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West 57th Street by Hilton Club

Certificate of Excellence
4.0 of 5
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102 West 57th Street, New York City, NY 10019
West 57th Street by Hilton Club
Best prices for: 1 room 1 guest
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Ranked #125 of 463 Hotels in New York City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
LanT142 Brisbane, Australia
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683 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have to say I am extremely happy with this hotel. We have used our Hilton points but I would happily pay for this hotel. One of the few hotels that does NOT have carpet, so you actually know the floors are clean and I didn't spend the whole trip sneezing and wheezing. Not only is it allergy friendly but... More 

Was this review helpful? Yes 5
Durham, North Carolina
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is a block from Carnegie Hall and Central Park. Its a great place to go to thereafter The staff is friendly and helpful. The rooms are modern clean and efficient. The bathroom is very n ice but the room is average in size.

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 3
Vancouver, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Comfortable place to spend a nice weekend in New York. Great location and very accommodating staff. Price is moderate to high compared to neighbouring Hilton locations. The building is not particularly memorable from the exterior and does not have a strong street presence.

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 2
Richmond, Virginia
Contributor
17 reviews 17 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and came in for a 3 day 2 night sales pitch, and unlike others on trip advisor I actually had a pleasant sales pitch. Our salesman was very polite and just layed out the facts about the whole thing. After about an hour of really thinking about it, we unfortunately declined. Now I have been on these pitches... More 

Was this review helpful? Yes 1
United States
1 review
2 of 5 stars Reviewed 1 week ago

Hotel is well situated, floors in the room were dirty and the website advertise breakfast which was not honored. Had to ask for feather free pillows and comforter. For the price of this hotel I give it a poor for cleanliness. Website need to be improved to address your preference.

Review collected in partnership with Hilton Grand Vacations

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hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

I would like to thank you for sharing your important feedback with us. I deeply apologize for having left this negative impression on you. Please be assured that both situations regarding the cleanliness of your room accommodations and advertisement of breakfast have been carefully reviewed to avoid such occurrences in the future. I certainly hope that we can serve you... More 

Odessa
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our 1 bedroom unit was clean, well laid out and nicely furnished. The added bonus of a balcony was very nice. The location was extremely convenient. We were planning our return before we even checked out.

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 1
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for taking the time to let us know how impressed you were with your visit to West 57th Street by Hilton Club. We are delighted to hear your positive feedback and kind words about our hotel. Sincerely, Laurie Del Sole General Manager More 

Tallahassee, Florida, United States
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Very friendly and accommodating staff. Room was small, with a shower and excellent lighting. The decor is modern. Be aware that this is not a full service hotel. Room service is via the nearby Red Grill. The lobby is sparse. The location is an easy walk north of the theatre district, around the corner from Carnegie Hall, 5th Avenue Shopping... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Couldn't ask for much better. Same overtime I come which is once a year. Service is exceptional and rooms are great. Right in the heart of the city without the crowds of times square. We are timeshare owners there and they treat us like we are really special. The Owners lounge is very good with breakfast every morning, and happy... More 

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 2
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for taking the time to let us know how impressed you were with your visit to West 57th Street by Hilton Club. We are delighted to hear your positive feedback and kind words about our hotel and staff. Sincerely, Laurie Del Sole General Manager More 

Simsbury, Connecticut, United States
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the congenial and knowledgeable staff at the front desks to the comfort of the rooms, you will feel very welcome at the Hilton West 57th. The location is one block from Carnegie Hall, maybe three blocks to Central Park, and a short walk to theaters and Times Square There is a subway entrance on the corner, and excellent restaurants... More 

Was this review helpful? Yes
Scranton, Pennsylvania
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great place to stay. Excellent location for shopping, restaurants and transportation. We always look forward to our stay. Staff is very friendly and helpful. Amenities are very comfortable. Central Park is within walking distance.

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 2
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

I greatly appreciate you taking the time and sharing your experience with us and look forward to your next visit when your travels bring you to New York City Regards, Laurie Del Sole General Manager More 

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