Price - can't remember how much it was for the 4 night stay but was low and came with US$200 in vouchers useable at various restaurants - Nice room / toiletries (typical Hilton club) Cons: -... More

Was this review helpful? Yes 2
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

I am very pleased that you had a wonderful experience with us and thank you for sharing your positive comments. I hope to serve you again at West 57th Street by Hilton Club in the near future. Laurie Del Sole General Manager More

Minerva
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Outstanding location and super clean!! Staff was very helpful. Had a one bedroom. It is expensive, but it is upper Manhattan, right beside Carnegie Hall. We stayed 6 nights and loved every moment. Leave your car at home and use the subways. Eat at "Patsy's"

Was this review helpful? Yes 1
Edinburgh
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very impressed with the room and its facilities. Good size room with sitting area and a balcony. Great location and good breakfast (continental style). The only failure were the doormen who were 'not present'. Little or no service provided by them. Otherwise it would be a 5 star review.

Was this review helpful? Yes 2
Taipei
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It is tremendous start to experience the New York City. The location of hotel is very good, central park, time square, the 5th street are in walking distance. We did not sleep well at the first night because of the room was on the 2nd floor facing the main street. Staffs kindly rearranged us to another room on higher floor... More

Was this review helpful? Yes 1
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for taking a moment to write a detailed review of West 57th Street by Hilton Club. I am delighted to hear about how much you enjoyed your time with us and look forward to welcoming you back to our hotel in the near future when you visit New York City. Laurie Del Sole General Manager More

Springfield, Missouri
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed there as guests of friends who are timeshare owners. Our room was a studio (think regular hotel room) on the 20th floor. Although the view included a giant HVAC unit, we had a view of a neighboring apartment's huge rooftop patio/garden and could see the top of the Empire State Building. After the initial view, the HVAC unIt... More

Was this review helpful? Yes 1
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Additional Information about West 57th Street by Hilton Club

Address: 102 West 57th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — West 57th Street by Hilton Club 4*
Number of rooms: 161
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Also Known As:
West 57th Street By Hilton Club Hotel New York City
Hilton New York City

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