We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The New York Palace Hotel

4.5 of 5 455 Madison Ave, New York City, NY 10022
Hotel website
Hotel packages
Special Offer
Winter Weekends
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
The New York Palace Hotel
Professional photos View all
Browse nearby
The New York Palace Hotel
Write a Review

1,005 reviews from our community

Traveler rating
    585
    262
    96
    41
    21
See reviews for
267
308
30
189
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (316)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1005)
  • Mar-May only
    (169)
  • Jun-Aug only
    (228)
  • Sep-Nov only
    (377)
  • Dec-Feb only
    (231)
All months
There are newer reviews for The New York Palace Hotel
See the most recent reviews
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Third stay in the last five years & definitely the last. Room service slow, limited & exorbitant, paper walls, small bar with arrogant staff, internet from the 70's (when it also didn't exist), & a consierge who adopted a 'do it yourself' attitude when he couldn't sell you anything. There has obviously been a change of policy since the make... More 

Was this review helpful? Yes
London
Top Contributor
154 reviews 154 reviews
48 hotel reviews
154 helpful votes 154 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I have been staying here for about 15 years. Always felt that it was by far the best kept secret in midtown NY hotels, especially with its great attention to detail. However, we're coming to the end of a five day stay now (having not been here for a couple of years) - and the place has sadly gone down... More 

Was this review helpful? Yes 1
Buffalo, New York
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We love the New York Palace. We stay in many New York City hotels but this is our favorite. We were here just before Christmas and the hotel looked beautiful. The decorations are beautiful. The hotel is behind St. Patrick's cathedral in the heart of mid-town Manhattan. You can't beat the location. It is in the middle of things. Yet... More 

Was this review helpful? Yes
Boston, Massachusetts
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Wonderful location, great property, a true NYC experience. Everyone is friendly, and such wonderful places to dine and shop nearby. Can get great deals in the fall for this hotel. Sadly I missed one and ended up at the W hotel, and was so sorely disappointed. If you can stay here then don't hesistate!

Was this review helpful? Yes
Hong Kong
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Ideal location if you are going for business and you're looking for a nice place to stay in midtown. Room was nice and spacious, comfortable bed which is more than appreciated after a long journey. For some reason the restaurant serving breakfast was closed, so I had to go to the restaurant next door to have breakfast (Maloney Porcelli which... More 

Was this review helpful? Yes
Nissequogue, NY
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stay in NYC often (we live just outside the city) and have stayed at most of the 5-star hotels there. We were going this time to a show at Madison Square Garden and to see the tree at Rockefeller Center so - we wanted something fairly close to each. I often book thru Amex Platinum Travel to get the... More 

Was this review helpful? Yes
Miami, Florida
Top Contributor
65 reviews 65 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

When you walk in, for the first or 50th time, you feel welcomed. From the doormen to the front desk folks you can feel it instantly. Not sure how the front desk folks keep composure like they do but they do. They never have a false note, no false ring but they maintain a smile in the face of the... More 

Was this review helpful? Yes
Monroeville, Pennsylvania
Top Contributor
109 reviews 109 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Wife and I stayed at The New York Palace for three nights in December. We found the hotel to be very nice and well located for shopping and shows. Check in was very good and efficient. Received a very comfortable room on the 39th floor looking out over St. Patrick's. Room and bathroom seemed to have been recently renovated and... More 

Was this review helpful? Yes 1
Franklin, Ma
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The only real problem we had while staying at The Palace was during check in. The reception staff member I dealt with was not warm or eager to make our stay welcoming. It was very crowded and there was quite a wait to checkin as well, maybe too stressful for the staff? Other than that, the other members of the... More 

Was this review helpful? Yes
Metairie, Louisiana
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in the Palace towers. The room was large and very comfortable. We had a great view of St Patricks also. But...there is nothing extra! For the tower rooms there are no perks. The staff was friendly but again nothing extra. Location is good for shopping and radio city.

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The New York Palace Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The New York Palace Hotel

Address: 455 Madison Ave, New York City, NY 10022
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The New York Palace Hotel 4.5*
Number of rooms: 899
Reservation Options:
TripAdvisor is proud to partner with Expedia, Cheap Tickets, Orbitz, Tingo, Despegar.com, HotelTravel.com, Otel, Odigeo and Jetsetter so you can book your The New York Palace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
New York Palace Hotel
New York City Palace Hotel
Palace Hotel New York
Palace Hotel Nyc
Hotel Style:
#72 Family Hotel in New York City
#73 Romantic Hotel in New York City
#79 Luxury Hotel in New York City
#101 Business Hotel in New York City

730 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (226)
Viewed
Hotel & grounds (38)
Viewed
Dining (6)
Viewed
View from room (44)
Viewed
2:51
Videos (3)
Viewed
Bathroom (6)
Viewed
Room/suite (54)
Viewed
Family/play areas (4)
Viewed
Other (71)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (448)
Viewed
Amenities (17)
Viewed
Corner Cathedral Room (26)
Viewed
Premier Skyline View Room with Double Beds (30)
Viewed
Premier Skyline View Room with King Bed (31)
Viewed
Restaurants and Bars (33)
Viewed
The Hotel (89)
Viewed
Towers Corner Suite (62)
Viewed
Towers Executive Suite (40)
Viewed
Towers One Bedroom Suite (59)
Viewed
Towers Room with King Bed (29)
Viewed
Towers Room with Queen Beds (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (57)
Viewed
Hotel & grounds (16)
Viewed
Dining (12)
Viewed
Room/suite (18)
Viewed
View from room (2)
Viewed
Business center/function rooms (6)
Viewed
Bathroom (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood